Category Archives: Business

AMD Launches Most Powerful Radeon PRO W7000 Series GPUs for the Professionals

NVIDIA has been leading the trail when it comes to GPU technology. To be fair, they are still the leaders in consumer level GPU with the very powerful NVIDIA GeForce RTX 4090 GPU leading the charge. In the professional workspace though, the story is a little different.

In the professional space, GPU requirements are a little different. The GPUs are not rendering polygons for a gaming environment. They need a lot more from the GPU than just loading maps and characters. In the professional environment, they need the GPUs for 3D world creations in game development, fluid dynamics in auto and aerospace industries, and even more. Users in this space need specific things from their GPU, and they will pick the best GPU for their specific needs.

In many cases, plenty of professionals rely on the AMD Radeon PRO GPUs. Previously they had the AMD Radeon PRO W6000 series professional GPUs. With those, the movie Terminator: Dark Fate was made. There is a new one though, a much more powerful one compared to the GPUs that made Terminator: Dark Fate. They call it the AMD Radeon PRO W7000 series.

Within the series, they introduced two GPUs, the Radeon PRO W7900 and Radeon PRO W7800. In their own rights, these are AMD’s most powerful GPUs to date. For the professionals, these could be the most powerful GPUs they have got their hands on so far.

AMD Radeon PRO W7800

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Source: AMD

For starters, the AMD Radeon PRO W7900 brings with it the technology packed in the AMD Radeon 7000 series GPUs – RDNA 3 architecture. RDNA 3 architecture was proven to be plenty more powerful and efficient than the previous RDNA 2 technology. Of course, it is also a beefier GPU than before for even more performance in professional workloads. The Radeon PRO W7800 packs 70 compute units, 10 more than the Radeon PRO W6800 it replaces. The compute units are based on TSMC’s 5nm technology too, making the GPU more efficient than before at 260W TBP.

The GDDR6 RAM remains the same as the previous GPU at 32GB. At 64MB of cache though, the AMD Radeon PRO W7800 packs less cache than before. Still, at least the RAM is faster at 576 GB/s transfer speeds over the 512GB/s of the W6800 GPU for even better real-world performances.

The GPU is fitted with the latest DisplayPort 2.1 technology to take advantage of the most advanced displays you can find in the industry. The Radeon PRO W7800 also finally comes with AV1 encoding and decoding capabilities for an even better video and audio editing workflows. But it is not just the DisplayPort 2.1 and AV1 that makes the Radeon PRO W7000 series GPU process work faster than before. It also packs a new AI engine that is supposed to be twice as powerful as before. It also packs AMD’s second-generation raytracing engine that is more powerful than before. While raytracing is still NVIDIA’s forte, you can be sure that AMD is not just sitting still behind.

The new Radeon PRO W7000 series is also designed to work with AMD’s latest and greatest Threadripper processors. With Infinity Cache technology, the GPU and CPU can share cache to ensure that there is less in the way of bottlenecks. At the same time, with then new AMD Software: PRO Edition, AMD ensures that the Radeon PRO GPUs are more reliable than ever.

AMD Radeon PRO W7900

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Source: AMD

If the AMD Radeon PRO W7800 does not cut it, there is an even more powerful workstation GPU now. The AMD Radeon PRO W7900, as they call it, packs even more punch than the already powerful Radeon PRO W7800. It has 26 more RDNA 3 compute cores at 96 compared to the W7800’s 70. It is even more powerful with capabilities to perform 61 TFOPS precision calculations compared to 45 TFLOPS. It has 48GB of GDDR6 RAM with even more bandwidth at 864GB/s. Of course, with all this increase in power, the power consumption tends to be higher too at 295W TBP.

They say that the AMD Radeon PRO W7900 workstation GPU is so powerful that you can publish or render your work in the background while accessing other work at the same time without ever slowing down either. With more power as well, the AMD Radeon PRO W7900 works much faster than the W7800 in all sorts of workflows, in theory at least. If you wish to also, both the AMD Radeon PRO W7800 and Radeon PRO W7900 are AMD Remote Workstation capable, meaning you can work off any laptops anywhere in the world using the power of the Radeon PRO GPUs remotely.

