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PR Newswire

MWC Shanghai 2021 Makes A Dramatic Return With 200,000 Representatives As An International Physical & Digital Event

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HONG KONG, March 5, 2021 — Connected Impact was the theme of MWC Shanghai 2021 and the GSMA has just revealed that the event held in February attracted around 25,000 attendees from 114 countries and territories. In a Covid era with extensive travel restrictions, this is an outstanding result. The My MWCS Online portal transformed the three-day event into a truly global affair which accounted for approximately 30 per cent of attendee turnout. Another 175,000 people viewed presentations, keynotes, and other program components via the event’s official media partner, C114. Content from the event remains available over the next few weeks and can be accessed here: https://mwc2021-login.gotin.online/login_page?lang=en.

As Asia’s leading exhibition and conference for the mobile ecosystem, MWC Shanghai attracted leaders across mobile and adjacent industries. With 350 speakers and senior-level executives making up around 58% of the conference crowd, including 576 CEO’s, the event spanned 50,000 sqm across the Shanghai New International Expo Centre and Kerry Hotel Pudong. Playing host to 220 exhibitors and sponsors, the event was once again carbon-neutral and included discussion of the mobile industry’s actions on reducing carbon footprints.

"MWC Shanghai 2021 was a resounding success, safely held with enhanced Covid precautions, and despite extensive domestic and international travel and capacity restrictions triggered by the global pandemic. The event went ahead as a positive signal of our industry’s determination to connect people, industry and society and contributing to global recovery," said CEO GSMA Ltd., John Hoffman. "China has demonstrated an extraordinary commitment to growing the 5G landscape and was the perfect choice to launch our MWC series for 2021. I sincerely thank the Ministry of Industry and Information Technology, Cyberspace Administration of China, Shanghai Municipal People’s Government and Pudong New District Municipal Government, our Board, Partners, Exhibitors, Sponsors, Speakers, the Press and all involved in this event that make MWC Shanghai 2021 a reality."

The place to launch new products

MWC Shanghai 2021 was also a platform for product innovation, including a range of pioneering devices from leading players. Amongst the line-up was ZTE’s Axon 30 smartphone, its latest endeavour to design a phone with a selfie camera hidden under the display. Oppo showed a 125-watt flash charger, which can fully recharge a smartphone in 20 minutes. Huawei, meanwhile, presented its folding Mate X2 handset, which the company proclaimed can be closed without there being a gap around the hinge, an issue that has plagued similar designs.

The IN crowd

Our new 5G Innovation Zone gave start-ups and entrepreneurs a platform to connect with investors and become future disruptors.

The zone included 80 exhibitors, displaying immersive 5G experiences that leveraged China Telecom’s 5G, Cloud XR and Digital Twin technologies, creating a unique experience for participants by moving them from the physical space into the virtual dimension. It removed physical constraint and greatly enriched the quality of the exhibition.

It also showcased how the most cutting-edge 5G thinking and technology is already serving society, providing in-person and virtual guests with the opportunity to explore the best examples.

2021 AMOs Success

The Asia Mobile Awards are always a highlight of MWC Shanghai, and this year was no exception. The Outstanding Contribution to the Asia Mobile Industry Award recognises sustained or extraordinary contributions by individuals, organisations or collaborative achievements that advance the value and benefits of mobile communications for people, business and societies in Asia. This year, Mats Granryd, Director General of the GSMA, was proud to announce joint winners, Wang Xiaochu, chairman and CEO of China Unicom and Ke Ruiwen, chairman and CEO China Telecom, for the world’s largest 5G commercial network sharing project.

The second honour, Smartphone of the Year, is awarded for outstanding performance, innovation and leadership as determined by assessing smartphones on the market during the last 18 months. John Hoffman announced the 2021 award went to Apple for the Apple iPhone 12 Pro Series. The judges also gave a special commendation to the Samsung Galaxy Z-Flip for continued innovation and development in the flexible display field.

