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PR Newswire

Infobird upgrades its intelligent interactive training product

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An innovative AI application that can start a new era for corporate training

BEIJING, Dec. 3, 2021 — Infobird Co., Ltd (Nasdaq: IFBD) ("Infobird" or the "Company"), a software-as-a-service provider of innovative AI-powered, or artificial intelligence enabled, customer engagement solutions in China, announced that it has upgraded its cloud-based intelligent interactive training SaaS product to empower enterprises to improve the efficiency and effectiveness of sales and customer service representatives training by leveraging technologies such as AI chatbots. By simulating a real-life training experience, sales or customer service representatives are able to get trained with a virtual customer anytime, anywhere in the world. The upgraded product now also supports training in English for clients with international training needs. When combined with the company’s intelligent quality inspection product, these two products can create a closed-loop management of customer engagement and training of sales or customer service representatives. This could further drive additional business values for enterprises in the future.

Sales and customer service representatives training has always been important for enterprises to efficiently acquire and serve customers with high quality service. However, due to reasons such as low barrier to entry of the industry and high pressure of the working environment, the turnover rate for sales and customer service representatives tends to be very high. According to the Harvard Business Review "Here’s What Happens When You Focus on Employees to Better Serve Your Customers," the average turnover rate of customer service representatives can reach up to 45% from the perspective of call center customer service alone. Therefore, it has become urgent for enterprises to find ways to improve the efficiency and effectiveness of sales and customer service representative training.

"With our past many years of experience in customer engagement business, we have gained a deep understanding of enterprises’ sales and customer service management training problem areas. The traditional way of training is just not as effective, when taking in consideration of the high turnover rate as well as the constantly renewed communication scripts between representatives and customers," said Yimin Wu, Chief Executive Officer and Chairman of Infobird. "We are trying to provide an innovative way for enterprises to better train their representatives with high efficiency and effectiveness. The best part of this training style is that you can train as many representatives as you want with the same standards, no matter where they are located in the world. Especially under the influence of Covid-19, this becomes even more important for enterprises with international coverage. Scenarios such as telemarketing sales, cloud-call center customer service, store reception, and on-site sales training all are a great fit to this product. We already have several enterprises from banking and retail industries that have shown great interest in this product."

In addition, the company’s intelligent interactive training product can also be further integrated into intelligent quality inspection, another SaaS product the company has, which is to track the engagement process between customers and representatives. With intelligent quality inspection, managers could have a better understanding of how the sales or customer service representatives are performing when engaging with customers. The combined products can therefore form a closed-loop feedback mechanism from new sales and customer service representatives training, their daily service performance tracking to follow-up training based on their performance results. Yimin Wu, Chief Executive Officer and Chairman of Infobird further states, "The purpose of sales and customer service representatives’ training is to get better business results for enterprises, and we firmly believe that training and daily performance measurement cannot be separated. This is a very exciting area to us, and we are working on improving products to further empower our clients with digitized solutions to create more business values."

About Infobird Software Co. Ltd.
Infobird, headquartered in Beijing, China, is a software-as-a-service provider of innovative AI-powered or enabled customer engagement solutions.

For more information about the company, visit www.Infobird.com.

Forward-Looking Statements
This press release contains certain forward-looking statements, including statements with regard to Infobird’s proposed initial public offering. Words such as "will," future," "expects," "believes," and "intends," or similar expressions, are intended to identify forward-looking statements. Forward-looking statements are subject to inherent uncertainties in predicting future results and conditions and no assurance can be given that the proposed initial public offering discussed above will be completed on the terms described. Completion of the proposed initial public offering and the terms thereof are subject to numerous factors, many of which are beyond the control of Infobird, including, without limitation, the failure of customary closing conditions and the risk factors and other matters set forth in the prospectus included in the registration statement in the form last filed with the SEC. Infobird undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by law.

PR Newswire

City Transformer Selects Powermat Wireless Technology to Charge New Ultra-Light Foldable Electric Vehicle Designed for Urban Mobility

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The next-generation urban electric vehicle (EV) manufacturer will embed Powermat’s advanced wireless charging system to ensure a seamless connected user experience

TEL AVIV, Israel, Dec. 3, 2021 — City Transformer Ltd., designer of the ultra-light folding electric vehicle for urban applications, today announced a critical partnership with advanced wireless charging technology innovator, Powermat Technologies to integrate the company’s wireless charging system into their all-electric, foldable urban mobility vehicle solution.