Price and Availability

Where the AMD Radeon GPUs might be a clever choice for professionals is the price. The AMD Radeon PRO W7900 and Radeon PRO W7800 are available for US$ 3,999 (MYR *) and US$ 2,499 (MYR *) respectively. It will be available to users in the coming months of 2023. For more information on the AMD Radeon PRO W7900 and Radeon PRO 7800, you can visit their website.

Collaborate, Meet & Work from Anywhere with AI-imbued Webex from Cisco

“Things will never be the same again.” is one of the most common sayings we’ve been hearing since we started trying to live our normal again. To be honest, that statement can’t be more true. The ways in which we work, communicate and interact have changed drastically since the pandemic. One of the things that have changed drastically is how we work. Many of us are now working completely remotely while others are working in hybrid environments. Businesses have been forced to adapt to new “normals” that are here to stay. It’s become even more imperative for companies to have the correct tools at their disposal; one of which is Cisco’s Webex Suite.

Cinematic Meetings

Webex itself is Cisco’s answer to Google Meets, Microsoft Teams and Zoom. It’s a video conferencing platform that enables collaboration. It’s steadily been getting more bells and whistles as Cisco continues its development. The latest feature that’s coming to Webex is a purpose-built AI that is poised to change how we work and collaborate even further. Webex’s new AI is bringing more optimisations to over 10 million users. A bulk of which allow better collaboration through bandwidth savings, video clarity and automation.

Better Clarity, Privacy and a New Cinematic Experience with Webex AI

One of the more significant updates is the implementation of Webex’s Super Resolution which allows users to have crystal clear video even with lower internet bandwidths. It doesn’t just stop there though, Webex Super Resolution is able to upscale and enhance images from lower-resolution cameras to deliver high-definition video. It can even intelligently “relight” your image for the best clarity. Under harsh lighting environments, the AI will underexpose the image to compensate for the lighting and provide clearer video; while under dim lighting, the AI compensates with higher exposure and brightness. Even if you’re stepping away, Webex AI will automatically blur your video, mute your mic and put up a “be right back” message. These settings are magically removed when you’re back in front of the camera.

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It’s not all just about the Webex app either. Cisco is also imbuing Cisco Room OS to enhance AI and video features on Cisco Collaboration devices. These devices will be able to provide cinematic meeting experiences. What exactly is a “cinematic meeting experience”? Well, imagine a meeting where the camera intelligently zooms in to and follows the person speaking. Cisco is enabling this with voice and facial recognition technology. They’re even taking it a step further by ensuring the presenter is always in the frame and at the best angle.

IT admins can even take video conferencing and enforce company privacy even further by creating virtual boundaries for collaboration spaces in the office. Employees jumping on a Webex call in designated meeting zones will be viewed in a more condensed frame. This framing removes any blank space, keeping it out of view. What’s more, only individuals involved in the meeting will be included in the meeting. This is particularly important in open-space offices or if you’re working in a busy space.

Revolutionising Customer Support Experiences with Webex Connect

Webex is also one of the most used platforms when it comes to customer service. It comes as no surprise that Cisco has also zoomed in to the call centre to improve and revolutionise the experience there. Through its platform – Webex Connect – Cisco is bringing even more features to help businesses address customer needs and meet their expectations.

Cisco is starting at the very beginning when it comes to revolutionising these experiences. Webex Connect allows businesses to orchestrate and automate end-to-end customer journeys with their low code flow builder. Using this capability, businesses can automate basic functions like validation. Put simply, if a customer calls in for an email or phone validation, Webex Connect can, with the correct coding, provide the validation code without the need to pass the inquiry to an agent.

Speaking of agents, Webex Connect is also getting the AI treatment but it takes things to a new level. The platform will be able to provide coaching in real time for agents. With Agent Answers, human agents will be able to get insights and knowledge base articles surfaced as they interact with the customer. Agent Answers will also be constantly improved with customer interaction data that is constantly fed to it. This includes self-service and automated interactions.

In addition, agents can also be provided with AI-powered chat summaries. These summaries eliminate the need for agents to go through lengthy chat histories to serve customers better. These summaries will include previously recommended solutions and a history of the issues reported. These insights will be provided in an easily digested and understood fashion to allow agents to react more efficiently.