Our thanks

In the most challenging circumstances, people came together. They demonstrated the ecosystem’s strength, commitment to innovation, and firm belief that mobile technology must play a vital role in the global recovery. Our sincere thanks to our Board, Partners, Exhibitors, Sponsors, Speakers, the Press and all involved in this event. Your resilience, commitment, and generosity were felt by participants worldwide and created hope, sending a positive signal about what 2021 has in store.

Looking to Barcelona

"The next platform for the mobile communications industry is MWC Barcelona in June," said Mats Granryd, Director General, GSMA. "The lessons learnt in Shanghai and the momentum gained will enable us to deliver another world-class event. The global recovery from the pandemic will continue to rely on our industry’s technology. The prospects for wireless connectivity have never been greater. Barcelona will be the place to be for anyone wanting to maximise those opportunities."

For information about how to attend and pass types for MWC Barcelona, please visit: www.mwcbarcelona.com/attend/register-your-interest

About GSMA

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Africa, Los Angeles and Shanghai, as well as the Thrive Series of regional conferences.

For more information, please visit the GSMA corporate website at www.gsma.com. Follow the GSMA on Twitter: @GSMA.

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PR Newswire

Glory Star Welcomes Visit from Secretary of the Party Working Committee of Malanshan Video Cultural Park

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BEIJING, March 4, 2021 — Glory Star New Media Group Holdings Limited (NASDAQ: GSMG) ("Glory Star" or the "Company"), a leading mobile and online digital media and entertainment company in China, today announced that it was honored to receive a team(the "Malanshan Team") of Malanshan Video Cultural Park (the "Park") in Glory Star’s headquarters in Beijing. The Malanshan Team was led by Deputy Secretary of the Kaifu District Committee of Changsha and Secretary of the Party Working Committee of the Park, Benmiao Zou, and included Member of the Party Working Committee and Deputy Director of the Management Committee of the Park, Yan Huang, Director of China Merchants Cooperation Bureau Bin Hu, and others. During the visit, the Malanshan Team participated in discussions with the Company’s management team, which included its CEO Bing Zhang, CFO Perry Lu, CIO Qingfei Tang, and executive assistant Yida Ye.

As part of the discussion, the Secretary of the Party Working Committee of the Park, Benmiao Zou shared the Park’s recent development and commented that the Park will focus on the Internet, content production, cloud computing, cloud storage, 5G, audio-visual technology, e-sports, copyright integrated services, public services, and other key areas, while promoting the construction and development of companies and projects by means of supporting infrastructure, reducing taxes and related fees, supporting cultural and technological innovation, as well as optimizing the business operating environment.

Glory Star’s CEO Bing Zhang expressed his warmest welcome to the Malanshan Team’s visit, and conducted an extensive and in-depth discussions of the Company’s digital audio and video content creation, IP integrated operation management, content e-commerce system construction, live broadcast industry support services, and other digital content industry innovation and development with the Malanshan Team. Following the discussion, Glory Star and the Malanshan Team agreed to establish an effective communication mechanism, strive to implement the cooperation vision at the industrial-level, jointly promote the sustainable and healthy development of the cultural and technology industry, and help promote further development of the Malanshan network information industry.

Malanshan Video Cultural Park, which relies on internet technologies and focuses on video culture, is an innovation highland established by Changsha in recent years. After two years of development, it has soon become a cultural and creative gathering area, with digital video as its leading industry. During the epidemic period, Malanshan Video Cultural Park helped a group of leading enterprises with their site selection and settlement by online inviting tenders, online negotiation and online contract signing. So far, 1462 new enterprises have registered, among which, 18 are Global 500 and renowned listed companies, including 4 main board listed companies namely MANGO EXCELLENT MEDIA, TVZONE, CHINA SOUTH PUBLISHING & MEDIA GROUP, and HUNAN TV & BROADCAST INTERMEDIARY CO., LTD.

About Glory Star New Media Group Holdings Limited

Glory Star New Media Group Holdings Limited is a leading mobile entertainment operator in China. Glory Star’s ability to integrate premium lifestyle content, including short videos, online variety shows, online dramas, live streaming, its Cheers lifestyle video series, e-Mall, and mobile app, along with innovative e-commerce offerings on its platform enables it to pursue its mission of enriching people’s lives. The company’s large and active user base creates valuable engagement opportunities with consumers and enhances platform stickiness with thousands of domestic and international brands.

