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Eagle Eye Solutions Recognised in Now Tech: Promotions and Offer Management Providers, Q3 2021 Report by Independent Research Firm

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LONDON, Aug. 5, 2021 — Eagle Eye Solutions, a global marketing technology company that helps retailers create one-to-one customer connections, announced its inclusion in Forrester’s Now Tech: Promotions and Offer Management Providers, Q3 2021 Report. The Company is listed in the midsize grouping ($15M to $60M annual category revenue). Eagle Eye Solutions is included in both the loyalty standalone and loyalty embedded functionality segments with the grocery, retail, and hospitality vendor market focuses.

 

 

The report cites three essentials for businesses looking to improve their promotions and offer management:

  • Stand out from your competitors, personalize every offer to each customer or segment; personalised experiences drive loyalty, which delivers a greater return than a single conversion
  • Use real-time or near-real-time analytics and reporting to understand where offers should be modified to optimise outcomes
  • Create an omnichannel strategy, serving offers in all channels from a single source

"We are honored to be included in Forrester’s Now Tech report of Promotions and Offer Management Providers," said Tim Mason, CEO of Eagle Eye. "We believe the Forrester report reinforces the value Eagle Eye delivers to current and potential clients who are looking to create an omnichannel strategy, to personalise every interaction with their customers, and improve the efficacy of their promotional and loyalty programmes using our AIR Platform."

Eagle Eye works with leading grocers, retailers, hospitality companies and consumer-packaged goods brands, providing them with the technology to connect all aspects of the customer journey in real-time. Eagle Eye AIR is an API-based SaaS platform that provides the most flexible, scalable, and future-proofed promotions, loyalty and gifting capability in the world. AIR solves the primary problem faced by leading businesses when trying to build deeper, more personalised relationships with their customers – connection.

To learn more about Eagle Eye, visit www.eagleeye.com, or to schedule an interview with Tim Mason, please contact Sylvia Kindlain at skindlain@thinkinkpr.com. Forrester’s Now Tech: Promotions and Offer Management Providers, Q3 2021 report is now available to download on eagleeye.com.

About Eagle Eye Solutions
Eagle Eye is a leading SaaS technology company transforming marketing by creating digital connections that enable personalised performance marketing in real-time through promotional coupons, loyalty schemes, subscription programmes, and gift services.

Eagle Eye AIR enables the secure issuance and redemption of digital offers and rewards at scale across multiple channels, enabling a single customer view. We create a network between merchants, brands and audiences to enable customer acquisition, interaction and retention at lower cost while driving marketing innovation.

The Company’s current customer base comprises leading names in UK Grocery, Retail, Leisure and Food & Beverage sectors, including Asda, Sainsbury’s, Tesco, Waitrose and John Lewis & Partners, Virgin Red, JD Sports, Pret a Manger, Greggs, Mitchells & Butlers and Pizza Express; in North America, Loblaws, Shoppers Drug Mart and Southeastern Grocers and in Australia & New Zealand, Woolworths Group and The Warehouse Group.

Eagle Eye is headquartered in Guildford, United Kingdom and has offices in Manchester, Toronto, Florida and Melbourne.

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Dynamic Threat Landscape Urges European Organizations to Turn to Managed & Professional Security Services

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Financial services will remain the largest contributor to the European MSS/PSS market until 2024, finds Frost & Sullivan

SANTA CLARA, Calif., July 30, 2021 — Increasing cyber-threats coupled with a shortage of cybersecurity professionals in Europe is compelling organizations to turn toward managed and professional security services (MSS/PSS) companies. Frost & Sullivan’s recent analysis, European Managed & Professional Security Services Market, reveals that the dynamic threat landscape requires security vendors to look for efficiencies and invest in new technologies incorporating automation such as breach and attack simulation (BAS) platforms. Despite being fragmented, the European MSS/PSS market is estimated to reach $10.92 billion by 2024 from $8.50 billion in 2021. This study includes revenue forecast by region, vertical, and enterprise size, growth drivers, key trends, and insights for chief information security officers (CISOs).

managed security
managed security

For further information on this analysis, please visit: http://frost.ly/631

"Financial services is the largest contributor to the European MSS/PSS market, accounting for 26.4% of total market revenue in 2020, and will remain the largest revenue contributor till 2024," said Piotr Kopczynski, Security Research Analyst at Frost & Sullivan. "The manufacturing sector, the second-largest contributor to the market, has witnessed a significant increase in the MSS/PSS penetration rates over the past three years as a result of increasingly high-profile attacks that halted production and negatively impacted revenues for affected organizations."

