Tag Archives: WIC

Sercomm Receives SCTE-ISBE Chairmen’s Advanced Technology Award

TAIPEI, Oct. 14, 2020 — Sercomm (TWSE: 5388), a leading manufacturer and supplier of telecom equipment, has been named a winner of the first-ever SCTE•ISBE Chairmen’s Advanced Technology Award for Customer Premise Equipment (CPE). The SCTE•ISBE recognized Sercomm for the company’s innovative leadership in developing products and services guiding the industry into the future.

Sercomm Receives SCTE-ISBE Chairmen’s Advanced Technology Award
Sercomm Receives SCTE-ISBE Chairmen’s Advanced Technology Award

"Opportunities for innovation in telemedicine, aging in place, smart cities and more have increased because of the change in the consumption patterns during the coronavirus pandemic and the development of cable’s 10G platform," said Tom Adams, Executive Vice President, Field Operations for Charter Communications and outgoing Chairman of the SCTE•ISBE Board of Directors. "We’re pleased to recognize the leadership of Sercomm and others, and to present this award for their support in enabling this evolution."

The SCTE•ISBE Chairmen’s Advanced Technology Awards are presented to an elite group of technology partners who are helping the cable industry bring the new 10G platform to life. Sercomm CPE paves the way for cable to deliver residential internet speeds up to 10X faster than today’s network, creating the opportunities for a new generation of applications that will change the ways we interact with one another and with the world around us.

Sercomm’s DOCSIS 3.1 product portfolio enables cable operators to offer multi-gigabit broadband service to meet the ever-growing user demands for massive bandwidth and low latency. Each of Sercomm’s CableLabs Certified DOCSIS 3.1 CPE features 2.5Gbps Ethernet ports to deliver these next-gen cable services into customer homes.

Derek Elder, President of Sercomm USA, accepted the award during the Cable-Tec Expo 2020 Virtual Experience saying, "Sercomm is incredibly honored to receive this award from the SCTE•ISBE who is driving the 10G evolution in the cable industry. The award reinforces the tremendous work of our team to deliver innovative technology to our cable operator partners."

About Sercomm Corporation

Sercomm Corporation (TWSE: 5388) is a worldwide leading manufacturer of telecom and broadband equipment. Founded in 1992, Sercomm has focused on developing embedded solutions to make networking simple and affordable. With its fully integrated engineering capability and its state-of-the-art manufacturing facility, Sercomm offers comprehensive telecom broadband solutions such as small cells, residential/enterprise gateways, and IoT products, and is now a global leader in the industry. Headquartered in Taipei, Taiwan, Sercomm’s global operation network covers markets in North America, Europe, and the Asia Pacific region. Its customer base includes the world’s top service provider, networking OEM, and system integrators. For more information, please visit www.sercomm.com.

About SCTE•ISBE

SCTE•ISBE is envisioning the future of connectivity, today. Through technological leadership and innovation in the cable industry, SCTE•ISBE is creating a more connected world. As a not-for-profit member organization, SCTE•ISBE moves member companies forward through continuous training for the workforce of tomorrow and by putting leaders into the conversations that matter. In partnership with CableLabs® and NCTA, SCTE•ISBE is building the future of 10G, leveraging its expertise for the acceleration and deployment of technology. SCTE•ISBE is the force behind the annual SCTE•ISBE Cable-Tec Expo®, the largest cable industry event in the Americas. More at www.scte.org.

 

Related Links :

http://www.sercomm.com

Sercomm CBRS Cat-A Indoor Enterprise Small Cell Achieves OnGo(TM) and FCC Part 96 Certification

Partnering with Open vRAN Pioneer Altiostar to Support Split 2 Option

TAIPEI, Sept. 15, 2020 — Sercomm (TWSE: 5388), a leading global manufacturer of telecom equipment, announced today that the SCE4255W, Sercomm’s LTE CBRS Cat-A Indoor Enterprise Small Cell, has been OnGo™ and FCC Part 96 certified. The SCE4255W is a versatile LTE CBRS small cell that can be used for private LTE networks and for expanding public LTE networks to indoor environments.

The SCE4255W is Sercomm’s second certified CBRS small cell and adds to our over 10 years of experience designing and building 4G and 5G small cells for global operators. This small cell is proven in traditional network architectures as well as virtualized, disaggregated architectures. Sercomm has partnered with Open vRAN pioneer Altiostar to add support for split option 2 on the SCE4255W. This integration allows customers to take advantage of the latest vRAN technology to simplify deployment, reduce costs, and enhance the user experience.