Designed to become the world’s first foldable, ultralight EV that intelligently transforms its dimensions to adapt to the complexities of urban environments such as traffic and parking, City Transformer features an intuitive, digitized interface with advanced fleet management and built-in information sharing capabilities. The company plans to assimilate Powermat’s in-vehicle connected wireless charging platform to enhance the vehicle’s advanced mobile connectivity features for enhanced convenience and freedom of use.

"The design of a next-generation vehicle that meets city commuters’ complex demands requires incorporating innovative solutions for an enhanced user experience and the integration of highly personalized technology such as Powermat’s wireless in-vehicle charging technology is an excellent example of our innovation strategy," said Udi Meridor, co-founder and Chief of Strategy and Operations at City Transformer. "We added Powermat’s technology to our lightweight transformable EV to ensure each journey will have access to a seamless charging experience while commuting around cities."

Powermat’s in-cabin wireless charging system combined with the advanced connectivity key features found in City Transformer’s vehicles include:

  • Powermat Qi®15w in-cabin universal wireless charging system with extended power protocol specifications, allows users to freely charge any mobile device while using the EV conveniently.
  • Powermat’s Smart Inductive™ technology that combines vehicle communication interfaces with an extended charging range per coil.
  • The technology is proven to be automotive-grade and CISPR 25 Class 5 certified, with an enhanced focus on advanced quality factor foreign object detection capabilities. 

"To enhance the user experience of driving in a City Transformer ultra-light EV, Powermat’s wireless charging technology provides an interconnected, personalized charging solution that offers seamless connectivity features," said Ronen Diamant, VP Sales at Powermat. "City Transformer is a perfect fit for our wireless power solutions and will enable us to continue improving our technology and the customer experience. This strategic relationship answers the EV industry’s demand for a connected, convenient solution for mobility and automotive technology in urban settings."

ABOUT POWERMAT

Powermat specializes in delivering tailor-fitted turnkey in-vehicle wireless charging reference designs for automotive OEMs, global tier-1 suppliers, robotics, and more. Powermat’s in-car 15W Qi® certified reference designs and connected mobile experience offering wireless power and NFC are ready for in-cabin integration and provide a full-performance automotive in-cabin system for vehicles, two-wheelers, public transportation, and aviation.

With over 200 patent submissions and over 100 granted patents dating back to 2007, Powermat enables OEMs, Automakers, and Tier-1 suppliers worldwide to incorporate advanced wireless charging and customize solutions for unique use cases. The company’s field-proven inductive in-car wireless charging technology is already embedded in over 8 million vehicles and adopted by global market leaders such as General Motors, Visteon, and Harman International.

ABOUT CITY TRANSFORMER

City Transformer develops the world’s first all-electric mobility solution that intelligently transforms its dimensions and riding behavior while driving to meet the complex challenges and needs of those who call the world’s largest cities "our home." Designed by city people around what city people truly need, City Transformer electric vehicles park and outsmart traffic like a motorcycle while riding safely and conveniently like a car. City Transformer was voted one of the "top 10 cars of IAA mobility 2021" and named one of the "best inventions of 2020" by Time magazine.

City Transformer vehicles are engineered for superior city riding experiences without compromise, with superior maneuvering capabilities, exceptional parking properties, exceptional low total cost of ownership, and 75% space savings. City Transformer is built on top of a patented highly fleet-ready modular platform that provides outstanding freedom of cabin design for multiple bespoke applications & flexible engagement models.

Media Contact:
Annika Harper
Antenna Group for Powermat Technologies
annika.harper@antennagroup.com

PR Newswire

HTC Global Services reveals new brand identity uniting CareTech and Ciber under one brand

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TROY, Mich. and CHENNAI, India, Dec. 1, 2021 — HTC Global Services today announced that its companies, including CareTech Solutions and Ciber Inc., are uniting under one name and one brand – HTC Global Services. As part of this effort, the company has adopted a new identity that embodies its renewed ambitions and aspirations. It reflects both the transformation journey and the transformative impact it has for its customers, employees, and stakeholders, now and beyond.

HTC acquired CareTech Solutions, a Healthcare technology leader in North America, in 2014, and Ciber Inc., a global IT consulting services and outsourcing company, in 2017. These acquisitions strengthened and widened HTC’s expertise in emerging technologies, its ability to deliver exceptional customer service with a comprehensive set of services and solutions, and to fulfil its strategic growth objectives across industry verticals.