Kopczynski added: "Additionally, increasing security incidents and the continuing shortage of cybersecurity professionals will drive demand for better artificial intelligence (AI)-enabled security technologies that can improve communication between customers and MSS security operations centers (SOCs). Further, vendors that do not adapt their portfolios to incorporate automation in the SOC or fail to address competition from cloud solutions vendors baking security into their offerings will have difficulty growing."

Organizations’ move to mitigate the dynamically changing threat landscape presents lucrative growth prospects for market participants, such as:

  • Expansion into the Operational Technology (OT) Market: Managed security service provider (MSSP) vendors should expand their service portfolio through partnerships with OT security vendors that are helping secure OT networks.
  • Breach and Attack Simulation Technology: MSSPs need to invest in market education initiatives to increase awareness about BAS technology and its advantages over traditional cyber risk assessment solutions, such as human-based penetration testing, red team exercises, and vulnerability management tools.
  • Well-designed Zero-trust Environments: Security initiatives are increasingly focused on zero-trust framework environments; thus, PSS firms need to strengthen their offerings to put zero-trust experts at the forefront of every engagement.

European Managed & Professional Security Services Market is the latest addition to Frost & Sullivan’s Security research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success.  Contact us: Start the discussion

European Managed & Professional Security Services Market

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WorkForce Software Partners with SAPinsider, IBM and eightfold.ai on Global Survey Revealing the Current State of Human Experience in the Workplace

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When compared to two years ago, 65% of those surveyed put a greater organizational focus on employee experience

LIVONIA, Mich., July 29, 2021 — Leading global provider of integrated workforce management and employee experience solutions WorkForce Software released the results of the benchmark report titled, The State of Human Experience in the Workplace which it co-sponsored with IBM and eightfold.ai. SAPinsider surveyed 111 members of its community in May and June 2021 and generated responses from across a wide range of geographies, industries, and company sizes. The goal of the survey was to understand important factors driving human experience for SAP customers and to discover the strategies to adequately address these factors.

Employee experience has been a growing topic for years, but the COVID-19 pandemic has amplified its importance. With many employees forced to move to partial or fully remote working arrangements and deskless workers evaluating their options with alternative companies and roles, employers are seeking new ways to engage with both existing workers and potential recruits. The State of Human Experience in the Workplace report provides key insights into where organizations currently are on their employee experience management journey.

The report analysis includes the factors driving employee experience management strategies today and the top challenges employers have faced over the past year.  When asked, "What Drives Employee Experience Strategy?" more than half (54%) of survey respondents indicated that an increase in remote work caused by the pandemic was their largest driver of employee experience strategy, followed by major organizational change (31%), increased competition for talent (27%), and higher employee turnover rate (25%).

When it comes to addressing these employee experience drivers, many companies say that optimizing self-service to make employee and work data more accessible is their lead action (indicated by 61% of respondents) and investing in technology to improve worker productivity is a tactic utilized by 59%, while 54% of respondents say creating spaces and processes to increase collaboration between employees and teams is one of their main focuses.  Additionally, nearly 50% of respondents are adding or improving employee feedback or surveys to capture their employees’ sentiment, so they can better react in the moment and increase employee satisfaction.

These top tactics all involve technology and indicate a need for software solutions that will enable self-service, create collaboration spaces (particularly remotely), and better capture sentiment through in-the-moment surveys. However, the survey found that not many companies have actually implemented the software they need; just over one-third (35%) of respondents are currently using or implementing workforce management solutions (WFM), and over half are either planning to implement WFM in the next 24 months or are aware of the need for WFM.

Companies are even further behind with offering their employees end-to-end employee experience solutions — less than 2% of survey respondents currently use them.  However, 72% of those surveyed are planning to implement end-to-end employee experience solutions in the next 24 months or are currently evaluating them.

