Tag Archives: SVY

PR Newswire

Singapore Excels at Biggest Work-From-Home Experiment of Our Time: Lark Study

Leave a comment
  • New study reveals 94% of PMEs want flexible work to stay, but need proper tools for collaboration
  • Highlights importance of collaboration tools in not only ensuring work efficiency and productivity, but also in making work more enjoyable

SINGAPORE, Jan. 28, 2021 — As Singapore moves into Phase 3, employees are beginning to think about life after the pandemic including the possibilities on how they can restructure their time outside of the traditional 9-to-5 work-week model. Nearly a year ago, non-essential employees were forced to work from home on a consistent basis – many for the first time. Now, a recent study conducted by Lark, a next-generation digital collaboration suite, revealed that what started as a short-term measure is what Singapore Professionals, Managers, and Executives (PMEs) are expecting moving forward.

According to the study, Singapore is poised to offer flexible work arrangements for the long term, but there is still a need to ensure that the right collaboration tool is in place to foster a positive work environment. The study highlights the importance of investing in a collaboration tool that not only enables work efficiency and productivity, but also makes work more enjoyable.

"Singapore organizations are faced with a growing interest in flexible work arrangements and must find ways to adopt and integrate these practices into work routines, or they will see a decrease in employee satisfaction," said Joey Lim, Lark Vice President of Commercial – Asia. "It is understandable that one major concern about this type of arrangement is the impact on team collaboration. With a dispersed workforce, and the option to work remotely, more employees are relying on collaboration tools to communicate, connect, and at the end of the day, get the job done."

To help organizations better understand the impact of flexible work arrangements on employees and the organization at large, Lark and Milieu Insight, a consumer data analytics firm, rolled out a study to 1,000 PMEs in Singapore.

The study reveals several key findings in the following areas:

  • The perception of flexible work and existing collaboration tools
  • The usage of collaboration tools
  • The needs for the future

Current perception of flexible work and existing collaboration tools

During the biggest work-from-home experiment of our time, Singapore employees have far exceeded expectations proving the nation is well positioned for flexible work arrangements in the long-term. Furthermore, 94% of PMEs want flexible work to stay, which means organizations need to ensure that flexible work is the default work arrangement and should go the distance to ensure their employees are supported with the right setup.

This sentiment is consistent across all age groups and is relatively stable across industries such as Healthcare, Architecture, Computer & Technology, Education, Financial Services, Transportation, and Science & Research. This is also consistent across job levels, business decision makers, and the work sector.

However, only one in five PMEs are very satisfied with their current remote and online collaboration work setup. Half are somewhat satisfied while the rest are neutral (22%) or dissatisfied (11%). This also highlights a possible mismatch in satisfaction and perceived adoption among different levels of employees with the decision makers (director level and above) skewing higher (40%) vs the total respondents (25%) in saying their team is very well adapted to using collaboration tools. This disconnect between senior and junior level employees’ views further underscores the importance of ensuring senior members take an active role in utilizing collaboration tools to ensure they understand how they’re being used. It’s equally important for senior members to take steps to collect feedback from their teams on how well the tools are being used, and deploy a tool that enables aligned satisfaction and adoption across all levels.

Usage of collaboration tools

Organizations need to focus on ensuring seamless collaboration across all channels of communication. This starts with first understanding which collaboration features employees most rely on, then ensuring that the proper tools are in place to accommodate multi-channel collaboration.

While the extent of tasks used in a collaboration suite vary depending on the employment position, the top three tasks amongst Singapore PMEs are the same: Chat/messaging, video meetings and emails. To make collaboration between these various channels more seamless, it’s important to deploy a collaboration tool that can cover all three major tasks and more, where possible.

With the rise of remote collaboration, the study also finds that Singapore PMEs use these three features for up to half of their day: Video Meetings (94%), File Search (90%) and Messaging (80%), with one in five PMEs noting messaging takes up more than 50% of their work day.

Future needs to ensure a satisfied workforce

7 in 10 PMEs agree that having one tool to support all their needs is essential in making work more enjoyable, highlighting the need for organizations to look at collaboration tools beyond just the purpose of work productivity. Such a factor is important given today’s work environment and the need to ensure a positive work experience even when you don’t always see each other.

In fact, when asked what they felt the key benefits of having the right collaboration tool were, 64% stated they felt it makes their work easier, followed by 60% who stated it makes them more productive. Furthermore, this was followed by 39% who stated having the right tools can make work more enjoyable – a sentiment shared across all age groups but most strongly felt among the millennial generation (25-39 years old).

"2020 was a difficult year for many as we were forced to stay indoors, adjusting to a new way of life and work. The uplifting results of this study proves that Singapore PMEs are resilient and have done extremely well adapting to the new normal," said Lim. "However, this study highlights the importance of investing in a collaboration tool that not only enables work efficiency and productivity, but also makes work more enjoyable."

To download the infographic, click here

About Lark

Lark is the next-generation collaboration suite that enables teams to do their best work together. The suite primarily consists of Lark Mail, Lark Messenger, Lark Docs, Lark Calendar, Lark Meetings, as well as Lark Workplace which integrates third-party applications. All functionalities are deeply integrated into a single app, which is available on Mac, PC, iOS, and Android.

Serving clients from across the globe, Lark is headquartered in Singapore. Visit www.larksuite.com to start using Lark for free.

About Milieu Insight

The online poll was carried out by Milieu Insight, a Singapore-based consumer research firm. The poll included n=1,000 respondents who are currently employed in a PME role or vocation and working at least 35 hours a week and is representative of age and gender. Responses were collected on the week of November 21, 2020, and the margin of error is +/-3% with a 95% confidence level.