"At the heart of our decision to unify under a single brand is – as it always has been – our customer and our intention to simplify their experience. We have always championed the power of our three brands, and now we want to communicate our total value in a more compelling way. We will continue to develop and leverage our broad expertise in the many areas our business operates, as well as the specializations we offer," said Madhava Reddy, Founder and CEO, HTC Global Services.

HTC’s new Vision – "Reimagining a better shared world" and its new Mission – "Bring human expertise to tech in order to deliver purposeful solutions that amplify value" is a testament to HTC’s commitment to empower its customers, people, and partners in the era driven by digital transformation as encapsulated by its new motto, and tagline – Let’s make digital change happen.

Commenting on the new brand identity Nitesh Bansal, President, HTC Global Services said, "We are re-energizing our business. By becoming one business and one brand, we are further strengthening the essential focus that we have always had on our customers and sharpening our offerings to better serve their needs of the future. It means that we can extend and deepen our relationships and our human connections. This is what makes us truly unique."

About HTC Global Services

HTC Global Services is a leading global provider of innovative IT and Business Process Services and Solutions. Established in 1990 with headquarters in Troy, Michigan, USA, HTC combines its extensive technical and domain expertise along with its business partner approach to enable clients to realize business transformation and maximize business returns. For more information visit www.htcinc.com

Media Contact: Media.Relations@htcinc.com

PR Newswire

NPCore forms global partnership with Viet Cyber Security towards expansion into SE Asian IT security market

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SEOUL, South Korea, Nov. 26, 2021 — NPCore, a joint venture member of Born2Global Centre, has its sights set on a greater share of the IT security market in Southeast Asia, recently joining forces with Vietnamese IT security service provider Viet Cyber Security. Together, the two companies set up NPCore Vietnam Joint Stock Company, a joint venture which will see them coordinate efforts in the IT security industry. NPCore is an AI-based new variant malware (APT) response solution provider offering optimal security solutions.

NPCore has provided cyber security solutions and since 2021, it has participated in a project for supporting overseas expansion of D.N.A (Data, Network, AI) convergence products led by Born2Global Centre.

NPCore and Viet Cyber Security set up NPCore Vietnam Joint Stock Company, a joint venture for efforts in the IT security industry.
NPCore and Viet Cyber Security set up NPCore Vietnam Joint Stock Company, a joint venture for efforts in the IT security industry.

The joint enterprise will see the two partners collaborate in technology and, more importantly, concerted sales and marketing activities in the Southeast Asian IT security market. The goal is to lay the foundation for a stable supply of IT security services in local markets to obtain market trust and continue expanding the business at an increasing pace. NPCore has confirmed that it is ready to aggressively engage Viet Cyber Security’s local networks and customers towards expanding its market presence. NPCore’s solution (Zombie Zero) can defend against any path through which malicious code can flow from the network to the endpoint.

It currently holds 12 patents as well as the International Common Criteria (CC) certification for its proprietary security technologies and has more than 100 global references.

NPCore CEO Han Seung-cheol stated, "The local joint enterprise was established in Vietnam as it is a market with active investment taking place in national security, corporate IT security, and other fields. It will be a local platform for entry into the Southeast Asian markets—Vietnam included—and will put us on the map as an IT security service provider in the region."

Furthermore, the joint venture between NPCore and Viet Cyber Security was established as part of the Born2Global Centre’s partnership program. Through its support of DNA-convergence products and services, Born2Global Centre serves as a launchpad for innovative startups to enter global markets. Born2Global Centre provides startups with different levels of consulting services, from partnership exploration & creation to business establishment, operations, joint R&D projects, and market expansion.

For more detailed information on NPCore, visit https://www.npcore.com/eng/.

Media contact
NPCore: esshim@npcore.com  
Born2Global Centre: jlee@born2global.com

PR Newswire

Behavioural research by Xero uncovers barriers to small business technology adoption

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Anxiety over short-term risks of change, overconfidence in the safety of the status quo, and choice paralysis are the most common behavioural barriers to small businesses taking up new business technologies

WELLINGTON, New Zealand, Nov. 16, 2021 — Simple changes in habits and process could prove more effective than costly educational campaigns in helping small businesses take advantage of digital technology’s benefits, according to behavioural science research conducted by Xero, the global small business platform.

The One step study surveyed more than 4,200 small business owners in six countries (Australia, New Zealand, the UK, the United States, Canada, and Singapore). Carried out in partnership with behavioural science consultancy, Decision Design, the report found that small businesses which readily adopt new technology enjoy on average 120 percent higher revenue. They also reported 106 percent higher productivity than those which repeatedly fail to do so and were 27 percent more likely to wake up excited about their work.