Safe Harbor Statement

Certain statements made in this release are "forward looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. When used in this press release, the words "estimates," "projected," "expects," "anticipates," "forecasts," "plans," "intends," "believes," "seeks," "may," "will," "should," "future," "propose" and variations of these words or similar expressions  (or the negative versions of such words or expressions ) are intended to identify forward-looking statements. These forward-looking statements are not guarantees of future performance, conditions or results, and involve a number of known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside the Company’s control, that could cause actual results or outcomes to differ materially from those discussed in the forward-looking statements. Important factors, among others, are: the ability to manage growth; ability to identify and integrate other future acquisitions; ability to obtain additional financing in the future to fund capital expenditures; fluctuations in general economic and business conditions; costs or other factors adversely affecting our profitability; litigation involving patents, intellectual property, and other matters; potential changes in the legislative and regulatory environment; a pandemic or epidemic; and other factors listed in the Company’s Annual Report on Form 10-K for the year ending December 31, 2019 and in other filings made by the Company with the Securities and Exchange Commission from time to time. The Company undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law. Such information speaks only as of the date of this release.

Contacts
Glory Star New Media Group Holdings Limited
Yida Ye
Email: yeyida@yaoshixinghui.com

ICR LLC.
Sharon Zhou
Tel: +1 (646) 308-0546
Email: gsnm@icrinc.com

PR Newswire

Chinese Industrial Internet Solution to Lead New Tech Revolution

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BEIJING, March 4, 2021 — The world-leading provider of solutions to better life Haier’s COSMOPlat topped the list of China’s 15 leading domestic cross-industry and cross-domain industrial internet platforms unveiled by the Ministry of Industry and Information Technology at the end of 2020. The evaluation was an effort to boost the development of China’s industrial internet.

Haier Group President Zhou Yunjie (left), visited Qingdao Choho Industrial Co. Ltd. on February 23. Haier’s COSMOPlat established a strategic cooperation last May with Choho, helping the company in digital transformation and upgrading.
Haier Group President Zhou Yunjie (left), visited Qingdao Choho Industrial Co. Ltd. on February 23. Haier’s COSMOPlat established a strategic cooperation last May with Choho, helping the company in digital transformation and upgrading.

COSMOPlat is the world’s first industrial internet platform that allows whole-process user participation. It has been assigned by the three major international standardization organizations – IEEE, IEC and ISO, the leaders to formulate international standards of mass customization solutions.

The European Union (EU) has invited COSMOPlat to get involved in its GAIA-X initiative, a cloud project aiming to enhance Europe’s data infrastructure and digital sovereignty. The EU also has decided to build the 10th innovation center for industrial internet in China, with COSMOPlat as the only partner outside the EU.

User involvement is one of the main reasons these organizations have chosen COSMOPlat as a partner. Henning Kagermann, known as the father of Industry 4.0, said that COSMOPlat builds an ecosystem on the basis of user experience, rather than just focusing on factories and automation.

The platform has so far tapped into 15 sectors, from building a customization network in the fashion industry involving designers, garment factories and clients to offering solutions to the suppliers, purchasers and processors in the stone mining business.

Haier has also expanded COSMOPlat to 20 countries in the world, boosting the growth of its international brands, such as GE Appliances in the United States, Candy in Italy and Fisher & Paykel in New Zealand.

Globally, industrial internet platforms in different regions show distinguishing characteristics. The US, led by GE and Amazon, uses its advanced Internet, information, communication and software technologies to reshape manufacturing in a top-down approach. Europe, on the other hand, with Siemens, Bosch and SAP giving full play to their advantages in high-end manufacturing, focuses on a bottom-up optimization of production process that covers intelligent factories and smart manufacturing and logistics.

China has also witnessed robust growth of industrial internet over recent years. There are about 600 industrial internet platforms worldwide, of which 500 are based in China. As both a global major manufacturer and an Internet powerhouse, China is building a user-driven industrial internet ecosystem, which highlights the linkage and interactions between the industries and users.