PR Newswire

AI-based Platforms Transform the Global Water Sector, Finds Frost & Sullivan

Leave a comment

Technological advancements that require minimal maintenance or human interference become key value proposition differentiators in the water sector

SANTA CLARA, Calif., Jan. 26, 2021 — Frost & Sullivan’s recent analysis, Digitalization Powering the Global Water Market, 2020, finds that smart sensors with advanced artificial intelligence (AI)- and machine learning (ML)-based data analytics platforms are on the rise in the global water sector as they require minimal maintenance or human interference. The COVID-19 pandemic has further highlighted the sector’s technological need following supply chain disruptions and a labor shortage during lockdowns, which adversely impacted the growth of the water market globally. Due to the pandemic, the global water market  declined to $805.31 billion in 2020 from $947.89 billion in 2019. The market was projected to reach $1,014.54 billion in 2020, registering an impressive growth of 7%.

Frost & Sullivan
Frost & Sullivan

For further information on this analysis, please visit: http://frost.ly/573

"The water market could witness more high-level consolidation of data analytics platforms in the water sector. Cellular communication technologies, such as narrowband Internet of Things (NB IoT) and long-term evolution for machines (LTE-M), could become key enablers of growth penetration and digital transformation," said Paul Hudson, Energy & Environment Research Analyst at Frost & Sullivan. "Going forward, the product-as-a-service business model would become the most subscribed among customers for its equal risk allocation and ability to provide high value to customers."

Hudson added: "Smart decentralized water and wastewater treatment solutions are disrupting the market significantly. Low OPEX and holistic economic sustainability have become key drivers that enable the growth of decentralized treatment systems. Value-add services and solutions such as decision and predictive intelligence, along with a smart product line and effectively leveraging e-commerce platforms, could improve customer relationships and increase loyalty. These features have gained precedence due to the pandemic."

Despite the pandemic’s adverse impact on the global water sector, market participants can focus on the following growth prospects:

  • Hydration treatment systems market:
    • Filter-as-a-service: For price-sensitive customers, smart hydration treatment systems and solutions providers could offer the filter-as-a-service business model.
    • Flavor pack: To enhance customer relationships and brand loyalty, hydration treatment systems providers could add flavor and mineral packs as a value-add to their product line.
  • Municipal and industrial water and wastewater treatment systems market:
    • Smart operation: Market participants must embrace smart operation and AI-based virtual assistance platforms that can significantly reduce the OPEX cost of a treatment plant.
  • Irrigation systems and solutions market:
    • Investment/mergers and acquisitions (M&A): Smart irrigation solution providers should invest in research and development (R&D) or M&A to provide holistic smart irrigation solutions.
  • Bottled water hydration market:
    • Leading brands are introducing recycled PET bottles to reduce plastic waste generation. Startups are experimenting with degradable plastics and paper-based bottles. Products with sustainable packaging will be in high demand.

Digitalization Powering the Global Water Market, 2020 is the latest addition to Frost & Sullivan’s Energy & Environment research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion

Digitalization Powering the Global Water Market, 2020

K481

Contact:
Jaylon Brinkley
P: +1 210 247 2481
E: Jaylon.Brinkley@frost.com
http://ww2.frost.com

Related Links :

Frost New Home page v2

PR Newswire

Kingdee Wins IDC’s 2020 SaaS Customer Satisfaction Award for ERP

Leave a comment

SHENZHEN, China, Jan. 26, 2021 — Kingdee International Software Group Company Limited ("Kingdee" or the "Group"; stock code: 00268.HK) received the IDC 2020 SaaS ERP Customer Satisfaction Award based on the results of IDC’s SaaSPath global survey (IDC #US46933620), and was the one and only Chinese SaaS vendor recognized by this Award.

The Customer Satisfaction Award Program (the CSAT Awards) seeks to recognize leading software-as-a-service (SaaS) vendors in each application market with the highest customer satisfaction scores based on IDC’s SaaSPath survey. SaaSPath is a global survey of approximately 2,000 organizations across all geographic regions and company sizes, where customers are asked to rate their vendors on more than 30 different customer satisfaction metrics.

Robert Xu, Chairman and CEO of Kingdee Group said, "It is our honor to be granted the IDC Customer Satisfaction Award, and truly grateful to our customers for their recognition and positive comments on Kingdee. It will be a beginning for us to uphold the philosophy of ‘Customer Orientation, Dedication as foundation and Long-term professionalism’, as to achieve customer direction connection and succeed with leading technology, best-in-class product and service, as well as innovation in enterprise management."   

SaaSPath is IDC Global’s first SaaS-specific industry survey, providing customer-side guidance for vendors on the SaaS buyers’ thinking and decision process. Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, drivers and inhibitors, packaging and pricing options, and in-depth vendor reviews, ratings, spend, and advocacy scores for most leading vendors in each of the 15 functional application markets.

The SaaSPath survey is conducted across all company sizes around the world, including roughly 55% IT leaders and 45% line of business leaders, and its survey targets cover enterprises senior management. All respondents go through an extensive screening process to ensure they are familiar with the technologies they are being asked about, are current users, and have influence in their company’s technology buying decisions. Further, all customer satisfaction metrics and ratings are collected solely from current customers of the vendors being rated, to ensure scoring reflects up-to-date customer sentiment based on proper vendor familiarity and knowledge.

About Kingdee

Kingdee International Software Group Company Limited ("Kingdee International" or "Kingdee") was established in 1993. It is listed on the Main Board of the Hong Kong Stock Exchange (stock code: 0268.HK) and headquartered in Shenzhen, the PRC. Adhering to the core values of "Acting in all Conscience, with Integrity and Righteousness", the Company is committed to helping businesses achieve their growth targets and let the sun shine on every company through dedicated services. It strives to provide them with the most trusted enterprise service platform.

Through persistent efforts to explore China’s Cloud enterprise service market, Kingdee has retained the largest share in the enterprise application software sector for fast-growing enterprises for 16 consecutive years according to IDC, and has grasped the biggest share in the enterprise-grade SaaS Cloud services industry in China for the second years, held the largest market share in SaaS ERM (Cloud ERP) and Financial Cloud for four consecutive years. Kingdee is currently the only SaaS cloud service provider of Chinese enterprises selected into Gartner’s market guide.