Yet despite technology adoption’s substantial and well-documented benefits, and even after the pandemic drove firms to deploy digital solutions en masse, only one in five small businesses consider themselves as technology adopters – compared to nearly one in three who admit they continually delay investing in new technology.

The research revealed that this ‘adoption gap’ stems from several behavioural barriers – mindsets and perceptions about technology and change – that frequently recurred amongst small businesses all over the world. Small business owners tended to believe that;

  1. their current solutions were good enough even if new technology might help them do better;
  2. they focus on risks and short-term losses when considering change; and
  3. they find themselves freezing up when forced to compare, understand, and choose between numerous technology options

"Our research suggests that for small businesses, the greatest hurdles to harnessing technology’s benefits aren’t a lack of information or choice, but deeper anxiety and concern about how complex and costly the change process might be," said Rachael Powell, Chief Customer Officer, Xero. "Small businesses may know the benefits, but they’re not adopting technology because the idea of doing so feels deeply uncomfortable and even threatening."

The study also found that sole traders – who made up eight in ten respondents – were more likely to struggle with these behavioural barriers to technology adoption than small businesses with larger teams. Compared to businesses with 20-49 people, sole traders were:

  • 29 percent less likely to agree they needed to change their technology in order to grow;
  • 39 percent more likely to feel confused when comparing technology options; and
  • 27 percent less confident in taking a ‘leap of faith’ with new technology due to feelings of uncertainty.

"Sole traders make up the majority of small businesses but also feel pressures and challenges more keenly than firms with more people to share the load," said Powell. "What we’ve found is that giving sole traders too many options, or failing to communicate in a way that’s directly relevant to them, can hinder rather than help them in adopting new technology. The resulting inertia comes at significant cost to their growth and, given their economic significance, to our society as a whole," Powell added.

Based on its results, One step offers several recommendations for how policymakers, advisors, and technology vendors can help small businesses by presenting technology adoption in a more straightforward, less daunting way. These include:

  • Encouraging smaller incremental changes to technology, rather than high-cost, high-risk investments;
  • Celebrating small businesses who’ve benefited from technology adoption as examples that normalise digital change;
  • Quantifying the true gap between current operations and those enhanced by technology; while also
  • Measuring technology’s benefits in a way that’s more relatable to small businesses’ experiences; and
  • Narrowing and simplifying technology choices to minimise decision paralysis.

The report also includes simple handles that small businesses can grasp to help overcome their behavioural barriers including decision matrices, ‘pre-mortem’ evaluations, cost-benefit analyses, and setting aside time for peer learnings. Each activity helps to clarify the true risks and rewards of technology adoption, allowing small business leaders to overcome confusion and uncertainty to make more rational decisions about the different options they may face.

"When we go beyond the surface-level reasons and understand what motivates our decisions, we can then make the right changes to our mindsets and habits for meaningful results," said Powell. "The research we’ve done suggests that we all – policymakers, vendors, and small business leaders – need to rethink how we approach technology adoption in the small business community. It’s also a cause for hope that with a few small, simple adjustments to our practices, we can help our small businesses achieve the full potential that digital technology offers them."

About Xero
Xero is a cloud-based accounting software platform for small businesses with over 3 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.

Methodology
Xero partnered with behavioural science firm Decision Design to complete an anonymous and unbranded, nationally representative market study among n=4,211 small businesses across Australia (n=1,212), New Zealand (n=170), the United Kingdom (n=1,162), the United States (n=1,165), Canada (n=341) and Singapore (n=161).  This behavioural science-led study measured perceptions, beliefs, behaviours and behavioural barriers related to technology and technology adoption.  Data collection by Decision Design was conducted between 12 – 26 July 2021 and study respondents are all small business decision makers for businesses with less than 50 employees (less than 100 employees in the United States).

