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PR Newswire

COVID-19 vaccines: Common solution, not competition

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BEIJING, Jan. 15, 2021 — A news report by China.org.cn on China’s COVID-19 vaccines:

 

At the end of 2020, one of China’s self-developed COVID-19 vaccines was granted conditional approval for general use by the National Medical Products Administration. Previously, the United Arab Emirates and Bahrain had already greenlit the vaccine. After China’s official approval, over a dozen countries from different continents signed purchase agreements with China for the vaccine.

Since the initial outbreak, scientists around the world have been working to develop an effective vaccine. Various approaches have been adopted, such as mRNA vaccines, inactivated vaccines and adenovirus vector vaccines. The mRNA vaccine jointly developed by Pfizer and BioNTech was approved in the U.K. and U.S. in December 2020. The adenovirus vector vaccine developed by Oxford-AstraZeneca has not long since been rolled out. China’s recently approved vaccine is inactivated, which is a mature technique, thus making it relatively safe. Without special requirements for transportation or storage, the vaccine’s cost is lower, meaning it is more affordable.

Recent news on the virus mutating makes achieving herd immunity via vaccination all the more important. As such, the Chinese government has promised to provide vaccines free of charge to all Chinese people.

The approval and future use of China’s inactivated vaccine has been made possible only through international cooperation. The phase 3 clinical trials, for instance, were conducted in countries including the UAE and Argentina. Now China is speeding up vaccine production, working to make them a global public good, while being more accessible and affordable. In the future, China will actively provide vaccines to developing countries, including through donations, which is in line with China’s joining of COVAX.

Many foreign media outlets have continued to link vaccine development with political purposes, and have disparaged China’s vaccines. In fact, research and development into COVID-19 vaccines is not a case of companies or countries competing against one another. Faced with the virus, humanity should work together to seek solutions to this common challenge.

Any effective vaccine would mark a victory for global public health and all humanity. China will continue to work with other countries on vaccine development, share knowledge and experience in fighting the pandemic, and overcome the challenge.

China Mosaic
http://www.china.org.cn/video/node_7230027.htm
COVID-19 vaccines: Common solution, not competition
http://www.china.org.cn/video/2021-01/15/content_77119558.htm

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PR Newswire

Asia-Pacific Contact Center Applications Market to See Buoyant Growth, Thanks to Analytics

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Inbound contact routing will continue to dominate the market, but analytics will witness the strongest growth, finds Frost & Sullivan

SANTA CLARA, Calif., Jan. 15, 2021 — Frost & Sullivan’s recent analysis, Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026, finds that COVID-19 has accelerated the rate of migration from on-premise solutions to cloud-based services, given the need to provide outstanding customer experience (CX) remotely. Although the region is a price-sensitive market, the mature markets of Australia, New Zealand, Japan, Singapore, Hong Kong, South Korea, and Taiwan are ready to invest significantly to deploy cloud-based, sophisticated applications. However, required investments are higher in these countries than in China, India, Malaysia, Thailand, Indonesia and the Philippines. The buoyant market in the region comprised of on-premise and cloud applications is expected to grow from $719.5 million to $966.5 million by 2026 at a compound annual growth rate (CAGR) of 4.3%. 

Asia-Pacific Contact Center Applications Market to See Buoyant Growth, Thanks to Analytics
Asia-Pacific Contact Center Applications Market to See Buoyant Growth, Thanks to Analytics

For further information on this analysis, please visit: http://frost.ly/51k

"From an application perspective, inbound contact routing (ICR) will continue to dominate the application market throughout the forecast period, whereas analytics will witness the strongest growth as contact centers will consider it a service differentiator," said Arpan Bid, Information & Communication Technologies Research Analyst at Frost & Sullivan. "Additionally, looking at adoption of contact center applications by vertical, the banking, financial services and insurance (BFSI) industry will be the leader in deploying contact center applications, followed by telecommunications."

Bid added, "Similarly, government and education, E-commerce, and healthcare are poised to be the fastest-growing sectors during the COVID-19 pandemic. The retail industry will grow relatively faster after the pandemic."

Ending lifecycles for existing vendor platforms, refreshing the applications of core segments, adding new channels and providing richer integrations will drive the APAC contact center applications market, presenting lucrative growth prospects for market participants, including:

  • Introducing new technologies such as predictive analytics and machine learning to enhance capabilities, add value, and remain competitive.
  • Encouraging contact centers to integrate systems and apps outside the contact center to support digital transformation strategies.
  • Offering rich and easy-to-use contact center analytics capabilities as enterprises increasingly source end-to-end analytics solutions for their business needs.
  • Providing work-from-home (WFH) solutions, AI-enabled bots, Robotic Process Automation (RPA), and automation tools as contact centers are compelled to increasingly invest in advanced tools to manage the fallout from the COVID-19 pandemic.

Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026 is the latest addition to Frost & Sullivan’s Information & Communication Technologies research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion

Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026

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PR Newswire

Dada Group’s JDDJ Announces New Partnerships with More Than 20 Leading Regional Supermarket Chains in China

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SHANGHAI, Jan. 15, 2021 — Dada Group (Nasdaq: DADA) ("Dada" or the "Company"), China’s leading local on-demand delivery and retail platform, announced that Dada’s local on-demand retail platform, JD Daojia ("JDDJ") has accelerated its geographic expansion into lower-tier markets and established new partnerships with more than 20 regional supermarket leaders including Ouya Supermarket, Zhenhua Supermarket, Sanhe Supermarket, Zhebei Supermarket, Guihe Supermarket and Sifang Street in late 2020.

With the formation of these agreements, JDDJ have established partnerships with more than 2/3 of the Top 100 supermarket chains in China. In addition to signing new partnerships in 2020, JDDJ also strengthened existing partnerships with other leading retailers and grocers including Walmart, Yonghui Supermarket and CR Vanguard. JDDJ ranks first in market share for supermarket O2O platforms in China and has helped consumers across the country enjoy quality products and reliable one-hour delivery services.

JDDJ's posters at a Zhenhua Supermarket
JDDJ’s posters at a Zhenhua Supermarket

Huijian He, the Vice President of Dada Group, said, "The lower-tier market has become a major growth driver and an important part of our development strategy for JDDJ. The platform will continue to accelerate business expansion into lower-tier cities and establish partnerships with more of China’s top supermarkets and regional leaders to jointly develop the local on-demand retail market, bringing one-hour delivery to more consumers in lower-tier cities."

As of September 30, 2020, JDDJ’s local on-demand retail service covered approximately 1,200 cities and counties in China, and Dada Now, the local on-demand delivery platform, served more than 2,600 cities and counties. Leveraging its retail, logistics and digital empowerment capabilities, Dada Group has promoted digital transformation, empowering supermarkets and other retailers to help them achieve online-offline integration and improve sales. Since partnering with Dada in 2020, Ouya and Zhenhua have benefited greatly from their collaboration with Dada:

  • Ouya Supermarket: Dada’s Haibo system has also offered Ouya omni-channel digital solutions that integrate product management, user operation, fulfillment optimization, marketing events, and data boards. Moreover, Ouya’s membership service was launched on the JDDJ platform to synchronize the benefits of online and offline membership. To date, Ouya locations in Changchun, Jilin Province, have been integrated into JDDJ platform.
  • Zhenhua Supermarket: Dada and Zhenhua have collaborated on multiple initiatives including marketing events and product management. To date, Zhenhua’s stores in Qingdao and Yantai have been integrated on JDDJ and all stores in the Shandong Province, including those in Liaocheng, Weihai, Weifang, Linyi and Dongying, as well as stores in Hebei Province will launch on the platform by mid-2021.

Yuehua Shi, the General Manager of Zhenhua Supermarket, said, "Digitization is the prevailing trend of Chinese retail. Through JDDJ’s digital empowerment capabilities, Zhenhua Supermarket will further enhance its marketing campaign and product management, acquiring online users and achieving rapid growth through O2O channels. With our deep expertise in the market of Shandong Province, Zhenhua Supermarket looks forward to working with JDDJ to develop the local market and provide consumers with a more convenient on-demand shopping experience."

About Dada Group

Dada Group is a leading platform of local on-demand retail and delivery in China. It operates JDDJ, one of China’s largest local on-demand retail platforms for retailers and brand owners, and Dada Now, a leading local on-demand delivery platform open to merchants and individual senders across various industries and product categories. The Company’s two platforms are inter-connected and mutually beneficial. The Dada Now platform enables improved delivery experience for participants on the JDDJ platform through its readily accessible fulfillment solutions and strong on-demand delivery infrastructure. Meanwhile, the vast volume of on-demand delivery orders from the JDDJ platform increases order volume and density for the Dada Now platform. In June 2020, Dada Group began trading on the Nasdaq Global Market, under the ticker symbol "DADA."

