Razer’s BlackShark is a popular choice among gamers. While it may not seem like it offers much in music experience, it is specifically made with gaming in mind. That means you get immersive, detailed audio in games. Its attached mic also offers clear communications when you need to talk to your friends or teammates in an intense battle. Now you can do get all of that done without being tethered to your PC.
They call it the BlackShark V2 Pro, and it follows the same recipe that made all the BlackShark that came before this one. Within the similarly designed earcups are the same Razer TriForce Titanium 50mm audio drivers as before. That also means that you are still getting a clear, detailed, immersive audio that fits your gaming needs.
You also get THX Spatial Audio tuning with the large 50mm drivers. That also means that you are getting a virtual surround sound audio with your games too. If it is shooters you are playing, you are going to be able to tell where the enemies are coming from just based on their footsteps.
Source: Razer
You still get the same microphone as the wired BlackShark V2 for clear communications with your teammates, necessary when you are in a competitive environment. For comfort, you still get the same ultra-soft FlowKnit memory foam cushions on the earcups that relieve pressure to your head and offer breathability when things get intense. It is made for eSports after all.
Other than the blacked out three-headed snake insignia that is Razer’s signature logo and blacked out exposed wires connecting the earcups, the other difference between the BlackShark V2 and BlackShark V2 Pro is it lacks wires. It is a strictly wireless headphone; means you will not find a 3.5mm jack or AUX cables in the package. Because it is wireless, it does require a power source; a battery to operate. That means it adds a bit more weight to the hardware than the wired one. It now weighs 320g, nearly 60g more than the wired version.
While you do not have an AUX jack to plug it into, you still have two options to connect your headphones to your devices. You can connect your BlackShark V2 Pro via the Razer 2.4GHz HyperSpeed Wireless dongle that offers minimal latency and the most stable wireless connection available for competitive gaming. You can also connect your Razer BlackShark V2 Pro with your smartphones via Bluetooth 5.2 that also offers low latency and stable connectivity, not as good as the wireless dongle though. The roughly 60g battery inside the Razer BlackShark V2 Pro offers up to 70 hours of battery life, allowing you to game entire sessions without worrying about the headphones dying on you.
Source: Razer
Source: Razer
Source: Razer
Source: Razer
Source: Razer
Source: Razer
Source: Razer
Source: Razer
Source: Razer
Source: Razer
The Razer BlackShark V2 Pro is now available via Razer.com, official RazerStores globally, and authorised resellers. You get to choose between the white or the black colour options. It will set you back US$ 199.99 (MYR 892*), which is quite a lot of money for a headphone, but it is Razer, and it is one of the best gaming headphones you can find in the current market. More on the BlackShark V2 Pro can be found on their website.
*Approximately based on the exchange rate of US$ 1 = MYR 4.46 as of 28/04/2023 on xe.com
When we reviewed the WH-1000XM4 and later its successor, the WH-1000XM5, we hailed them to be the best Sony offers in terms of premium sound and noise cancelling. The WH-1000XM5 offers the best all-round noise cancelling performance while we think that the WH-1000XM4 offers a slightly better experience in terms of audio quality. Whichever headphone you choose to buy, you are getting some of the best wireless headphones money can buy.
Those high-end headphones will set you back north of MYR 1,500 though. Whichever way you look at it, they are expensive. What if you only have half that money to spend on a new headphone?
You must settle for Sony’s less premium offerings. The new Sony WH-CH720N they just released not too long ago will set you back MYR 649. On paper, it looks like a decent pair of headphones to work with since it has the same noise cancelling chip in the flagship WH-1000XM5.
At less than half the price of its premium brother, the Sony WH-CH720N might look like a compromised product. If you pick it up at the shop, the packaging makes the product feel plenty light, almost weightless. The box is extremely light as well, which does not inspire any form of confidence in its quality.
In that case, is the WH-CH720N even worth MYR 649? Does it sound good? Is it worthy of the premium noise cancelling chip? Is this the headphone for you? The answer to all that (spoiler alert), for us, is a resounding yes. Let us explain.
Design
We think that the WH-CH720N looks like traditional over-ear headphones. There is nothing too outrageous about its shape. We see a lot of sharp finishing and plenty of flat surfaces on the headphone, which we think look a tad boring.
That is not a bad thing though. The headphone hardly stands out, mostly thanks to its matte colour scheme. It comes with a few colour options, but the black is the one we will have. The stealth look will earn you less attention and therefore, less bother.
The headphone’s construction is mostly plastic, quality plastic. There is a metal strut that runs along the headband for added durability. The visible painted mic grilles on each side are also metal. All this results in a high-quality, yet super light headphone construction you would not mind hauling around.
The padding are where they matter. The padding on the ear cups feels supple yet comfortable for extended use cases. There is some padding on the headband too for the inevitable ‘headphone hair’, but nothing else. The materials used for the padding feels like the more premium faux leather material you find on the older WH-1000X headphones.
Instead of touch sensitive pads, you get large physical buttons on the headphone. The tactility, to us at least, is a huge welcome. We think that buttons are more intuitive than gesture controls.
Annoyingly, the WH-CH720N does not fold. The ear cups can swivel to the point that the headphone sits flat on the table, that is the most compact it gets. We prefer it collapsing and folding like the WH-1000XM4. This one does not even come with its own carrying case.