Logo – https://techent.tv/wp-content/uploads/2021/11/behavioural-research-by-xero-uncovers-barriers-to-small-business-technology-adoption.jpg

PR Newswire

LeanIX Positioned in the Leaders Quadrant of the 2021 Gartner(R) Magic Quadrant(TM) for Enterprise Architecture Tools

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Evaluation based on completeness of vision and ability to execute 

BONN, Germany and BOSTON, Nov. 13, 2021 — LeanIX (https://www.leanix.net/), the platform to plan and manage continuous transformation across the enterprise, today announced that Gartner has positioned the company in the Leaders quadrant of the 2021 Gartner Magic Quadrant for Enterprise Architecture Tools.*

"As we work to continuously optimize the IT landscape at Bosch, LeanIX plays a key role," said Markus Haeberle, Head of Enterprise Architecture Management at Bosch. "LeanIX not only serves to strengthen collaboration between our business units and accelerate efficient reuse of IT resources, but their solutions also help us plan and prepare for the future."

LeanIX Enterprise Architecture Management (EAM) enables companies across the world to plan, manage and transform their IT landscapes. By addressing a range of critical use cases – Business Capability Planning, Application Portfolio Management, Technology Risk Management, Application Modernization, Cloud Migration, and Post-Merger IT Integration – LeanIX makes it possible for leading organizations to design, build and maintain an enterprise architecture that is aligned with strategic business priorities and capable of adapting to emerging market demands.

"We believe being positioned in the Leaders quadrant by Gartner is a milestone that confirms our core vision and strategy: To help our customers continuously transform their business by turning data-driven IT decision-making and insights into a competitive advantage," said LeanIX CEO and co-founder, André Christ. "We will continue to build on what we have achieved so far, bringing together Enterprise Architecture Management, SaaS Management and Value Stream Management to create a platform that empowers businesses, allowing them to achieve success today while driving innovation for the future."

A complimentary copy of the 2021 Gartner Magic Quadrant for Enterprise Architecture Tools report is available to access from LeanIX at https://www.leanix.net/en/download/gartner-magic-quadrant-2021 

*Gartner, "2021 Magic Quadrant for Enterprise Architecture Tools," by Gilbert van der Heiden, Akshay Jhawar and Nolan Hart, 9 November 2021.

Gartner Disclaimer:
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and MAGIC QUADRANT are registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

About LeanIX
LeanIX’s Continuous Transformation Platform® is trusted by Corporate IT and Product IT to achieve comprehensive visibility and superior governance. Global customers organize, plan and manage IT landscapes with LeanIX’s automated and data-driven approach. Offering Enterprise Architecture Management, SaaS Management, and Value Stream Management, LeanIX helps organizations make sound decisions and accelerate transformation journeys. LeanIX has hundreds of customers globally, including Adidas, Atlassian, Bosch, Dropbox, Santander and Workday. The company is headquartered in Bonn, Germany, with offices in Boston, San Francisco and around the world.

Contact:
Jeremy Douglas
Catapult PR-IR
303-589-1941
jdouglas@catapultpr-ir.com

Related Links :

https://www.leanix.net

PR Newswire

StradVision Showcasing Latest Technology for Autonomous Vehicles at Automotive Tech Week 2021

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Vision processing pioneer will be demonstrating newest software for ADAS systems and AVs on-site at Novi event, Nov. 16-17

NOVI, Mich., Nov. 12, 2021 — StradVision, a leader in computer vision technology for Autonomous Vehicles and ADAS systems, is demonstrating its latest technologies on-site Nov. 16-17 at Automotive Tech Week 2021, which will be held at the Suburban Collection Showplace, 46100 Grand River Avenue in Novi.

The weeklong Automotive Tech Week 2021 explores the latest technology trends being embraced by leading players in the automotive world – including electrification and autonomy. New technologies for ADAS systems that StradVision will unveil and demonstrate at the event are:

 

  • Depth-map Solution: The latest feature implementing innovative Pseudo LiDAR technology, which replaces high-cost and high-performance LiDAR equipment. Offering the high precision of distance measurement to an object with only a mono-channel camera
  • Semantic Segmentation: A technology that classifies objects by analyzing the images acquired through the vehicle’s camera on a pixel-by-pixel basis through deep learning technology
  • Multi-camera 360-degree perception:  This technology uses up to 9 cameras, which is critical to implement autonomous driving features of L3 or above, such as Automated Valet Parking (AVP), and Enhanced Autopilot

"I look forward to our time at Automotive Tech Week 2021, and showcasing the innovative technologies StradVision is unveiling at the event," Sunny Lee, StradVision’s Chief Operating Officer who is leading StradVision’s team at the event said. "As we continue to ramp up our presence in Michigan, the heart of U.S. auto industry, events like this let us get our product in front of key industry leaders who are on board with our mission of using technology to achieve the safest possible experiences with ADAS systems and autonomous driving."