"Altiostar is pleased to continue our collaboration with Sercomm to bring open vRAN technology to the SCE4255W CBRS small cell product," said Anil Bhandari, Vice President of Product Management at Altiostar. "Our aim is to expand our ecosystem of partners and work with best of breed solutions, such as those provided by companies like Sercomm, who offer a compelling value proposition for our wireless customers"

In addition to the SCE4255W, Sercomm offers the OC3505 CBRS Cat-B Fixed Wireless CBSD, and the FCC Part 96 approved CBRS Wi-Fi UE dongle. Sercomm’s full range of enterprise and residential CBRS products provide solutions for Fixed Wireless Access, Mobile Network Densification, and Private LTE.

"The recently completed CBRS PAL auction has validated demand for CBRS LTE and 5G solutions, and Sercomm continues to expand our product portfolio to support growing customer needs. The SCE4255W enables operators and businesses to easily deploy secure, high-performance LTE networks indoors to extend mobile coverage, increase capacity, and build novel network solutions," said Derek Elder, President of Sercomm USA.

Those interested in learning more about Sercomm’s CBRS solutions are invited to email: us_sales@sercomm.com or visit www.sercomm.com.

About Sercomm Corporation

Sercomm Corporation (TWSE: 5388) is a worldwide leading manufacturer of telecom and broadband equipment. Founded in 1992, Sercomm has focused on developing embedded solutions to make networking simple and affordable. With its fully integrated engineering capability and its state-of-the-art manufacturing facility, Sercomm offers comprehensive telecom broadband solutions such as small cells, residential/enterprise gateways, and IoT products and is now a global leader in the industry. Headquartered in Taipei, Taiwan, Sercomm’s global operation network covers markets in North America, Europe, and the Asia Pacific region. Its customer base includes the world’s top service providers, networking OEM, and system integrators. For more information, please visit www.sercomm.com.

About Altiostar

Altiostar provides 4G and 5G open virtualized RAN software solutions that supports open interfaces and disaggregates the hardware from the software to build a multi-vendor web-scale network. This solution supports indoor and outdoor massive MIMO, as well as macro and small cells, enabling interference management, carrier aggregation and dual connectivity to improve the efficiency of the network. It also enhances the Quality of Experience for the end user, while providing broadband speeds. Operators can add intelligence, quickly adapt the network for different services and automate operations to rapidly scale the network and reduce Total Cost of Ownership (TCO). The Altiostar Open vRAN solution has been deployed globally, including the world’s first cloud-native mobile network with Rakuten Mobile in Japan. www.altiostar.com

About OnGo™

OnGo™ is uncompromised connectivity. An innovative approach to maximizing mobile broadband, OnGo is a technology that puts the power of wireless networks into the hands of those that rely on them to empower and expand business opportunities. OnGo presents nearly limitless options for enhanced customizability and allows users to tailor networks to a specific set of needs, such as Private LTE, neutral host, and Industrial IoT applications. OnGo Certified is a recognized seal of approval that indicates a product’s ability to meet a high set of quality, interoperability, and security standards when tested by an independent OnGo Certification Authorized Test Laboratory. Both the OnGo brand and the OnGo Certification Program are managed and maintained by the CBRS Alliance. Learn more about the expanded business opportunities OnGo is enabling on Twitter and LinkedIn.

About CBRS Alliance

The CBRS Alliance believes that LTE-based solutions in the 3.5 GHz band, utilizing shared spectrum, can enable both in-building and outdoor coverage and capacity expansion at massive scale. To maximize the full potential of spectrum sharing, the CBRS Alliance enables a robust ecosystem through the management of the OnGo brand and the OnGo Certification Program. For more information, please visit www.cbrsalliance.org and learn more about the expanded business opportunities OnGo is enabling.

 

Related Links :

http://www.sercomm.com

UPDATE — vivo Announces “VISION+” Initiative to Promote the Culture of Mobile Photography

vivo is Partnering with National Geographic to launch a Mobile Photography Contest as Part of its Initiatives to Build a Visual Content Ecosystem

BEIJING, Sept. 10, 2020 — On September 7, 2020, vivo announced "VISION+", a global initiative that will build a visual content ecosystem, reaffirming the brand’s long-term commitment to user-centric design and leadership in mobile photography technology. The VISION+ ecosystem is composed of the vivo VISION+ Mobile Photography Awards, launched jointly with National Geographic, along with the vivo VISION+ Mobile Photography Academy, the vivo VISION+ Master Class, and the vivo VISION+ Photographers Federation.

vivo VISION+ centers around "JOY IMAGE" as its core foundation and will form a new visual content ecosystem through initiatives including content co-creation, education and cultural exchanges. The strategy fuses vivo’s product innovation leadership with the evolving needs of smartphone users who view mobile photography as an important part of culture and everyday life. 