Hardware
On paper also, the WH-CH720N share more similarities with the WH-1000XM5 than we can see. The driver, for example, is sized at 30mm, like the one you find on its high-end brother. We cannot confirm that they are the same drivers though.
Bluetooth 5.2 Active Noise Cancelling DSEE 360 Reality Audio 360 Spatial Sound Beamforming Mics Dolby Atmos
Features
For MYR 649, the WH-CH720N is also rather feature packed. You get noise cancelling, DSEE, a high-end mic technology, and modern connectivity. If you put this beside the WH-1000XM5, you might start to think that maybe the WH-1000XM5 is overpriced.
High-End Noise Cancelling
While most noise cancelling implementations on headphones at this price point are not great, this one is different. Thanks to the clever V1 Integrated Processor, the noise cancelling experience you get from this pair of headphones is like headphones twice its price. The anti-noise can still be heard if you do not have music playing, but it is not annoying nor discomforting.
With noise cancelling on and music playing at 70% volume, you completely tune the world out. The algorithm is great in cancelling loud noises and even sudden noise. Of course, the noise cancelling algorithm is not perfect and there will be noise that escapes the noise cancellation process. That noise has to be very loud and very near you though for it to be noticeable.
Sony Headphones App
If you are a long-time user of Sony headphones, you will be familiar with the app. The app’s interface has not changed too much, a little aged if we have to say. On the other hand, it is familiar and simple to operate once you know where to find everything.
You can control its ambient noise levels, turn on noise cancelling mode, or turn it off completely to save on battery life. There is an equalizer that offers limited customization to the headphone tuning. Of course, it also offers 360 Reality Audio with supported apps. For us, we have Tidal to work with and we are happy to report that the experience is still like what you get on higher-end headphones.
You can get 360 Reality Audio and Dolby Atmos working with a compatible Bravia XR TV too, we do not have a compatible TV to work with. You can also connect the WH-CH720N to two devices simultaneously. You lose LDAC over that too.
You do not get “speak-to-chat” function. You get only DSEE, not DSEE Extreme from the WH-1000XM5. At the same time, because there are no proximity sensors, the headphone does not pause your media when you take your headphone off. The headphone also does not turn off by itself unless you disconnect the headphone from your smartphone.
DSEE
Sony’s DSEE technology is a clever one. In theory, you can get a CD quality audio even from the likes of streaming platforms like Spotify. There are a lot of technicalities behind this that we will not get into in the interest of time and sanity. If you want to know more about how DSEE or any audio upscaling technology works, do let us know and we might feature an editorial about that.
Still, the result is more prominently heard on Spofity music than Tidal. Without getting too much into the sound quality (spoiler alert), DSEE enhances your Spofity music experience to something you might get from Tidal. The differences are there, you hear extra little details from your music that you do not normally get with DSEE off or regular headphones. The differences still can be very subtle for most ears though, so you do want to pay attention.
Beamforming Mic
This is also another feature that is trickled down from the higher end headphones. With the WH-1000XM5, we find that the beamforming mic improved the call quality tremendously over its predecessor. As expected, the dual mic pick-up on the WH-CH720N performed admirably on calls as well.
The other party on the receiving line reported that audio comes through loud and clear. The mic system cleverly cancels out even some of the louder drones in the call environment and reduces the smaller noise. If there are sudden noise coming through, the headphone can still cancel it out a little. The most important aspect of the call, your voice, is picked up beautifully thanks to some clever algorithm built into the headphone. It is a similar technology to the speak-to-chat function where the headphone can recognize your voice, or that you are talking, and picks up only your voice.
Performance
Of course, the most important part of any audio gear is in how it sounds. For a headphone you want to work with and carry around for your travels, comfort is important too. Of course, it also needs to last at least an entire flight duration.
Taking a Call
Because it is a mobile-first device, it is made with video conferencing and even phone calls in mind. We have spoken about the mic performance a little bit in the previous section. In this case, we want to talk about the sound quality you get in the calls.
There is not too much to complain about if you get a stable connection with your smartphone or even laptop. As mentioned, you can even connect to both your smartphone and your laptop simultaneously. The device will cleverly switch to prioritize phone calls and video calls as soon as they come in.
With a stable connection, you get crystal clear calls if the other party uses a decent enough mic to work with. Everything is loud and clear without any muddling. The weight of the headphones alongside enough padding on the ear cups and headband also helps in extra-long calls. The only issue is that in less ideal weather, your ears might sweat a little since you are working with a leather-like material that might get warm.
All-day Comfort
That said, the material is not actually leather. It feels like supple leather, but thanks to Sony’s clever know-how, it also feels somewhat breathable. While it still gets warm, it is not too uncomfortable.
In the case where you use it indoors with controlled temperature, you can have the headphones on for even longer periods at a time. Thanks to its lightweight construction as well, you are not going to feel too much fatigue in your neck. The clamping force is just enough to keep the headphones on your head as well without giving you a headache and stays on even with vigorous head movements.
Sound Quality
We were pleasantly surprised by the WH-CH720N. It is not a looker; it does not look all that premium. It does not even feel all that premium. It does sound good though.
As mentioned, audio is driven by a 30mm unit on each end. We do not think that it is the same carbon fiber driver as the WH-1000XM5. It does not mean that it is an inferior driver though. While it is a smaller driver on average, it still packs a lot of punch.