PR Newswire

A new ranking by MIT Technology Review Insights highlights the countries making the fastest progress to a low-carbon future

Leave a comment

CAMBRIDGE, Mass., Jan. 26, 2021 — The Green Future Index, a new study by MIT Technology Review Insights in association with Citrix, Morgan Stanley, and Salesforce ranks 76 countries and territories on the progress and commitment they are making toward a green future by reducing carbon emissions, developing clean energy, and innovating in green sectors, as well as the degree to which governments are implementing effective climate policies.

(PRNewsFoto/MIT Technology Review Insights)
(PRNewsFoto/MIT Technology Review Insights)

The interactive index shows which countries are progressing fastest in global efforts to decarbonize and limit global heating in line with the goals of the Paris Agreement.

The key findings are as follows:

  • Europe will be a future green leader. Europe dominates the top of the index, with 15 European nations in the top 20. Many countries across the region have already made progress with curbing emissions, transitioning energy production to renewable sources, and investing in green mobility. Since covid, the EU has committed more than €200 billion in bold green economy investments, accelerating decarbonization even in the most fossil-fuel dependent states.
  • Iceland, Denmark, and Norway top the index. Iceland, in first place, aims to be carbon neutral by 2040. The country has become a world leader in clean energy and carbon capture technology. Denmark (2nd) is the largest producer of hydrocarbons in Europe to stop issuing new oil and gas exploration licenses. Norway (3rd) is also striving to decouple its economy from fossil fuels.
  • Costa Rica and New Zealand secure top 10 positions. Costa Rica, ranked 7th, and New Zealand, ranked 8th, have made major strides with renewables and have world-leading agendas for decarbonization across industry and agriculture. Canada (14th), Singapore (16th), and Uruguay (20th), the other non-Europeans in the top 20, have strategies for decarbonization, transitioning energy sources, and government-led initiatives to promote green living, such as Singapore’s Zero Waste Masterplan, which aims to reduce landfill waste by 30% between now and 2030.
  • There is uneven progress across the world’s largest economies. The United States (40th) has reduced emissions over recent years and is responsible for nearly one-fifth of the world’s green patents. Yet it is emerging from four years of climate denial and remains heavily dependent on fossil fuels and unsustainable farming practices. China (45th) is responsible for more than one-quarter of global emissions but has pledged to become carbon neutral by 2060 and is the world’s fastest growing producer of renewable energy. France (5th), Germany (11th), and Canada (14th) are the highest ranked countries in the G20.
  • The countries at the bottom of the index risk losing competitiveness in the green economy. The laggards include South Africa (47th), Vietnam (49th), and Indonesia (57th), where economic pressures run counter to sustainable development. Japan (60th) has a goal to be carbon neutral by 2050, although government targets for renewable energy remain modest. The 16 "abstainer" countries at the bottom include petrostates such as Saudi Arabia, Iran, Qatar, and Russia. The latter’s Energy Strategy 2035 for expanding oil and gas production identified the trend toward carbon neutrality as an existential threat.

"With hundreds of billions of dollars being injected into economies worldwide, covid-19 has created huge momentum for developing green industries and financing infrastructure that will be clean, technologically advanced, and climate resilient," says Nico Crepaldi, head of custom content, MIT Technology Review. "In the future, we’re likely to see ‘green’ being synonymous with economic competitiveness."

To view the research findings, visit the interactive page or click here to download the report.

For more information, please contact us at insights@technologyreview.com 
About MIT Technology Review

Photo – https://mma.prnasia.com/media2/1425763/mit_technology_review_insights_the_green_future_index.jpg?p=medium600

PR Newswire

Zendesk Research Predicts: APAC Business Success in 2021 Hinges on Delivering Exceptional Customer Experiences

Leave a comment

Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding, making it harder for businesses in APAC to meet expectations in a post-pandemic world

SINGAPORE, Jan. 22, 2021 — Despite 2020 being a year of far-reaching and rapid transformation in how people live, collaborate, and connect, the global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report 2021 shows the customer experience is increasingly crucial to business success and that the most successful companies are adopting new technology at record speed. In fact, new data released today shows that half (53%) of organisations in APAC are planning to invest in CX software more in 2021. At the same time, two in five (44%) customers in the region say that experience is more important to them now compared to a year ago and 67% of companies say their organisation prioritises CX more than a year ago.

Further highlighting the acceleration of technology, a Gartner survey conducted in 2020 found that 91% of organisations said that CX was one of or the primary goal of their digital business transformation efforts.[1]

"We’ve seen companies in APAC embrace digitalisation at an incredible speed this year in response to the dramatic shifts in the operating landscape they’ve had to navigate. Customer experience has never been more important, and we think this accelerated adoption of technology is likely to continue in 2021. Organisations need to ensure they have the right strategies, processes and technology in place to empower customer support teams and drive business success," said Wendy Johnstone, Chief Operating Officer, APAC, Zendesk. 

From navigating changing behaviours to adopting new channels to reimagining the workforce, the Zendesk CX Trends Report 2021 gives companies a roadmap to navigate this new CX landscape so they can champion good customer service at every turn. Top findings include: 

Stay ahead of the digital curve: Companies are adopting technology at light speed, and it’s adapt or get left behind. Organisations identified as ‘high-performing’ in APAC based on customer service metrics such as CSAT and reply speed, are more likely to have adopted omnichannel solutions, with over half (54%) offering self-service in addition to other key channels including phone, email or messaging, compared to just 20% of low performers. 

Be part of a more conversational world: As customers adopt new behaviours, the soaring popularity of messaging apps opens the door for more streamlined, conversational experiences. Sixty-nine percent of customers in APAC have tried a new way to get in touch with customer service in the last year. For many, that includes using messaging for support requests over apps like WhatsApp and Facebook Messenger, which have spiked significantly during the pandemic with social messaging up 117% in APAC since February 2020.

Realise the power of employee experience: In an increasingly distributed world, companies must rethink how they work smarter across teams. Many employees still don’t feel like they have the right tools to succeed in this new and often distributed environment, whether it’s keeping track of their performance indicators, staying connected with their colleagues, or feeling supported by their companies. Forty-one percent of managers in APAC say they don’t have the right analytics tools to measure success for remote teams, and 49% of agents don’t have the right tools to work successfully from home.

