Dell Pulls Out of Retail in Malaysia & Singapore

You know the year has been a tough one when it forces a titan like Dell to consider leaning up its operations. The company well known for its laptop and desktop offerings to consumers and businesses is entering a transition phase to withdraw itself from retail in Malaysia and Singapore – two of the most tech forward markets in the Southeast Asian region.

The company will halt supply of its products to partner retailers in Malaysia and Singapore. This will come into effect immediately. The information surfaced via a tip to Malaysian online portal, LowYat.Net.

When contacted for a comment on the situation, Dell Technologies representatives clarified:

  1. Dell Technologies has announced plans to transition out of the retail market in Singapore and Malaysia. Customers will still have access to the full complement of our products and services through Dell direct.
  2. Dell will honour contractual commitments with our partners and customers, and our team is on hand to work with our partners to coordinate a seamless transition. We anticipate the transition to be completed by the end of January 2021.
  3. Dell’s service and customer support is not affected by the transition.

That said, Dell products will continue to be offered by retail partners until current stock sells out. Come 2021, consumers interested in purchasing Dell and Alienware desktops and laptops will have to go to Dell’s official online store at dell.com.

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