StradVision’s SVNet is a lightweight software that allows vehicles to detect and identify objects accurately, such as other vehicles, lanes, pedestrians, animals, free space, traffic signs, and lights, even in harsh weather conditions or poor lighting. 

SVNet’s software relies on deep learning-based perception algorithms, which compared with its competitors is more compact and requires dramatically less memory and electricity to run. SVNet supports more than 14 hardware platforms and can also be customized and optimized for any other hardware system thanks to StradVision’s patented and cutting-edge Deep Neural Network-enabled technology. 

SVNet is currently used in mass production models of ADAS and autonomous driving vehicles that support driving automation levels 2 to 4 and is being deployed in over 50 vehicle models from 13 OEMs worldwide. 

The full Automotive Tech Week 2021 event runs online from Nov. 15-19, and in-person hours will be on-site in Novi from 8 a.m. to 4 p.m. on Nov. 16 and Nov. 17. StradVision will be located at Booth #743 at the event both days.

About StradVision Inc.
Founded in 2014, StradVision is an automotive industry pioneer in AI-based vision processing technology for Advanced Driver Assistance Systems (ADAS). The company is accelerating the advent of fully autonomous vehicles by making ADAS features available at a fraction of the market cost compared with competitors. StradVision’s SVNet is being deployed on 50+ vehicle models in partnership with 13 OEMs and powers ADAS & Autonomous Vehicles worldwide and is serviced by over 200 employees in Seoul, Detroit, San Jose, Tokyo, Shanghai, and Munich. The company received the 2020 Autonomous Vehicle Technology ACES Award in Autonomy (Software Category). In addition, StradVision’s software is certified to the ISO 9001:2015 international standard.

PR Newswire

PrimeCredit Takes Operational Efficiency to Next Level with SAP Concur Automated Spend Management Solution

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Enhanced data visibility, scalability and transparency empowers PrimeCredit to fulfill its fast-growing business needs while maintaining stringent governance

HONG KONG, Nov. 11, 2021  — PrimeCredit, one of the leading non-bank consumer finance groups in Hong Kong, has selected and deployed SAP Concur Expense and Concur Invoice to accommodate its thriving business needs with digitalized and automated spend management. Leveraging on artificial intelligence (AI) and machine learning, the cloud-based SAP Concur solution enables PrimeCredit to customize its expense limit approval matrix for different types of expenses in order to meet its unique and stringent internal compliance needs.

This advanced solution also provides an integrated and comprehensive overview on spend categories, reimbursement and invoice status, delivering real-time data visibility to serve PrimeCredit’s business expansion needs while improving its transparency and credibility. With digitalization, the SAP Concur solution enables PrimeCredit to reroute manpower to valuable tasks, creating a highly productive and efficient workplace.

"In view of an ever-changing market and evolving regulatory environment, financial institutions have a pressing need to harness the power of technology for improving efficiency, optimizing cost and fulfilling their growing business needs. However, digital transformation entails a large degree of change to business processes and operating models, consequently creating immense barriers for financial institutions as they navigate the digitalization journey," said William Ng, Chief Financial Officer of PrimeCredit Limited. "The SAP Concur solution has been a key step in our digitalization strategy. It has helped us optimize our workload, which is instrumental in resource planning. We also have better data visibility and a deeper understanding of our various businesses and financial health for better-informed budgeting decisions."

Powered by AI and machine learning, the SAP Concur solution automatically triggers a specific approval matrix according to different expense types with embedded rules for expense limits. In case of any discrepancy between the input data and the assigned expense limit, the solution will generate alert messages spontaneously to the approvers and reviewers. This enables managers and supporting teams to review expenses more efficiently, as they no longer need to review individual amounts and related data on a recurring basis to search for errors. Given the intricate compliance needs of PrimeCredit, the SAP Concur solution simplifies the overall workflow of the finance team in terms of expense approval and budget prediction by virtue of its streamlined and optimized finance procedures, while demonstrably reducing errors and risk of fraud.

The cloud-based SAP Concur solution also offers data accuracy coupled with real-time visibility of daily expenses and invoices from a centralized system dashboard, allowing PrimeCredit to trace, retrieve and analyze data for expense control, profit and loss management and cash flow projection on a year-on-year trajectory without the need for manual forms. By streamlining the process from input through to review and approval, Concur Expense and Concur Invoice provide better data visibility over daily expenses and invoices and have proved instrumental for the company’s finance team to evaluate expense control strategically and plan for the coming year’s budget.

