Category Archives: Business

Samsung Introduces the World to 2nm, Set to Storm the World 2025 Onward

Samsung just had their 7th annual Samsung Foundry Forum, and it was interesting. As the name suggests, the forum focuses more on Samsung’s in-house chip, semiconductor, and silicon development. They are, after all, the largest and own the world’s most advanced semiconductor manufacturing plant. They introduced the world to the 3nm process early on this year and is speculated to bring the first of the 3nm processed chips to smartphones later this year. The most powerful Android devices today are powered by Qualcomm’s 4nm Snapdragon 8 Gen2. Apple is also expected to update their latest iPhone launching this year to a 3nm chip.

This year’s Foundry Forum focuses not just on what is, but also what is to be in the future for Samsung’s semiconductor business. Samsung stresses the importance of artificial intelligence (AI) and its requirements, moving forward into the future. They spoke about how their own gate-all-around (GAA) advanced node technology would be the driving force of AI applications in the future. Of course, they also pointed to growth of their semiconductor business in the form of an expansion in production capacity, stretching their lead in the semiconductor production business over their competitors. However, they have not mentioned anything on their own Exynos chips made for smartphones. To be fair, there is still plenty to unpack at the Foundry Forum, especially when it comes to 2nm process.

Samsung detailed their plans to mass produce their 2nm process chips by 2025, first for mobile applications. That also means that you can expect Apple to introduce their iPhone with 3nm silicon in that same year. You can also expect Qualcomm to jump in line to introduce their Snapdragon 8 processor with 2nm process technology in late 2025 or early 2026 in this case. Most of all though, you can be hopeful on the return of the Samsung Exynos chips on Samsung’s flagship devices.

Samsung’s Exynos processing chips for mobile applications are still a thing, just not on the current line of flagship devices that Samsung pushes like the Galaxy S23 line-up and the Galaxy Z Fold. The Exynos chips are now powering the mid-range smartphones instead which, to be fair, is probably the most profitable segment in the industry. Still, that means that the Samsung Galaxy flagships devices gets only the Qualcomm Snapdragon treatment. While that is not a bad thing, it is a sad thing to see, especially when Samsung just renewed and extended its partnership with AMD to bring Radeon graphics power to Samsung’s in-house developed chips.

Still, Samsung’s commitment to pushing their production capacity and technology just means that they are not out of the fight in silicon supremacy just yet. With their renewed partnership with AMD, they did mention that they are looking to bring a new Exynos chip to market and into their own flagship smartphones or handheld devices. We could see an iteration of Samsung’s 3nm Exynos with AMD’s graphical prowess later in the year when they launch their lates Samsung Galaxy Z Fold. In the Forum, they also said that they are increasing their production capacity for foundry products made for mobile devices and other applications, which could be a direct result of them pushing the next-generation Exynos chips on to their latest flagship devices. It could also be because their customers are demanding even more chips too.

The Samsung 2nm processor is not just for mobile applications like smartphones or gaming handheld though. Since the Forum stressed AI applications, Samsung aims to put the 2nm chips into high-performance-computing (HPC) solutions that is meant to push AI technologies as well in 2026. Eventually, the technology will also be available for the automotive industry in 2027. In 2027 as well, Samsung is planning to start the mass production of 1.4nm chips.

The promise of 2nm process seems to be significant too. They claim that with the current development, the 2nm chip has proven to be 12% more powerful than the current 3nm chip. It is 5% smaller than the 3nm chip and is up to 25% more power efficient too, making the jump from 3nm to 2nm a rather large one in terms of performance and efficiency.

Samsung also promises that in 2025, the 2nm process technology will find its way into gallium nitride (GaN) power applications for mobile devices, data centers, and automotive industry. They are also advancing networking technology in 2025 with the 5nm Radio Frequency (RF) technology that supports 6G networks. They say that the 5nm RF process shows a 40% in power efficiency while taking up half the space of a traditional 14nm process.

We said earlier that you can be hopeful to see Samsung’s Exynos chips make a comeback in their flagship devices. That is, at least for now, just speculations and hopeful statements. There is no confirmation on Samsung reintroducing Exynos flagship class processors currently. You can also expect Apple to be the first to introduce a 3nm processor for their iPhones later in the year.

AMD Announces the Ryzen PRO 7040 and PRO 7000 Series – Zen 4 is Open for Business!

When AMD launched their latest Ryzen 7000 series processors for the masses, it was regarded as one of the best things to happen in the personal computing industry. They were AMD’s most powerful processing chips ever and one of the most advanced in the market. It was built with 5nm process technology which allows it to achieve efficiency like no other.

The requirements of a computing solution for corporate use are a little different from the consumers market though. While the regular user prioritizes things like gaming performance, or streaming capabilities, or even rendering speeds, the corporate user cares more about protection and security over everything else, especially in world where cyber-attacks happen more often than we know. That is where the AMD Ryzen PRO edition of processors come in, and they have finally introduced Zen 4 for workspaces in the lates AMD Ryzen PRO 7000 and PRO 7040 series of CPUs.

You know all about the AMD Ryzen 7000 series by now. You can pick from a huge range of chips from AMD Ryzen 7000 series, from the Ryzen 5 all the way to the Ryzen 9 series chips, depending on your budget and power requirements. You get sort of the same thing in the Ryzen PRO series chips, except since they just launched the new chips, you only get to pick from three selections that range from the Ryzen 5 PRO series to the Ryzen 9 PRO series.