Set teams up for success by emphasising agility: Facing continued volatility, service and support organisations must find ways to keep up with their customers. Customer experience leaders cited the ability to quickly adapt to the evolving needs of customers as their biggest challenge in 2020 and the highest priority going forward.

Make it easier for customers with a focus on CX: Unprecedented in speed and scale, the recent surge in online channels puts pressure on companies to meet rising expectations as customer experience takes center stage. The vast majority (74%) of customers in APAC say they are willing to spend more with a company that offers a good customer experience, while 75% will still take their business elsewhere following bad experiences.

[1] Gartner, Survey Analysis: Customer Experience Maturity and Investment Priorities, 2020, Ed Thompson, Varun Agarwal, Melissa Davis, 28 July 2020

Additional resources

  • For more, including data and insights by region, industry and company size, go here to read the full report.
  • Check out the virtual event, "CX Trends 2021" here

Methodology

This annual look at the top trends in customer experience combines analysis of the Zendesk Benchmark, a unique data index on how more than 90,000 companies use their support solutions, with the results of surveys gauging the attitudes of more than 8,000 consumers, customer service agents and managers, and technology buyers, in 15 countries, including US, UK, Australia, Brazil, France, Germany, Spain, Japan, Mexico, India, Singapore, Korea, Italy, the Nordics, and Benelux.

About Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.

PR Newswire

Flipclutch Research: WIMI’s Dr. Yang on Opportunities and challenges of Extended Reality (XR)

Leave a comment

HONG KONG, Jan. 21, 2021 — Flipclutch Research, a market research organization in Hong Kong, recently released a research report on ‘Opportunities and challenges of Extended Reality (XR)’. This report comes from the scientific research paper of Dr. Yang of WIMI Hologram Cloud, which explains the development and application of holography in detail and provides us with valuable information. The below is excerpted from the report:

In recent years, virtual reality (VR), mixed reality (MR), and augmented reality (AR) have attracted great attention in academia and industry. The industry also refers to these three technologies collectively Extended Reality (XR). Among them, VR provides a revolutionary next-generation immersive entertainment interaction method, while MR and AR have great hopes to enable users to get rid of a single smartphone screen and enhance the user’s visual experience. Essentially, VR, MR, and AR are all results of mixing digital content with reality, and the difference lies in the ratio of mixing with reality. Both MR and AR need to be implemented in the real environment around the user. Among them, AR pays more attention to the elements of the real world, while the virtual elements in MR play a leading role. Therefore, AR and MR glasses and wearable devices do not need to completely isolate the external world, but only need to cover the digital content part of the user’s current perspective. In order to make the user feel real, AR and MR need to build a 3D model of the environment, and then, integrate the virtual elements and put it in a suitable position to prevent occlusion.In contrast, VR is a 100% virtual simulation experience. It is a virtual world in a three-dimensional space created by computer technology. VR uses a head-mounted display (HMD) to completely cover the user’s field of view (FoV), and then,changes in the content played on the screen are fed back to the user’s eye and head movements accordingly.

AR based on scene understanding is currently the most widely used and most promising form of AR presentation. The Pokemon Go mobile game launched by Nintendo in 2016 uses AR technology. Players can find the sprites in the real environment through the mobile phone screen, and then capture or fight. Since AR essentially superimposes virtual things on the real world, object recognition and scene understanding play a vital role in AR applications, which are directly related to the sense of reality of the final presentation.

MR relies on the powerful 3D rendering capabilities and interactive perception capabilities of HMD to realize the fusion of holographic images and real life. In medical applications, 3D organ images can directly help doctors communicate with patients and show the location and treatment methods of the lesion. In architectural planning, designers can visualize various design inspirations in the real world, display architectural styles and deployments, and better facilitate commercial cooperation. Currently, the more mature devices for MR applications are Hololens launched by Microsoft and Magic Leap One launched by Magic Leap.

Compared with AR and MR, VR has received more attention and popularization due to its revolutionary interactive methods, applications such as VR sports live broadcast/large-scale event live broadcast, VR travel, real estate video on demand/live broadcast, UGC (user-generated content) VR game on demand/live broadcast, VR conference, and VR live broadcast, have been widely used and promoted. It is predicted that by 2025, the VR application market will reach 30 billion US dollars. Recently, IT companies including Apple, Google, Facebook, and YouTube have also deployed the VR market. As the most popular VR application at present, VR video uses 360-degree video to construct a three-dimensional virtual world in HMD, relying on strong immersion, interaction, imagination, and other features that bring people a revolutionary visual interactive experience. However, this kind of new experience requires higher transmission bandwidth, higher video bitrate, and lower latency.

1. The main challenges currently facing XR
1.1 Content production
1.2 GPU/CPU processing power
2. Network transmission capacity
2.1 Meeting mobility needs of wireless networks
2.2 High data rate and low latency requirements
3. Possible technological breakthrough points in the future
3.1 Highly integrated display device (HMD)
3.2 Content rendering and production based on computer graphics technology
3.3 XR content transmission based on D2D communication
3.4 XR content transmission based on the cache transcoding mechanism of 5G mobile-edge computing

What is XR?

Augmented reality (AR). It is a technology that computes the position and Angle of the camera image in real time and adds corresponding images, videos and 3D models. The goal of this technology is to embed the virtual world on the screen and interact with the real world. As the CPU computing power of portable electronic products improves, the use of augmented reality will be more and more extensive.

Extended Reality (XR) is a term for the use of computer technology and wearable devices to produce a combination of real and virtual, human-computer interactive environment. The expansion includes augmented reality (AR), virtual reality (VR), mixed reality (MR) and many other forms. In other words, to avoid confusion, XR is a generic term that includes VR, AR, and MR. The XR points are divided into multiple levels. From a virtual world with wired sensor input, to a full virtual world.

Features of 5G, such as high transmission and low delay, can enrich XR application scenarios. The large bandwidth characteristic of 5G network can meet the development demand of XR. 5G overlay edge computing brings low latency and transfers the computing power needed for local rendering to the cloud.