Actionable Insights for Business Development

Webex Connect isn’t just about the agent either. Business analysts will be able to get valuable insights from the platform too. Using Topic Analysis, Webex Contact Center will surface reasons why customers are calling in. It will aggregate call transcript data and model trends in an easy-to-understand form. Using this data, businesses will be able to react and adapt to address customer needs better.

This feature isn’t just a one-off thing either. Thanks to the nature of AI, Topic Analysis will continually improve and get smarter with time. It will be able to learn and improve while businesses adapt more proactively.

Continually Improving Throughout 2023

Cisco’s Webex platform will be continually improving with more AI integrations and features throughout 2023. The features mentioned in this article will be making their way to Webex in the near future.

Malaysia’s First SSD, NEUBE, Enters the High-Performance SSD Market with Server On & PHISON Backing

Malaysia has always had a complicated history with science and technology. While the country itself has never been seen at the forefront of the industries, its citizens are deeply entrenched in milestone achievements in the industries. One such milestone is the creation and mass production of USB flash drives. Dato’ Pua Khein-Seng, a Malaysian and one of the pioneers of solid state drives (SSDs) used in USBs is looking to change that in the near future.

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[Source: Server On & PHISON] Robert Wu, ServerOn Co-founder; Chan Wone-Hoe, ServerOn Co-founder; Dato Pua Khein-Seng, CEO of Phison Electronics Corp; Albert Kang, Phison Head of Business Development officiating the launch of NEUBE.

Dato’ Pua Khein Seng is looking to bring back some of the success he’s had overseas, particularly in Taiwan, to Malaysia. How? He’s embarking on creating Malaysia’s first enterprise SSD and we’re not talking just the fabrication and assembly. He envisions an SSD that is designed, engineered and fabricated in Malaysia. To achieve this, Dato’ Pua is partnering with ServerOn Sdn Bhd, a Malaysian distributor of enterprise and data center-grade hardware.

The partnership will see ServerOn partner with PHISON Electronics Corporation, a Taiwan-based company specialising in storage technologies. As CEO of PHISON, Dato’ Pua is looking to train Malaysian talent to eventually design and create SSDs. The new startup which will be incorporated as part of this partnership will recruit and create job opportunities for Malaysians to be involved in the design and creation of cutting-edge storage technologies.

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[Source: Server On & PHISON] Neube SSDs will be available in Q2 2023.

As a first step, ServerOn and PHISON are introducing the first-ever truly Malaysian SSD with NEUBE. Designed and engineered in Malaysia, NEUBE SSDs cater to high-demand workloads and data centres. NEUBE SSDs will be available in popular form factors including 2.5-inch, U.2, M.2 and E1.S. ServerOn will be using these SSDs as an option in their offerings when they come to market later in Q2 2023. Other retailers can also be part of this developing story by getting in touch with Server On.

“NEUBE’s SSDs are built with high-quality materials and advanced error correction technology, which can help prevent data loss and system crashes. This can lead to improved system stability and reduce downtime for the client’s business,” said Dato’ Pua Khein-Seng, CEO of Phison.

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[Source: Server On & PHISON] Dato Pua Khein-Seng addressing the media at the MoU signing and launch of NEUBE

That said, Dato’ Pua sees this as only the first step in creating a truly Malaysian product. While Server On and PHISON will collaborate further, he sees government policies and market demand as the biggest hurdles for NEUBE to be successful globally. He stressed, “The only way forward for Malaysia to become a leader in the technology space is for the government to empower the local startups and industry with the right policies. They should also be the pioneers in implementing these policies and adopting Malaysian products such as the newly launched NEUBE SSDs.”

Sony MDR-MV1 Open Back Headphones Comes to Set the New Standard for Monitoring Headphones

Sony is a world-famous brand when it comes to audio gear. They make all sorts of audio solutions for all kinds of uses. They have the WH-1000X series of headphones for consumer level high-end noise-cancelling headphones. They make the MDR Z series headphones for audiophiles. If you prefer in-ear earphones, there is the WF-1000X series for consumers looking for the best truly wireless listening experience. You also have the IER series earphones if you prefer a wired audiophile solution. They do not stop at headphones though, they make vinyl players, portable media players, speakers, home theaters, recorders, and even microphones. They are also some of the biggest name in audio specific production work.