Model  Cores / Threads  Boost Frequency9   Base Frequency Total Cache (MB)  TDP (Watts)  GPU Model
AMD Ryzen™ 9 PRO 794512/24Up to 5.4 GHz3.7 GHz76MB65WRadeon Graphics
AMD Ryzen™ 7 PRO 77458/16Up to 5.3 GHz3.8 GHz40MB65WRadeon Graphics
AMD Ryzen™ 5 PRO 76456/12Up to 5.1 GHz3.8 GHz38MB65WRadeon Graphics

The new AMD Ryzen 9 PRO 7945 CPU is the equivalent of the high-performing AMD Ryzen 9 7900, not the AMD Ryzen 9 7900X. Both will also offer up to 65W power consumption and Radeon Graphics to boot which also means you technically can run your PC without a dedicated GPU if you do not need one, especially if all you need is to crunch a huge amount of data and numbers off a Microsoft Excel spreadsheet. The AMD Ryzen 7 PRO 7745 and AMD Ryzen 5 PRO 7645 are equivalents of the AMD Ryzen 7700 and AMD Ryzen 5 7600 respectively. Of course, all of them come with AMD’s Zen 4 architecture as well for the best computing performance out of your processing chips currently.

Model  Cores / Threads  Boost Frequency[i]Base Frequency Total Cache (MB)  TDP (Watts)  GPU ModelRyzenTM AI Engine
AMD Ryzen™ 9 PRO 7940HS8/16Up to 5.2 GHz4.0 GHz24MB35-54WAMD Radeon™ 780MIncluded
AMD Ryzen™ 7 PRO 7840HS8/16Up to 5.1 GHz3.8 GHz24MB35-54WAMD Radeon™ 780MIncluded
AMD Ryzen™ 5 PRO 7640HS6/12Up to 5.0 GHz4.3 GHz22MB35-54WAMD Radeon™ 760MIncluded
AMD Ryzen™ 7 PRO 7840U8/16Up to 5.1 GHz3.3 GHz24MB15-28WAMD Radeon™ 780MIncluded
AMD Ryzen™ 5 PRO 7640U6/12Up to 4.9 GHz3.5 GHz22MB15-28WAMD Radeon™ 760MIncluded
AMD Ryzen™ 5 PRO 7540U6/12Up to 4.9 GHz3.2 GHz22MB15-28WAMD Radeon™ 740M 

You get a little bit more flexibility when it comes to laptops though. Of course, we think that more budget conscious operations would require a higher degree of control over the budget for their operational devices. For that, you still get to choose within the AMD Ryzen 5 PRO range all the way to the AMD Ryzen 9 PRO range in the series. The top-of-the-line AMD Ryzen 9 PRO 7940HS offers the same performance as the AMD Ryzen 9 7940HS alongside AMD Radeon 780M integrated graphics.

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Source: AMD

The differences between these chips are more than just the numbers they offer and their outlook. They offer something called the PRO security layer. If you do not know yet, it is layer of protection that is baked into all Ryzen PRO processors for not just reliable performance, but also for cyber protection. It is not really a virus protection program either; it works with Microsoft’s Secured-Core PC protection algorithm to protect its equipped device from operating system level cyberattacks. Of course, combined with Windows Hello, the Ryzen PRO series processors can form what is known to be the most secure computing platform on an end device your business can get. It is not just software protection either with AMD’s clever Shadow Stack that also helps physically prevent control-flow attacks on a hardware level. There is even a AMD Secure Processor dedicated security chip on board that encrypts your data automatically. On a device management standpoint, AMD’s latest Ryzen PRO 7000 series desktop and PRO 7040 series laptop processors offer support for Microsoft Endpoint Manager services so that your IT department can easily manage your corporate devices remotely.

There is a downside here if you wish to get the AMD Ryzen PRO 7000 series desktop CPUs for your business. You will not be able to buy the chips off the shelves from vendors and retailers. Off-the-shelves, you can only get the AMD Ryzen PRO 7000 series desktop chips in pre-built systems from AMD’s manufacturing partners like HP or Lenovo currently. The AMD Ryzen PRO 7040 series for mobile computing will see life in HP and Lenovo’s upcoming commercial products. If you do wish to get your hands on a desktop series processor for your business, we suggest that you contact your local AMD support for more information.

 

Acer Launches New TravelMate Laptops and Veriton Desktops – More Plastics, yet More Sustainable, More Durable 

Building laptops made for businesses is a rather straightforward process. The recipe is simple – build it like a tank for durability, ensure that it’ll last an entire business day on a single charge, ensure that the hardware is protected against any possible cyber-attacks and mishaps, make it powerful enough for all kinds of workload, and make it easy to work with for the IT department. All these things are plenty easy to achieve with modern technology.  

That is not to say that laptops and desktops that are made for business use cases are boring. Take the TravelMate and Veriton line-up that Acer just launched in Malaysia today, for example. Instead of using the usual all-metal material that is rather popular these days and is proven to offer durability like no other, they chose to make them differently.  