Haier’s COSMOPlat is a representative of the Chinese-style industrial internet, and this model is widely anticipated to bring about a new wave of industrial revolution with far more influence than the previous three revolutions.

PR Newswire

Glory Star Develops In-Vehicle Interactive Content Application for New Energy Vehicles

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BEIJING, March 2, 2021 — Glory Star New Media Group Holdings Limited (NASDAQ: GSMG) ("Glory Star" or the "Company"), a leading mobile and online digital media and entertainment company in China, today announced that its independently developed in-vehicle audio and video interactive content application (the "Application") for its CHEERS video platform has entered the internal testing stage of development. Once officially released, the Application will allow both drivers and passengers to access interactive audio and video content and services on the Company’s CHEERS video platform, to be made available through the global mainstream in-vehicle user interfaces of new energy vehicles.

The CHEERS video platform’s technical team developed the Application. The Application utilizes the Company’s AI smart recommendation engine to integrate with Glory Star’s content ecosystem and will be capable of providing users with an audio and video entertainment experience that is personalized, immersive, and diverse.

The development of in-vehicle interactive content is a very important part of the Company’s business strategy. Such development will provide both drivers and passengers with a more diverse set of in-vehicle internet services, create smarter driving experiences for users of the Application, and enhance users’ connections to the Company’s CHEERS platform. In addition, the development of in-vehicle interactive content will further expand the range of opportunities for mobile applications on the Company’s CHEERS video platform in the 5G era. With the iteration of new electronic equipment installed in new energy vehicles and the widespread adoption of the Internet of Vehicles, the market for in-vehicle interactive content has already displayed huge potential.

About Glory Star New Media Group Holdings Limited

Glory Star New Media Group Holdings Limited is a leading mobile entertainment operator in China. Glory Star’s ability to integrate premium lifestyle content, including short videos, online variety shows, online dramas, live streaming, its Cheers lifestyle video series, e-Mall, and mobile app, along with innovative e-commerce offerings on its platform enables it to pursue its mission of enriching people’s lives. The company’s large and active user base creates valuable engagement opportunities with consumers and enhances platform stickiness with thousands of domestic and international brands.

Safe Harbor Statement

Certain statements made in this release are "forward looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. When used in this press release, the words "estimates," "projected," "expects," "anticipates," "forecasts," "plans," "intends," "believes," "seeks," "may," "will," "should," "future," "propose" and variations of these words or similar expressions  (or the negative versions of such words or expressions ) are intended to identify forward-looking statements. These forward-looking statements are not guarantees of future performance, conditions or results, and involve a number of known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside the Company’s control, that could cause actual results or outcomes to differ materially from those discussed in the forward-looking statements. Important factors, among others, are: the ability to manage growth; ability to identify and integrate other future acquisitions; ability to obtain additional financing in the future to fund capital expenditures; fluctuations in general economic and business conditions; costs or other factors adversely affecting our profitability; litigation involving patents, intellectual property, and other matters; potential changes in the legislative and regulatory environment; a pandemic or epidemic; and other factors listed in the Company’s Annual Report on Form 10-K for the year ending December 31, 2019 and in other filings made by the Company with the Securities and Exchange Commission from time to time. The Company undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law. Such information speaks only as of the date of this release.

Contacts

Glory Star New Media Group Holdings Limited
Yida Ye
Email: yeyida@yaoshixinghui.com

ICR LLC.
Sharon Zhou
Tel: +1 (646) 308-0546
Email: gsnm@icrinc.com

PR Newswire

China Online Education Group to Report Fourth Quarter 2020 and Full Year 2020 Financial Results on Friday, March 5, 2021

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Earnings Call Scheduled for 8:00 a.m. EST on March 5, 2021

BEIJING, Feb. 27, 2021 — China Online Education Group ("51Talk", or the "Company") (NYSE: COE), a leading online education platform in China, with core expertise in English education, today announced that it will report its fourth quarter 2020 unaudited financial results on Friday, March 5, 2021, before the open of U.S. markets.