"These survey results with SAPinsider underscore what our customers are telling us – now is the time to invest in modern technology to bolster employee experience in the workplace," said Alan Winegar, Chief Services Officer at WorkForce Software. "This past year has shown us that businesses that can pivot and be flexible and attentive to their employees’ changing needs will gain a competitive edge and opportunity to thrive. Investing in business operations that have a direct positive impact on your employees’ day-to-day work experience also have an impact on your customers’ increased satisfaction too. Great customer and employee retention are what we all strive for and modern WFM technology can help global businesses achieve that."

To learn more about The State of Human Experience in the Workplace survey and results, download your free copy of the report here or register here to attend a free webinar discussing the survey findings on August 3, 2021 at 2:00 PM ET or to be sent the recording after the event.

About WorkForce Software
WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.  For more information, please visit WorkForceSoftware.com.

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The Infinity Group: Alternative Financing Options Spark Opportunities for African Businesses

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DUBAI, UAE, July 28, 2021 — Companies in Africa are increasingly turning to alternative methods of securing financing to more quickly grow their operations as traditional commercial capital has become more difficult to access in the current economic climate.

Demands placed on qualified start-ups with competitive business models and experienced leadership teams have greatly extended the lending cycle across many African nations. And when business loans are available the cost of capital has increased.

The Infinity Group reports that new businesses in areas such as renewable energy, technology and e-commerce, all examples of sectors poised to spark economic growth in key African markets, are turning to new funding alternatives to more quickly and effectively get businesses up and running and expand operations.

The Infinity Group is one of a number of financial service groups creating opportunities for hedge funds, pension funds, sovereign wealth groups, angel investors and others from around the world to co-op funding in well qualified and vetted early-stage companies in major African business hubs.

In the past year, for example, The Infinity Group has helped numerous fast-growing companies on the continent secure financing through its pool of international investors. This includes companies operating across a broad range of sectors in South Africa, Tanzania, Nigeria and Botswana, among others.

With this alternative financing model, The Infinity Group does all due diligence and market analysis while providing ongoing oversight and support to the companies on behalf of the investors. The companies are able to secure funding at competitive rates and extended terms while also contributing to job creation and economic growth in their local markets.

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CGTN Think Tank Releases an Analytical Report on the Global Situation of the COVID-19 Pandemic

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BEIJING, July 24, 2021 — As the global spread of the COVID-19 pandemic has not yet subsided, the CGTN Think Tank has released an Analytical Report on the Global Situation of the COVID-19 Pandemic (the "Report") by sourcing data from the Johns Hopkins University website, Our World in Data and Pharmaceutical Technology that have not been comprehensively processed, analyzing research literature from the academic community and referring to the known impact of the pandemic on global economic and social development as well as the recommendations on its prevention and control from renowned public health experts. The Report puts together the data on pandemic prevention and control measures in 51 sample countries to make rankings as a way of reflecting the current situation of pandemic control in these countries. It focuses on the importance that countries attach to personal safety, social and environmental stability, thereby providing ideas and directions for countries around the world to fight the pandemic.

The Report analyzes and evaluates the current status of pandemic prevention and control in the 51 countries based on five indicators, including the total number of confirmed cases, the number of newly confirmed cases, the total number of deaths, the number of vaccinations and the full cycle from pandemic outbreak to control as of 14 July.

The data shows that the United States has the worst performance on three of the five statistical indicators. The U.S. has over 34 million confirmed cases in total, the highest in the world, and over 600,000 deaths in total, also the highest in the world; and the number of days with less than 5,000 daily new cases in the full cycle from pandemic outbreak to control is only 62, still the worst among the sample countries.

According to the data, the situation in main European countries is not encouraging. When it comes to the total number of confirmed cases and deaths, France, the UK and Italy all rank high.

The data shows that some Asian countries have performed well in pandemic prevention and control, thanks to effective measures such as entry bans, quarantine and stringent testing at the border. China has the lowest number of confirmed new cases among the sample countries and the highest number of vaccinations in the world; Singapore and Vietnam rank low among all sample countries for the total number of COVID-19 deaths; and South Korea has adjusted the level of pandemic response in a timely manner, resulting in 537 days with less than 5,000 daily new cases.