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PR Newswire

Tuya Smart Becomes Google Authorized Solution Provider

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SANTA CLARA, Calif., Jan. 15, 2021 — Tuya Smart, a leading global AI+IoT (AIoT) platform provider, today announced that it has become one of Google’s first Authorized Solution Providers to help brands build smart home Actions for Google Assistant. This also gives Google a bigger smart home and IoT client exposure through Tuya’s unique, all-in-one AIoT platform.

"The announcement is Google’s recognition of Tuya’s superior performance in artificial intelligence, data protection, and smart home technologies," said Eva Na, CMO and Vice President of Marketing and Strategy from Tuya. "This deepens Tuya’s collaboration with Google and means even better global AIoT advantages for both companies moving forward."

A longtime Google partner, Tuya’s platform was among the first to get connected to Google Assistant. Tuya has successfully helped many brands smart-enable their devices and strengthen their devices’ market competitiveness with features like voice activation. With clear strengths in search and machine learning, Google Assistant has led the way in the intelligent home speaker market globally.

Together, the companies have allowed brands from all corners of the globe to build powerful smart home- and smart device-related product lines and deploy feature-rich IoT technology to their markets. 

"This will not only help the growth of both businesses, but also the advancement of the smart home industry as a whole globally," continued Na. "It’s a wonderful new chapter for both companies."

About Tuya Smart

Tuya Smart is a leading global AIoT platform provider with a unique, all-in-one offering of cloud + connectivity + app that makes it easy and affordable for brands, retailers, and OEMs to make their products smart. Tuya’s platform has smart-enabled more than 200,000 products in hundreds of categories worldwide, serving over 230,000 developers globally. Tuya is internationally operated with headquarters in the U.S., Germany, India, Japan, Colombia, and China.

For more information, please visit:

Tuya’s website, LinkedIn, Facebook, Twitter or YouTube.

Media Contact:

Tuya Smart Global Public Relations

global_pr@tuya.com

PR Newswire

Poq Partners with AppsFlyer to Power More Effective Data-Driven App Commerce Decision Making

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Marketing analytics and attribution specialist integrates with leading app commerce software platform to help retailers unlock the power of mobile campaign data

LONDON, Jan. 14, 2021 — Native SaaS retail mobile app platform, Poq, today announces the beta launch of its standard integration with mobile analytics and attribution provider, AppsFlyer.

The integration is the result of a partnership between the two companies that will enable Poq mobile app clients to rapidly scale their app commerce marketing efforts and drive more effective customer acquisition and retention campaigns for their apps.

Developing, delivering and measuring app marketing campaigns can be challenging for retailers, where visibility of downloads and in-app interactivity attribution is limited. In addition, the ability to ‘deep link’ customers straight back into the app from any channel can be resource-intensive to maintain.

By integrating the AppsFlyer software development kit (SDK) onto the Poq platform, joint clients will gain greater insights into how their mobile apps are performing and driving growth, in comparison to other channels such as mobile web. Beyond measurement and attribution, the AppsFlyer platform is able to offer clients a number of other valuable features, such as ad fraud protection, audience management and uninstall attribution measurement.

Poq’s partnership with AppsFlyer comes at a vital time for retailers, where app shopping growth is forecast to outstrip web-based channels as a result of an accelerated shift to digital in the wake of the COVID-19 pandemic. It also comes as Poq released a number of complimentary ad-tech solutions last year that have allowed its clients to effectively run customer acquisition and retention campaigns on Apple Search Ads, Google App Campaigns and Facebook.

This standard platform integration will enable all Poq customers to use the AppsFlyer deep-linking solution (OneLink) and its Smart Banner Feature, as well as kickstart attribution campaigns. As retail mobile app marketing strategies develop in sophistication, Poq customers will also have the ability to add paid-for additional features to their pricing plan at any time.

Sheenu Aggarwal, App Marketing Specialist, Poq said: "AppsFlyer is a great partner and, like Poq, has proven success with a number of retailers globally. So, this partnership presents our clients with a massive opportunity to really grow their app commerce business and accurately attribute that success to their apps. The partnership we’re launching is vital for integrating what are becoming increasingly lucrative apps into the overall digital mix and optimising the customer journey for our retailers."

Russell Burden, Director of Partner Development, AppsFlyer added: With the retail industry changing rapidly, it’s never been more important for marketers to have the tools and data needed to make accurate, better-informed strategic decisions around their mobile marketing campaigns. Through this partnership, we’re able to offer just that, giving retailers the opportunity to quickly and easily get up and running with mobile marketing campaigns, attribution measurement and other insights."