The Company’s management will host an earnings conference call at 8:00 a.m. U.S. Eastern Time on March 5, 2021 (9:00 p.m. Beijing/Hong Kong time on March 5, 2021).

Dial-in details for the earnings conference call are as follows:

United States Toll:

+1-866-264-5888

International:

+1-412-317-5226

Mainland China Toll:

400-120-1203

Hong Kong Toll:

800-905-945

Hong Kong-Local Toll:

+852-3018-4992

Participants should dial-in at least 10 minutes before the scheduled start time and ask to be connected to the call for "China Online Education Group."

Additionally, a live and archived webcast of the conference call will be available on the Company’s investor relations website at http://ir.51talk.com.

A replay of the conference call will be accessible approximately one hour after the conclusion of the live call until March 12, 2021, by dialing the following telephone numbers:

United States Toll:

+1-877-344-7529

International Toll:

+1-412-317-0088

Replay Access Code:

10152865

About China Online Education Group

China Online Education Group (NYSE: COE) is a leading online education platform in China, with core expertise in English education. The Company’s mission is to make quality education accessible and affordable. The Company’s online and mobile education platforms enable students across China to take live interactive English lessons with overseas foreign teachers, on demand. The Company connects its students with a large pool of highly qualified foreign teachers that it assembled using a shared economy approach, and employs student and teacher feedback and data analytics to deliver a personalized learning experience to its students.

For more information, please visit http://ir.51talk.com.

PR Newswire

Chinese dance show recreates glamour of Tang Dynasty

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BEIJING, Feb. 26, 2021 — A news report by China.org.cn on a dance show featured Tang Dynasty culture:

 

During Chinese Lunar New Year holiday, dance show "Night Banquet in the Tang Dynasty Palace" went viral on Chinese social media. The five-minute performance depicts a group of plump palace maid figurines who "came to life," capering around on their way to a court feast.

Modern digital technologies including VR and AR, are used to produce a combination of virtual scene with real stage, shifting from a museum housing such national treasures as the owl-shaped wine vessel and Jiahu Bone Flutes, to majestic red-walled palaces. This visual feast allowed viewers to travel back in time to the Tang Dynasty.

The Tang Dynasty is considered a golden age in China’s long history. In the seventh century, when America and Africa were still "sleeping continents," China was experiencing unprecedented national unity, with wise and open-minded political governance, intellectual liberation and a vibrant economy. Diverse cultures intermixed, and the Chinese civilization spread throughout the world along the ancient Silk Road.

In the show, the dancers wore padded clothing with cotton in their cheeks to better represent the full-figured Tang women. Meanwhile, the crescent-shaped makeup on their temples faithfully reproduced the fashionable "xiehong" makeup of the time. The dancers were dressed in simple and bright clothing with low-cut necklines, showing the diverse Tang Dynasty fashion. These details vividly illustrate the free, open and confident look of Tang women, as well as the affluence and openness of the society.

The dancers wielded flutes, cymbals, five-stringed lutes and panpipes, which were popular musical instruments during the Sui and Tang dynasties. Many of these were introduced to China during ancient times, demonstrating the Tang Dynasty’s inclusive culture which integrated elements from East and West.

Openness, inclusiveness and the coexistence and mixture of different civilizations are why this period continues to fascinate people around the world, and the idea behind it is a valuable heritage passed on by the Tang Dynasty.

Nowadays, many people from other countries are keenly interested in cultural elements from the Tang dynasty, including the costumes, architecture, and related films and TV shows. At the same time, however, some have also deliberately stirred up controversy. The real Tang Dynasty culture is worth more attention.

"Night Banquet in the Tang Dynasty Palace" gives viewers a glimpse into this fascinating culture. Through the mobile internet and digital technologies, these "national treasures," preserved as part of China’s 5,000-year history and culture, are waiting to be known and appreciated by more.