In terms of the number of vaccinations, China is one of a few developing countries with the highest number of COVID-19 vaccinations due to its ability to develop and manufacture its own vaccines. At present, over 1.4 billion doses of COVID-19 vaccines have been administered in China. China has also supplied more than 500 million doses of COVID-19 vaccines and stock solutions to more than 100 countries and international organizations worldwide, equivalent to one-sixth of the total global vaccine production. However, the statistics also lay bare that the vaccination progress in developing countries is significantly worse than that in developed countries, due to the severe inequality in the global distribution of vaccines. Countries with a poor vaccination record, such as Vietnam and Iraq, are still far from reaching herd immunity due to various limitations, such as poor health service and vaccine hoarding by certain developed countries.

The polarization in the number of confirmed cases, the number of deaths and the number of people vaccinated in different countries and regions of the world, as shown by the objective statistics, is very much related to national pandemic prevention and control policies and measures, and highlights the crucial role played by a country’s government in pandemic prevention and control.

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Infosys positioned as a Leader in Application Modernization and Migration Services as Enterprises shift to Cloud-native technologies for their Modernization needs

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Follows ranking as a Leader by Independent Research Firm in Multi-Cloud Managed Service Providers Evaluation

BENGALURU, India, July 23, 2021 — Infosys (NSE: BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been positioned as a Leader in The Forrester Wave™: Application Modernization and Migration Services, Q3 2021 report. This announcement follows Infosys’ recent recognition as a Leader in The Forrester WaveTM: Multi-Cloud Managed Service Providers, Q4 2020 report. For Infosys, the positioning in these assessments highlight its vision, and the broad spectrum of cloud capabilities delivered through Infosys Cobalt across application modernization and migration, and multi-cloud managed services.

For the Application Modernization and Migration Services, Q3 2021 report, Forrester evaluated 14 providers across 26 criteria and grouped into three high-level categories: current offering, strategy, and market presence. Infosys received the highest score possible in the service capabilities, execution roadmap, performance, and investments in training and skilling criteria. The report acknowledges Infosys’ Live Enterprise model, in which enterprises armed with knowledge and data-enabled insights can adapt rapidly to changing business conditions. The report also recognizes Infosys as a good fit for most modernization and migration opportunities, especially application reimplementation within its existing installed base and in the banking sector. The report further notes that Infosys’ boasts a broad range of assets for service delivery and vertical industry solutioning relative to other providers.

"In the 2021 market for the application modernization and migration services, we’re witnessing a continuing shift toward modernization enabled by advanced cloud-native technologies, with a correspondingly lower emphasis on infrastructure-led lift-and-shift migration." wrote Bill Martorelli, Principal Analyst, Forrester Research, in the report. In the Infosys profile, he wrote: Infosys’ app migration and modernization services sit within its Cobalt program, an overarching cloud framework featuring a panoply of solution accelerators and methodologies. The program itself doubles down on modernization-specific tasks."

In the Multi-Cloud Managed Service Providers Forrester Wave™ report, Infosys’ focus on applications services, including build, migrate, operate, and modernize on AWS, Azure and Google Cloud have been noted. Modernization was called out a strong focal point and the report also recognized Infosys Cobalt, a collection of services, solutions, and platforms to accelerate enterprise cloud journey. According to the report, Infosys has been a long-standing player in cloud management technology and is a good fit for companies seeking particularly strong migration and modernization services to assist a smooth and speedy migration.

Commenting on the recognition, Ravi Kumar S, President, Infosys, said, "Enterprises globally are looking at transforming their technology landscape by modernizing their business-critical applications through cloud technologies. Our clients have time and again expressed concerns around the risk of business disruption and the need for a noiseless transition in their modernization programs. With the Infosys Modernization Suite, part of Infosys Cobalt, we simplify the modernization journey for enterprises and accelerate innovation at scale.  We are proud to be recognized as a leader in Forrester’s Wave for application modernization and migration services following the recognition in the multi-cloud managed services rating. We believe these recognitions strengthen our position and reaffirm our commitment to deliver top-notch cloud services to enterprises."

Complimentary copies of the reports can be accessed here:

To learn more about Infosys Cobalt, please visit: www.infosys.com/cobalt

To learn more about Infosys Application Modernization Services, please visit: www.infosys.com/services/application-modernization

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NSE: BSE, NYSE: INFY) can help your enterprise navigate your next.