All Poq customers will have access to the benefits and solution of this partnership from early 2021, following the beta launch. Please contact Poq to find out more.

About Poq

Poq is a Software-as-a-Service app platform that empowers retailers to create highly-effective and fully-customized mobile apps that provide a superior shopping experience. These apps allow retailers to build stronger brands, sell more products, deepen customer loyalty and deliver highly relevant content, communications and rewards. Poq clients include global brands and retailers such as; Belk, Holland & Barrett, Feelunique, Missguided, Hotel Chocolat, Kurt Geiger, M&Co and more.

To learn more, visit poqcommerce.com.

About AppsFlyer

AppsFlyer, the global attribution and marketing analytics leader, empowers marketers to grow their business and innovate with a suite of comprehensive measurement solutions. Built around privacy by design, AppsFlyer takes a customer-centric approach to help 12,000+ brands and its marketplace of 8,000+ technology partners make better business decisions every day, while delighting their end-users.

To learn more, visit appsflyer.com.

Press contacts

Poq: Charlotte Simons-Dukes, e: charlotte.simons-dukes@poqcommerce.com, +44(0)20 3794 4120

AppsFlyer: Francesca D’Arcy-Orga, email: francesca.d@appsflyer.com, +44(0)20 3318 8649

 

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PR Newswire

Bright Pattern Notes Companies Taking New Innovative Approaches to Customer Experience Since the COVID-19 Pandemic

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In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile channel adoption 

SOUTH SAN FRANCISCO, Calif., Jan. 13, 2021 — Bright Pattern, a leading provider of AI-powered cloud omnichannel contact center software, has seen new approaches taken to mitigate the recent challenges from COVID-19 and increased acceleration of innovative digital approaches to better serve customers. McKinsey recently reported that digital channel adoption was vaulted forward 5 years in a span of only 8 weeks due to COVID-19. A similar report from IBM indicated that ecommerce has accelerated by 5 years since the pandemic began. 

Bright Pattern customers have shown increased use of innovative mobile and digital channels, employed new best practices for empowering and coaching remote agents, and increased the adoption of AI and self-service to better help customers and their own agents.   

Companies are shifting digitally as they nimbly adapt with new innovative approaches: 

  • Companies that have traditionally relied on premise-based contact center solutions have moved remote with cloud-based contact center solutions. Vendors with fast time to deploy and ease of use have the edge.
  • With the acceleration of digital channels noted by McKinsey and IBM, Bright Pattern is seeing increased interest in messaging apps like Facebook Messenger, WhatsApp, and LINE as part of the customer experience platform
  • With the shift to digital there has also been an acceleration of the mobile customer experience with in-app communication, SMS and MMS, and video chat.
  • With the increased use of new digital channels, Bright Pattern is seeing companies starting to focus on omnichannel quality management where the quality of every interaction on every channel is measured, and remote agents can be scored and coached to improve interactions with poor sentiment or CSAT ratings.
  • With a nearly doubling of Microsoft Teams active users since last March, Bright Pattern is seeing an increased use of Microsoft Teams with cloud contact center technology. Bright Pattern’s Microsoft Teams integration for example allows agents to communicate together as well as bring in other experts outside the contact center to help with customer-facing issues.
  • With company help desk and service management operations now dealing with employees who are largely remote, companies are looking for technology that automates service management, ITSM, and ESM support to employees. This includes enabling remote help desk personnel to communicate with employees on digital channels and provide automated assistance and self-service options.
  • Companies are using new forms of AI and self-service to reduce the load on agents; this includes both agent-assist AI as well as AI tools like conversational IVRs and voice biometrics to reduce effort for customers.

These approaches follow many of the predicted trends from a recent Bright Pattern 2021 Trends Report and also reflect how customers using Bright Pattern have pivoted to better respond to customers since the pandemic began.

Innovative examples where Bright Pattern has helped during COVID:

Bright Pattern has helped numerous existing and new customers deploy remote teams, provide safe work environments for agents, and improve customer satisfaction amid a global pandemic. Some of the innovative use cases Bright Pattern has seen since the pandemic include:

  • The 2nd largest US bank deployed Bright Pattern in 10 days for over 2,000 remote agents handling over 3 million interactions per month to support COVID-19 paycheck protection program – Read More
  • The South Korea Center for Disease Control is revolutionizing their contact tracing program with innovative cloud contact center technology to contain the spread of COVID-19 – Read More
  • The UK National Health Service (NHS) launched a technology-reliant testing and tracing campaign to combat the spread of COVID-19, utilizing Bright Pattern Contact Center Software for omnichannel communications – Read More
  • Bright Pattern helps Naver, often referred to as "the Google" of South Korea and creator of the LINE messaging app go remote amid COVID-19 – Read More
  • A leading European travel exploration company moved all call center agents remote during COVID-19 thanks to Bright Pattern cloud-based contact center software – Read More
  • Cenaced, a non-profit healthcare organization, is using Bright Pattern to deploy remote agents and offer free telehealth services to help citizens in Mexico dealing with stress during the quarantine – Read More
  • A multi-state retail chain triages over 50% of pandemic call volume using Bright Pattern AI for bots and conversational IVR – Read More
  • A leading brick-and-mortar luxury retailer in Europe moved fully remote and online. They also used the WhatsApp messaging platform so that in-store personnel could be redeployed to capture and share video of requested products with customers chatting online, providing personal concierge service via digital channels like chat and messengers.

"Although 2020 was a difficult year, we are seeing companies innovating at an accelerated pace. Challenges typically bring positive changes and new approaches. Our customers are looking for better and brighter approaches to innovate their customer experience," said Ted Hunting, SVP of Marketing at Bright Pattern. "We have seen that many of the best-practices from our recent keynote presentation at CCW Europe "Rethinking Customer Contact Post COVID-19" which discussed keys for success in a post-pandemic world have already been successfully put into practice by Bright Pattern customers. Because of these innovative companies, 2021 will be a year of new and improved customer experience for many of their customers."

Bright Pattern is the simplest, most powerful AI-powered omnichannel contact center with the highest ROI and fastest time to deploy in the industry (half the industry average). Bright Pattern ranked for Interoperability, for Platform Functionality, and for Hosting Reliability and Scalability in the Omdia Buyer’s Guide. Bright Pattern outranked Five9, NICE inContact, Avaya, Aspect, and 8×8 as a leading provider in the 2020 G2 Crowd Report, and was a leader in the 2020 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, and Talkdesk. Additionally, Bright Pattern was recognized by Frost & Sullivan for its omnichannel, AI, and ITSM capabilities, and by Gartner as a leader in the Call Center FrontRunners Quadrant.

Additional Information

About Bright Pattern 
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel with embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and are now delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.

 

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PR Newswire

D-Link Expands 5G Portfolio with New CPE and Mobile Hotspot

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D-Link’s DWR-2000 CPE and DWR-2101 Hotspot enable users to experience 5G speeds and the power of Wi-Fi 6 technology anywhere

TAIPEI, Jan. 12, 2021 — At CES 2021, D-Link Corporation announced their new DWR-2000 5GNR Wi-Fi 6 CPE, in addition to the availability of their DWR-2101 5G Wi-Fi 6 Mobile Hotspot. As the demand for data surges, users require exceptional products enhanced by breakthrough technologies to power their most data-intensive online tasks. Equipped with world-changing 5G connectivity and the latest Wi-Fi 6 technology, these new solutions allow all connected devices to simultaneously experience excellent download speeds, drastically low latency, and massively reduced congestion. DWR-2000 and DWR-2101 mark the beginning of many more D-Link 5G devices in the future, demonstrating their commitment to bringing the future of connectivity to everyone.

Designed for triple-play applications, D-Link’s DWR-2000 is the center of the home or office network. The DWR-2000 integrates LTE Advanced with 5G and Wi-Fi 6 technology and also includes one Gb WAN and two GB LANs to provide users with a high-flexibility solution to meet all of their network needs. 5G drastically elevates connectivity speed, while Wi-Fi 6 provides users with the capability to simultaneously connect to voice, data, and video. Additional features include an optional RJ-11 port for VoLTE functionality and D-Link Intelligent QoS technology for prioritizing important network traffic. User management and configuration are easy via the Web UI.

The portable, compact DWR-2101 was designed to provide users with seamless connectivity at all times, whether they are at home, at the office, or on-the-go. As a powerful smart home entertainment hub, the DWR-2101 can replace existing home routers and support smooth 4K video streaming, VR gaming, cloud storage, etc. With support for up to 32 devices simultaneously, a built-in Gigabit Ethernet port, and WPA3™ security protection, the office network is more secure and easily scalable. Setup for the DWR-2101 is quick and easy, with convenient plug-and-play and no complicated software to install. The stylish, intuitive LCD touchscreen allows for easy monitoring and use, and the removable all-day battery provides constant connectivity.