The low-end frequency is punchy without being overwhelming. It feels even more powerful than the expensive WH-1000XM5, somehow. It also manages to be that punchy but detailed. We listened to some Fusion Jazz from Casiopea and Hard to Say Goodbye by Johnny Stimson on Spotify with good effects and details on the bass without losing higher-end notes. The WH-CH720N delivers mid and high frequencies brilliantly too, giving some needed life to Casiopea’s pieces. We also thoroughly enjoyed songs like Ghost by Alan Walker featuring Au/Ra.
It is a highly enjoyable headphone to use for movies too, especially when you just want to enjoy a good movie during a long flight. Drive to Survive on Netflix sound surreal and we felt like the cars were right next to us. Unfortunately, we do not have a Bravia XR TV to work with, so we cannot fully experience Dolby Atmos and 360 Reality Audio with the TV.
Still, we used it to game as well, wirelessly of course. With Bluetooth 5.2, latency is kept to a minimum. We hardly hear a delay in response times. Because it is noise cancelling, we get a lot more immersion as well without getting distracted by other noise around you, you cannot even hear your mouse clicks.
Battery Life
Sony quoted 35 hours of continuous music playback on a full charge. That is 5 hours longer than the WH-1000XM5. That battery life is also quoted with noise cancelling feature on. Within the two weeks of our test, we only charged the device once – when it first reached our hands, and that is about it. We never really had to charge the device in the two weeks of our typical use. We used it one to two hours at a time but not daily in the two weeks we tested the headphones.
In that case, we can only take Sony’s word for its long battery life. We believe them though, since we have not been able to drain the headphone’s battery within our test period. The charging cable that comes with the headphone is short, which means you might end up using your other existing USB Type-C cables to charge your headphone. You cannot use the headphones while it is being charged too, so you want to keep that in mind. Still, if you run out of battery and you need your headphones still, it comes with an AUX jack and an included AUX cable for you to directly plug your headphones into your smartphone or laptop. Noise cancelling does work in that mode, but you still need to turn it on.
The Sony WH-720N – The Better Value
This pair of headphones will set you back MYR 649, which is not a small amount of money if you are thinking of a budget set-up. Obviously, if you compare it to its more premium brother, it seems like a more budget conscious choice. You can get other wireless headphones in the market for way less than MYR 500 even.
What you do not get from other cheaper headphones in the market though is top-notch noise cancelling technology. Sony is one of the best in the business, if not the best. They fitted their best noise cancelling processor into this pair of headphones, which should be an indication of the kind of experience you can expect from the WH-CH720N.
You also get one of the longest lasting wireless headphones in terms of battery life. The quoted 35-hour battery life is with noise cancelling mode on. Turning noise cancelling off extends its battery life, but why would you first place?
Above all, you get great sound quality that we think is beyond its asking price. The sound stage offered by the headphones is wide and detailed. This pair of headphones offer punchy bass and details everywhere on the headphone’s range.
The WH-CH720N does not look like much for MYR 649. We appreciate that its packaging is simple and made from recycled materials, but it is not packaging is worth MYR 649, we think. We would have appreciated a soft case you might be able to use as a carrying pouch. Instead, it is wrapped in a rather large piece of what feels like cheese cloth, which will end up in the trash as well unfortunately.
The thing is this is a headphone we would recommend. It is not the cheapest headphone out there, but it is good value, given its capabilities. The cheap-ish packaging is hardly a deal breaker. You want a pair of headphones that sound great, this fits that bill. It is a comfortable pair of headphone that is excellent at cancelling noise, as good as headphones twice its price. Because of all of that, we like this pair of headphones a lot. If it is our money, we would buy it.
You know Alienware as one of the first brands to cater its brand and hardware. Unlike Razer, Alienware delved into the PC gaming market by creating the most powerful PCs in its early days specifically for gaming purposes. This was back when games did not even look half as good as it is today. This was back when 3D graphics was still a blocky mess.
Back then as well, gaming peripherals were not really gaming peripherals at all. They were redressed regular mice, keyboards, and speakers for ‘gaming’ that has no real advantage or difference over regular peripherals. It is a very different story today.
Gaming peripherals are not just a more expensive version and RGB dressed regular peripherals. In 2023, they are purpose built gear to enhance both a gamer’s experience and performance in their chosen games. To think about it, while other manufacturers like ASUS ROG has been pushing their peripherals for a bit, Alienware has been silent about new gaming peripherals, until now that is.
Alienware Wireless Gaming Mouse (AW620M)
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
To start with, you want a reliable gaming mouse. Something that is ergonomic that fits perfectly in the palm of your hands. You want it to be an extension of your arms and you want it to feel like it is a part of your limb, for it to be as light as possible.
The new AW620M gaming mouse is Alienware’s latest wireless symmetrical gaming mouse. This is not made for the left-handers, unfortunately. It is made specifically to be wielded by right-handers. It is oddly shaped to ensure that your right palm gets the best grip possible with the mouse without feeling as much as a strain. The right mouse button is also slightly longer than the left mouse button to accommodate the naturally longer middle finger. The mouse also features a thumb rest below the two extra buttons on the side.