Acer TravelMate Series 

  • Acer TravelMate P2 1
  • Acer TravelMate P6 5
  • Acer TravelMate P6 4
  • Acer TravelMate P6 3
  • Acer TravelMate P6 2
  • Acer TravelMate P6 1
  • Acer TravelMate P4 6
  • Acer TravelMate P4 5
  • Acer TravelMate P4 4
  • Acer TravelMate P4 3
  • Acer TravelMate P4 2
  • Acer TravelMate P4 1
  • Acer TravelMate P2 8
  • Acer TravelMate P2 7
  • Acer TravelMate P2 6
  • Acer TravelMate P2 5
  • Acer TravelMate P2 4
  • Acer TravelMate P2 3
  • Acer TravelMate P2 2

The Acer TravelMate series for 2023 is made up of the TravelMate P2, P4, and P6. Of course, with the TravelMate series laptops, you get a selection of display options between 14-inch and 16-inch (TravelMate P2, P4), or a 14-inch 2.8K OLED (P6). You also get to choose a convertible (TravelMate P4 Spin), for extra flexibility. All of them come with a 16:10 aspect ratio displays for added productivity and visibility on your display. If you really need, you can even spec your TravelMate business laptop with a discrete GPU in the form of NVIDIA’s GeForce RTX 2050.  

They are all powered by Intel’s latest 13th Generation Intel Core with vPro technology for that extra layer of protection for your data. You get up to 1TB of storage and 16GB of DDR5 RAM. Of course, these can be easily upgraded by your IT department when required. All of them also comes with Windows 11 Pro as standard. Obviously, they need to offer stable, reliable connection everywhere you choose to work from and thanks to WiFi 6, networking will not be an issue. The Travelmate P4 and P6 also comes with Windows Hello biometric security measures to both protect your work and data from prying eyes. 

Everything mentioned above is rather expected though, especially for laptops made for businesses. What is less expected is the build material you get with the Acer TravelMate series. While the TravelMate series’ various chassis are made mostly from metal materials, Acer has also managed to make entire laptops with up to 30% of PCR plastic materials into the build. The trackpad found on the laptops are made of 100% OceanGlass material, or ocean bound plastic (OBP) materials.  

To keep the devices running as long as possible in between service intervals, Acer has innovated on the cooling system a little bit. The TravelMate series offers something called the Acer Dust Defender. It is a clever fan system that ensures that the laptop can deliver as much performance as possible, as long as possible without any thermal throttling issues. The clever system automatically spins the fans in a counter-clockwise manner to disperse any accumulated dust to an outlet port every 6 hours to keep the fan build-up to a minimum even in extended use cases.  

Acer Veriton Series 

  • Acer Veriton S X 1
  • Acer Veriton Z 9
  • Acer Veriton Z 8
  • Acer Veriton Z 7
  • Acer Veriton Z 6
  • Acer Veriton Z 5
  • Acer Veriton Z 4
  • Acer Veriton Z 3
  • Acer Veriton Z 2
  • Acer Veriton Z 1

When you need something more beefy, more permanent, and even more compact for your workspace, you need the Veriton series desktops and All-in-One (AIO) PCs. The Veriton S and Veriton X series are compact performers in their class for all kinds of work and industrial environments. The Veriton Z sereis and Vero Mini are also perfect for any sort of office space requiring a more integrated solution. For more the professionals that needs more processing power, the Veriton K8 series.  

For the compact performers, you get to spec your Veriton PC with up to a 13th Generation Intel Core i5-3400 CPU with the vPro platform for added security. You also get up to 512GB in SSD storage and up to 8GB in DDR4 RAM for your compact Veriton desktops and AIO. Of course, all of them comes with Windows 11 Pro as standard.  

For the Veriton K8 series, you get to work with up to an Intel Xeon E-2226G processor and pair that to up to an NVIDIA Quadro P620 2GB GPU to boot. You also get up to 256GB of SSD storage with slots for expansion and up to 8GB of DDR4 RAM also with expansion slots. All of the Veriton devices comes with a 3-year on-site warranty.  

Price and Availability 

The Acer TravelMate P2 series of laptops starts at MYR 3,249, while the TravelMate P4 and P6 series starts at MYR 4,559 and MYR 6,799 respectively. The Veriton S series starts out at MYR 3,309, while the Veriton X series will set you back at least MYR 2,749. The Vero Mini and Vertion Z series AIO starts at MYR 3,499 and MYR 4,699 respectively. For the beefy Veriton K8 series, you want to set aside at least MYR 4,599. All of the Acer products that has been launched are now available from Acer’s authorised dealers across the nation, the Acer eStore, and Acer’s official stores on Shopee and Lazada. 

Copilot-ing the Future of Work with Generative AI

“Artificial Intelligence (AI) is revolutionising the way we work.” This phrase is undoubtedly something that we’ve become so familiar with over the past few years. However, we’ve yet to see the impact of AI outside manufacturing and data science – that is – until now. With generative AI taking centre stage thanks to services like OpenAI’s ChatGP, that phrase couldn’t be more relevant. AI is taking the leap from automation to contextual intelligence which will benefit more people across more industries.

bionic hand and human hand finger pointing
Photo by cottonbro studio on Pexels.com

In the time since the pandemic, we’ve seen a revolution in the digitization of work. A large portion of workers – like ourselves – are still finding themselves working remotely to be more productive and reduce time wasted in commutes. In fact, Microsoft’s 2021 and 2022 Work Trend Index drew sharp focus on the subject. This year, the conversation is turning towards Generative AI and its role in leapfrogging work to the next level.

A Digital Leap with A Heavy Digital Debt

Speaking of the digitization of work, the recent digital leap – while a long time coming – has resulted in workers accumulating digital debt. What exactly is this? It’s that backlog of emails, that information dump, the work chats and even those meetings and their minutes that continue to pile up even as we work through them. While the digital leap we just experienced has been amazing for work and interpersonal communication, we’re finding it harder to cope with the sheer volume of information and communication we generate.

people on a video call
Photo by Anna Shvets on Pexels.com

In fact, Microsoft’s Work Trend Index found that 2 full work days are spent simply dealing with emails and inefficient meetings. This is exacerbated by the fact that we’re in 3 times more meetings at work since the pandemic. Leadership in organisations have also taken notice. They note that workers are spending too much time with their noses to the grindstone and not enough time innovating. This has created an increase in productivity but a lag in results. 77% of Malaysian respondents in Microsoft’s survey noted that they don’t have enough time and energy to get work done. This isn’t surprising given that we’re dealing with a continually growing digital debt.