China Mosaic
http://www.china.org.cn/video/node_7230027.htm
Chinese dance show recreates glamour of Tang Dynasty
http://www.china.org.cn/video/2021-02/26/content_77251433.htm

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PR Newswire

Cision Brings PR, Social Media Management and Digital Consumer Intelligence Together with Category-Defining Acquisition of Brandwatch

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CHICAGO and BRIGHTON, England, Feb. 26, 2021 — Cision announced today that it has entered into a definitive agreement to acquire Brandwatch, a global leader in digital consumer intelligence and social media listening, for $450 million. This strategic move will combine two leaders in their respective industries and will bring to customers the substantial benefits of their complementary capabilities to deliver the future of PR, marketing and digital customer engagement.


The forces of digital transformation reward those organizations and boardrooms that listen to and quickly capitalize on digital insights from their consumers. Leading companies are quickly adapting and using these insights to create tailored, authentic communications and direct connections with customers at scale. This paradigm shift to real-time, customer-centric PR, marketing and customer care strategies will continue to accelerate and differentiate those companies that take action.

Cision is a leader in news distribution and media monitoring and analysis with a media contact database of approximately 1 million journalists and media outlets and over 75,000 customers. Brandwatch works with thousands of the world’s most admired brands, using the latest in artificial intelligence (AI) and machine learning to bring structure to and derive meaning from the voices of the billions of people using social media.

Cision and Brandwatch are a compelling combination. Together, they will provide brands and organizations with consumer and media intelligence to devise more effective customer engagement strategies from PR and marketing to research and product development. Whether teams are connecting with journalists and influencers, launching social campaigns, developing brand messaging or conducting deep research into consumer behavior, they will have real-time insights and long-term trend analysis to guide them.

"The continued digital shift and widespread adoption of social media is rapidly and fundamentally changing how brands and organizations engage with their customers," said Abel Clark, CEO of Cision. "This is driving the imperative that PR, marketing, social and customer care teams fully incorporate the unique insights now available into consumer-led strategies. Together, Cision and Brandwatch will help our clients to more deeply understand, connect and engage with their customers at scale across every channel."

"We have always built Brandwatch with ambition. That was recognized by Forrester, who recently named us as a leader in our space," said Giles Palmer, founder and CEO of Brandwatch. "Now is the time to take the next step – joining a company of significant scale to create a business and a suite of products that can have an important global impact. We are excited to join Abel and the Cision team to supercharge our work and bring even more value to our customers."

Brandwatch was named a Leader in The Forrester Wave™: Social Listening Platforms, Q4 2020.

The deal is expected to close in the second quarter of 2021.

Macquarie Capital acted as an exclusive financial adviser to Brandwatch on this transaction. Cooley LLP acted as legal counsel to Brandwatch.

Gibson, Dunn & Crutcher LLP acted as M&A legal counsel, Willkie Farr & Gallagher LLP acted as financing legal counsel and Latham & Watkins LLP acted as regulatory counsel to Cision.

About Brandwatch
Brandwatch is the world’s pioneering digital consumer intelligence suite. The company’s AI-powered deep social listening and content marketing analytics products help over 2,000 of the world’s most admired brands and agencies make insightful, data-driven decisions. Brandwatch includes leading content marketing platform BuzzSumo in its portfolio. Brandwatch has 10 offices around the world and is headquartered in Brighton, UK.

About Cision
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Falcon.io social media platform headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision’s award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

 

Media Contacts:

Cision  

Brandwatch

Maggie Lower 

Will McInnes     

Chief Marketing Officer  

Chief Marketing Officer

CisionPR@cision.com   

will@brandwatch.com

 

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PR Newswire

inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution

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The diversity of its solutions, customer focus, and deep customization help it fill the white spaces in the market and expand in diverse industries

LONDON, Feb. 25, 2021 — Based on its recent analysis of the European Contact Center-as-a-Service (CCaaS) market, Frost & Sullivan recognizes inConcert with the 2020 European Enabling Technology Leadership Award. Its keen understanding of market dynamics, customer demands, and industry Mega Trends has helped the company design a remarkable product portfolio and position itself as an industry challenger. Its inConcert Omnichannel Contact Center solution has steadily gained traction in the market by helping businesses enhance their customer service capabilities, reduce costs, and energize business operations.