The new gaming mouse packs Alienware’s sensor technology below their magnetic-force keyplates. What that means is you get Alienware precision and speeds with every click of the buttons. It is highly accurate and flexible to work with too at 26,000 DPI, 650 IPS, and 50G max acceleration capabilities. While the best way to work the mouse is with a wired connection with your PC, the 2.4GHz wireless dongle offers 1000Hz polling rate for a near lag-free experience for up to 140 hours on a single charge.
Alienware Wireless Gaming Keyboard (AW920K)
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Source: Dell
Once you settle in on a gaming mouse, you want your keyboard to also match your set up and speed. You want a gaming keyboard that can also work wirelessly to keep that clean look on your desk. You also want your keyboard all-in-one keyboard for not just gaming. You want a single keyboard to be the control center of your entire desk set-up. This one does just that.
Alienware’s first wireless gaming keyboard is a mechanical keyboard with CHERRY MX Red switches for fast and fluid strokes and near instant presses. Working the switches are Alienware’s PBT double-shot keycaps that are beautiful and durable. Of course, underneath the switches are per-key AlienFX RGB lighting that shines through the keycaps’ letters. There is also a new Programmable Rocker Switch right beside a programmable dial as well to control media. You can program them via Alienware’s new Command Center.
You can use it with a USB paracord cable included in the box. You can also turn it wireless with a 2.4GHz dongle and work with it for 42 hours in that mode. You can also make it your Bluetooth 5.2 keyboard for up to three devices with a simple switch at the back of the keyboard. There is also a Tenkeyless (TKL) variant (AW420K) of the wireless keyboard if that is what you prefer to work with.
Once you deal with your controls, you now want something that will sharpen and hone your senses. You need absolute focus and immersion when it comes to getting your senses tuned. You want a gaming headset that pulls you into the game world. You want an Alienware AW720H wireless gaming headset.
The AW720H Wireless Gaming Headset packs a powerful 40mm driver with hi-res certification and Dolby Atmos tuning for the most immersive experience you can get in a headphone. It offers 3D virtual surround sound for that all-important environmental awareness in your games. Attached to the headphone is an AI equipped noise-cancelling boom microphone for your communication needs. The mic reduces ambient sound in your physical environment to ensure that your speeches are extra crisp and clear even during an intense battle. If your teammates cannot hear you, you might want to get them to buy this pair of headphones too.
It comes with a 2.4GHz USB Type-C dongle to be plugged into your PC or your smartphone if you want. It will last up to 30 hours in wireless mode. If you prefer a wired connection, there is still the 3.5mm AUX jack. Or, you can go for the wired variant (AW520H) of the headset. There is no gesture control nonsense here either. There is a quick-access button array on either side of the ear cups to quickly control your headphones without exiting your games.
Price and Availability
Alienware’s latest Tenkeyless Gaming Keyboard AW420K is now available on their website at MYR 719. The new wireless gaming headset AW720H and wireless gaming mouse AW620M will be available by the end of March 2023 for MYR 679 and 369 respectively. You can choose between Alienware’s signature White or black colour option for the headset. The wired variant of the headset (AW520H) and the full-sized wireless gaming keyboard AW920K will be available in Q2 2023 onward with no price revealed. For more information on Alienware’s latest gaming peripherals, you can head to their website.
When Sony announced and released the WH-1000XM4, or the fourth generation of their most premium noise-cancelling headphones, we were excited about it. It featured the same design as before, nothing wrong with the folding design, it is perfect for travelling. It is a more comfortable headphone to work with. Thanks to the improved processor, noise cancellation is better than ever, and sound quality improved. We liked the WH-1000XM4.
Then there is their fifth-generation premium noise cancelling headphones. The architecture of the headphone has changed alongside new materials. There is a new driver, which is lighter and smaller than before. There are now two processors within the headset, one more than before. All this should make Sony WH-1000XM5 the best noise cancelling headphones money can buy today.
Is it though? Is it worth MYR 1,799? Should you buy the older one instead? We find out.
Design
The new WH-1000X flagship headphone looks different from before. There is no more folding the headphone to fit a more pocketable case or shape. The adjustable headband is now smooth and quiet. It is slimmer now than before, which is good. They also made it longer to relief some clamping pressure.
The ear cups are also larger than before. They say there are eight mics on the headphone, four on each ear cup. We could identify six of them by a quick visual inspection. We suspect the other mics are inside the ear cups.
The WH-1000XM5 feels like a much larger headphone compared to its predecessor. The larger ear cups wrap your ears and seals them better. Strangely, it is lighter than before.
The carrying case is also larger now. Inspired by Japanese origami, it can be folded flat for storage. It is oddly shaped, like a flattened bell. We think that the older headphone package is easier to pack since it takes up less space in your bag compared to the new one.
Because there is more space in the case, packing the cables and airplane adapter is rather simple. You can simply put everything in the magnetically sealed compartment within the case.
The Most Comfortable WH-1000X Headphone Ever
There is a benefit to its size. Since it weighs no more than the older headphone, and with less clamping force, you can wear it for longer periods of time. They say that they used more composite materials to make it even lighter than before.
The cushions on the ear cups are a little thicker than before, but somehow airier too. The larger ear cups also mean better passive noise cancelling. Of course, you might want to think about using it indoors where there is active cooling.