For years, the benchmark for studio and production monitoring has been Sony’s MDR-7506 over ear headphones. In fact, Sony’s MDR series monitoring headphones have been setting the standard in studio level monitoring equipment for more than three decades. Now, there is a new one – the MDR MV1.

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Unlike the MDR-7506, the MDR-MV1 offers an open-back design. That means you can expect more natural and cleaner audio response from the headphones, an advantage over closed back designs. Open back headphones also usually offer a more accurate sound reproduction with a wider sound stage, allowing for better and more accurate mixes. There is a small problem of ambient noise though, since there is nothing stopping noise from outside from coming in.

Apart from that accuracy, the MDR-MV1 also offers spatial sound capabilities. For Sony, their spatial sound algorithm is 360 Reality Audio. You can technically use the headphones to mix for Apple’s Spatial Audio and other surround sound implementations. With Hi-Res resolution compatibility, the MDR-MV1 offers a broad depth of monitoring capabilities allowing you to mix all kinds of music accurately. The headphones offer frequency responses between 5Hz all the way to 80kHz, which is more than wide enough for all kinds of sounds, even if you sit in a foley studio instead of a music recording studio.

Unlike older designed Sony MDR monitoring headphones, the MDR-MV1 offers a detachable AUX cable. You can technically use other similar cables, but why would you want to when Sony offers a highly durable high-quality cable with machined connectors. They also re-engineered their earpads with softer materials that is also lightweight so that you can work for much longer without taking off the headphones or hurting your neck and head.

Sony C-80

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Alongside the MDR-MV1 open back monitoring headphone Sony also launched a new microphone made mostly for home recording and podcasts, the Sony C-80.

Sony’s C-80 is not the first microphone Sony makes. They have the C-100 and C-800G, both are aimed at recording studios mostly. The C-80 is more made for prosumers and hobbyist looking to have a professional grade gear in their homes.

The C-80 offers the best of both the C-100 and C-800G microphones. The capsule is derived from the C-100 while the shock-proof two-part metallic body is derived from the C-800G. They also innovated with something they call “Noise Elimination Construction” that prevents the mic from picking up noise from the body’s vibration itself offering a much cleaner sound almost free of noise while recording.

The C-80, like the mics that came before, is made mostly for vocal recordings. That does not mean that you cannot use it for anything other than vocal recording. You can technically use it for recording instruments like guitars. It is also a condenser, so you want to make sure you have mixer with 48v power through its XLR port.

Price and Availability

The Sony MDR-MV1 will be available in May 2023, alongside the C-80. There are no colour options here, so personalizing your headphones and mics will have to come down to your own efforts. The MDR-MV1 will set you back MYR 1,690, which is a little way off from the older MDR-7506. It is supposed to offer a lot more in terms of monitoring and mixing capabilities though. The C-80 will retail at MYR 2,190. More on Sony’s latest MDR-MV1 can be found on their website.

WhatsApp Groups is Even Better Now with Even More Controls

Last year WhatsApp tested and later launched their new Communities feature for all WhatsApp users. If you have not found out or familiar with Communities, it is a powerful management tool sitting within WhatsApp to manage all your groups in one place. You can, as admin of multiple groups create a Community, a group of groups for you to manage and access in a single place. You can, as an admin, make a community wide broadcast message, create targeted messages for select groups, and even moderate chats within the group. Of course, WhatsApp will not just stop there.

WhatsApp has added an important privacy control for group admins. Group admins can now decide if a person is worthy of joining the group or not.  For Communities users, the admin can choose if a particular individual can join any of the groups within the community or not. Of course, the feature is not just limited to Communities users. They can also still send invite links to people they want in the group. If they do not want a particular person in the group for any longer, they still can kick relevant members out of the groups.

That is not to say that plain members within a community has no added features or benefits for themselves. WhatsApp has added a way to find other members that is in the same groups as you are. It works both ways too, you can find out which members are in the same groups as you are. You can also use the function to find groups through these common contacts, in case you forgot which groups are which. It is important, since the dependency on WhatsApp and Groups within Communities are much bigger than before now.