"Building a prospective and resilient business amid the pandemic is challenging, and technology has become a critical component in how well businesses adapt to emerging needs and stay ahead of the competition. It is encouraging to see how the SAP Concur solution has supported PrimeCredit, a key player in Hong Kong’s non-bank consumer finance groups, to unleash business potential with data and digitalization. At SAP Concur, we are committed to being the credible companion of local enterprises and financial institutions of all sizes, enabling them to thrive amid the pandemic and beyond, and supporting them along their digital transformation journey with our industry-leading automated spend management solutions," said Jeff Lam, General Manager, Greater China, SAP Concur.

About SAP Concur

SAP® Concur® is the world’s leading brand for integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. The highly-rated SAP Concur mobile app guides employees through business trips, charges are directly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to analyze transactions, businesses can see what they’re spending, improve compliance, and avoid possible blind spots in the budget. SAP Concur solutions help eliminate yesterday’s tedious tasks, make today’s work easier, and support businesses to run at their best. Learn more at concur.com.hk. 

About SAP

SAP’s strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com/hk.

About PrimeCredit Limited

PrimeCredit, founded in 1977, is the biggest non-bank consumer finance group in Hong Kong. Its 26 branches widely distributed in Hong Kong mainly offer personal loans and credit cards. Rooted in Hong Kong for more than 40 years, its user base is over 300,000.

Money Lender’s Licence No.: 754/2021
Warning: You have to repay your loans. Don’t pay any intermediaries.
Complaint Hotline: 2111 2999

PR Newswire

Scott’s Refrigerated Logistics Improves Operations with Nintex Promapp®

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Leader in cold-chain logistics standardises on visual process mapping software from Nintex to drive operational efficiencies across its organisation

SYDNEY, Nov. 8, 2021 — Nintex, the global standard for process management and automation, announced today that Scott’s Refrigerated Logistics, Australia’s largest fully-integrated cold-chain logistics provider and the market leader in temperature controlled road and rail transport, has standardised on Nintex Promapp® to deliver business process consistency across the company’s seven divisions.

  • To experience how organisations have gained total visibility and control over their business processes with Nintex Promapp®, visit https://bit.ly/3gFqtQX.

Scott’s Refrigerated Logistics provides services to a diversified and blue-chip customer base comprised of food and beverage producers and leading supermarkets. These valued customers are serviced from 24 cold storage facilities across all Australian mainland states with a transport fleet of approximately 600 trucks and 450 rail containers. The company has around 2,000 employees and more than 1,000 customers.

"Ultimately, we want to ensure that we are aligned around one consistent process across all business activities to support visibility between different divisions, reduce manual and paper-based processes, and drive staff accountability," said Craig Lee, Business Process Manager, Scott’s Refrigerated Logistics. "Nintex will support us in this quest, equipping the business with capabilities to deliver process excellence across all the divisions and states we operate in helping enhance our customer-focused culture, ensuring that integrity and customer service remain the cornerstone of our success."

Rapid results and improvements

Scott’s Refrigerated Logistics was recently acquired by Anchorage Capital Partners and consulted Affinity Education Group—also previously acquired by Anchorage Capital Partners—to learn how Affinity successfully implemented Nintex Process Platform process management capabilities to create consistent processes and support compliance requirements across their network of 150 childcare centres nationwide.

Scott’s Refrigerated Logistics decided to invest in the Nintex Process Platform to develop an intuitive, visible and easy-to-use framework of processes that support complex compliance requirements and the ongoing digitising of legacy, paper-based processes, along with built-in automation functionality to update processes in real-time.

Lee explained, "We could clearly see the benefits of Nintex within Affinity Education Group and concluded that we could also transform our business by leveraging the process management and automation capabilities of Nintex. This will help support centrally-held processes which can be updated and shared with all key stakeholders, provide for one source of truth, as well as drive greater compliance and accountability across business divisions as diverse as human resources, commercial and fleet management."

In line with Scott’s Refrigerated Logistics’ commitment to continuous improvement and constantly evolving in response to market conditions and individual customers’ demands, the organisation has identified more than 100 processes which will now be standardised on Nintex across seven functions. Deployment has already commenced with Nintex supporting new processes being developed across customer service, pick-up and delivery, and time management. Standardisation on Nintex will enable rapid changes and improvements to everything from delivery docket procedures to incident management and customer experience.

