In a world that is aggressively moving towards digital-only interactions, U Mobile is taking a different approach by expanding its physical footprint. The telco has officially opened a full-service retail store at Telawi Square, Bangsar. This launch coincides with a significant network upgrade designed to address a common issue for residents and visitors in the area: indoor connectivity.
The new store is located on the Ground Floor of Telawi Square, along Jalan Telawi 3. It serves as a one-stop hub for everything U Mobile, adding a layer of convenience for those living or working in the neighborhood. Instead of relying solely on digital channels or kiosks, customers can now visit the store to sign up for new plans, upgrade existing packages, or purchase the latest devices in person.
This opening places U Mobile directly in one of Kuala Lumpur’s most vibrant commercial grids, ensuring that support and services are easily accessible to its urban user base .
Solving the “Dead Zone” Dilemma: Indoor 5G is Here
Accompanying the store opening is a major expansion of U Mobile’s ULTRA5G coverage. The telco has specifically targeted indoor areas of key landmarks that have historically faced connectivity challenges.
Shoppers and residents frequenting Bangsar Village 1 (BV 1), Bangsar Village 2 (BV 2), and Bangsar Shopping Centre (BSC) can now access seamless 5G connectivity indoors. This upgrade ensures that high-speed data for streaming, social media, and video calls remains consistent, even when moving deep inside these shopping complexes.
Launch Weekend: Tech Demos and Deal Hunting
To celebrate the opening, U Mobile is hosting a three-day launch event from 16 to 18 January 2026. The store will feature interactive showcases, including an AI Sketch Bot, an AI Coffee Bot, and XR (Extended Reality) glasses, demonstrating the capabilities of the 5G network. Practical services like free phone cleaning and screen protector adhesion are also available for visitors.
For bargain hunters, the event offers aggressive promotions, including a smart watch for RM0.99 and guaranteed prizes for signing up for selected plans (U Family 128, U Postpaid 98, or U Postpaid 68). Additionally, a lucky draw with a total prize pool of RM28,000 features the new iPhone 17 Air and other 5G devices.