You might not be seeing the function rolling out to your app today. WhatsApp says that they are rolling the update to users in the coming weeks in stages. If you are interested in getting the best out of your Groups, you want to keep checking your app updates regularly. To know more about the new functions WhatsApp is adding to the app, you can always head out to their blog.

Adobe Firely, the Next-Generation AI Made for Creative Use

AI (Artificial Intelligence) generated graphics is not a new thing. You have things like OpenArt and Hotpot these days where you can just type in the keywords to the image you want, and let the engine generate art for your use. Even before AI generated graphics though, the implementation of AI within the creative industry is nothing new. NVIDIA has used their own AI engine to write an entire symphony, and even to create 3D environments using their Ray Tracing engines. Adobe too have something they call the Sensei. They the AI tool is implemented across their creative suite to understand and recognise objects better, fill details where needed more naturally, and even edit videos, images, or even texts quickly and efficiently. Now, they have Firefly.

Firefly is not a new separate AI system from Adobe’s Sensei. Firefly is a part of a larger Adobe Sensei generative AI together with technologies like Neural Filters, Content Aware Fill, Attribution AI, and Liquid mode implemented across several Adobe platforms. Unlike those platform specific implementations though, Adobe is looking to put Firefly to work on a number of various platforms across their Creative Cloud, Document Cloud, Experience Cloud, and even their Adobe Express platforms.

So, what is Adobe Firefly? We hear you ask. It is technically Adobe’s take on what a creative generative AI should be. They are not limiting Firefly to just image generation, modification, and correction. It is designed to allow any sort of content creators create even more without needing to spend hundreds of hours to learn a new skill. All they need to do is to adapt Firefly in their workflow and they will get contents that they have never been able to create before, be it images, audio, vectors, texts, videos, and even 3D materials. You can have different contents every time too with Adobe Firefly; the possibilities, according to Adobe, are endless.

What makes Adobe’s Firefly so powerful is the power of the entirety of Adobe’s experience and database behind it. Obviously Adobe’s Stock images and assets is a huge enough library for the AI implementation to dive into. The implementation can also look into using openly licensed assets and public domain contents in generating its contents. The tool, in this case, will prevent any IP infringements and help you avoid plenty of future litigations.

Adobe Firefly Cover
Source: Adobe

As Firefly is launched in its beta state, it will only be available as an image and text generator tool for Adobe Express, Adobe Experience Manager, Adobe Photoshop, and Adobe Illustrator. Adobe plans to bring Firefly into the rest of their platforms where relevant in the coming future. They are also pushing for more open standards in asset verification which will eventually include proper categorization and tagging of AI generated contents. Adobe is also planning to make the Firefly ecosystem a more open one with APIs for its users and customers to integrate the tool with their existing workflows. For more information on Adobe’s latest generative AI, you can visit their website.

Google Glass Bites the Dust – Support Officially Ending in September 2023, Sales Has Ceased

Google Glass made its debut in 2013. Back then, Google Glass made headlines everywhere and the idea that everyone in the world will eventually own one or some type of augmented reality (A.R.) headgear was not in any way ridiculous. That conversation died soon after though. The reality (no pun intended) was that an A.R. glasses from Google at the time will set you back US$ 1,500, or if you convert that to local currency at the time, about MYR 5,000 there or thereabouts. That kind of money for a pair of clunky glasses you need to keep charging every few hours is the kind of luxury most in the world cannot afford or does not need. Added to the fact that Google Assistant and A.R. functionalities at the time was in its infancy, crude at best; why would you pay that much money for  a pair of glasses?

The original Google Glass stayed on sale for about two years though, until 2015. No sales numbers were quoted within that time frame. In that time, Google also produced a new type of Google Glass. This time, they realized that the A.R. smart glasses market was not something they wanted to sell to end-users. Instead, they saw more potential use cases in the enterprise market. Hence, Google developed, supported, and sold Google Glass Enterprise edition from 2015 onward. Then in 2023, well today, they stopped selling the kit entirely and announce that they will stop supporting them in September 2023.

Through its life, the A.R. project by Google was adopted mostly in the construction and medical field. They updated the Google Glass Enterprise Edition once in 2019. From then on, Google Glass Enterprise Edition 2 replaced the first iteration.