"Managers working with these new processes will enjoy the benefits of having one centralised, searchable source of truth where changes update automatically. By embracing new technologies such as Nintex, Scott’s Refrigerated Logistics will maintain our market leading position and refrigerated logistic provider of choice across Australia," concluded Lee.

Media Contact
Laetitia Smith 
Nintex laetitia.smith@nintex.com
cell: +64 21 154 7114

About Nintex
Nintex is the global standard for process management and automation. Today more than 10,000 public and private sector organisations across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimising business processes. Learn more by visiting www.nintex.com and experience how Nintex and its global partner network are shaping the future of Intelligent Process Automation (IPA).

Product or service names mentioned herein may be the trademarks of their respective owners.

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PR Newswire

HAI ROBOTICS and Invar tie to expand global presence

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The partnership will bring HAI ROBOTICS’ autonomous-case handling robotics (ACR) solution to the global supply chain where Invar is more established.

SHENZHEN, China, Nov. 5, 2021 — HAI ROBOTICS, a global leader in Autonomous Case-handling Robotics (ACR) system for warehouse fulfillment, announced partnership with the UK-based global logistics solutions engineering company Invar System in a bid to expand its global presence by delivering competitive service to the supply chain where Invar is more established in the market place.


The strategic ties with Invar is HAI ROBOTICS’ second in Europe following its alliance with France-based Savoye.

HAI ROBOTICS and Invar will work together to ensure HAI ROBOTICS’ ACR robots will be seamlessly connected with Invar’s in-house developed WMS solution to provide customers with a more efficient, cost-effective intralogistics solution. The joint solutions will be expected to address the dramatically growing demand for order fulfillment in the area where warehouses are facing mounting pressure to upgrade their storage and fulfillment capacity with the online shopping boom.

HAI ROBOTICS launched the first ACR system HAIPICK in 2015 and ever since then, has made considerable commercial success with more than 300 projects operating globally due to its high level of flexibility. HAIPICK ACR robots can pick and place totes or cartons on storage shelves up to 10 meters high and carry up to 8 loads to continuously feed goods-to-person picking stations. One of the company’s new launches at CeMAT Asia 2021, the HAIPICK A3 Fork-lifting ACR allows wider storage scenarios in which goods are not necessarily placed inside a box, such as tires and trays. The robot can provide larger storage possibilities and better rack space utilization.

Kane Luo, Vice President of sales for HAI ROBOTICS, said, "The partnership will be able to offer warehouse operators a unique and innovative solution that delivers higher fulfillment volumes, at lower operation costs and with better distribution efficiency."

Invar has an extensive network of global customers and has been widely recognized for its WMS and automation integration capabilities.

Craig Whitehouse, Managing Director of Invar Integration, said, "These are exciting times, robotics has transformed automation in the warehouse. Their flexibility, scalability and low-Capex appeal offers huge advantages over fixed solutions. HAI ROBOTICS has a fantastic range of intelligent ACRs, well suited to the varied demands of fulfillment applications, and so we are delighted to include HAI ROBOTICS’ advanced ACRs in our fast-expanding solutions suit."

The HAIPICK system is seeing a fast-expanding global presence in the warehousing logistics sector, and has been implemented in e-commerce, 3PL, apparel, electronics, energy, manufacturing, medicine, and other industries, with over 300 projects alive worldwide. Some notable overseas customers include DHL Supply Chain, Phillips, Booktopia, GE and HP.

About HAI ROBOTICS

HAI ROBOTICS, a trailblazer of autonomous case-handling (ACR) system, is committed to providing efficient, intelligent, flexible, and customized warehouse automation solutions through robotics technology and AI algorithms. It aims to create value for each factory and logistics warehouse.

Founded in 2016 with headquarters in Shenzhen, China, HAI ROBOTICS has set up five subsidiaries in Hong Kong SAR, Japan, Singapore, the U.S. and the Netherlands, serving customers from over 30 countries and regions. It now has over 1,000 staff, more than 50% of whom are engineers. The company has acquired more than 600 global patents for core intellectual properties involving positioning, robot control and warehouse management.

About Invar Group

Invar Group, headquartered in Cranfield UK, is focused on delivering complete turnkey warehouse automation solutions using advanced technologies such as industrial robotics, AMR goods-to-person solutions, pick-to-light technology, sortation systems, as well as conventional warehouse automation. The Group comprises: Invar Systems, a developer of warehouse control and management systems; Invar Integration (Greenstone Systems), a front runner in solutions design, hardware integration and project management; and Invar Controls, specialists in the design, implementation and maintenance of PLC software and hardware.