Hardware
While the overall size of the headphones is larger, the drivers are smaller than before. The driver in each cup is now 30mm, 10mm smaller than before. It is made with carbon fiber composite to ensure they still offer powerful bass.
Bluetooth 5.2 Active Noise Cancelling DSEE Extreme Beamforming Mic Adaptive Sound 360 Reality Audio 360 Spatial Sound Dolby Atmos Multipoint Connection Speak-to-chat
Features
Sony spares no expense at equipping their flagship noise cancelling headphones with even more features this time. These features can prove useful in a lot of situations too.
Two Devices, One Headphone
There is a caveat, as per warned by the Sony Headphones app when turn on multipoint Bluetooth connection. Choosing to connect your headphone to two devices at once voids LDAC support, but you can still prioritize sound quality. You also might not be able to tell the difference unless you concentrate hard
Speak-to-Chat
On the WH-1000XM5, activation delay is much better than before. You get a little ping to tell you that it has detected your voice and cut the music. The headphone goes into ambient mode almost immediately when you start a conversation. Once it activates, it will stay on for 15 seconds by default.
Via the app as well you can change how sensitive the algorithm works according to how it works for you. You can extend it to 30 seconds, indefinitely, or reduce it to 5 seconds. We find that 15 seconds and normal sensitivity on the function is good enough for our use case in most cases.
Touch Control and Quick Control
Like before, the right side is where all the touch sensitive controls are. Your music controls start with a double tap to pause or play music, then swiping left (forward) or right (backward) to go back and forth between your favourite songs. To control volumes, you swipe up and down. A double finger tap-and-hold switches the Speak-to-Chat function on or off. A single button tap-and-hold brings you to voice assistant of your choice via the Headphones App. Every input comes with a ping so you know the headphone registers them. There is an additional Noise Cancelling Ambient button that can also be programmed to respond to double or triple taps that you can set up yourself via the app.
To quickly get into Ambient Noise mode temporarily without speaking, you simply place your palm over the right ear cup for a quick conversation. If not, just take off your headphone to pause the music. Once you put it back on, your music starts again.
Sony Headphone App
We always maintained that the Sony Headphone App is one of the best control apps for wireless headphones. The interface is still familiar to any users of Sony Headphones. For the WH-1000XM5, there is now a “Services” tab that allows the headphone to connect to a variety of apps and add certain functionality for the app. For now, that service is limited to quickly launch Spotify.
The app is also how you update your headphone. Once the headphone gets connected and app launches, the firmware gets updated. You can also choose not to update your headphone immediately.
Geotagging
Through your smartphone, the headphone detects your location and sets its Noise Cancelling/Ambient Noise levels to your preference, turns speak-to-chat on or off, and even changes its equalizer to your liking in different geotagged areas. Via the app you can add locations and set up your headphone however you like in all your saved locations.
Fast Pair but No NFC – Wait What? Why?
We love that new Bluetooth devices now come with Fast Pair and Quick Connect. We only need to turn the headphone on and our Samsung Galaxy S21 Ultra picks it up immediately and prompts the pairing sequence. Everything was done within a few seconds, and we can use it immediately after. To tailor our experience, we took a few extra minutes fiddling through the Headphones app. No NFC to be found on the headphone though, bummer.
You Might Want to Keep it Dry
The WH-1000XM5 does not come with any IP rating or any assurance from Sony that it is water resistant. In that case, you might want to refrain from getting it too wet in any situations. We think that the Sony WH-1000XM5 headphone is mostly made to be used in the likes of airports and malls or even at home.
Performance
While improvements are made everywhere else, the most important part of a headphone is how it sounds.
Picking up the Phone
The WH-1000XM5 offers crisp and clean voice in calls. At the same time, because there are more mics than ever now and thanks to Sony’s clever voice pick up technology, we are reported to sound better than ever in calls.
Sound Quality
As expected from Sony, the maker of some of the best audio gears in the industry, the WH-1000XM5 is still one of the best sounding headphones in its class. The bass response is deep on the WH-1000XM5. The low-frequencies pack a lot of details and punch, but it also feels like the mid-range and high-end frequencies are slightly muddled compared to its predecessor. You still get clean high-end frequencies and detailed mid-range tones, albeit a little on the warm side.
Thing is, we still prefer the audio reproduction on the WH-1000XM4 over this pair. The WH-1000XM4 somehow sounds a little more balanced and just a tad cleaner. Again, this is something you’d only pick up if you pay enough attention.
Noise Cancelling with Two Processors
Instead of just using one QN1 processor to handle both audio and noise cancelling work, the new headphone features two processors. You get the QN1, and you also get a V1 integrated processor from the WF-1000XM4 earbuds.
The WH-1000XM5 has something they call Auto NC optimizer that is supposed to adapt the noise cancelling algorithm to suite your environments better. They also say that the new algorithm and added microphones are supposed to cancel mid and high-frequency sounds better than ever.
With eight mics for working together with the processors, you get arguably the best noise cancelling experience from a Sony headphone. The WH-1000XM5 seems to filter noise a little better than before all-around. Even in a crowded café, putting on the headphone is like transporting yourself into a different place. You still hear some noise, but it is a lot less. Even the coffee machine is less intrusive.