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“As work evolves with AI, leaders and employees alike are looking at how technology can help them be more productive in their workplace. With AI, there is now an opportunity for us to reimagine the way we work and collaborate in the workplace of the future.”

K Raman, Managing Director of Microsoft Malaysia


AI and, in particular, generative AI like ChatGPT and Microsoft’s Copilot are part of the solution in dealing with this digital debt. They will help workers and leaders discern signals from the immense volume of noise. Relevant information can be distilled from data both internally and on the open web in seconds saving hours of work. What’s more, AI like Copilot will be able to help create effective meetings and eventually create a leap in innovation thanks to the offloading of menial tasks to these AI. In tandem with this, leaders and employees may shift to a more asynchronous form of communication allowing for more effective communications and meetings overall.

AI Isn’t Here to Replace, It’s Here to Augment

With the increased adoption of AI in work, many of us are feeling the pinch of possibly being replaced by a soul-less tool. 62% of the respondents to Microsoft’s Work Trend Index in Malaysia share this concern. While this may be true in essence, what we will expect to see in the coming years is the integration of AI into our work to lessen repetitive work. Perhaps, this will mean that some of our job roles will change.

image 5

We’re already seeing a large portion of workers and leaders willing to offload and delegate work to AI to lessen workloads. A whopping 84% of respondents indicated such. These tasks can be administrative, analytical or even creative. Yes, while it is concerning that even creative tasks can be offloaded to AI, there’s an evolution of work that will be spurred by this which will, hopefully, spur an increase in innovative work and boost productivity. This is where most Malaysian managers find the most value in AI.

Introducing Microsoft 365 Copilot | Your Copilot for Work

However, what will develop is an AI-employee alliance in which work is completed through a complementary pair of AI insight and employee ingenuity. This will necessitate employees and workers to have an aptitude for using AI. While it’s still early days when it comes to discerning skills that are AI-specific in the workforce, Microsoft has identified some key competencies that will be crucial for workers. 90% of leaders already anticipate this need.

A Need for AI Skills to Empower a Better Copilot

That said, employees will need to develop core competencies that will empower them to leverage AI as an integral tool for productivity. While digital skills still remain a pain point for employers, already 76% of Malaysians feel they are ill-equipped when it comes to AI skills.

image 4

The need to use and familiarise yourself with AI tools like ChatGPT cannot be overemphasized at this point. It’s no longer a question of “if” but one of “when” generative AI will make its way into your workflow. Getting to know how to prompt Generative AI tools to get the right outcome will be one of the key competencies of the AI revolution. However, it will also be crucial to understand that these AI tools are simply that – tools to get the work done. They are copilots, not autopilots when it comes to getting work done.


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Source: Facebook

“There is a need for a skilled workforce to reap the benefits of AI-powered technology and solutions. Human-AI collaboration is going to be critical as we shift from AI on autopilot to AI as our copilot. The most pressing opportunity and responsibility for every leader is to understand how to leverage AI to remove the drudgery of work, unleash creativity, and build AI aptitude,”

K Raman, Managing Director of Microsoft Malaysia


Industry leaders like Microsoft are already incorporating AI such as GPT and DALL-E into their offerings. With the recent announcement of Windows getting Bing’s GPT-enabled assistant, it comes as no surprise that Microsoft is also integrating its aptly named ‘Copilot’ into more products. In fact, their integrations are already being tested by some 600 enterprise customers including the likes of Chevron and Goodyear. Products like Microsoft 365 and Microsoft Viva will be benefiting most from this integration.

Next generation AI in Power Platform is changing how you develop low-code solutions

Copilot is already incorporated in products like Outlook, OneNote, Viva Learning, Whiteboard and PowerPoint. In Whiteboard, Copilot will enable more creative and effective meetings and brainstorms on Microsoft Teams. You will be able to prompt Copilot to generate and organise ideas, create designs and even summarize Whiteboard content. In OneNote, Copilot will be able to use prompts to draft plans, generate ideas, create lists and even organize information for easier reference. In apps like Outlook and Viva Learning, natural language will be used to customise learning journeys and empower better writing through tips and suggestions as well as designing learning paths for desired outcomes. PowerPoint will be getting a DALL-E infusion which will allow images to be customised to complete presentations.

As is already evident, the AI revolution is picking up steam. AI is quickly going to spur an evolution of work which will put its role in automation to shame. It will find a space nestled in the day-to-day workings of many industries. Workers like us will need to adopt, adapt and integrate generative AI in a way and at a scale that has not been seen before to accomplish more with less hassle.

[Google I/O 2023] Google Bard – What is That?

After Google I/O 2023 last week, you might have noticed that your Android smartphone pushing a notification to you. It is a prompt for you to try Google’s updated Bard. Most of you on Google’s email platform (Gmail) might also get an email asking you to try Bard today. If you are familiar with AI (artificial intelligence) news, you might already be familiar with Google’s Bard alongside OpenAI’s ChatGPT. To those, it might sound like a foreign object.

