Telus and Bell are well known Canadian service providers that seem to facing a class action lawsuit as we speak. What are the grounds of this suit? Well, it seems that potentially millions of consumers of the service providers are being affected by a huge boo-boo made by the companies.
Both Telus and Bell used to charge on a per second rate. You get charged for every second you’re in a conversation over your mobile phone. Somewhere in 2002 however, the companies switched over to a per minute basis without telling a single consumer. So even if you speak for only 30 seconds, you get charged a full minute!
The lawsuits have been signed and witnessed by Canadian residents who have been victims of the mishap. The people signing the lawsuit are subscribers from the dates August 18th, 2006 to October 1st, 2009. Ontario residents subscribed to Telus from August 18th, 2006 to July 1st, 2010 have also certified the lawsuit.
There hasn’t been any proof of these allegations in the court and no price tag has been put on the damages the plaintiffs are asking for. This episode should last for awhile so we’ll be sure to update you with further details when they are released.