Ambient Noise mode
One of the biggest improvements on the WH-1000XM5, we think, is its ambient noise mode. We find that extremely useful even on the previous headphones when someone is trying to get your attention to have a quick conversation with you. It responds much faster and accurately now.
You can turn it on by pressing the NC mode button also on the right earcup or cover it with your palm. That button can also turn of your Noise Cancelling/Ambient Noise functions completely. If you turned your Speak-to-Chat function on, it turns on the moment it detects your voice.
Ambient noise mode on the WH-1000XM5 does not sound natural. But it is closer than ever, we think. Having conversations with the headphone on feels more natural than before and voices are picked up a little better, if you prioritize voice.
Out and about, having the ambient noise mode on is important to at ensure spatial awareness. We recommend having ambient noise mode on in the public for your own safety. Of course, in the airports or train stations, you want to be able to hear announcements with ambient noise mode.
DSEE Extreme
DSEE Extreme is simply audio upscaling technology that upscales regular audio from the likes of Spotify. It turns your regular Spotify quality to CD quality by filling details due to compressions.
The result, if you pay attention, is quite a significant boost in details in your music. There are plenty of added details in music you listen to, very comparable to what you are get from CDs if you can remember. You get a better result if you are working with Spotify, though Tidal and Deezer offers better audio experiences.
360 Reality Audio
The only way to really experience 360 Reality Audio without spending a fortune on a Sony Bravia XR TV is to get a subscription to Tidal. We do not own a Bravia XR TV. In that case, we have to put a disclaimer here that our 360 Reality Audio experience will not be representative to what you get from a Sony Bravia XR TV.
On Tidal, 360 Reality Audio works only on songs that are produced specifically with 360 Reality Audio in mind. You want to keep in mind that 360 Reality Audio is not Spatial Audio. It is a music-first proprietary technology that supports up to 64 audio channels aimed to put you in the middle of a concert hall or recording studio.
Listening to audio with 360 Reality Audio changes your music listening experience. Most of the time, you really feel like you are listening to music being recorded right in the middle of the studio with instruments and singers all around you. We recommend you listening to Alicia Keys’ “3 Hour Drive” featuring Sampha and compare it to the regular “Master” version.
Battery Life Champ
To be fair, there is nothing to shout about here. It still features the same battery life as before at 30 hours of music playback time despite working with two processors. If you want to use it for calls, it can for up to 24 hours, and you are not going to be on the phone for 24 hours at a time.
We have never used it beyond 20 hours without charging the headphones, so we will not be able to fully confirm its 30 hours battery life. But it does about 20 to 24 hours with little to no issue, and we take Sony’s word for it. We used the headphone mainly for music and connected to a single source, our smartphone with about 70% volume and Noise Cancelling all at all times.
The Sony WH-1000XM5 – Something is Missing
The WH-1000XM5 looks like a completely different product compared to its predecessors. We assure you that it is not though. It is still very much a Sony product; it feels like a quality product built to last. Instead of poorer build quality, the weight savings are obtained through new material sciences and innovative technologies.
There are a few things we feel that makes the WH-1000XM5 a small step back compared to the Sony-WH-1000XM4. The audio quality took a slight hit due to the smaller drivers. The WH-1000XM5 cannot be folded to be as compact as before, which is rather annoying since the package is rather bulky. It is also MYR 200 more than the previous headphones at MYR 1,799.
There are still a lot of positives on the WH-1000XM5. The headphone is more comfortable than before with a near perfect clamping force, allowing extended use cases. The lightweight construction also means that there is less strain to your neck too. The noise cancelling is better, and voice is picked up better, especially when you need to make calls. Functions like Speak-to-Chat also respond more accurately than before, which makes it a lot more intuitive.
It is hard to justify a purchase decision for this one. In terms of noise-cancelling capabilities, this is the best you can get your hands on currently, only marginally. With ANC, its predecessor sounds slightly more balanced too, albeit with a slightly less punchy bass. If sound quality is your focus, there are better sounding headphones too.
We think that the MYR 1,799 price tag is steep for the entire package. You are paying for some new interesting innovations on the headphone though. In our opinions, the slightly better sounding WH-1000XM4 is now a bargain. Sony’s headphones go on sale all the time too, so you can get your hands on Sony’s headphones for less than its retail price tag.
Is it worth replacing your WH-1000XM4 with this one? We do not think so. Although it is an upgrade everywhere, you also take minor hits in key areas. The trade-off is not enough to justify an upgrade from the already stellar WH-1000XM4. If you come from even older platforms, it is worth the upgrade.
We loved the WF-1000XM3, this is no secret. I personally own a WF-1000XM3. We actually went out to pre-order one to get it before they officially launched them in Malaysia. It is that good.
But there is something better than an in-ear headphone though. That is an over-ear headphone like the WH-1000XM3. There is a reason why we settled for the WF-1000XM3 though. Its performance is close enough to the WH-1000XM3 and is fractionally cheaper, and it is a lot more portable.
We still love the WH-1000XM3 very much though. It is one of the best active noise cancelling headphone in the industry at its time and still holds its own to this day. If you are looking for a noise cancelling headphone at a budget at this time, the WH-1000XM3 is still a very good choice. The problem is, the new Sony WH-1000XM4 is not that much more expensive in price.