inConcert
inConcert

"inConcert offers one of the industry’s most comprehensive and diverse portfolios comprising modules and applications that respond to various challenges across the CX space. inConcert Omnichannel Contact Center, the core of the product portfolio, presents powerful contact center features such as dialing, messaging, interactive voice response (IVR), recording, and integration capabilities enhanced by AI," said Federico Teveles Research Analyst, CX. "Its products support the management of interactions across 11 channels through a unique, single interface. It also delivers one of the largest sets of channel options covering voice, mail, SMS, webchat, Web Forms, video, Instagram, YouTube, Twitter, Facebook, and WhatsApp."

Furthermore, the company delivers systems that are not a part of the core of a contact platform but add value and meet customer needs without requiring third-party application integration. Some of these systems include chatbots and virtual assistants, workforce management, speech analytics, and quality assurance. Meanwhile, its wide array of plug-and-play business applications covers the entire life cycle of customers and enhancing their revenue-generating opportunities.

inConcert complements its wide portfolio with its advanced customization tools to provide tailor-made solutions that clients can use by themselves with proper training. It substantially expanded its portfolio in 2020 to include complete functional modules that adhere to the latest technological trends in terms of artificial intelligence (AI), robotic process automation (RPA), omnichannel capabilities, and mobility. Some of these upgrades are the inConcert Video Contact Center for video calls, a mobile app for inConcert Marketing & Sales, a machine learning-based lead distributor, an AI module for inConcert HelpDesk, and a new speech analytics technology.

"inConcert’s excellent post-sales customer services across training, business consulting, professional services, and 24/7 customer support give it a further advantage in the CCaaS market," noted Teveles. "It performs the entire solution delivery process, from analysis, customization, implementation, and onboarding to training and support all by itself by working alongside clients. Overall, its high-quality solutions and deep customer focus have helped it expand into diverse industries and markets all over the world."

Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products, but also enables the development of new products and applications. The award recognizes the high market acceptance potential of the recipient’s technology.

Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion. Contact us: Start the discussion.

Contact:

Kristen Moore
P: 210.247.3823
E: kristen.moore@frost.com

About inConcert

Since 2001 inConcert has been developing software and implementing technological solutions for contact centers, customer service, marketing and sales – deployed in on-premises and SaaS modes – that help organizations of different industries and sizes to increase their revenues, reduce operating costs and provide an excellent experience for their customers.

For further information visit https://www.inconcertcc.com/en/

 

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PR Newswire

GlocalMe Launches Three New Products in One Month, Bullish with Better Connection in All Conditions

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HONG KONG, Feb. 24, 2021 — GlocalMe®, a product and service brand of UCLOUDLINK GROUP INC. ("uCloudlink") (NASDAQ: UCL), the world’s first and leading mobile data traffic sharing marketplace, has launched two more new portable Wi-Fi hotspots, DuoTurbo and TriForce. This follows the launch of its new portable mobile Wi-Fi hotspot FirstG in early February.

As the next-generation models of GlocalMe®‘s mainline products, DuoTurbo and TriForce are equipped with Cloud SIM, uCloudlink’s proprietary and core technology. The launch of three new GlocalMe® products just two months into 2021 represents the company’s response to market changes and the need to offer more wide-ranging solutions to help connect users and the world.

"As a high-tech enterprise, uCloudlink’s world-leading position is anchored in our unique, pioneering technology, Cloud SIM," said Victor Xu, Chief Sales Officer at uCloudlink. "Cloud SIM empowers users to stay ‘Always Better Connected’. It enables users to access the best quality network on available operators intelligently and in real-time under all conditions, such as adverse weather and conditions like winter storm blackouts when people are demanding superior connection to the Internet for obtaining real-time alerts and notifications."

DuoTurbo is equipped with two modems, one for operations and the other for back-up. This increases stability and enables the hotspot to deftly handle cluttered and diverse environments, delivering seamless connection for users such as business professionals, who need to stay connected whether at home or on a business trip. DuoTurbo comes with a 2.4" touchscreen and 12-hour battery life.