In simple terms, Google Bard is really the Google version of ChatGPT. While ChatGPT is developed by OpenAI, Bard is completely Google. You want to keep in mind that both ChatGPT and Bard are two separate platforms altogether though before jumping to conclusions and say that they are the same things. They are both categorised as generative AI, but they are both different from one another.

Unlike ChatGPT which has existed for some time, and is in its fourth iteration, Google Bard is fresh out of the oven; two months out of the oven, to be fair. Like ChatGPT, Google Bard was launched as an experiment. Like ChatGPT as well, the technology for Google Bard is not exactly new.

What is Google Bard?

Screenshot 2023 05 15 162043
Source: Google

As mentioned, Google Bard is a generative and creative AI by Google. Instead of overcomplicating the explanation, Google’s FAQ says that Google Bard is technically based on their LaMDA (Language Model for Dialogue Applications) AI model, Google’s very own linguistics program written for conversational purposes. When we say conversational, we do not mean that it will be like a regular conversation with a human being, but LaMDA aims to make it close.

To be fair, Google’s conversational AI is not something you have not seen before, you see it with Google Assistant whenever you call out “Hey, Google,” or “Okay, Google”. You can even use Google’s clever Assistant to get you a booking for a restaurant by having Google Assistant make the call and get the booking done, instead of you calling the restaurant yourself. In their demo a few years ago, Google’s Voice Assistant sounded so natural that the other person on the other end of the line could not even tell that they are speaking to an artificial person. This proves that LaMDA works, and has a place in the world. But our many use case of the Google Assistant even with Google Nest systems is prove enough that conversational AI has many uses in the current world.

Bard is not just a conversationalist though. It is more than that, a generative AI of sorts. It still has its roots in LaMDA, but it is a lot more than that now. It is made as a collaborative tool, for you to basically generate ideas, tabulate and make sense of data, help you plan things, help you design tools and steps, collate your calendars, and even use it as a learning tool.

According to Google, Bard is made to create original contents at the request and behest of individual users. Meaning that the algorithm could be different are results can be different from one person to another. Because it is Google, any request or question you post to Bard might prompt Bard to look into hundred or thousands of sources and draw conclusions, or present result in a way the does not infringe copyright or plagiarism laws. In the case that it does take up contents from another source, Bard will acknowledge and cite its sources. Google Bard is not built to write your college essay though, it is built to be a collaborator to manage your work and your life, to make it more seamless somehow over just Googling things. They do actually have a ‘Google It’ button for you to make full use of Google’s search engine though.

It is not a 100% solution for your own research and use case though. Google has mentioned and stressed that Google Bard is an experiment. It is an opportunity for their AI engines to learn even more at an accelerated pace with public input and use. Google Bard is meant to be iterated, which also means that the current form of Google Bard will not be final. They also mention that Google Bard, at its current form will not be 100% accurate at all times; hence, the ‘Google It’ button on Bard. While it is open source, Google also says that Bard is not meant to be used commercially or for advertising purposes at this time.

Why Bard?

Screenshot 2023 05 15 162312
Source: Google

The entire existence of Bard could be a sharp response to OpenAI’s ChatGPT. The success of the open-source AI platform has sort of forced Google to quickly introduce their own AI tool for use to the public. If they are to be believed, Google could offer the most powerful AI tool for the masses.

In the recent Google I/O 2023, Google has officially embraced Bard and announced that they have moved Bard to PaLM 2, an improved language model that offers more capabilities of Google Bard compared to just conversational based on LaMDA model. PaLM 2 now offers Bard the ability to code and program. It also allows Bard to solve even more complex mathematical problems and process through more complex reasoning models that offers Bard the ability to make better decisions over time.

As of Google I/O 2023, Google has opened the Bard experiment to more than 180 countries as of writing and is available in Japanese and Korean. As things go, Google is planning to open the experiment to more regions and make Bard available in about 40 languages. On top of more languages and regions, where the older Google Bard was mostly just conversational via text, the new improvement at Google I/O 2023 adds some visual flavours to your conversations with Bard. They have integrated Goole Lens into Bard and allow you to now scan photos of your things at home and let Bard come up with whatever captions you might want. You can even add photo references to your Google Bard generated itinerary when you travel.

But it is not just the surface updates for Google Bard. For Google I/O 2023, they have announced that Bard is not just a tool that is isolated from any other systems. Google is making the Bard available with an “export” button for collaboration purposes in the form of exporting and running codes on Python. You could directly copy email responses into your Gmail or Google Docs, if you want. If you want more out of Bard, you can even expect Adobe Firefly integration in the coming future for even more powerful generative tools like complete poster designs based on both Google’s and Adobe’s combined algorithms. They have also announced that they are working with more partners like Kayak, OpenTable, ZipRecruiter, Instacart, Wolfram and Khan Academy to get their Google Bard project integrated into their services and products.

In this case, where OpenAI is allowing you to plug its API anywhere and get it working with minor tweaks, Google is not looking to just do that. Google is offering deep integration with their partners to create even more, to become an even more powerful tool in your toolkit for the future. They look to open up even more opportunities and applications for the average user with deeper and more curated collaborations with partnering brands. While that may not necessarily be the best thing to do for some, it is a way forward for more integrated services and solutions to serve individuals and businesses better. It even allows partnering companies to understand their users and customers better in some cases.

Apple and Google Agrees on Something Again – AirTags Needs Better Standards for Improved Privacy.