XR(extended reality), including VR(virtual reality), AR(augmented reality), MR(mixed reality) and so on, is expected to be one of the killer applications in the 5G era due to its ability to provide users with more immersive experience. Nowadays, with the maturity of 5G technology and large-scale commercial use, various XR applications are also attracting much attention.

Recently, Weimy Holographic released a hybrid reality (" MR ") head-mounted display (" Head display ") new product, "Holographic Soft Light Cinema", to further expand the company’s holographic product portfolio matrix. This headset, which focuses on audio and video entertainment, brings a more immersive experience with a bigger screen, more comfortable seats and a better sense of immersion.

As an ecological service provider for 5G applications, Weimei Hologram focuses on computer vision holographic cloud services. Its product layout business application scenes are mainly concentrated in five professional fields, including home entertainment, light field cinema, performance performance system, commercial release system and advertising display system. Based on the imaging detection and recognition technology, template matching and detection technology, video processing and recognition technology, holographic 3D layer replacement technology in imaging recognition and dynamic fusion processing technology in imaging tracking, Weimai embed holographic AR advertisements into online videos. It is hoped that these technologies will be applied to the company’s future strategic blueprint, such as the development and application of holographic 3D face recognition technology and holographic face change technology.

The integrated holographic application platform independently developed by Weimei research and development team includes holographic audio-visual integrated operation, holographic advertising service, holographic media asset management and platform-level holographic data management and holographic interaction system, holographic recognition system, holographic label system, holographic tracking system, holographic capture system and holographic analysis system.

Compared with its domestic counterparts, Wimi. US has established a comprehensive holographic AR content library, and the format of holographic AR content covers from 3D models to holographic short videos. As of December 31, 2018, there are 4,654 ready-to-use AR holographic content available for Micromidea holographic AR products and solutions covering a wide range of categories, including animals, cartoon characters, vehicles and food. Of these, 2,961 were used for educational scenes, 851 for tourism, 739 for arts and entertainment, and 103 for science popularization. In addition, Weimie’s content library is enriched with copyrighted content licensed from third parties. Weimy works with a variety of content owners, including brands, film producers and talent agents, to transform high-quality IP into AR.

XR as the next generation mobile computing platform

As the next generation mobile computing platform, the XR is promoting the convergence of the real and digital worlds, thus revolutionizing the way we work, live, learn and play.

With the support of 5G connection with high speed and low time delay, people can put XR rendering and other tasks on the terminal side and the cloud for distributed processing, and make full use of the advantages of terminal and cloud, so that users can experience XR experience with realistic visual effect on thin and lightweight devices. In addition,AI can also provide support for a variety of perception algorithms needed for spatial computing, further enhancing people’s immersive experience on XR devices.

In the past, people used to play games, watch live shows, watch movies and TV shows, etc. on XR devices, that is, they focused on individual users’ usage scenarios. With the continuous progress of technology,XR can also be widely used in equipment fault detection/maintenance, online education, holographic conferencing and many other scenarios, with great development potential. According to Weimei holographic prospectus, with the change of 5G holographic communication network bandwidth conditions, 5G holographic application market will explode. Holographic interactive entertainment, holographic conference, holographic conference and other high-end applications will gradually popularize holographic social networking, holographic communication, holographic navigation, holographic family applications and other directions. Weimei holographic cloud plan is based on the holographic AI face recognition technology and the holographic AI face change technology as the core technology, with a number of technical innovation system to support the holographic cloud platform service and 5G communication holographic application.

Virtual reality industry in China should accelerate technological breakthroughs, accelerate the content innovation, enhance the user experience ascension, also want to consolidate 5 g, gigabit fiber broadband, cloud computing, artificial intelligence and other new digital infrastructure base, to get through upstream and downstream industry standards, to form closer collaboration, allowing XR real service in people’s life, in the service of one thousand lines of all sectors. In the national 5G related policy promotion, XR will finally usher in the breakthrough point of development. With the penetration of 5G and XR technologies into the work flows of enterprises and institutions at all levels, THE XR in the 5G era is bound to be a trillion market.

About Flipclutch

Flipclutch Team is a leading market research company in Hong Kong. They have established a professional and proprietary research platform for financial markets, focusing on emerging growth companies and technologically leading companies. Flipclutch team is professional in market research reports, industry insights & financing trends analysis. For more information, please visit http://www.Flipclutch.com

Related Links :

http://www.Flipclutch.com

PR Newswire

O’Ratings’ Report: An Emerging Market Amounted $800 Billion Is Booming in China

Leave a comment

– Do live streamers know how to keep their online selling well under such bad situation

– Do consumers know how to buy conveniently without going out

SHANGHAI, Jan. 21, 2021 — A new e-commerce model create great condition for consumers—- live streaming shopping. In 2020, live streaming shopping industry develop rapidly in China, bringing great economic benefits to China. In the fourth quarter of 2020, the number of live streaming users reached 627 million, accounting for 64.3% of all Internet users, up 2.28% from the third quarter. Moreover, the users of live streaming shopping reached 364 million, accounting for 58.1% of the overall live streaming market. Also, about 710 million people have watched the live streaming shopping, and the total sales has exceeded 760 billion RMB (117.68 billion US$), according to O’Ratings’ report.

Live streaming of e-commerce became an essential consumption channel.

At the beginning of 2020, due to the pandemic, global economic development is hindered. Many live streaming platforms were trying to offer innovative ways to help brands and small business sell their products and this enables customers to buy easier. And the live streaming shopping has attracted many large brands and celebrities to participate. As more and more businesses flood into the live streaming industry, some problems were exposed. However, after a series of policy releases and rapid adjustments, coupled with various holiday promotions at the end of the year, the live streaming shopping ushered in a small upsurge again.

E-commerce occupied the main live streaming industry

In the past, entertainment and games occupied the main live streaming industry. After catching up for three quarters, e-commerce surpassed entertainment and games in the fourth quarter, occupying a major position in live streaming.