Safe Harbor

Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2021. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company’s filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

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WPI-MANA Team Creates Flexible Patterning on Liquid Marble Droplets

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TSUKUBA, Japan, July 20, 2021 — A team at WPI-MANA has created flexible patterning of functional particles on liquid marble droplet surfaces in a patchwork design. Their results show that these droplets can switch their macroscopic behavior between a stable and an active state on super-repellent surfaces in situ by jamming and unjamming the surface particles.

(Image: https://kyodonewsprwire.jp/prwfile/release/M105739/202107127520/_prw_PI1fl_YeT4hwA1.jpg)

Solid particles in the nanometer to micrometer size range irreversibly attach to liquid surfaces, which has led to new products and concepts, such as powder foam, dry water and liquid marbles (LMs).

LMs consist of droplets wrapped by hydrophobic solid particles, which behave as a non-wetting soft solid. Thanks to this property, LMs have applications in fluidics and soft devices, and a wide variety of functional particles have been synthesized to form functional LMs. However, it is difficult to form multifunctional LMs by integrating several types of functional particles.

Active LMs hydrostatically coalesce to form a self-sorted particle pattern on the droplet surface. With the support of LM-handling robotics, on-demand cyclic activation-manipulation-coalescence-stabilization protocols by LMs with different sizes and particle types result in the reliable design of multi-faced LMs. Based on this concept, the WPI-MANA team designed a single bi-functional LM from two mono-functional LMs as an advanced droplet carrier.

The team showed that they can switch LMs’ macroscopic behavior between solid and liquid in situ by changing the packing density, whereas most materials require thermal energy and/or pressure to enable switching.

While jamming particles to prepare droplets with solid-like behavior has been studied in the past, the concept of a reversible interfacial jamming transition at the fluid-fluid interface to activate/stabilize LMs offers a new platform for the development of colloidal and soft matter science.

The team believes this property may be of great interest to materials science researchers.

This research was carried out by Mizuki Tenjimbayashi, Independent Scientist (WPI-MANA, National Institute for Materials Science), and his collaborators.

"Liquid Marble Patchwork on Super-Repellent Surface" Mizuki Tenjimbayashi et al., Advanced Functional Materials (February 19, 2021)
https://doi.org/10.1002/adfm.202010957

MANA E-BULLETIN
https://www.nims.go.jp/mana/ebulletin/

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eCommerce to Emerge as Mainstream Distribution Channel in Global Automotive Aftermarket by 2025

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Revenues from online sales in the aftermarket are estimated to grow at 14% in 2021, finds Frost & Sullivan

SANTA CLARA, Calif., July 13, 2021 — Frost & Sullivan’s recent analysis, Global Aftermarket Outlook, 2021, finds that the global automotive aftermarket will gather momentum this year as a slowdown in new vehicle sales due to the impact of COVID-19 and aging vehicle parc will create more opportunities in the aftermarket space. With the availability of vaccines and lockdown lifts, the market is estimated to garner $478.8 billion by 2025 from $362.21 billion in 2020, an uptick at a 5.7% compound annual growth rate (CAGR). Additionally, while the global demand will exceed the pre-COVID levels in 2022, the market will likely increase by 7.1% in 2021, with revenues from online sales in the aftermarket estimated to grow at 14%.

Global Automotive Aftermarket
Global Automotive Aftermarket

China leads the world in terms of innovating with new business models for retail. Its vehicle population is currently only behind North America and is well poised to overtake it, resulting in tremendous demand potential. In Europe, EV servicing and repair is in demand, whereas, in North America, the preference for personal vehicles rather than shared mobility will promote used cars sales. In India, the vehicle Scrappage Policy announced at the beginning of 2021 could boost new vehicle sales and potentially help increase the used and remanufactured parts aftermarket.

For further information on this analysis, please visit: http://frost.ly/5y7

"As customers shifted away from using public/shared transport in 2020, sales of used cars witnessed a boom during the same period across regions, thereby presenting potential business prospects for service providers to engage with independent aftermarket manufacturer (IAM) service contracts," said Anuj Monga, Mobility Research Analyst at Frost & Sullivan. "In addition, the increasing proliferation of alternative powertrain vehicles is creating new categories in the parts and services aftermarket and promoting newer business models for fulfillment."