Apple and Google hardly agree on many things when it comes to their consumer offerings. When we say that they hardly agree, of course we do not mean that they are always on each other’s throats on every single issue. They offer two wildly different products that arrive at the same solution most of the time. Take Android and iOS for example, both highly successful smartphone platforms that offer an app ecosystem, smart integrations, and even machine learning based digital assistants. Both platforms look vastly different and function even more so in the hands of consumers though. There is a common denominator for both Google’s and Apple’s offerings though – privacy and security.

In this case though, while Apple and Google share the same concern over privacy and security, their approach can also be quite different. Android’s privacy and security layer has a slightly different depth compared to Apple’s. The Apple Play Store and Google Play Store ensure that app developers comply to certain practices and regulations to stay relevant, but both Apple and Google offer slightly different guidelines for their app marketplaces. Still, if developers want to have their app listed on both stores, their apps naturally must comply to both Apple’s and Google’s guidelines. Not so for location tracking devices so far though.

Apple introduced a clever Bluetooth based location-tracking tool we now know as AirTags. While the AirTags were intended as a sort of keychain or tool to keep track of your things at home or as a reminder for you not to leave things in your favourite café, the reality is a little different. A few weeks after AirTags were introduced, there were reports of the tiny pucks used for stalking purposes. To be fair, while AirTags was the center of attention in many of these cases, Apple’s solution was not the one being used in privacy invasion cases. Solutions from manufacturers like Samsung got involved shortly after they were introduced. To be fair though, thanks to the sophistication of the AirTags, offenders preferred Apple’s solution.

Over the years, Apple has introduced new measures as a stop gap solution to ensure that users are not being unwantedly tracked by other individuals. One of the solutions was a sort of notification when an AirTag device that your iPhone does not recognize comes in proximity via Find My app on the iOS. But this is only a solution for AirTags, what about others in the field? This is where Google also comes in.

Google does not make their own Bluetooth based location-tracking tool, but their partnering manufacturers do. Players like Samsung, Tile, and a few others make tracking devices that can easily pair to both Android and iOS devices. That also means there needs to be a standardized specification to ensure that all the trackers are as safe as one another to use. Yes, it is a beneficial thing for us the users.

Google and Apple’s partnership in the issue of standardizing Bluetooth based locating-tracking tools is a big step forward for this segment in the industry. In one way, it allows other players in the industry to catch up to what Apple has done with their AirTags. It ensures that industry players comply to a certain standard in making these little tracking devices, meaning there will be standardized parts produced by a single or multiple manufacturers creating economies of scale allowing the technology to be a lot more accessible. Standardized parts not only ensure that the industry can be policed at higher standards, but it also offers plenty more compatibility for users. It could allow Android users to use an AirTag to track their keys, for example and vice versa.

For now, standardized specifications for these trackers are not yet a reality. Google and Apple have submitted their draft proposal to the authorities for now, which means you can only expect to see some sort of results in the coming few months. Samsung, Tile, Chipolo, eufy Security, and Pebblebee have expressed their support in the program, which is a good sign for the proposal. Google and Apple expects to have some sort of production guideline and implementation by the end of 2023 with support for both iOS and Android in the same timeline.

Google Meet Now Supports Full HD 1080p Video Calls

Google has just updated the Google Meet app and it is now better than ever. You can now make video calls in Full HD instead of just 720p HD resolution. Those Full HD, 1440p, and 4K webcam for your video conferences are now starting to make sense. There are some caveats though.

The Full HD capability update for Google Meet applies to not just the app on your smartphone, or on your PC. It also works when you access Google Meet via the web. By default, it is set to ‘off’, so you do need to turn it on to activate the feature for your calls. You also need a Full HD or higher resolution cameras connected to your PC or device for it to work. You can also only use it in a one-on-one call unfortunately, means your group calls will still be in 720p at the maximum.

With Full HD 1080p resolution though, bandwidth requirements will be higher than ever before for Google Meet calls. In the case where bandwidth is an issue, Google Meet will default to 720p resolution at the maximum. Of course, if you feel like your feed is choppy, you can turn off the Full HD 1080p option yourself. Google Meet will also inform you about the feature before it puts you into a supported call.

Google Meets FHD
Source: Google

Here is the thing though, the function is not available to everyone using Google Meet. If you are using Google Meet for free to get personal video calls in, you are out of luck for now. The feature will only be available to users of Google Workspace Business Standard, Business Plus, Enterprise Starter, Enterprise Standard, Enterprise Plus, Teaching and Learning Upgrade, Education Plus, Enterprise Essentials, and Frontline. It is also available to Google One Subscribers with 2TB or more storage space with supported devices. We are hoping that Google will make the Full HD 1080p feature available to more users in the future. For now, if you are not a user of any of Google’s listed services you are out of luck. For more information on the latest Google Meet update, you can visit their website.

AMD Launches Most Powerful Radeon PRO W7000 Series GPUs for the Professionals

NVIDIA has been leading the trail when it comes to GPU technology. To be fair, they are still the leaders in consumer level GPU with the very powerful NVIDIA GeForce RTX 4090 GPU leading the charge. In the professional workspace though, the story is a little different.

In the professional space, GPU requirements are a little different. The GPUs are not rendering polygons for a gaming environment. They need a lot more from the GPU than just loading maps and characters. In the professional environment, they need the GPUs for 3D world creations in game development, fluid dynamics in auto and aerospace industries, and even more. Users in this space need specific things from their GPU, and they will pick the best GPU for their specific needs.

In many cases, plenty of professionals rely on the AMD Radeon PRO GPUs. Previously they had the AMD Radeon PRO W6000 series professional GPUs. With those, the movie Terminator: Dark Fate was made. There is a new one though, a much more powerful one compared to the GPUs that made Terminator: Dark Fate. They call it the AMD Radeon PRO W7000 series.