Besides, O’Ratings also mentions three interesting findings.

  • The ratio of male to female users is 3:7 for live streaming of e-commerce, while female users account for 76.9% of spending that. Beauty products, food, clothing and fresh food are top 3 of products that women prefer to buy, while home appliances, computers, food and clothing are top 3 of products that men prefer to buy.
  • The main consumers of live streaming shopping are between 30 and 39 years old. Data shows their live streaming consumption reached 236 billion RMB (36.54 billion US$), with about 1.485 billion transactions, and the average price of each transaction was 179.3 RMB (27.76 US$).
  • Live streamer of shopping has become one of the most widely accepted professions. People from their teens to their sixties can be live streamers. Most of them are in their 20s and 30s. Also, the types of live streamers have become diversified. Different from the traditional live streamers of game, which are mainly ordinary people, live streamers of e-commerce include web celebrities, industry opinion leaders, stars, hosts, enterprise executives, experts, manufacturers, shopping guides and so on.

* Data from O’Ratings, an independent third party live streaming monitoring institution. The monitoring time is from 0:00 on October 1, 2020 to 23:59 on December 31, 2020, and the live streaming programs on all live streaming platforms in China are measured. The five indicators are used to evaluate each live program: live streaming ratings, peak viewers, market share, sales index and engagement index.

PR Newswire

GlobalData 5G RAN Innovation and Leadership Insight

Leave a comment

–GlobalData ranks Huawei’s 5G RAN as the market leader

LONDON, Jan. 15, 2021 — Innovation is the basis for the long-term development and evolution of the mobile communications industry. In the 5G era, mobile communications networks carry more missions and meet diversified requirements for network capabilities, operation efficiency improvement, and business success. 5G continuous innovation becomes particularly important.

According to the GlobalData’s recent competitiveness evaluation report on mainstream vendors, Huawei 5G RAN ranks No.1 in all dimensions, demonstrating the competitive advantages of products and solutions. In addition, Huawei announced latest 5G network development concept and launched innovative products and solutions.

Huawei 5G RAN Leadership

GlobalData, a leading market data and analytics company, has rated Huawei’s 5G RAN portfolio to be a Leader in the market. In competitive analyses of five major RAN vendors, GlobalData evaluated 5G base station portfolios according to four key areas important to mobile operators: baseband unit (BBU) capacity, radio unit portfolio breadth, ease of installation and technological evolution. GlobalData found Huawei to be a Leader in all four categories and a Leader overall among its peers(the mainstream vendors).

Source: GlobalData 5G RAN: Competitive Landscape Assessment
Source: GlobalData 5G RAN: Competitive Landscape Assessment

Huawei reports the highest BBU cell capacity – for both sub-6 GHz and millimeter-wave spectrum – of any major RAN vendor. It also offers more radio units and more Massive MIMO options than other vendors and supports a wide array of 5G spectrum bands. To make deployment easier, Huawei has multiple novel solutions, including its Super BladeSite and Bracelet Kit offerings. And to help operators evolve their networks technologically, Huawei has been proactive in commercializing spectrum-sharing capabilities such as its CloudAIR solution, which allows various access technologies (2G/3G/4G/5G) to use the same spectrum, and its SuperBAND solution, which allows these technologies to share network resource blocks. 

This portfolio is well-suited to meet the diverse needs of the world’s mobile operators, and Huawei continues to expand its portfolio to address current and future challenges that operators face on the journey to achieving the 1 + N network. 

The 1 + N Network: An Intelligent, Versatile Network

The 5G era holds enormous potential for mobile operators to grow profitability by expanding into new services and tapping new revenue sources. But the network and business transformation required to capture these opportunities introduces new levels of complexity in network deployment and management and service delivery. There are ways for operators to tackle this complexity with networks that are as diverse and sophisticated as the new world of services the market demands.

To help operators capture new opportunities despite the challenges of network complexity, Huawei employs what it calls a "1 + N" concept, vowing to "build one foundational network for high-bandwidth ubiquitous connectivity – ‘N’ capabilities deployed on demand." 1 + N is the concept of a single, unified network addressing an expandable variety of network needs and services. This concept – maximizing the revenue generated by a single infrastructure investment – is key to how 5G can help operators become more profitable.

New innovations added to Huawei’s 5G RAN portfolio help operators achieve the 1 + N network, including the Blade Pro solution, the Adaptive High Resolution algorithm, the Mobile Broadband Automation Engine and more.

Operators’ Network Challenges

As operators evolve for the 5G era, they will increase the capacity of their public networks using a range of new spectrum bands. However, making use of these spectrum bands while continuing to support legacy networks poses many challenges, including:

  • Fragmented spectrum assets can breed inefficiency
  • Diversified channels and sectors can increase network management complexity
  • Differences in frequency-band life cycles can impact operators’ ability to use certain radio access technologies in certain spectra
  • Limited Antenna Space brings deployment challenges 

Huawei has developed new offerings within its RAN portfolio to tackle all of these challenges and more.

The Blade Pro Solution

To help simplify networks and address these challenges, Huawei has long committed to a Single RAN strategy of using a single network to deliver multiple technologies. Its newest RAN offerings, part of Huawei’s 1 + N vision, continue to help in these areas.

Huawei’s Blade Pro offering is designed to help simplify deployment and ease installation and network management, reducing operators’ costs. The Blade Pro Ultra-Wideband Remote Radio Unit (RRU) is a pole-mountable 4G/5G RU that supports three low or medium Frequency-Division Duplex (FDD) bands simultaneously: it will support 700, 800 and 900 MHz as well as 1.8, 2.1 and 2.6 GHz, allowing operators to build a single foundational network for ubiquitous connectivity using mid-band spectrum.

By supporting three frequency bands in a single 25-kilogram unit, the Blade Pro eliminates the need for two boxes, reducing the load on poles, easing the burden on installers and making deployment faster, smoother and less expensive.

