When the ROG Strix RX 7500-series graphics was launched it was HAWT. It seems like they’re taking that pretty literally; the graphics cards have been reported to heat up, even when not overclocked. Imagine what damage it would have done if it was overclocked, you could likely cook an egg.
ASUS posted a statement a week ago stating that the Graphic Processing Unit (GPU) is not getting its optimal thermal performance as more graphical performance is demanded from the GPU. According to ASUS, the GPU’s cooling fans are torqued between 30 to 40 PSI following AMD’s recommended guidelines. This was done as a precaution as the Radeon RX7500-series is the first GPU based on a new 7nm architecture. Thus, ASUS didn’t want to risk completely killing the GPU.
To solve the problem, ASUS said they have done extensive R&D testing to find out the best PSI range for the GPU to have the most efficient thermal performance. Form their test ASUS has determined that the optimal pressure for the GPU is almost double from the guidelines ranging from 50 to 60 PSI.
On that account, all ROG Strix Radeon RX-7500 shipped from January onwards will ship defaulted to the new settings for better performance and reliability. If you have bought a ROG Strix Radeon RX5700 series before January of 2020, don’t fret. ASUS has got you covered. Contact your nearest ASUS service centers starting March of 2020 and ASUS would happily perform the upgrade for you.
Even though the upgrade would be free, there is another set back to the the upgrading program. Due to the ongoing COVID-19 Coronavirus outbreak, logistics has been affected and necessary shipment of the components would take quite some time. Again do contact your local ASUS service centers for future details.