Within the series, they introduced two GPUs, the Radeon PRO W7900 and Radeon PRO W7800. In their own rights, these are AMD’s most powerful GPUs to date. For the professionals, these could be the most powerful GPUs they have got their hands on so far.

AMD Radeon PRO W7800

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Source: AMD

For starters, the AMD Radeon PRO W7900 brings with it the technology packed in the AMD Radeon 7000 series GPUs – RDNA 3 architecture. RDNA 3 architecture was proven to be plenty more powerful and efficient than the previous RDNA 2 technology. Of course, it is also a beefier GPU than before for even more performance in professional workloads. The Radeon PRO W7800 packs 70 compute units, 10 more than the Radeon PRO W6800 it replaces. The compute units are based on TSMC’s 5nm technology too, making the GPU more efficient than before at 260W TBP.

The GDDR6 RAM remains the same as the previous GPU at 32GB. At 64MB of cache though, the AMD Radeon PRO W7800 packs less cache than before. Still, at least the RAM is faster at 576 GB/s transfer speeds over the 512GB/s of the W6800 GPU for even better real-world performances.

The GPU is fitted with the latest DisplayPort 2.1 technology to take advantage of the most advanced displays you can find in the industry. The Radeon PRO W7800 also finally comes with AV1 encoding and decoding capabilities for an even better video and audio editing workflows. But it is not just the DisplayPort 2.1 and AV1 that makes the Radeon PRO W7000 series GPU process work faster than before. It also packs a new AI engine that is supposed to be twice as powerful as before. It also packs AMD’s second-generation raytracing engine that is more powerful than before. While raytracing is still NVIDIA’s forte, you can be sure that AMD is not just sitting still behind.

The new Radeon PRO W7000 series is also designed to work with AMD’s latest and greatest Threadripper processors. With Infinity Cache technology, the GPU and CPU can share cache to ensure that there is less in the way of bottlenecks. At the same time, with then new AMD Software: PRO Edition, AMD ensures that the Radeon PRO GPUs are more reliable than ever.

AMD Radeon PRO W7900

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Source: AMD

If the AMD Radeon PRO W7800 does not cut it, there is an even more powerful workstation GPU now. The AMD Radeon PRO W7900, as they call it, packs even more punch than the already powerful Radeon PRO W7800. It has 26 more RDNA 3 compute cores at 96 compared to the W7800’s 70. It is even more powerful with capabilities to perform 61 TFOPS precision calculations compared to 45 TFLOPS. It has 48GB of GDDR6 RAM with even more bandwidth at 864GB/s. Of course, with all this increase in power, the power consumption tends to be higher too at 295W TBP.

They say that the AMD Radeon PRO W7900 workstation GPU is so powerful that you can publish or render your work in the background while accessing other work at the same time without ever slowing down either. With more power as well, the AMD Radeon PRO W7900 works much faster than the W7800 in all sorts of workflows, in theory at least. If you wish to also, both the AMD Radeon PRO W7800 and Radeon PRO W7900 are AMD Remote Workstation capable, meaning you can work off any laptops anywhere in the world using the power of the Radeon PRO GPUs remotely.

Price and Availability

Where the AMD Radeon GPUs might be a clever choice for professionals is the price. The AMD Radeon PRO W7900 and Radeon PRO W7800 are available for US$ 3,999 (MYR *) and US$ 2,499 (MYR *) respectively. It will be available to users in the coming months of 2023. For more information on the AMD Radeon PRO W7900 and Radeon PRO 7800, you can visit their website.

Collaborate, Meet & Work from Anywhere with AI-imbued Webex from Cisco

“Things will never be the same again.” is one of the most common sayings we’ve been hearing since we started trying to live our normal again. To be honest, that statement can’t be more true. The ways in which we work, communicate and interact have changed drastically since the pandemic. One of the things that have changed drastically is how we work. Many of us are now working completely remotely while others are working in hybrid environments. Businesses have been forced to adapt to new “normals” that are here to stay. It’s become even more imperative for companies to have the correct tools at their disposal; one of which is Cisco’s Webex Suite.

Cinematic Meetings

Webex itself is Cisco’s answer to Google Meets, Microsoft Teams and Zoom. It’s a video conferencing platform that enables collaboration. It’s steadily been getting more bells and whistles as Cisco continues its development. The latest feature that’s coming to Webex is a purpose-built AI that is poised to change how we work and collaborate even further. Webex’s new AI is bringing more optimisations to over 10 million users. A bulk of which allow better collaboration through bandwidth savings, video clarity and automation.

Better Clarity, Privacy and a New Cinematic Experience with Webex AI

One of the more significant updates is the implementation of Webex’s Super Resolution which allows users to have crystal clear video even with lower internet bandwidths. It doesn’t just stop there though, Webex Super Resolution is able to upscale and enhance images from lower-resolution cameras to deliver high-definition video. It can even intelligently “relight” your image for the best clarity. Under harsh lighting environments, the AI will underexpose the image to compensate for the lighting and provide clearer video; while under dim lighting, the AI compensates with higher exposure and brightness. Even if you’re stepping away, Webex AI will automatically blur your video, mute your mic and put up a “be right back” message. These settings are magically removed when you’re back in front of the camera.