"The genesis of vivo VISION+ is derived from the dedication our brand has placed on mobile photography technologies and culture for many years. We aspire to give more people tools of visual self-expression and the opportunity to document highlights in their lives. We hope to collaborate on more authentic and personalized content with creators to illustrate our brand culture. These initiatives are an opportunity to educate users on our technological advancements and visual aesthetic exploration," said Michael Chang, vivo’s General Manager of Branding, at the vivo VISION+ launch event, held at Enjoy Art Museum in Beijing. Tang Qingliang, Senior Director of Imaging Product, Li Zhuo, Director of Digital Imaging Product, and An Yiran, Manager of Digital Imaging Product, were also in attendance.

Wang Yan (left) and Michael Chang (right) announce the vivo VISION+ Mobile Photography Awards
Wang Yan (left) and Michael Chang (right) announce the vivo VISION+ Mobile Photography Awards

At the event, vivo announced a partnership with National Geographic to launch a global mobile photography competition, the vivo VISION+ Mobile Photography Awards. Global smartphone users will be invited to showcase their photography skills, and outstanding entries will be submitted for international photography awards. The theme and progress of the contest will be published on the official websites of both parties, and the world’s top photographers, such as Steve McCurry and Michael Halsband, will be invited to partake.

"National Geographic has always embraced the diversity of humanity in order to deliver excellent content. vivo shares these values, and this new cooperation will allow the two parties to explore further," Wang Yan, Head of National Geographic Branded Content and Partnership, said.

The vivo VISION+ Mobile Photography Academy is a public photography education initiative, providing an artistic and cultural exchange platform for the masses. At the Academy, photography enthusiasts will learn to discover, understand and convey the creative spirit of mobile photography. The vivo VISION+ Mobile Photography Academy will invite world-class photographers to teach master classes to vivo users and photography enthusiasts. Photographer Xiao Quan, who attended the VISION+ launch event, is one of the participants in this program. vivo will conduct the VISION+ Master Class, providing a cultural exchange platform for photographers and users.

vivo and National Geographic representatives and photographer Xiao Quan (second from the left) hold a panel discussion on mobile photography
vivo and National Geographic representatives and photographer Xiao Quan (second from the left) hold a panel discussion on mobile photography

The "VISION+ Photographers Federation" will unite like-minded and excellent photographers around the world. vivo hopes to collaborate with more creators to explore the limitless possibilities of mobile photography, which will ultimately contribute towards the technological advancements and aesthetic developments of vivo product design.

Based on comprehensive consumer research and a user-centric design approach, vivo is a pioneering innovator of mobile photography technology. This has translated into vivo’s cutting-edge offerings such as the world’s first pop-up front camera featured in vivo NEX, or the revolutionary Gimbal Camera System of the vivo X50 series and the use of the 50MP GN1 sensor. In the future, vivo shall continue to flourish in categories such as night photography, digital portraits, sports imaging, telephoto lens, videography, and other mobile photography features. vivo will pursue innovation based on users’ insights, enhancing the technical capabilities and heightening the standards of mobile photography universally.

In order to attain these goals, vivo is vigorously carrying out technical development processes. At the event, Li Zhuo, Director of Digital Imaging Product of vivo, said a sensor with RGBW matrix has been discreetly developed by vivo for one year. Theoretically, its photosensitive efficiency is measured to be 160% of the conventional RGGB matrix. This technology will push the photosensitivity of smartphones to a new level, capturing precise and clear images under various adverse light conditions.

About vivo

vivo is a leading, product-driven, global technology company, with its core business focusing on smart devices and intelligent services. vivo is committed to connecting users around the globe, through design of exciting and innovative smartphones and companion devices, as well as services which integrate technology and design thinking in unique and creative ways. Following the company core values, which include innovation, consumer orientation and benfen*, vivo has implemented a sustainable development strategy, with the vision of becoming a leading, long-lasting, world-class enterprise.

With headquarters in China, supported by a network of 9 R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, Taipei, Tokyo and San Diego, vivo is focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, photography and other up-and-coming technologies. vivo has also set-up five production hubs (including brand authorized manufacturing center), across China, South- and Southeast Asia, manufacturing over 200 million smartphones each year. As of 2019, vivo has branched out its sales network across more than 30 countries and regions, and is loved by more than 350 million users worldwide.

*"Benfen" is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo’s mission to build technology for good.

Please stay informed of vivo’s news at https://www.vivo.com/en/about-vivo/news

Photo – https://photos.prnasia.com/prnh/20200910/2909706-2-a?lang=0
Photo – https://photos.prnasia.com/prnh/20200910/2909706-2-b?lang=0

SIMCom Has Invested over RMB 500 Million in 5G and Is Expected to Launch R16 Standard Modules Next Year

SHANGHAI, Aug. 28, 2020 — The 5G era will see a smart world where everything is truly connected. Modules are extremely important as they connect upstream standard chips and downstream highly fragmented vertical applications. Luo Xiaoyan, the vice president of SIMCom, shared his opinion.