TriForce is the most durable and compatible mobile Wi-Fi solution on the market today, providing a continuous connection for up to 28 hours. It doubles as a power bank, boasting three output ports that include micro-USB, Type-C, and lightning. The comprehensive coverage, stability, and efficiency enabled by Cloud SIM have already helped millions of travelers enjoy a seamless Internet experience both at home and around the world.

The innovative Cloud SIM technology lies in the many benefits that it offers users. It achieves reliable network connection without requiring a physical SIM card, all the while ensuring the same high security. No contract is required, nor are there hidden costs or roaming fees. Moreover, users can enjoy the network coverage of multiple operators at the same time, meaning that they stay connected and online.

For consumers, please visit the GlocalMe® website or Amazon shop. Updates will also be released on Facebook (@GlocalMe) as well as Instagram and Twitter (@glocalmemoments).  

About UCLOUDLINK GROUP INC.

uCloudlink is the world’s first and leading mobile data traffic sharing marketplace, pioneering the sharing economy business model for the telecommunications industry. The company’s products and services deliver unique value propositions to mobile data users, handset and smart-hardware companies, mobile virtual network operators (MVNOs) and mobile network operators (MNOs). Leveraging its innovative cloud SIM technology and architecture, the Company has redefined the mobile data connectivity experience by allowing users to gain access to mobile data traffic allowance shared by network operators on its marketplace, while providing reliable connectivity, high speeds and competitive pricing.

CONTACT:
Carina Cheung
carina-pr@ucloudlink.com

PR Newswire

Computime Accelerates Intelligent Enterprise Journey with SAP Solutions in Hong Kong

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HONG KONG, Feb. 24, 2021 — Computime Group Limited (Stock Code: 0320.HK), a global leader in electronics manufacturing services and specialized Internet of Things (IoT) solutions, is furthering its growth as an intelligent technology-driven enterprise by leveraging a host of SAP solutions in Hong Kong. Computime is in the process of adopting SAP S/4HANA and SAP Analytics Cloud with SAP Cloud Platform as the core, in conjunction with SAP technologies tailored for the technology-driven business to accelerate its digital transformation.

With strong business and operation foundation laid down over years, the Hong Kong-based Computime is further strengthening its growth trajectory and market position from a traditional electronics manufacturer into a developer of innovative technologies for the IoT and smart living sectors. This advancement of digital transformation will reshape Computime’s end-to-end operations with the following suite of SAP cloud and on-premises solutions with the aim to reimagine and automate its business processes and make better, faster decisions.

  • At the core of the deployment is SAP S/4HANA as the backbone that integrates standardized sales, sourcing, manufacturing, finance and reporting processes.
  • With SAP Analytics Cloud, Computime can visualize its data, produce more customized, accurate forecasts, reports and plans and better manage its workflow, from research to production and shipment.
  • SAP Sales Cloud enables Computime to quickly and more fully respond to customer requests.
  • SAP Ariba Sourcing can reduce supplier onboarding costs and compliance risk to help increase product profitability.
  • Advanced SAP financial tools let Computime gain real-time insight into global cashflow and liquidity management, which ensures secure and compliant treasury operations governance.

"With SAP S/4HANA as our digital foundation, we are in a position to take advantage of other SAP innovations such as SAP Analytics Cloud and SAP Cloud Platform that deliver deep industry-specific capabilities. A high-tech manufacturing solutions organization, like Computime, that invests heavily in research and engineering, has unique needs and we remain at the forefront of our industry by embracing the best new technologies," said Bernard Auyang, Executive Director and Chief Executive Officer of Computime.

Fabian Padilla Crisol, Managing Director, SAP Hong Kong, said, "As a dynamic company, proven to be committed to transforming to seize opportunities in a fast-changing technology landscape, Computime is now moving forward even faster with SAP solutions. SAP’s value-focused approach is enabling Computime to see benefits in terms of productivity, cost savings and sales, with a low total cost of ownership, while ongoing simplification will help it continue to grow as a more agile intelligent enterprise in the future."

About SAP

SAP’s strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com/hk.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

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