Cisco, leveraging the power of its acquisition of Splunk, has officially launched the general availability of Splunk Observability Cloud in Singapore, hosted via the Amazon Web Services (AWS) Asia Pacific (Singapore) Region. This launch follows an early access period and directly addresses the urgent need among Singaporean organizations to simplify IT operations, build crucial resilience, and accelerate digital innovation at scale.
The offering is positioned as a timely and strategic asset for enterprises facing increased operational demands, particularly in a market that, according to Splunk’s own research, leads the Asia Pacific region in new digital product and service launches. However, this rapid pace comes at a cost; the same report noted that 82% of teams face burnout due to operational strain and alert fatigue. The solution aims to shift the focus from constantly “firefighting incidents” to driving strategic, long-term initiatives.
Unified, Real-Time Visibility and Data Control
Splunk Observability Cloud provides engineering and IT Operations teams with unified, real-time visibility across all their environments, enabling them to answer critical questions about the performance and health of their applications, services, and infrastructure. The platform is built on an OpenTelemetry-native architecture, which is a key technical detail ensuring that all telemetry data—including metrics, traces, and logs—is collected and integrated into a single pane of glass without the need for complex, proprietary adapters. This OpenTelemetry-native approach is designed to simplify system instrumentation, prevent vendor lock-in, and streamline troubleshooting.
By hosting the service locally on the AWS Singapore Region, the offering delivers vital practical and regulatory advantages:
- Compliance and Data Sovereignty: Enterprises can now more effectively address regulatory priorities and crucial in-country data retention requirements.
- Performance and Cost Efficiency: Local hosting on the AWS Region, which consists of multiple Availability Zones connected by ultra-low-latency networks, delivers low-latency performance. Furthermore, the platform allows enterprises to query far more data than ever before on demand, without requiring full ingestion, which helps optimize cloud usage for efficiency and cost savings.
Christine Low, Head of Observability, APJC, Splunk, emphasized that local deployment empowers teams to “manage their applications in real time, keep data in-country, and use simplified pricing to tackle growing data volume efficiently”.
Observability Meets National Resilience Standards
The launch is strategically aligned with Singapore’s focus on maintaining a robust and reliable digital infrastructure, particularly with the upcoming Digital Infrastructure Act (DIA). The DIA is expected to bolster resilience and security standards, making observability a central requirement for meeting national compliance.
By providing real-time, unsampled insights across infrastructure, applications, and user activity, Splunk Observability Cloud helps organizations, especially those in industries with critical infrastructure and services—such as banking, transportation, and telecommunications—ensure their systems remain highly available and performant.
Robert Pizzari, Group Vice President of Asia at Splunk, noted that observability functions “like a weather radar,” helping organizations anticipate and navigate operational challenges. He explained that using the Splunk Observability Cloud allows teams to ensure critical services remain resilient and compliant with emerging national standards, ultimately shifting focus away from constant firefighting toward driving strategic business initiatives.
The solution builds on over a decade of strategic collaboration between Splunk and AWS, providing enterprises with comprehensive visibility and correlation of data insights across networks, infrastructure, and applications to improve the reliability of their entire digital estate. The full observability portfolio from Cisco includes Splunk Observability Cloud, Splunk IT Service Intelligence, and Splunk AppDynamics, offering enterprises end-to-end control over complex digital environments.