About D-Link

D-Link is a global leader in connecting people, businesses, and cities with our computer networking solutions and technology. Our innovative products and services meet the needs of digital home consumers, small to medium sized businesses, enterprise environments, and service providers. D-Link implements and supports unified network solutions that integrate capabilities in switching, wireless, broadband, IP surveillance, and cloud-based network management. An award-winning designer, developer, and manufacturer for over 30 years, D-Link has grown from a group of friends in Taiwan into a global brand with over 2,000 employees in 60 countries.

PR Newswire

D-Link Drives Digital Transformation of Homes with New Wi-Fi 6 Products

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D-Link announces their latest Wi-Fi 6 adapter and Wi-Fi 6 AI Mesh Router at CES 2021

TAIPEI, Jan. 12, 2021 — At CES 2021, D-Link introduced their newest solutions that are equipped with Wi-Fi 6 technology: DWA-X1850 AX1800 Wi-Fi 6 USB 3.0 Adapter and D-Link AI M32 AX3200 Wi-Fi 6 AI Mesh Router. The ongoing global pandemic has resulted in a drastic increase in devices and traffic at home. The demand is larger than ever before for higher data rates and network capacity for device-dense environments. D-Link’s new Wi-Fi 6 solutions offer the faster speeds, greater capacity, and reduced network congestion that the current generation of Internet users need. OFDMA and MU-MIMO technology further ensure the most efficient Wi-Fi connection.

AX1800 Wi-Fi 6 USB 3.0 Adapter (DWA-X1850)

D-Link’s DWA-X1850 is the first Wi-Fi 6 USB 3.0 adapter in the market, delivering a fast and easy way for users to upgrade their desktop and notebook computers with the latest wireless AX technology at an affordable price. By simply plugging the adapter into a USB port, users can take advantage of secure, high-speed Internet of up to 574 Mbps in the 2.4GHz band and 1200 Mbps in the 5GHz band. The DWA-X1850 also features WPA3 Wi-Fi encryption for optimal network and device protection. Whether for streaming videos, playing games, online learning, or remote working, this adapter fulfills everyone’s current needs.

AX3200 Wi-Fi 6 AI Mesh Router (D-Link AI M32)

D-Link AI M32 is D-Link’s newest and fastest Wi-Fi 6 AI Mesh router. Featuring the latest Wi-Fi 6 technology, the D-Link AI M32 provides the next generation network speed and capacity that are essential for applications such as high-quality gaming, VR, video streaming, etc. Users can experience up to AX3200 speeds while 1024-QAM boosts throughput to devices by up to 25% and 160 MHz contiguous channel width gives even more bandwidth. In addition to better coverage, higher performance, and more concurrent clients supported, D-Link AI M32 also supports D-Link advanced parental control, Wi-Fi mesh, Auto-Switch mode and D-Link Wi-Fi App.

About D-Link

D-Link is a global leader in connecting people, businesses, and cities with our computer networking solutions and technology. Our innovative products and services meet the needs of digital home consumers, small to medium sized businesses, enterprise environments, and service providers. D-Link implements and supports unified network solutions that integrate capabilities in switching, wireless, broadband, IP surveillance, and cloud-based network management. An award-winning designer, developer, and manufacturer for over 30 years, D-Link has grown from a group of friends in Taiwan into a global brand with over 2,000 employees in 60 countries.

PR Newswire

GlobalData LTE RAN Innovation and Competitiveness Insight

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Huawei awarded as the only leader in GlobalData’s LTE RAN assessment

LONDON, Jan. 9, 2021 — 5G has been at the center of the world’s mobile technology focus for years, so much so that it is easy to overlook the ongoing importance of 4G LTE, which is still prevalent throughout the world and will be for some time. Because 5G stimulates increased use of 4G/5G mobile networks, operators can’t afford to let the capabilities of their LTE networks be outpaced by the world’s ever-increasing needs.

Huawei has introduced new advances in its LTE RAN portfolio to enhance the coverage and capacity of mobile networks. It also offers solutions to aid the coordination of 4G and 5G networks and to enable new services for operators.

Huawei’s LTE RAN Leadership

GlobalData, a leading market data and analytics company, has rated Huawei’s LTE RAN portfolio to be a Leader in the market. In competitive analyses of five major RAN vendors, GlobalData evaluated 4G base station portfolios according to four key areas important to mobile operators: baseband unit (BBU) capacity, radio unit portfolio breadth, ease of deployment and technological evolution. GlobalData found Huawei to be a Leader in all four categories and a Leader overall among its peers.