The WH-1000XM4 is still a premium product at MYR 1,599. The question here is not whether it is better than the WH-1000XM3 or not though. The question here should be, should you change from the WH-1000XM3 to this one? Or should you get this one over the discounted Mark III? We find out.
Design
It looks exactly the same as the WH-1000XM3, and that is it. Really, they look the same. They come with the same shaped hardcase too, with a slight difference in material choices over the case. Put the two side by side and they look nearly indistinguishable other than the WH-1000XM3 and WH-1000XM4 label on the head band.
So that is that, right? Not really
The padding on the Sony WH-1000XM4 is of newer materials that is supposed to be more breathable and more comfortable than the WH-1000XM3. This is not to say that the Sony WH-1000XM3 was not a comfortable headphone to work with in any way though. The newer materials ensures that the WH-1000XM4’s earcups are slightly more breathable apparently.
In Malaysia, you are still going to sweat your ears out wearing the headphones out in the open. It will still be warm no matter how you put it, but that is not the fault of the headphone itself. We suspect also that the extra breathability has something to do with the more comfortable clamping force on the headband.
There is another subtle change within one of the earcups too. Specifically, on the left earcup there is now what seems to be a cut out for some sort of a sensor. The sensor is an optical sensor to tell the headphone whether or it is being worn.
Features
The Sony WH-1000XM4 inherits most of its great features from the Sony WH-1000XM3. That is kind of expected. What we did not expect is how much Sony added on the WH-1000XM4 to make it a class of its own.
Talk-to-Chat Transparent Mode
The new Sony WH-1000XM4 is a rather clever piece of kit to bring with you wherever you go. You technically do not have to take it off your ear ever (until the battery drains and you have to charge, of course). It turns on ambient noise mode the moment you want to start a conversation with anyone.
We tried the function in the office to have conversations with everyone else in the office. It only detects speech from you before it turns to transparent mode automatically. Which also means that your friends still need to tap on your shoulders to get your attention and you have to start talking first before the feature itself is turned on.
We do find it nifty in certain situations, and a little jarring in a lot of situations. There are times that we had to say “what?” twice before you can get the headphone to turn transparent mode on. You can still cover the right cup of the headphone to turn on ambient mode temporarily too, which might work better in our opinions.
Transparency mode on the Sony WH-1000XM4 may not be the most natural experience you have on your surroundings too. You can sort of hear your friends when you talk to them in transparent mode, but there are times where you tend to hear more environmental noise and buzz than the people you want to have conversations with. At least the delivery of ambient noise is accurate enough you know where everything is coming from.
Noise Cancelling Made Even better
The WH-1000XM4 packs the same type of audio signal processor from its predecessor. It is the very powerful Sony QN1 processor. This is also the reason why the Sony headphone is not aptX or aptX HD certified. Then again, it is not a Qualcomm processor the headphone packs.
The QN1 on the WH-1000XM4 is programmed differently compared to the QN1 in the older headphone and the WF-1000XM3 though. It is technically more powerful as it now does more complex and robust calculations for noise cancelling. That also means that the noise cancelling in the new WH-1000XM4 is technically better than the WH-1000XM3.
To put it in words, you might hear the headphone feeding you anti-noise at times, when there is no other audio playing through the headphone. When the music comes alive, most of the world is tuned out and quiet. There are still some situations that you can hear the rest of the world, especially when loud noises are involved, but no active noise cancelling technology can remove noise or sounds completely.
Using the active noise cancelling feature on the WH-1000XM4 for an extended period of time is a very comfortable affair. You do not feel like your head is stuck in a vacuum chamber or feel like your eardrums are being sucked dry by the headphone. What we mean to say is that you will not get a headache or discomfort.
DSEE Extreme
But the QN1 does more than just clever noise cancelling. It upscales audio now with Sony’s proprietary DSEE Extreme, an even more powerful version of Sony’s DSEE HX from the WH-1000XM3. What it does is it upscales audio and delivers them more cleanly via Bluetooth. The technology fills gaps in an audio and delivers it to the listener for a better listening experience.
Again, the differences are very marginal to a regular listener. To us at least, the differences between audio delivery between the new headphone and older headphone is hardly noticeable and very easy to miss if you do not pay attention. The differences lie in some of the higher-end frequencies and a slightly fuller low-frequency notes.
In theory then, even Spotify should sound a little more amazing and impressive with DSEE Extreme. It does though, it does work. It does make Spotify sound less Spotify and a little more Tidal. To put it into perspective, Spotify can be likened to compressed MP3 audio format and Tidal delivers up to CD AAC audio format, which has higher bitrate and throughput. In turn, AAC audio format tends to be more detailed and in higher fidelity compared to MP3.
Multi-Device Connection
There was not much we could complain about when it comes to the WH-1000XM3. The only thing we thought was a little lacking was the fact that the headphone could only connect to one device at a time. Sony also fixed that with the new WH-1000XM4.
While the new WH-1000XM4 headphones does connect to multiple devices, do not be fooled into thinking you can connect your smartphone, your notebook PC, and your tablet at the same time. You can only choose up to two devices to connect to the Sony WH-1000XM4.
Connecting your WH-1000XM4 to both devices as simple as you would expect too. You can use your smartphones to connect to the device via NFC and then Bluetooth. Connecting your PC too is just about a simple working with Windows’ Bluetooth.
