This article is contributed by Sumash Singh, Managing Director, South Asia & Emerging Markets (SAEM), Dell Technologies
Government Leaders in Malaysia are focused on building and running AI on their own terms. As demand for artificial intelligence grows across the public sector and regulated industries, sovereign AI has moved from a policy discussion to an operating model.
SNS Network is among the first Malaysian Information and Communications Technology (ICT) partners to adopt this. In collaboration with Dell Technologies and NVIDIA, the company launched SNS AI Factory, a fully managed AI cloud service designed to keep data, training activity and model intelligence within national borders. It’s a model built for performance and trust, aligned to Malaysia’s digital policies and growing AI ambitions.
Kelvin Pah, Executive Director at SNS Network, commented on the partnership: “By leveraging the Dell AI Factory with NVIDIA, the SNS AI Factory output aligns with Malaysia’s national priorities, enabling trusted, locally governed AI infrastructure.”
Building AI where the data lives
SNS AI Factory is engineered around a validated architecture for high-performance, low-latency AI workloads. The platform integrates Dell PowerEdge XE Series servers with NVIDIA accelerated computing, high-speed networking using NVIDIA Quantum InfiniBand, and scale-out storage for large unstructured datasets.
SNS Network reports customers are achieving up to 2x faster time-to-market and up to 20 percent time reduction for data-intensive models. These outcomes matter a great deal for organisations in sectors like financial services, logistics, healthcare and public safety, to name a few.
Governance, compliance and AI readiness built in
Malaysia’s policy environment continues to evolve to support safe and responsible AI adoption. Organisations are prioritising platforms that help maintain data residency, strong control and transparent governance.
SNS AI Factory addresses this with AI-as-a-Service capabilities that keep data and model operations under Malaysian governance. The service also includes AI readiness assessments using SNS Network’s STAR AI framework, helping customers chart practical paths from pilot to production.
To ensure quality deployment and lifecycle consistency, SNS Network engaged Dell Professional Services to design and integrate the architecture. Ongoing deployment and expansion needs are supported through ProDeploy Infrastructure Suite and focused AI Infrastructure Deployment services as model complexity grows.
Fueling Public Sector Modernisation
Malaysia’s public sector is advancing secure AI adoption as digital services scale nationwide. As agencies evaluate sovereign workloads and hybrid strategies, SNS AI Factory enables in-country AI for planning, public safety and data-driven decision-making while keeping sensitive information under local control.
For a related example of public sector GenAI in action, see how the City of Amarillo, Texas launched a digital assistant to make services more accessible.
An ecosystem approach to innovation
Sovereign AI relies on the right infrastructure, but it’s really about skills and access. SNS Network, together with Dell Technologies and local partners, hosts hands-on AI bootcamps that help startups, enterprises and public institutions build practical confidence with new tools.
New enterprise use cases are emerging. Early pilots of SNS Lumin, a private AI assistant built on SNS AI Factory, show how organisations can retrieve information, summarise documents and support service teams securely without exposing data to external training pipelines.
Momentum in Malaysia’s AI landscape
Malaysia is becoming a regional AI hub thanks to growing investment in domestic compute and data center capacity. This direction aligns with NVIDIA’s view of Sovereign AI: the ability for countries to build and operate AI using their own infrastructure, data and talent. With SNS Network’s deployment, Malaysia has an operational blueprint for what this looks like in practice. and talent. With SNS Network’s deployment, Malaysia has an operational blueprint for what this looks like in practice.
A foundation for what comes next
SNS Network plans to expand its AI Factory offering as demand rises. Future capabilities include support for more advanced agentic workloads, deeper orchestration features and expanded GPU resources to strengthen the ecosystem.
As Malaysia accelerates toward an AI-driven economy, partnerships that blend local expertise with global technology platforms will be essential. SNS AI Factory shows how a sovereign, high-performance AI cloud can unlock innovation while preserving governance, privacy and regulatory alignment.
This article is contributed by Sumash Singh, Managing Director, South Asia & Emerging Markets (SAEM), Dell Technologies