Huawei reports the highest BBU cell capacity – in terms of both LTE carriers and Narrowband IoT – of any major RAN vendor. It also offers more radio units and more Massive MIMO options than other vendors and supports a wide array of 4G spectrum bands. To make deployment easier, Huawei offers multiple novel solutions, including its Super Blade Site and Bracelet Kit offerings. And to help operators evolve their networks technologically, Huawei has been proactive in commercializing spectrum-sharing capabilities such as its CloudAIR solution, which allows various access technologies (2G/3G/4G/5G) to use the same spectrum, and its SuperBAND solution, which can improve user experience under multi-frequency networks. 

This portfolio is well-suited to meet the diverse needs of the world’s mobile operators, and Huawei continues to expand its RAN portfolio to help operators prepare for the future and maximize the value of their LTE networks.

Coverage

Adequate network coverage is an essential characteristic for ensuring quality mobile services. It becomes especially important in LTE networks as 5G is deployed in high-frequency bands whose coverage footprint areas are more limited. LTE must cover the areas that 5G does not.

To enhance the coverage of 4G/5G networks, Huawei has introduced the Blade Pro solution. The Blade Pro Ultra-Wideband Remote Radio Unit (RRU) is a pole-mountable RU that supports three low or medium Frequency-Division Duplex (FDD) bands simultaneously: it currently supports 700 MHz, 800 MHz and 900 MHz; and in late 2021, it will support 1.8 GHz, 2.1 GHz and 2.6 GHz.

By supporting three frequency bands in a single 25-kilogram unit, the Blade Pro eliminates the need for two boxes, reducing the load on poles, easing the burden on installers and making deployment faster, smoother and less expensive. Making installation easier means operators are better able to increase coverage by expanding or densifying their networks.

Capacity

Operators face the eternal challenge of keeping up with ever-increasing user demand for data at faster speeds in the space of finite spectrum. One way to add network capacity without finding additional spectrum is to deploy greater antenna arrays, upgrading radios with two transceivers to those with four or eight, for example, or adding Massive MIMO antennas bearing 32 or 64 arrays.

Huawei’s LTE RAN portfolio now includes a radio unit with eight transceivers and receivers for enhanced capacity, useful for urban hotspot areas. The "Smart 8T8R" solution also gives operators flexibility in their migration to 5G. The FDD 8T8R RRU is hardware-ready for 5G NR, and the antenna array is software-defined, meaning its configuration can be adjusted – without changing the hardware – for example, to six sectors for LTE and three sectors for 5G. The solution also dynamically adjusts the power supply allocated to sectors according to how users are distributed. This flexibility can be helpful in allowing operators to serve specific needs on a site-by-site basis and to adapt in real time to changes in user behavior. On TDD side, meanwhile, Huawei leverages its considerable research in TDD-LTE to offer an 8T8R IMB (Intelligent Multi-Beam) solution, which is also based on a software-defined antenna and promises to deliver 1.8-2.2x capacity gains compared with more common products.

For even higher capacity needs, Huawei has introduced the "Smart Massive MIMO" solution, a dual-band 5G-ready 4G radio with 32 transceivers and receivers promising three to five times the download speeds compared with more common products. Like the Smart 8T8R solution, Smart Massive MIMO automatically adjusts the power allocated to individual beams based on user traffic patterns. This lends efficiency in two ways, since Massive MIMO beamforming is itself a more efficient use of mobile spectrum than traditional antenna arrays, and the Smart Massive MIMO solution uses its power supply more efficiently than typical Massive MIMO gear.

4G/5G Coordination

In addition to the ways Huawei’s aforementioned gear balances and coordinates 4G and 5G networks, its portfolio also includes other solutions to further optimize the relationship between the two.

Its SuperBAND solution uses artificial intelligence (AI) to aggregate network scheduling – the coordinated allocation of radio resources to mobile signals – among multiple frequency carriers, essentially boosting network capacity beyond the divisions and fragmentation of various spectrum bands. In 4G/5G networks, SuperBAND can perform this aggregation across both 4G and 5G, maximizing spectral efficiency and, ultimately, optimizing the quality of the user experience.

Meanwhile, Huawei also offers Dynamic Spectrum Sharing (DSS) as part of its CloudAIR solution. DSS allows 4G and 5G traffic to share the same spectrum bands, increasing spectral usage efficiency; it also allows 4G and 5G traffic to dynamically switch from one band to another, regardless of radio access technology, in response to congestion on specific bands, ensuring the best use of spectrum even as user behavior changes. CloudAIR goes even further, applying a similar spectrum-sharing function to 2G and 3G traffic as well for a more comprehensive capability that is especially relevant to markets where legacy networks remain.