Monga added: "Rising customer exposure to digital channels across lifestyle aspects will push aftermarket stakeholders to invest aggressively in digitization beyond parts retail and even workshop services. Market players should further explore building dedicated digital platforms on offline networks offering standardized quality services for a variety of vehicle types, especially in company and retail fleets."

Industry players should look into the following growth opportunities:

  • Online Sales of Replacement Parts and Accessories: To leverage the heightened exposure to their websites, marketplace and pure-play operators will need to deliver higher value to their customers by ensuring delivery and fulfillment.
  • ADAS Sensor Recalibration Services: Though most of the demand for advanced driver-assistance systems (ADAS) sensor recalibration services is fulfilled at the original equipment (OE) dealerships, IAM stands a chance in the medium to long term.
  • New Product Categories: Aftermarket products and services related to health, wellness, and wellbeing present a sizeable multibillion-dollar opportunity over the next three to four years.

Global Aftermarket Outlook, 2021 is the latest addition to Frost & Sullivan’s Mobility research and analyses is available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion

Global Aftermarket Outlook, 2021

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Global Corporate Communications
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Cisco Named Hong Kong’s Best Workplace by Great Place to Work

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News Summary

  • Cisco ranks first in "Best Workplaces in Hong Kong™ 2021"
  • Award is based on an independent employee trust audit
  • Cisco sees high levels of satisfaction among employees about leadership, organizational culture, and trust

HONG KONG, July 8, 2021 — Cisco has been ranked first in the "Best Workplaces in Hong Kong™ 2021" list. The rankings are put together based on an independent employee trust audit carried out by the Great Place to Work® organization, a global authority on workplace culture, which recognizes organizations with the most exceptional workplace culture practices.

In what has been a challenging year for companies across the world as they grappled with business disruptions and remote operations, Great Place to Work® recognized Cisco’s open and transparent work culture, and its relentless focus on employee wellbeing, as being key drivers of instilling exceptional trust among its employees.

The top ranking in Hong Kong follows Cisco’s global accolade of winning first place in both 2019 and 2020, on the global World’s Best Workplaces list by Great Place to Work® and Fortune Magazine.

Wilson Ching, General Manager of Cisco Hong Kong and Macau, said, "We are honoured and proud of the trust placed in us by our employees and of being recognized as the top place to work in Hong Kong. This award is a testament to our continuous efforts to foster a conscious culture where employees are engaged and feel supported to thrive. Our employees are our biggest differentiator, and we are committed to creating an environment where they feel empowered, and purposeful in all aspects of life."

This year’s award saw scores of companies from Hong Kong participating in the audit where employees shared their perspectives on leadership, organizational culture, and trust.

Cisco has always been committed to powering an inclusive future through innovative technology and a generous sense of corporate responsibility.  At Cisco, Conscious Culture is a way of life where management and employees are aware of the environment that they are part of, ensuring everyone feels accountable, empowered, and actively contributes to a diverse and inclusive culture where everyone feels safe and can thrive. Cisco puts employees at the heart of the business and has created the environment, characteristics and experiences that built the culture.

As a world recognized technology company, a number of rituals are practised across all Cisco teams globally to help employees stay connected and ensure a strong sense of culture. For example, every week, employees check-in with their leaders for a focused conversation about work, priorities, loves, loathes and support needed. Every quarter, leaders launch an "Engagement Pulse", a short survey to find out how team members are feeling which in turn triggers courageous conversations and reflections and helps build stronger engagement.

El Cavanagh-Lomas, Vice President, People & Communities, EMEAR & APJC, Cisco, said, "The Great Place to Work® recognition for Cisco Hong Kong is first and foremost a testament to our employees who make Cisco an amazing workplace by embodying our core values and our Conscious Culture. The certification comes at a time as we adapt to the challenges of the pandemic and as our vision of Cisco’s hybrid workplace emerges and evolves. For us, the hybrid future of work is not just about using technology – it is the resilience, adaptability, and innovation of our people, qualities that have further strengthened our inclusive culture, making Cisco a much sought-after place to work across the region."

Across the company, Cisco’s Employee Resource Organizations (EROs) foster inclusive community networks connecting employees with shared interests and beliefs across all the markets that Cisco operates in, with the goal of driving connections and helping employees unleash their full potential.