Google has not announced any replacement for Google Glass Enterprise Edition 2. It does not look like Google will be announcing any replacement for the A.R. goggles anytime soon though. That does not mean that Google has given up on the idea of A.R. completely.

In 2020 Google made an acquisition that still confirms Google’s commitment to their A.R. project. They acquired North, a smart glasses maker. Since then the Mountain View giant has been reported to be working on some kind of smart A.R. wearable that resembles ski goggles. The project was code named Project Iris. There has been little update on the project’s progress since then though.

It is also unlikely for Google to scrap the project since their competitors are also working on the same thing. Apple and Meta (formerly known as Facebook) have been working on their own versions of A.R. and Virtual Reality (V.R.) headsets for some time now. Reportedly, they are looking to bring their own versions of the headsets some time in the future. Microsoft is also known to have a mixed reality department of their own and has produced working prototypes for mixed reality, but those hardware has not been sold to end-consumers for good reason.

A.R. is still pretty much something you can look forward to as a normal in the future. For now though, with Google shelving their most promising mixed reality project temporarily, that future looks a little further than we might like to think. You can find out more about Google’s Glass project from their website.

Touch ‘n Go eWallet is at its Most Secure State Ever with 5 New Measures

Touch ‘n Go should not be an unfamiliar name to Malaysians or residents of Malaysia. They are technically the first company in Malaysia to introduce cashless transactions via their Touch ‘n Go prepaid cards for tolls and later for public transportations. They were not the first to introduce an eWallet app for Malaysia, probably one of the latest. At their current state though, they are one of the most widely used eWallet apps in Malaysia.

As one of the most widely adopted eWallet in Malaysia, security and safety in transactions and storing money is a bigger concern than ever before. Even with various digital banking systems in place, scams and fraud activities still can happen. In that regards, Touch ‘n Go has introduced five measures in accordance to Bank Negara of Malaysia’s latest mandatory guidelines for banks to combat fraud and scams on their own platform.

Venturing Beyond Passwords

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The first of the five measures implemented by Touch ‘n Go is to move beyond one-time password (OTP) systems to more secure systems. For Touch ‘n Go, that more secure system is through face verification. Facial recognition, as a security measure, is nothing new. It has been a security system that has been introduced on Android smartphones for a long time now and has been made better with each iteration and new technologies. In leveraging a modern smartphone’s camera system, the Touch ‘n Go eWallet app now requires a particular user’s face for app logins, PIN changes, and even perform transactions. They also require users to blink when using the feature just to make sure that offenders are not just using a photo of the user to access the app.

Tighter Fraud Detection and Blocking

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Fraud detection has been a large part of operating digital payment systems. Even banks have their own ways and guidelines in handling fraudulent transactions. To ensure they can prevent fraudulent transactions, they have placed a few guidelines and rules to transactions. In some cases, transaction limits are set to prevent certain transactions from happening.

In accordance with the latest guidelines from Bank Negara Malaysia, Touch ‘n Go have implemented new rule sets for transactions. According to Touch ‘n Go, the new rule sets are tighter than before. There is also a new set of thresholds for transactions that will trigger alerts from the app. If any abnormal activities are tracked, an email alert will be sent out to users. Users still can set transaction limits too, in case of transactions where the set limit is breached, users will need to verify the transactions further.

One Device, One Account

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While it is not a unique feature at this point, you can only attach your Touch ‘n go eWallet account to a single device. That means that even if you have two smartphones, you can only use your Touch ‘n Go eWallet on one of your devices. You cannot have both devices logged into the eWallet too.

They also introduced a feature called TapSecure on the app. The feature requires users to authenticate and verify transactions via the app. The feature can only be attached to one users’s linked device for transaction approvals within the user’s account.

Still Getting Through Toll Gates

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All the new measures point to ensuring that users verify themselves before making any sort of transactions. There is a problem, however. Touch ‘n Go eWallet has been adopted to work with toll gate payments in Malaysia. If the measures are also implemented for toll payments, toll gates could be backed up.

In that sense, Touch ‘n Go is only implementing the security and verification measures based on their risk assessment. For low-risk transactions like toll gate payments, verification will not be required. There are also other low risk transactions implemented within Touch ‘n Go that will not trigger the security measures.