The Blade Pro also helps operators address the three challenges cited above. Tri-band support helps reduce the complexity of fragmented spectrum by pulling multiple bands into a single network management point. A software-defined antenna allows operators to change the number of receivers or sectors via software rather than hardware, overcoming the challenges of channel and sector diversity in operator networks. In addition, where operators need to make changes based on which technologies – LTE or 5G NR – are delivered over which spectrum bands, a software-defined antenna helps to make those changes easier as well.

The BladeAAU Pro Solution

In addition to the Blade Pro, Huawei has also introduced the BladeAAU Pro solution, a Massive MIMO product with 32T32R and 64T64R antenna array options that supports sub-3 GHz bands. Huawei designed the BladeAAU Pro to ensure high-quality experiences for 5G users while simplifying deployment for operators, minimizing deployment costs and addressing the challenges of antenna space limitations.

5G Software Innovation: Adaptive High Resolution (AHR) Algorithm

Huawei further enhances the network capabilities with another offering: the Adaptive High Resolution (AHR) algorithm, which significantly improves the capacity and user experience of Massive MIMO cells in scenarios with high user density and a strong potential for signal interference.

However, the above new solutions are not the only way Huawei’s portfolio is evolving to fulfill the vision of 1 + N networks.

1 + N O&M

One of the most significant challenges operators will face in adopting 1 + N networks is in performing the Operations and Maintenance (O&M) that can address complex, multi-functional networks while limiting the burdens of that complexity on operators’ human personnel. In order to achieve both ends, 1 + N networks must embrace new levels of automation.

To achieve this task, Huawei envisions what it calls the Autonomous Driving Network, drawing an analogy between self-driving automobiles and the intelligent networks of the future.

Huawei’s vision for Autonomous Driving Network includes five levels of automation:

  1. Tool assistance
  2. Partial autonomy
  3. Conditional autonomy
  4. High autonomy
  5. Full autonomy

Today Huawei’s solutions represent a level of autonomy approaching the third level, "conditional autonomy;" they are projected to gradually evolve over time to include all five levels by 2030. But Huawei’s Autonomous Driving Network is already addressing multiple O&M challenges in the 1 + N network.

O&M Challenges

Some specific hurdles for O&M operations in 1 + N networks include:

  • Managing multiple radio access technologies (2G, 3G, 4G, 5G) simultaneously
  • Effectively delivering new services tailored for business customers
  • Balancing user experience quality with network energy consumption
  • Optimizing network conditions such as latency, bandwidth, uplink and downlink

To address these challenges, Huawei’s Mobile Broadband Automation Engine (MAE) solution helps operators manage networks comprehensively and intelligently using artificial intelligence (AI).

Multi-RAT, Multi-Band

Most networks transition over time from one radio access technology (RAT) to the next, forcing operators to manage more than one network at the same time, such as 4G and 5G. This duality increases the complexity of the network and the costs associated with network maintenance. These multi-RAT networks are even more complex because they include multiple frequency bands within those RATs. In addition, government regulators in some countries limit the transmission power of base stations to the extent that operators are forced to allocate power to various frequency bands in ways that are inefficient and can limit coverage.

Huawei’s MAE helps make multi-band, multi-RAT networks more efficient by coordinating RATs under a unified management scope and automating optimization of the combined network. For example, MAE analyzes network traffic behavior using measurement reports from user equipment and automatically shifts traffic from one band to another based on the optimal performance and energy efficiency parameters. The solution also coordinates power allocation among multiple frequency bands, allowing operators to avoid inefficiency and coverage limitations due to regulatory power restrictions.

Even more complex than multi-RAT, multi-band networks are the diverse set of requirements stemming from advanced business services.

5G to Businesses

For operators to capture opportunities in offering new services to business clients beyond connectivity, their networks will need to support a variety of capabilities on a case-by-case basis. For example, automated and remotely-operated vehicles that are enabled by wireless networks require low latency to avoid error and collision. Video surveillance use cases, on the other hand, require high-bandwidth uplink connections. Meanwhile, equipment sensors on industrial or agriculture sites might not need high bandwidth or low latency but require high reliability and enough energy efficiency to preserve battery life.

Huawei’s "5GtoB" suite helps operators address the diversity of business needs in multiple ways – at the planning, deploying and management stages.

First, Huawei’s intelligent planning tools help operators anticipate not only network construction requirements but radio resource slicing considerations, using artificial intelligence analysis of network traffic models, user device types and other large data sets. The solution takes service-level agreements into the planning process in order to ensure networks will have the slicing capabilities to support service performance needs. It also translates network construction requirements, removing barriers in the process.

The 5GtoB suite also speeds and simplifies business service provisioning on demand by automatically establishing network characteristics such as cells, features and network resources, allowing operators to launch campus network services in hours rather than days. These automatic processes also allow operators to make changes quickly if needed, with less need for manual intervention. They also make O&M more proactive, using AI to not only monitor but predict performance changes from both the network and device side, forecasting network problems as much as 15 days in advance and presenting visualizations of network performance at the network, slice and enterprise-customer levels.

Finally, the 5GtoB suite optimizes the network in order to deliver a range of different service characteristics to each slice of the network – ensuring that low latency, high-bandwidth uplink and high-reliability connections are all supported according to their respective needs while coordinated by the 1 + N network to make the most efficient use of network resources. The intelligent network uses AI capabilities to maximize energy efficiency without sacrificing the required quality of experience for each service.

Conclusion

Huawei recognizes that networks and their operations will need to evolve in order to capture the wealth of diverse opportunities that lie ahead. They will need to evolve in terms of planning, provisioning, installation, management and optimization. The complexity of these combined tasks will require networks to adopt new levels of intelligence and automation. This transformation won’t happen overnight but will evolve in stages. And the early stages in that evolution are already happening today within Huawei’s RAN portfolio.

 

PR Newswire

Flipclutch Research: AR helps unmanned driving achieve new breakthroughs, the value of WIMI Hologram’s AR multi-scenario applications gradually becomes prominent

Leave a comment

HONG KONG, Jan. 15, 2021 — Recently, the research institute issued a research report on unmanned driving. The report shows that driverless cars can achieve autonomous control and actively avoid obstacles. Although this sounds unbelievable, this technology has now achieved a considerable breakthrough. With the continuous development of autonomous vehicles, AR technology will play an important role in it for a better user experience.