SIMCom 5G modules
SIMCom 5G modules

With Heavy Demand for 5G Modules, Lots of Orders Will Be Ready for Delivery

Luo Xiaoyan shared: In 2020, the market capacity of 5G IoT terminals will reach about 5 million. Generally, communication modules are needed for non-mobile cellular IoT terminals to get connected. The freezing of R16 standard means the official completion of 5G’s first evolution. Applications including automatic drive and industrial IoT will be achieved sooner, further realizing customers’ imagination on 5G.

"SIMCom is actively planning for the R16 standard modules and are expected to be launched next year." Luo Xiaoyan predicted optimistically, "There is heavy demand for 5G modules. We have lots of orders ready for delivery."

Despite a bright market future, the research and development of 5G modules in the initial commercial stage will still face many challenges.

"Due to multiple frequency bands, the research and development of 5G modules face challenges mainly from RF performance and heat dissipation. We need to make breakthroughs with technological development and innovation." Luo Xiaoyan said, "5G R&D investments are mostly made in researchers, developers, new tools and equipment. Currently, SIMCom has invested over RMB 500 Million in 5G R&D."

In addition, the price of 5G modules is relatively high. Customers in the industry are in urgent need of lower-priced 5G modules to reduce costs and facilitate large-scale deployment. In Luo Xiaoyan’s view, the price of modules is strongly related to the quantity of modules. As 5G applications become increasingly widespread and the quantity of 5G modules grows, the price of modules will gradually decrease. Meanwhile, SIMCom is also actively reducing costs by using more cost-effective components to reduce the cost of 5G modules. Meanwhile, SIMCom is deploying the China Core Project. It’s currently negotiating 5G module partnership with a number of chip manufacturers.

About SIMCom

SIMCom Wireless Solutions Limited is a global leader in the cellular module space and fully committed to provide LPWA, 4G, Smart Modules, C-V2X, 5G modules around the world.

For more information, please visit www.simcom.comLinkedIn, Twitter and Facebook.

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iQOO becomes Premium Partner of BMW M Motorsport for the 2020 DTM Season

SHENZHEN, China, Aug. 19, 2020 — vivo’s global smartphone brand iQOO can today announce it is a Premium Partner of BMW M Motorsport in the DTM (Deutsche Tourenwagen Masters). The BMW worksdriver Timo Glock, from Germany, will give his best to drive the iQOO BMW M4 DTM to victory this season and champion extreme speed and powerful performance under the new partnership.

iQOO becomes Premium Partner of BMW M Motorsport for the 2020 DTM Season
iQOO becomes Premium Partner of BMW M Motorsport for the 2020 DTM Season

As a legend in DTM events, BMW M Motorsport represents the ultimate pursuit of speed, and also ultimate performance, which coincides with iQOO’s brand concept of ‘I Quest On and On’ for perfect performance and breakthrough innovation.

"The iQOO racing spirit will ignite a worldwide passion for ultra-fast technology. iQOO phones are built for consumers with a need for speed, who are naturally inclined toward superior performance. As a Premium Partner, this is a momentous opportunity for our brand. We can’t wait to demonstrate iQOO’s high performance to the world," said Felix Feng, President of iQOO China.

"Welcome, iQOO, to the BMW DTM family," said BMW Group Motorsport Director Jens Marquardt. "Technology and innovation are what drive us, and these are the values that also stand for iQOO. This is the perfect basis for a successful partnership. We are very happy to welcome iQOO as a new Premium Partner on board, and all the more so in the unusual and difficult times that we are currently experiencing worldwide and also in motorsport. In addition, the iQOO BMW M4 DTM looks great."

Since the start of the DTM season on the first weekend in August, Timo Glock has already contested four races in the iQOO BMW M4 DTM at Spa-Francorchamps (BEL) and at the Lausitzring (GER). He said: "It’s great that BMW M Motorsport has managed to attract such a large and forward-thinking concern as iQOO, the high-end smartphone brand to the DTM as Premium Partner. This is a great sign for the racing series, especially in these difficult times. I am particularly happy to be back in my familiar colour of yellow from my first few years in the DTM – when you look from the front, at least. I am enjoying driving the iQOO BMW M4 DTM."

Glock contests his eighth DTM season in 2020. In his 116 races to date, he has claimed five victories, five pole positions and 14 podium finishes.