At the heart of Cisco’s workplace culture is a focus on the "Whole You". Employees are encouraged to take care of themselves and make all aspects of wellbeing (physical, social, emotional and financial) a priority, so that they may give their best at work and at home.

About the Best Workplaces in Hong Kong™ list

Since 2016, Great Place to Work® has identified the top organizations that create great workplaces in Hong Kong regardless of their business scale and industry through the publication of the Best Workplaces in Hong Kong™ List. The objective of publishing the list is to acknowledge organizations and Great Workplaces from diverse industries and sizes that deliver and establish great culture and enhance the competitive edge in Hong Kong.

To be considered eligible for the Best Workplaces in Hong Kong™ List, companies must score at least 70% in the overall result of the Trust Index© employee survey and score 120 in Culture Audit© assessment.

About Great Place to Work®:

Great Place to Work® is the global authority on high-trust, high-performance workplace cultures that provides executive advisory and culture consulting services to businesses, non-profits, and government agencies in more than 90 countries across five continents. Through proprietary assessment tools, benchmarks and certification programs, Great Place to Work® provides the expertise needed to create, sustain, and recognize outstanding workplace cultures. The Institute works with media throughout the world to select lists of Best Workplaces. In Greater China, we partner with Bloomberg Businessweek/China and Classified Post to publish the ‘Best Workplaces™ list. In the US, we work with Fortune Magazine to publish the 100 Best Companies to Work For® list.

About Great Place to Work official website please visit http://www.greatplacetowork.com.hk/

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your data, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Network and follow us on Twitter at @Cisco.

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Pandemic fight, economy among China topics of interest in survey

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BEIJING, July 2, 2021 — A report from chinadaily.com.cn:

An online survey which began in February by China Daily and its global media outlets found that China’s anti-pandemic experience and economic development were the top topics global netizens are most interested in.

A collaborative video project invited foreign reporters to ask questions. China Daily reporters asked top experts to give their answers in a video series.
A collaborative video project invited foreign reporters to ask questions. China Daily reporters asked top experts to give their answers in a video series.

The survey serves as a barometer of how people worldwide view China. It asked them to choose the China-related topics they are most interested in.

The participating overseas media organizations, including Russia’s Sputnik News Agency, Belarus’s Telegraph Agency, Kazakhstan’s DKN World News and Mongolia’s Montsame News Agency, published the questionnaire online to collect responses from their readers.

In the survey, 21.6 percent of the respondents said China’s battle against COVID-19 was the topic they were most interested in, followed by China’s economic development (20.7 percent), poverty alleviation (18.4 percent), foreign policy and foreign affairs (16.8 percent).

As this year marks the 100th anniversary of the founding of the Communist Party of China, how the CPC works was also another topic of interest. According to the survey, many readers want to know more about the Party’s vision and management.

Other topics on the questionnaire included science, culture and education, and infrastructure construction.

Apart from the online questionnaire, global media organizations also submitted written statements, which indicated the media industry has areas of interest in common.

Kamila Sagyntkan from Business Kazakhstan and the DKNews Agency said China’s success in combating the COVID-19 pandemic has offered practical ways to respond to the health emergency.

Ibrahim Kamal Malas, editor for Abu Dhab’s Al-Ain News, described China as the engine of the world’s industry. "With its embrace of emerging new technology, from hydrogen fuel cars to bio-technology and medical engineering, China gained the confidence of the world after it was able to control the COVID-19 in a record time."

The global media community is also closely watching China’s economic development and poverty alleviation.

Victoria Polikarpova from Russia’s Sputnik News Agency expected China to finance plans to deepen economic reforms, with a focus on research.

Nithini Yuthara, from the Sri Lanka online news portal Sri Lanka Mirror, acknowledged China’s importance in trade as China has heavily invested in development projects under the China-Pakistan Economic Corridor, which could enhance Sri Lanka’s connectivity to Central Asia.

Aliza Anees from Pakistan’s Dawn.com said he was impressed by the significant progress China has made in poverty reduction over the past 40 years and expressed his hope that his country can learn from China’s experience.

A collaborative video project invited foreign reporters to ask questions. China Daily reporters in Beijing asked top experts to give their answers in a video series, which are available for viewing on the China Daily website and app.

https://www.chinadaily.com.cn/a/202107/01/WS60ddcc7ba310efa1bd65f428.html