New Service Enablement

Enhancing and optimizing the network are important aims, but from a commercial perspective, one of the most important imperatives operators face is the need to deliver new revenue-generating services. Huawei’s LTE RAN portfolio addresses this requirement in multiple ways.

Huawei’s Voice-over-LTE solution, VoLTE Plus, helps operators migrate voice traffic from legacy technologies like 2G and 3G to LTE, not only achieving higher quality voice service but also allowing operators to sunset their legacy networks and repurpose their VoLTE investments for the future. In addition, Huawei’s latest VoLTE solution, goes further, adding four new capabilities that help protect the quality of voice service in 4G/5G networks:

  • 5G-to-LTE EPS fallback
  • LTE-to-5G fast return
  • New Enhanced Voice Services capabilities
  • Dedicated services that allow for optimization on LTE

Beyond voice, Huawei’s LTE portfolio also supports Narrowband IoT, to capture opportunities in the Internet-of-Things space. The vendor’s roadmap also targets support for 5G NB-IoT in particular, which will allow operators with existing IoT services to migrate those services to their 4G/5G network and replace disparate or ad-hoc legacy networks with a unified network that yields multiple revenue streams from a common infrastructure investment.

Huawei’s portfolio also enables new services via fixed wireless access (FWA) products. Amid the global pandemic, the increase in telecommuting and home-based learning based on video connections has increased the demand for residential broadband networks. Where fiber isn’t available, FWA is vital in building these residential networks. Huawei’s LTE-based FWA solutions have achieved enviable momentum in the market. The vendor has also added 4G/5G customer premises equipment to its portfolio, giving these networks a future-proof migration path to continued service enablement.

Conclusion

Huawei’s LTE RAN portfolio continues to evolve in order to help operators maximize the value of their networks as they prepare for the future. New solutions in the portfolio enhance the coverage and capacity of LTE networks as well as maximize network efficiency by coordinating 4G and 5G operations. Meanwhile, Huawei offers multiple solutions aimed at enabling the delivery of additional services that can help operators grow revenue in a variety of ways, including VoLTE, the Internet of Things and FWA.

PR Newswire

HEISHA Launches User-friendly Drone-in-the-box Solution; Calls for Globally Exclusive Partners

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SHENZHEN, China, Jan. 9, 2021 — HEISHA, the leading provider of autonomous drone charging stations in the world, as launched DNEST—its newest and smallest charging station—together with a global call for exclusive partners.

DNEST is the first ready-to-use, fully automatic consumer drone-in-the-box solution
DNEST is the first ready-to-use, fully automatic consumer drone-in-the-box solution

With a size of 1 cubic meter, and weighing less than 40 kilograms, DNEST makes it easy to deploy in the garden or on a roof. Unlike other industrial products from the company, DNEST is a user-friendly product aimed squarely at the consumer market. It is a ready-to-fly product with a charging station, DJI Mavic 2 Zoom and software ready for action. Without any piloting skills, users can easily operate DNEST to keep an eye on their properties from the air at any time and from any place.

Ling Lu, CEO of HEISHA said, "With the release of this new product we are also putting the call out for exclusive partners globally. The reason for exclusivity is to ensure stability and profitability for new, exclusive partners coming on board. Partners will then be more incentivized to provide good service to customers. HEISHA is not simply seeking dealers, but partners with whom we can together create an excellent product."  

Developed with sole goal of making an easy-to-use drone charging solution, DNEST is equipped with a sixth-generation drone charging pad and third-generation controller technology. Together with CLOUD CENTURY Freesky remote control center and Amazon cloud services, it allows users to have a bird’s eye view whenever they need.

HEISHA D-series drone charging solution is a completely open-source platform with a low cost and high reliability to save your development time and costs.

For more information about the product, please visit: https://www.heishatech.com/dnest-hardware-for-drone-in-a-box-solution/

YouTube:
DNEST introduction video: https://www.youtube.com/watch?v=1e9Yhzak56A&feature=youtu.be
DNEST exclusive partner policy: https://www.youtube.com/watch?v=miSnCHK1eNM

About HEISHA

A technology-driven company, HEISHA Tech, is a leading drone self-charging station brand. The company focuses on creating products with real value for daily life through advancing science and technology. With a manufacturing facility of more than 1,700 square meters and advanced testing and processing equipment, HEISHA provides cost and time-saving solutions for more developers and is open to OEM and business partnerships.