About vivo

vivo is a leading, product-driven, global technology company, with its core business focusing on smart devices and intelligent services. vivo is committed to connecting users around the globe, through design of exciting and innovative smartphones and companion devices, as well as services which integrate technology and design thinking in unique and creative ways. Following the company core values, which include innovation, consumer orientation and benfen*, vivo has implemented a sustainable development strategy, with the vision of becoming a leading, long-lasting, world-class enterprise.

With headquarters in China, supported by a network of 9 R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, Taipei, Tokyo and San Diego, vivo is focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, photography and other up-and-coming technologies. vivo has also set-up five production hubs (including brand authorized manufacturing center), across China, South- and Southeast Asia, manufacturing over 200 million smartphones each year. As of 2019, vivo has branched out its sales network across more than 30 countries and regions, and is loved by more than 350 million users worldwide.

*"Benfen" is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo’s mission to build technology for good.

Please stay informed of vivo’s news at https://www.vivo.com/en/about-vivo/news 

Photo – https://photos.prnasia.com/prnh/20200819/2889720-1?lang=0

 

Related Links :

https://www.vivo.com

Tagzthai: Create a Social Circle for Top Traffic Traders

GUANGZHOU, China, Aug. 12, 2020 — In August 2020, TagzThai entered into Thailand from Guangzhou, China. Tagzthai is dedicated to providing software platform for delivering value-added services (VAS) for users such as mobile operators, telecom operators, service providers, government informatization, large and medium-sized enterprises and others.

Tagzthai’s goal is to create a social circle for top traffic traders, including education, e-commerce, retail, offline, and services to the entire industry. The goal is to realize a substantial-high-quality social network resource library, a resource matrix gathered by traffic owners, brand owners, supply chains, service providers, platform parties, and various traders.

Tagzthai provides brand case planning services, to meet the needs of different customers.

1. Brand case planning service takes the product as the basis and brand as the core to comprehensively adjust the planning activities of enterprise and market operation, including brand plans, product plans, new product listing plans and others, and be responsible for the implementation.

2. Brand project module service defines the service content according to the project module, designs and formulates plans under the guidance of consultants, and conducts publicity and counseling to corporate personnel.

3. The annual brand consulting service focuses on the year according to the time and scope of service content. The enterprise team is the main body, and the consultant provides guidance and reference advice within the prescribed scope.

Since 2003, the company has obtained the Software Function Maturity Model 5 (CMMI5) certificate recognized by the U.S. Department of Defense in the United States and was selected as a model enterprise "Innovation Pilot Enterprise" in 2011. Founded in 2000, Tagzthai is a service organization focusing on media marketing. Its R&D center and management headquarters are located in Guangzhou. It is known as the software industry base under the attention of Guangzhou Tianhe Software Co., Ltd. Our company is a leading provider of IT solutions and professional services with 20 years of experience. It is recognized as a critical software enterprise in the national planning layout, a national high-tech enterprise, a backbone enterprise in Guangzhou Tianhe Software Park, and a federal computer information system integration level 4 Qualified enterprise, a trustworthy enterprise, etc. Broadening the boundaries of leading technology and innovation, Tagzthai continues to shape the future of advanced technology Internet.

Website: http://www.tagzthai.com 

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Customer Experience Outsourcers Launch Intelligent and Self-service Options to Improve Business Outcomes in Europe

Outsourcers integrate advanced analytics, artificial intelligence, and machine learning to improve the customer journey and agent experience, finds Frost & Sullivan

SANTA CLARA, Calif., Aug. 5, 2020 — Frost & Sullivan’s recent analysis, European Customer Experience Outsourcing Services Market, 2020, reveals that outsourcers are increasingly relying on advanced technologies to meet client requirements in the customer experience (CX) outsourcing services industry. The European market is mature and characterized by demands for specific languages, cultural affinity, and nearshoring. COVID-19 has adversely affected the industry in 2020 and Frost & Sullivan expects total market revenue to reach €16.23 billion, a 7.5% decline. Outsourcers, however, display exceptional agility and flexibility when meeting the business continuity challenge. Assuming a reversal of fortune in the next 3 to 4 months, Frost & Sullivan expectsthe market to recover to €20.03 billion by 2024. To stay relevant in the rapidly evolving market, outsourcers must develop new tools to address digitally native customers, cybersecurity challenges, and business continuity as a service.     


For further information on this analysis, please visit: http://frost.ly/49w

"By integrating advanced analytics, artificial intelligence, and machine learning, outsourcers transform the customer journey. Offering customized, automated, and self-service solutions, outsourcers have moved beyond cost and labor arbitrage to instead focus on seamless, omni-channel, value-added experiences," said Deepali Sathe, Information & Communication Technologies Senior Industry Analyst at Frost & Sullivan. "Customers have evolved and expect intelligent interactions and immediate responses. True partnerships developing between clients and outsourcers will enhance the agent experience, mitigate complexity, and encourage empathy."