If you are logging into your eWallet for the first time on a new device, there will be a number of limitations to the app usage and transaction limit too within the first 48 hours. That limit also includes topping up the eWallet. Any transactions and top ups that is not within the limit will be rejected outrightly.

Easier to Reach

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To bolster the effort in fraud prevention, Touch ‘n Go has also set up their own dedicated channel for fraud and scam reports. The call center will be based out of the National Scam Response Centre, Malaysia’s own fraud and scam response unit and center. The dedicated channel links you directly to a specialized team that will attend to any fraud or scam cases or queries. You can reach them at +603-5022 3888 and select “4” to make any fraud or scam reports.

For more information on Touch ‘n Go’s latest safety measures, you can check out their website.  

Ransomware Is at Version 3.0 – Kaspersky Has a Solution in Their XDR Platform

Did you know that Ransomware attacks started in 1989? At least that was the first known ransomware attack known to the modern world. It happened towards the end of the year in 1989 and it targeted the healthcare industry. No, not just a single healthcare institution that was attacked.

The First Ransomware

It was an industry wide attack initiated by a Dr. Joseph Popp, a PhD holder and AIDS researcher. He distributed 20,000 floppy disks (diskettes) to AIDS researchers around the world spanning 90 countries. He claimed that the disks contain a risk analysis program for AIDS via a questionnaire. The program does exist. Alongside the program though is also a malware that remains dormant in a PC making its source difficult to pinpoint back then. After the PC is powered on 90 time, the malware locks the PC and displays a message demanding a payment of US$ 189 and another US$ 379 for a software lease. This, the first ransomware in the world, was called the AIDS Trojan.

The Evolution of Ransomware

In 2020, Ransomware 2.0 became a thing and Kaspersky saw it. Attacks become even more targeted. Attackers employ threatening tactics that could increase the impact of the attack. They even pressure targets by threatening their public reputations. In that case, attackers can even demand for higher ransom.

In 2022, the world of Ransomware evolved again, and you now have Ransomware 3.0 or Lockbit. Instead of just locking the target’s data, they now control the target’s data. They have the liberty to sell these data to the highest bidders. They can even conduct DDoS or phishing attacks that targets their target’s clients or staff members of their target. Of course, the ransom goes up again. Lockbit has been identified as the most popular ransomware used in at least 115 known attacks in Southeast Asia.

Lockbit is not just used by a single group of attackers though. Lockbit is a group that also sells their services and ransomware program to other attacking groups. The latest known version of the program is Lockbit 3.0, and it is updated regularly to foil early detection, and even more targeted than ever before.

We Are NOT Safe

As it is, while Ransomware has been a term that has been thrown around for the past couple of years, it is a more serious problem than plenty thinks, especially with Lockbit 3.0. More ransomware attacks have occurred than we know. Most of them are reported too late too, meaning they have been attacked and would have to pay the ransom. While the healthcare industry is still one of the most targeted industry for ransomware attacks, the attacks also affects the education sector, manufacturing sector, and even motorsports. It is a serious problem, not just after you have been targeted, but even before; every one of us are vulnerable.

So how do you prevent an attack, or even foil one? There are a few methods that larger corporations employ that you can work with as well. One of them is to create data backups regularly. You can either get a cloud provider to do that for you or store your backup data in a physical server location within your premises. The physical option can cost a lot of money though, you have been warned.

Kaspersky’s Solution

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If not, why not just prevent it altogether with an early detection program for your entire digital infrastructure? That is what Kaspersky’s Extended Detection and Response (XDR) program aims to do.

Kaspersky’s XDR program is not just another anti-virus or cyber security program for the masses. It is a highly sophisticated program that should cover all your bases in terms of a system-wide cybersecurity measure. It is a sort of early detection and prevention platform that should offers multi-layered safety nets in your vast digital network.

While it is not a one-stop-shop solution for cyber security, Kaspersky’s XDR aims to cover most of your cybersecurity concerns from a single place. The platform aims to offer more visibility in the user’s cybersecurity network, simplify the processes and programs into a single space, and even foil new threats that are yet to be known to the wider industry. The question is ‘how’?

Kaspersky’s XDR is not just tailored to specific users. It is also a part of a bigger network that they call Kaspersky Security Network (KSN). While most of the data within the network cannot be specifically shared with Kaspersky’s clientele, data collected from each user is used within Kaspersky to form better understanding of upcoming and occurring threats. That also allows the program to understand threats better across industries and react accordingly based on the data it collected from previous known attacks.