AR is a technology that calculates the position and angle of the camera image in real-time, and adds corresponding images, videos, and 3D models.

To some extent, automotive AR has opened the practical application market for the AR industry. With the development of autonomous driving, we will see various applications and implementations of AR technology in the industry. Meanwhile, automotive equipment requires after-sales updates, which provides necessary opportunities for the corresponding upgrade of AR content and software. Thus, AR has great development potential.

It is foreseeable that the market will soon need a platform related to automotive AR. Nowadays, what still needs to be considered is the formulation of a common standard, which means that manufacturers, software developers, and content developers must work together to build a common ecosystem for the upcoming automotive AR.

Nowadays, the development and popularity of AR have exploded. With the wide application of AR technology in many scenarios, the combination of AR technology and application scenarios has become increasingly close, greatly enriching people’s scene experience. Various technology companies are constantly exploring and enriching the AR application scenarios. Moreover, technology giants have all deployed in the AR field, and continue to develop AR application scenarios.

As a holographic AR company listed on NASDAQ, WIMI Hologram Cloud is also committed to exploring the application fields of holographic AR. WIMI utilizes its strong technical capabilities and infrastructure to provide excellent products and services. Its core business is holographic AR technology for software engineering, media manufacturing services, as well as cloud and big data.

WIMI Hologram Cloud is a holographic cloud comprehensive technical solution provider. Its business covers multiple links of the Hologram AR technology, including Hologram computer visual AI synthesis, Hologram visual presentation, Hologram interactive software development, Hologram AR online and offline advertising, Hologram ARSDK payment, as well as 5G Hologram communication software development. WIMI’s commercial application scenarios are mainly concentrated in five professional fields, including home entertainment, light field theater, performing arts system, commercial publishing system, and advertising display system.

WIMI Hologram Cloud has a leading AR holographic application platform in China, which is currently mainly used in entertainment, advertising, education, and other industries. Moreover, its hardware environment is relatively mature, which is very beneficial to the development of software and content in these fields.

With the widespread application of holographic AR and other technologies, new experience content will emerge in an endless stream, more and more content can be experienced, which will further promote the development of the industry.

WIMI has established a comprehensive holographic AR content library. The format of holographic AR content covers from 3D models to holographic short videos. As of December 31, 2018, there are a total of 4654 ready-to-use AR holographic content, which can be used for WIMI’s holographic AR products and solutions, covering a wide range, including animals, cartoon characters, vehicles, and food. Among them, 2,961 are used for educational scenes, 851 are used for tourism, 739 are used for art and entertainment, and 103 are used for popular science. Besides, WIMI’s content library is enriched with copyrighted content licensed from third parties.

Undoubtedly, the commercial application of AR holographic technology is gratifying, covering all aspects of life. This year is generally regarded as the first year of AR holography, and the prospects are very promising. Many organizations predict that the scale of the AR holographic market in the future is expected to break through the trillion-yuan mark within ten to fifteen years and grow into a new trillion-yuan market. As AR-related hardware and content ecosystem continue to mature, its application scenarios will become more and more abundant, and the value of WIMI’s AR multi-scenario applications will gradually become prominent.

About Flipclutch

Flipclutch Team is a leading market research company in Hong Kong. They have established a professional and proprietary research platform for financial markets, focusing on emerging growth companies and technologically leading companies. Flipclutch team is professional in market research reports, industry insights & financing trends analysis. For more information, please visit http://www.Flipclutch.com

Related Links :

http://www.Flipclutch.com

PR Newswire

Caohejing Hi-Tech Park Releases Science and Technology Innovation Index Map for 2020

Leave a comment

SHANGHAI, Jan. 15, 2021 — On January 12, the 2020 Caohejing Hi-Tech Park Science and Technology Innovation Index Map was published and unveiled at the opening ceremony of the 5th Caohejing Hi-Tech Carnival. This event coincided with the release of the 4th issue of the park’s innovation index report series.

Caohejing Index Map
Caohejing Index Map

During the 13th Five-Year Plan, for the purpose of accurately representing the formation rules of global innovation centers in science and technology and accelerating the construction of important carrier and innovation clusters, Caohejing Hi-Tech Park focused on the basic framework of an innovation ecosystem and built a science and technology innovation index system with "six forces" at its core. Qualitative and quantitative analyses were conducted in areas of innovative economy growth, innovative resource aggregation, innovation outputs, innovative service improvement, innovative industry development and innovative environment construction. These studies objectively reflected the park’s performance in building the science and technology innovation center, providing typical insight and experience.

The park’s science and technology innovation index is calculated using 2011 as the base period (reference value of 60). According to the report, the index moved up to 186.8 as of the end of 2018 with 15.93% year-on-year growth. The compound annual growth rate during the 13th Five-Year Plan period was 13.55%. Across the measured indicators, six first-level indicators all saw rapid and steady growth. These indicators were: supporting force for science and technology innovation, demonstrating force of science and technology service, aggregating force of innovation platforms, pioneering force of innovation commercialization, leading force of emerging industries and benchmarking force of urban renewal.

Science and Technology Innovation Index PLUS

In 2020, the park adopted the concept of an "innovation map" in its science and technology innovation index. Indicator data and regional space resource distribution are combined to form the science and technology innovation enterprise map, innovative industry map, science and technology service technology, innovations map and fintech map, serving as the "instrument panel" and "navigator" for its innovation-driven development.

 The index map focuses on science and technology innovation and future industry development, visually reflects the aggregation and interaction degree of various innovators and elements in the park and shows the independent innovation degree of enterprises and levels of high-tech products. In addition to this, it also represents the development of the park’s economy featuring new technologies, industries, business types and development patterns. At the same time, the index map is committed to strengthening the park’s brand by building an innovation information service center to guide the launch of innovation projects, distribution of innovation resources and participation of social capital.