Leonardo Sampieri, Information & Communication Technologies Industry Analyst at Frost & Sullivan, added, "Sectors such as telecom, banking, financial services, and insurance (BFSI),  and travel and hospitality will see the most changes and will need service providers to help them drive a digital transformation in CX. Healthcare is an area of fast growth, and with COVID-19, the vertical is expected to see rapid growth across Europe that significantly affects outsourcers."

Some of the other areas of focus that can help outsourcers gain competitive advantage are:

  • Cybersecurity and customer trust: European customers in particular are more concerned about data privacy. To enhance CX, companies need to strike a balance between user friendliness and effectiveness.
  • Personalization: Utilize technology and expertise to enhance CX outcomes with customization. CX reflects the effectiveness of operational excellence and outsourcers must integrate technologies that enable better management of customer sentiments.
  • Partnerships: Focus heavily on partnering and expanding the ecosystem. Thinking beyond products and services to identify other important parameters to differentiate in a rapidly commoditizing market will require a flexible and innovative strategy. 
  • Portfolio diversification: Outsourcers that cater to the diverse requirements of specific verticals will enjoy immense growth prospects, as it adds another dimension to the overall value proposition and extends ease of deployment.

European Customer Experience Outsourcing Services Market, 2020 is the latest addition to Frost & Sullivan’s Information & Communication Technologies research and analysis available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

About Frost & Sullivan

For over five decades, Frost & Sullivan has become world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action. This results in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

European Customer Experience Outsourcing Services Market, 2020
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Media Contact:

Srihari Daivanayagam
Corporate Communications
M: +91 9742676194; P: +91 44 6681 4412
E: srihari.daivanayagam@frost.com

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Mobile Field Service Management Market in North America Set to Surpass $4 Billion by 2025

Increasing migration towards cloud-based field service management solutions presents immense growth prospects finds Frost & Sullivan

SANTA CLARA, California, July 30, 2020 — Frost & Sullivan’s recent analysis, North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025, reveals that the mobile field service management (FSM) market in North America is expected to surpass $4 billion by 2025, exhibiting a compound annual growth rate of 17.4%. FSM’s mobility component continues to spur market adoption by expanding its addressable market and introducing new cutting-edge technologies and partnerships to the FSM ecosystem. Although user growth is expected to slow down due to COVID-19, it is likely to recover by 2022 and witness more than two-fold growth over the forecast period.


For further information on this analysis, please visit: http://frost.ly/49p

"Mobilized FSM solutions enable remote service workers to receive and transmit work-related information and guidance on a real-time basis," said Jeanine Sterling, Information & Communication Technologies Industry Director at Frost & Sullivan. "Going forward, we expect these solutions to continue to produce impressive hard-dollar results by improving field response times, reducing paperwork, decreasing labor expenses, expediting cash flow, and increasing new sales leads."

Sterling added: "Users of mobilized FSM solutions are demonstrating an increasing level of interest in cutting-edge technologies as they can offer a differential advantage in highly competitive sectors. For example, the escalating deployment of machine learning and artificial intelligence in the FSM space alongside the integration of mobile FSM solutions with Internet of Things platforms enabling a more proactive and highly-valued approach to both machine maintenance and technician workflows."

Customers’ increasing migration towards cloud-based FSM solutions versus purchasing on-premise offerings presents immense growth prospects for mobile FSM solutions providers.

  • Vertical-specific solutions will create new revenue streams for FSM solutions providers and their channels.
  • High-powered, low-latency 5G networks can pave the way to a new level of FSM apps and capabilities.
  • Sharpening predictive and proactive field service capabilities will optimize the service experience and increase profitability.
  • Implementing high-touch post-sale communications strategies will uncover and capture incremental sales opportunities.
  • Optimizing FSM solution integration will enhance customer satisfaction, expedite service response intervals, and increase profits.

North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025 is the latest addition to Frost & Sullivan’s Information & Communication Technologies research and analysis available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

About Frost & Sullivan

For over five decades, Frost & Sullivan has become world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025

K4A0-65

Media Contact:

Srihari Daivanayagam
Corporate Communications
M: +91 9742676194; P: +91 44 6681 4412
E: srihari.daivanayagam@frost.com

http://ww2.frost.com

Photo – https://mma.prnasia.com/media2/1221412/fsm.jpg?p=medium600

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NEOM launches infrastructure work for the world’s leading cognitive cities in an agreement with stc

– NEOM’s next generation cognitive cities will support its cutting-edge urban environments, improving the lives of residents and businesses far beyond the capabilities of today’s smart cities

– stc will deliver an advanced 5G and IoT network to support the development of NEOM

NEOM, Saudi Arabia, July 28, 2020 — NEOM Co. announced its first step to create the world’s leading cognitive cities that rely on leading technology for digital services after signing a contract with stc group to establish a 5G network infrastructure that will accelerate NEOM’s digital ambitions. In addition to the one-year contract to develop the network, the partnership also includes the development of an innovation center in NEOM to explore new 5G opportunities.