You might have to keep in mind that the Sony WH-1000XM4 turns off the moment you plug a USB Type-C cable to the headphone. The headphone will automatically go into charge mode. You can still plug the headphones in to a 3.5mm AUX jack for listening though, just that you do not get to use the noise cancelling function.
Performance
Of course, the whole point of a headphone is an audio experience. That is what this MYR 1,599 Sony WH-1000XM4 is all about, the aural experience. For that kind of money, you will not be disappointed with the Sony headphones.
An Aural Experience
It is a solid product no matter how you look at it for MYR 1,599. While the build is mostly plastic, most of the money goes into making the internals as good as it can be. You are looking at a 40mm driver that is capable of producing frequencies from as low as 4hz all the way to 40,000hz. Of course, what you hear depends on your own ears and the music format itself.
We tested most of our audio products with Tidal because it streams at 16-bit/44kHz quality. Spotify streams at half that. That also means that you get higher quality audio and more detailed audio from Tidal to work with.
As with plenty of Sony audio products, we can safely say that the WH-1000XM4 produces a very balanced sound signature. Sound is detailed enough through all the frequencies. Some might say that it lacks lower frequency punch (bass) though, and that is also mostly a matter of preference. Still, the mid and high frequencies shine with detail and there is enough punch for us in the lower frequencies.
What it lacks in punch though, the Sony WH-1000XM4 makes up in detail. The lower frequencies forms with distinction, not just booms that you hear in your ear. You also have to keep in mind that too much lower frequencies can hurt your ears too. This will not do that.
The headphone gets pretty loud too on Bluetooth. If you plug it in though, depending on your source device, the headphone tends to be a little softer and less punchy. We do somehow find a bit more detail when you plug it in though. Just remember that you still need to use the battery if you want to use the Noise Cancelling function and DSEE Extreme.
Listening on the WH-1000XM4 can be very personal though. Via the app, you could also take a picture of your ears and let Sony tune the headphone to your ears. In that case, your friends might not get the same experience as you do on the headphone itself. Of course, the app also allows you to adjust your own equaliser to make it even more personal.
With the WH-1000XM4 as well you get the benefit of Sony’s 360 Reality Audio that gives you some spatial effect. Of course, not all streaming platforms have this feature. That is also why we refer to Tidal for our audio needs, they support the 360 Reality Audio feature.
Battery Life
Sony claims that the WH-1000XM4, like the WH-1000XM3, has 30 hours of continuous playback. That is technically longer than the world’s longest direct flight at 18 hours. We have not had the privilege to travel from Singapore to New York directly for that matter. No thanks to the pandemic situation too, travelling is rather limited to intercity travels by car. Which also means that we have not sat in an airplane for over a year now.
If we do though, we are glad that we have the WH-1000XM4. In our tests, we can assure you that it the headphones can last more than 20 cumulative hours of use. Of course, this also depends on how high or how low you set your volume to. We set our volumes to an average 70 to 75% most of the time and we mostly use it with our PC and smartphone wirelessly. In that regards, we only had to charge the headphone once in a week.
Call Quality
Of course, because we pair it to our smartphone as well, we use it to make phone calls from time to time. On PC as well, by default the headphone connects to the device as two separate devices and go into handsfree mode the moment you get into a conference call. This is also to prevent the headphone to go into talk-to-chat transparency mode.
In hands-free mode, or when you make a call, the audio gets a little distorted for some reason. It is not as bad as before where audio sounds tiny and extra distorted though. We just thought that it sounds a little sketchy at times and it could be a little better and clearer.
It is still convenient for you to just pick-up a call and tune everything else out. Whenever a call comes in, the headphone prioritises feed from the calls on your smartphone or your video conferencing tools first.
On the PC, you will hear the difference between conference calls made in hands-free mode and with hands-free mode turned off. It is night and day. You also want to keep in mind that if you want to use this headphone for multiplayer gaming (it is quite excellent for gaming too, if you must know), you really want to disable hands-free mode and Talk-to-Chat function.
The Sony WH-1000XM4 – Oh Yes!
We really like the Sony WH-1000XM4. They never really changed its design compared to its predecessor. To be fair, the design language has not changed all that much since their first iteration of the noise cancelling over-ear headphone series. Then again, why fix something that is not broken? That is also very Japanese, if we must say.
Issue with that is that ergonomics is the same and the touch controls are the same too. The touch controls are not exactly the Sony WH-1000XM4’s strongest suit. Thank goodness you have a smartphone app to control the headphone too. Of course, the app makes the WH-1000XM4 even more personal.
It is a slightly more comfortable headphone compared to the older WH-1000XM3. It is also better sounding and packs better active noise cancelling algorithm. We thought talk-to-chat function was something that would be a game changer, but we end up looking at it as more of a gimmick now instead.
So, if you are looking to spend a little bit more money for a headphone, the WH-1000XM4 is a good buy. We would recommend it very strongly. The problem only comes if you already own a WH-1000XM3.
To solve the problem, we would not recommend you change from your WH-1000XM3 to this new one. While all the small improvements may make it seem like the fourth-generation headphone from Sony holds a big gap over the WH-1000XM3, the improvements made in the areas that matter is not so much that the older generation headphones become obsolete. If you do want the latest and greatest though, who are we to say that you should not spend your money on the Sony WH-1000XM4?
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