LONDON, Aug. 15, 2023 — Dstny Automate, the leading provider of Direct Routing solutions for Microsoft Teams, is excited to launch Call2Teams…
17Sing APP Karaoke entertainment is upgraded again
Adopting intelligent systems to create a crossover multi-music social platform TAIPEI, April 17, 2023 — 17Sing App is an online karaoke social software.It has been launched in Taiwan for 9 years,…
Infobird Co., Ltd Announces Receipt of Delinquency Notification Letter from Nasdaq
BEIJING, Dec. 9, 2022 — Infobird Co., Ltd (NASDAQ: IFBD) ("Infobird" or the "Company"), ), a leading and long-standing SaaS providers in serving large enterprises in the finance industry…
Bright Pattern Notes Companies Taking New Innovative Approaches to Customer Experience Since the COVID-19 Pandemic
In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile channel adoption SOUTH SAN FRANCISCO, Calif., Jan. 13, 2021 — Bright Pattern, a leading provider of AI-powered cloud omnichannel contact center…
Red Box Delivers Cloud Configurable Voice Recording to Fuel AI on Microsoft Azure
LONDON and NEW YORK, Nov. 20, 2020 — Red Box, a leading platform for voice, today announces an extension of its relationship with Microsoft aligned to the launch of Conversa, Red Box’s enterprise voice platform. Red Box is already a Preferred Telephony Partner for conversation intelligence, part of Microsoft…
Red Box Launches Next-Gen Voice Capture Platform, Providing a Gateway to Realtime Enterprise Voice Freedom
LONDON and NEW YORK, Sept. 18, 2020 — Dedicated voice specialist, Red Box, today announces the launch of Conversa, the world’s first truly open microservices-based and cloud-agnostic enterprise voice platform, which gives organizations the power to listen, the freedom to share and the…
Customer Experience Outsourcers Launch Intelligent and Self-service Options to Improve Business Outcomes in Europe
Outsourcers integrate advanced analytics, artificial intelligence, and machine learning to improve the customer journey and agent experience, finds Frost & Sullivan SANTA CLARA, Calif., Aug. 5, 2020 — Frost & Sullivan’s recent analysis, European Customer Experience Outsourcing Services Market, 2020, reveals that outsourcers are increasingly relying on advanced technologies to…
Red Box Fuels AI-powered Insights Through Integration with Salesforce Einstein Call Coaching on Salesforce AppExchange
LONDON and NEW YORK, July 30, 2020 — Red Box, a leading platform for voice, today announces Red Box AI Bridge for Salesforce Einstein on Salesforce AppExchange, the world’s leading enterprise cloud marketplace. Red Box AI Bridge enables organisations not utilising a Salesforce-embedded communication…
Vodafone Idea Limited Achieves Major Production Milestone with IBM and Red Hat for its Open Universal Hybrid Cloud for Network and IT workloads
ARMONK, New York and NEW DELHI, May 11, 2020 /PRNewswire/ — IBM (NYSE: IBM) announced that Vodafone Idea Limited (VIL) has delivered the first major production milestone for core network functions on its Open Universal Hybrid Cloud, powered by IBM and Red…