Cognitive Cities in NEOM
Cognitive Cities in NEOM

NEOM’s next generation cognitive cities will support its cutting-edge urban environments, improving the lives of residents and businesses far beyond the capabilities of today’s smart cities. NEOM will use one of the most advanced 5G technology in the world, to enable the proactive exchange and analysis of data between NEOM residents and city infrastructure.  

stc will build a wireless 5G network enabling present and future 5G applications across NEOM. With a speed and capacity 10 times higher than standard 4G networks, 5G in NEOM will enable numerous segments such as Internet of Things (IoT), data analytics, virtual reality, augmented reality, smart homes, and autonomous vehicles. It will also provide the public safety network for NEOM security services.

Commenting on the agreement, NEOM CEO Nadhmi Al Nasr said: “We are glad to form this partnership with a leading national digital enabler such as stc to support our ambition and goal to be an accelerator of human progress and to create the world’s leading digitally sustainable, cognitive cities. NEOM’s infrastructure will utilize AI, robotics, and human-machine fusion to deliver greater predictive intelligence and enable faster decision making across all NEOM sectors. The procurement and deployment of a future-proof wireless network is a critical first for NEOM in realising our goal of driving innovation in the future digital economy.”

The CEO of stc Group, Eng. Nasser bin Sulaiman Al Nasser, added: “This agreement reflects stc’s commitment to enabling digital transformation and providing digital solutions across the Kingdom. We are proud to have been chosen to build the infrastructure for the 5G network and an innovation centre in NEOM – the land of the future and a model for sustainability, innovation, development, and prosperity. This agreement comes in line with stc’s vision as a digital enabler to develop infrastructure and provide the latest technologies that will enrich the experience of societies and foster innovation, which in turn will contribute to improve the customer experience and moving the digital transformation forward.”

NEOM will also trial and test 5G solutions that will allow it to lead in fast-growing, future-focused sectors such as robotics, Artificial Intelligence (AI), and human machine interface technologies. Leveraging such technology will open up the enormous potential of NEOM as a new economic driver across a range of industry sectors for the Kingdom.

About NEOM

NEOM is an accelerator of human progress and a vision of what a New Future might look like. It is a region in northwest Saudi Arabia on the Red Sea being built from the ground up as a living laboratory – a place where entrepreneurship will chart the course for this New Future. It will be a destination and a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses, and reinventing environmental conservation.  

NEOM will be the home and workplace to more than a million residents from around the world. It will include hyperconnected, cognitive towns and cities, ports and enterprise zones, research centers, sports and entertainment venues, and tourist destinations. As a hub for innovation, entrepreneurs, business leaders and companies will come to research, incubate and commercialize new technologies and enterprises in ground-breaking ways. Residents of NEOM will embody an international ethos and embrace a culture of exploration, risk-taking and diversity – all supported by a progressive law compatible with international norms and conducive to economic growth. 

For further information, visit: www.neom.com.

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Parallel Wireless Helps to Deliver on Orange’s Open RAN Vision in Central African Republic

OpenRAN is Set to Enable Connectivity and Bridge the Digital Divide

NASHUA, New Hampshire, July 16, 2020Parallel Wireless, Inc., the leading U.S.-based OpenRAN company delivering the world’s first software-defined end-to-end 5G 4G 3G 2G Open RAN solutions, today announced that, in partnership with i engineering Group, they have been selected by Orange within an overall multi-country program to extend the current coverage and to expand their current 700,000 subscriber base across the Central African Republic as the first deployment. In Africa, Orange is implementing a program called IDEAL: Include Digital in Every African Life. This program aims to provide digital services to their customers who do not have any connectivity today.

Orange, one of the largest operators of mobile and internet services in Europe and Africa and a global leader in corporate telecommunication services, is the most recent company to join the Central African Republic telecom market, which is comprised of four operators. Central African Republic is a digitally divided country with only 48% unique mobile connections and limited network infrastructure. Traditional 2G, 3G or 4G networks require expensive and bulky equipment to deploy and operate. These hardware-based networks are difficult and pricey to upgrade.