It also simplifies the investigation processes by consolidating large volumes of alerts and incident reports into smaller clusters with differing priorities. On top of that, each incident report now comes with context that also ensures that the information provided is not just relevant, but also important to the investigation. It quickens the investigation process by streamlining the process and in turn also makes it more precise. Beyond that, Kaspersky’s XDR offers response options to attacks for better protection in the future. All of these should be accessible from a single interface by Kaspersky as well.

Doing More, Not Less

Again, the Kaspersky XDR platform is not a one-stop-shop or the only cybersecurity solution out there that could prevent the next big ransomware attack in your organization. As of 2023 though, Kaspersky’s platform has prevented the most ransomware attacks in the Southeast Asia region. In 2022 alone, Kaspersky has detected and prevented more than 130,000 ransomware attacks in Indonesia alone.

There are other things, in our opinion that you should also do to prevent an organization-wide ransomware attack. First, you must be aware; quite obviously. You also want to make sure that you do not respond to suspicious emails, or pick up any random drives and insert them to your work PC. We also recommend that you keep backups of your important data in a few locations, including cloud, and keep them separate and safe. But you can never be too safe, therefore having extra layers of security with Kaspersky’s XDR could also be that differentiating factor between paying a large ransom, or getting through your Monday like any other Mondays.

If you are interested in Kaspersky’s XDR program and even other services by Kaspersky, you can visit their website for more information. You can also email them directly for all your inquiries. Or, if you are more concerned with personal protection, you can still go to their website for your own end-point protection plan.

Pos Malaysia Digitization Efforts Enhances Parcel Delivery Offering with Amazon Web Services

Malaysia’s national postal and courier service is going full monty with Amazon Web Services (AWS) to achieve its digitization goals. The drive for digitization and agility comes as a multi-year plan that was initiated back in 2019. Plans were put into high gear with the sudden onset of the pandemic later that year. However, the pandemic also saw an increase in parcel deliveries driven by increased transaction volumes on e-commerce platforms.

Pos Malaysia
Source: Pos Malaysia

With that in mind, Pos Malaysia has already rolled out a number of customer-facing and internal digital initiatives to provide better service for their customers. Having already experienced the effects of an estimated 24% growth in the e-commerce sector during the COVID lockdown, the company is looking to further improve their service further. To date, the company has already migrated 60 critical applications which include parcel tracking, point-of-sale retail, SAP, supply chain, mail tracking, and human resources to the cloud with Amazon Web Services. They are now in the process of migrating the remaining workloads and applications to AWS by 2023.

Pos Malaysia’s digitization efforts will utilise Amazon Elastic Compute Cloud (ECC) which provides secure, resizable compute capacity. Most importantly, it will allow Pos Malaysia to dynamically scale to meet customer needs during periods of increased demand. It will also allow them to more efficiently manage resources for day-to-day operations. The scalability will be a cornerstone of Pos Malaysia’s ability to provide frictionless deliveries during peak periods.


Eric Conrad Regional Managing Director Worldwide Public Sector ASEAN AWS profile
Source: AWS

“Pos Malaysia’s digital transformation with AWS is a great example of how a traditional last-mile
logistics business can simplify, modernize, innovate, and scale. Using AWS, Pos Malaysia can capture
growth opportunities in e-commerce as demand for online shopping accelerated across Southeast
Asia during the pandemic. Pos Malaysia is delivering goods into the hands of customers in a cost-
effective, efficient, and agile manner, especially during peak periods with high parcel volumes.”

Eric Conrad, Regional Managing Director of
Worldwide Public Sector, ASEAN at AWS


AWS is will become the home of Pos Malaysia’s central data repository for an integrated data platform. This data will be able to provide insights which will enable them to better understand customer demands, find delivery efficiencies and improve operations across the country. They will be able to do this using AWS services like SageMaker which will allow the company to build, train and deploy machine learning models for virtually any use case. This will allow Pos Malaysia to build data-driven models that will be able to predict peak periods. This will allow the company to proactively deploy more staff and vehicles to ensure smooth delivery.