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It’s not all just about the Webex app either. Cisco is also imbuing Cisco Room OS to enhance AI and video features on Cisco Collaboration devices. These devices will be able to provide cinematic meeting experiences. What exactly is a “cinematic meeting experience”? Well, imagine a meeting where the camera intelligently zooms in to and follows the person speaking. Cisco is enabling this with voice and facial recognition technology. They’re even taking it a step further by ensuring the presenter is always in the frame and at the best angle.

IT admins can even take video conferencing and enforce company privacy even further by creating virtual boundaries for collaboration spaces in the office. Employees jumping on a Webex call in designated meeting zones will be viewed in a more condensed frame. This framing removes any blank space, keeping it out of view. What’s more, only individuals involved in the meeting will be included in the meeting. This is particularly important in open-space offices or if you’re working in a busy space.

Revolutionising Customer Support Experiences with Webex Connect

Webex is also one of the most used platforms when it comes to customer service. It comes as no surprise that Cisco has also zoomed in to the call centre to improve and revolutionise the experience there. Through its platform – Webex Connect – Cisco is bringing even more features to help businesses address customer needs and meet their expectations.

Cisco is starting at the very beginning when it comes to revolutionising these experiences. Webex Connect allows businesses to orchestrate and automate end-to-end customer journeys with their low code flow builder. Using this capability, businesses can automate basic functions like validation. Put simply, if a customer calls in for an email or phone validation, Webex Connect can, with the correct coding, provide the validation code without the need to pass the inquiry to an agent.

Speaking of agents, Webex Connect is also getting the AI treatment but it takes things to a new level. The platform will be able to provide coaching in real time for agents. With Agent Answers, human agents will be able to get insights and knowledge base articles surfaced as they interact with the customer. Agent Answers will also be constantly improved with customer interaction data that is constantly fed to it. This includes self-service and automated interactions.

In addition, agents can also be provided with AI-powered chat summaries. These summaries eliminate the need for agents to go through lengthy chat histories to serve customers better. These summaries will include previously recommended solutions and a history of the issues reported. These insights will be provided in an easily digested and understood fashion to allow agents to react more efficiently.

Actionable Insights for Business Development

Webex Connect isn’t just about the agent either. Business analysts will be able to get valuable insights from the platform too. Using Topic Analysis, Webex Contact Center will surface reasons why customers are calling in. It will aggregate call transcript data and model trends in an easy-to-understand form. Using this data, businesses will be able to react and adapt to address customer needs better.

This feature isn’t just a one-off thing either. Thanks to the nature of AI, Topic Analysis will continually improve and get smarter with time. It will be able to learn and improve while businesses adapt more proactively.

Continually Improving Throughout 2023

Cisco’s Webex platform will be continually improving with more AI integrations and features throughout 2023. The features mentioned in this article will be making their way to Webex in the near future.

Malaysia’s First SSD, NEUBE, Enters the High-Performance SSD Market with Server On & PHISON Backing

Malaysia has always had a complicated history with science and technology. While the country itself has never been seen at the forefront of the industries, its citizens are deeply entrenched in milestone achievements in the industries. One such milestone is the creation and mass production of USB flash drives. Dato’ Pua Khein-Seng, a Malaysian and one of the pioneers of solid state drives (SSDs) used in USBs is looking to change that in the near future.

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[Source: Server On & PHISON] Robert Wu, ServerOn Co-founder; Chan Wone-Hoe, ServerOn Co-founder; Dato Pua Khein-Seng, CEO of Phison Electronics Corp; Albert Kang, Phison Head of Business Development officiating the launch of NEUBE.

Dato’ Pua Khein Seng is looking to bring back some of the success he’s had overseas, particularly in Taiwan, to Malaysia. How? He’s embarking on creating Malaysia’s first enterprise SSD and we’re not talking just the fabrication and assembly. He envisions an SSD that is designed, engineered and fabricated in Malaysia. To achieve this, Dato’ Pua is partnering with ServerOn Sdn Bhd, a Malaysian distributor of enterprise and data center-grade hardware.

The partnership will see ServerOn partner with PHISON Electronics Corporation, a Taiwan-based company specialising in storage technologies. As CEO of PHISON, Dato’ Pua is looking to train Malaysian talent to eventually design and create SSDs. The new startup which will be incorporated as part of this partnership will recruit and create job opportunities for Malaysians to be involved in the design and creation of cutting-edge storage technologies.

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[Source: Server On & PHISON] Neube SSDs will be available in Q2 2023.

As a first step, ServerOn and PHISON are introducing the first-ever truly Malaysian SSD with NEUBE. Designed and engineered in Malaysia, NEUBE SSDs cater to high-demand workloads and data centres. NEUBE SSDs will be available in popular form factors including 2.5-inch, U.2, M.2 and E1.S. ServerOn will be using these SSDs as an option in their offerings when they come to market later in Q2 2023. Other retailers can also be part of this developing story by getting in touch with Server On.

“NEUBE’s SSDs are built with high-quality materials and advanced error correction technology, which can help prevent data loss and system crashes. This can lead to improved system stability and reduce downtime for the client’s business,” said Dato’ Pua Khein-Seng, CEO of Phison.

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[Source: Server On & PHISON] Dato Pua Khein-Seng addressing the media at the MoU signing and launch of NEUBE

That said, Dato’ Pua sees this as only the first step in creating a truly Malaysian product. While Server On and PHISON will collaborate further, he sees government policies and market demand as the biggest hurdles for NEUBE to be successful globally. He stressed, “The only way forward for Malaysia to become a leader in the technology space is for the government to empower the local startups and industry with the right policies. They should also be the pioneers in implementing these policies and adopting Malaysian products such as the newly launched NEUBE SSDs.”