Parallel Wireless enables a shift to open, software-based, and virtualized OpenRAN network architectures to deliver scalable 2G, 3G, 4G and 5G software-based networks. These are cost-effective to deploy, maintain and can deliver the coverage and capacity to the end users and businesses across the country. The Parallel Wireless OpenRAN has shown a very strong performance, quality of service and cost benefits on six continents with:

  • The most mature OpenRAN ecosystem of radio hardware that is software upgradable to any G and can support any 3GPP compliant RAN splits.
  • COTS-based vBBU to deliver scalable capacity for differentiated voice and data.
  • GLOMO award winning OpenRAN Controller software to lower the cost of RAN through simplification, automation via real-time SON, and full virtualization of networks. It also provides seamless mobility, local breakout, and low latency for the best subscriber experience for 2G voice and 3G/4G data. The software enables OpenRAN architecture and DU/CU split by using standards-based and open interfaces between network components. It also simplifies network management and integration of new RAN products into the core of the network.

Orange’s strategic goal is to build and grow wireless networks across Africa, and to provide next-generation digital services to its customers in the region. Working in partnership with Parallel Wireless and i engineering Group, Orange will meet that goal by:

  • Building a world-class, cloud-based, 5G-ready Open RAN network based on Parallel Wireless high-performance, distributed architecture;
  • Improving service agility and reducing operational costs across geographically distributed sites, with the introduction of RAN automation;
  • Utilizing i engineering Group expertise in building and managing cell sites.

Supporting quotes

Hervé Suquet, CTIO, Orange Middle East & Africa, said: “Through our IDEAL program (Include Digital in Every African Life), at Orange, we provide reliable connectivity to our customers, backed by our innovative infrastructure. The combination of RAN openness and virtualization, automation and new revenue-generating opportunities will enable Orange to lead the market to meet the needs of our customers most effectively in Central African Republic. Indeed, thanks to this technology, Orange RCA will provide to rural populations the full range of services (voice, data and Orange Money), already provided in urban areas. Being able to run 2G and 3G on the same system today and, as our customers upgrade their devices to 4G in the future, seamlessly upgrade to 4G will help us not only extend our initial investment, but also bring new services much faster. Parallel Wireless is a well-known Open RAN player, and together with the deployment and managed services expertise from i engineering Group, they have become true strategic partners and the key enablers in us undertaking this unique network modernization.”

Kadri Hakim, Co-CEO, i engineering Group, said, “Innovation is a very important aspect for our business moving forward as we aim to develop innovative solutions for our customers. The focus of our cooperation with Parallel Wireless is to help to deliver on Orange’s vision of connecting businesses and people by using Parallel Wireless’s leading OpenRAN technology to allow everyone to enjoy wireless connectivity while future-proofing network investments for any forthcoming services.”

Bernard Lamy, Sales Director, Parallel Wireless, said, “Implementing our world’s leading Open RAN platform will allow Orange to enable new subscriber services to be deployed quickly, seamlessly and more reliably.”

About Parallel Wireless

Parallel Wireless is the only U.S.-based company challenging the world’s legacy vendors with the industry’s only unified ALL G (5G/4G/3G/2G) software-enabled OpenRAN solution. Its cloud-native network software reimagines network economics for global mobile operators in both coverage and capacity deployments, while also paving the way to 5G. The company is engaged with 50+ leading operators worldwide. Parallel Wireless’s innovation and excellence in multi-technology, open virtualized RAN solutions have been recognized with 72+ industry awards. For more information, visit: www.parallelwireless.com. Connect with Parallel Wireless on LinkedIn and Twitter.

About i engineering Group

Established in 2007, i engineering Group is a leading provider of end-to-end solutions in infrastructure and managed services in Africa and Emerging Markets. Initially expert in telecom and power infrastructure, we have grown rapidly since our inception reach 17 operations and have successfully diversified in Public Construction Infrastructure, Fiber Optic & Data Centers.

The Group’s efficient approach coupled with the application of a rigorous quality management system has earned it a large portfolio of internationally renowned clients as well as numerous industry accreditations.

With local expertise and international reach, we provide cost effective and innovative solutions that allow our clients to reach their business goals. For more information, visit: https://www.ieng-group.com/

About Orange

Orange is one of the world’s leading telecommunications operators with sales of 42 billion euros in 2019 and 145,000 employees worldwide at 31 March 2020, including 85,000 employees in France. The Group has a total customer base of 253 million customers worldwide at 31 March 2020, including 208 million mobile customers and 21million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. In December 2019, the Group presented its new “Engage 2025” strategic plan, which, guided by social and environmental accountability, aims to reinvent its operator model. While accelerating in growth areas and placing data and AI at the heart of its innovation model, the Group will be an attractive and responsible employer, adapted to emerging professions.

Orange is listed on Euronext Paris (symbol ORA) and on the New York Stock Exchange (symbol ORAN).

For more information on the internet and on your mobile: www.orange.com, www.orange-business.com or to follow us on Twitter: @orangegrouppr.

Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.

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Related Links :

https://www.parallelwireless.com/