Tag Archives: STW

Glue Up Announces Strategic Partnership with Cvent to Revolutionize Community Engagement

MCLEAN, Va., Aug. 9, 2024 /PRNewswire/ —

Glue Up, a leading provider of AI-powered all-in-one membership management solutions, is proud to announce our strategic partnership with Cvent. This collaboration establishes Glue Up as a leader in leveraging innovative technology, advancing community and event management for its 1,500+ associations, chambers, and other communities. Since 2023, Glue Up has been leveraging AI in community management to automate workflows, reduce administrative tasks, and enhance personalized campaigns and engagement, making them a top industry provider.

Glue Up’s innovative CRM can track and report all member engagement, enhancing community and events management. Through a new integration with Cvent, users can sync their events and contact data and utilize the robust platform for event marketing, registration, payment, and more. This collaboration also allows Glue Up clients to easily create small, medium or large-scale events while managing and tracking member engagements, boosting association and chamber management to a new industry level.

“Glue Up has always been at the cutting edge of innovation, and this partnership is a significant milestone in our mission to empower associations and chambers worldwide. ” said Eric Schmidt, CEO of Glue Up. “This collaboration brings major transformation in the association industry as it connects robust Glue Up capabilities with the powerful Cvent event marketing and management platform. Through this integration, we can now enable professional communities with Cvent’s user-friendly small, medium, and large-scale event and trade show tools, and Glue Up’s platform to consolidate data, manage memberships, and engage communities. This combination is set to revolutionize the association industry and bring it to a whole new standard.”

Mike Tenholder, Cvent Head of Alliance Partnerships, added, “We are thrilled to welcome Glue Up as a strategic Alliance Partner. Their commitment to innovation and enhancing user experiences complements our goal of providing best-in-class event management solutions. By integrating Glue Up’s solutions, we can offer our association clients additional tools to enrich their professional communities and streamline their membership engagement processes.”

This partnership brings significant benefits to both Glue Up’s and Cvent’s clients. Glue Up’s clients gain access to an industry-leading event management platform, while Cvent’s users can take advantage of Glue Up’s advanced membership solutions. Together, Glue Up and Cvent aim to deliver unparalleled value and transformative experiences to the association world.

CONTACT: Tiara Jing
+1 888 218 1354
social@glueup.com 

ADP Expands ADP SecurTime to the Philippines

MANILA, Philippines, Aug. 7, 2024 /PRNewswire/ — ADP, a global leader in payroll and human capital management solutions, announces the rollout of ADP SecurTime, its cloud-based time and attendance solution, in the Philippines. This rollout aims to streamline payroll and workforce management process capabilities for businesses across the Philippines.

ADP SecurTime, acquired by ADP in 2023, offers robust cloud-based time tracking, attendance management, and workforce management software. It provides businesses with a range of intuitive and insightful features, including:

  • Capture real-time attendance: Utilises biometrics, tablet or mobile phone for real-time tracking
  • Time fraud prevention: Features geo-tagging, geo-fencing, live tracking and alerts
  • Integrated payroll and time: Reduces potential pay inaccuracies and administrative time
  • Centralized dashboard: Offers reports and analytics to identify patterns and discrepancies

“We are proud to introduce ADP SecurTime to the Philippines, empowering businesses with a state-of-the-art time and attendance solution tailored to meet the unique challenges of managing a diverse workforce,” said Jessica Zhang, Senior Vice President of APAC at ADP.

“By integrating our robust payroll solutions with ADP SecurTime, businesses in the Philippines can enhance efficiency and accuracy in workforce management. This powerful combination reduces administrative burdens and saves costs, enabling companies to focus more on strategic growth and employee satisfaction.”

“The rollout also underscores our commitment to supporting businesses with innovative solutions that drive productivity and compliance,” added Zhang.  

ADP provides services to a wide range of businesses and industries, helping organizations manage their payroll, HR, time, tax, and benefits needs. Serving more than one million clients in 140 countries, ADP has the experience and scale to support businesses of all sizes – from small business to global enterprise – across all industries.  

About ADP (NASDAQ – ADP)
Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential.  HR, Talent, Time Management, Benefits and Payroll.  Informed by data and designed for people.  Learn more at ADP.com

ADP, the ADP logo, and Always Designing for People are trademarks of ADP, Inc.

Copyright © 2024 ADP, Inc. All rights reserved.

Source: ADP, Inc.

BellaDati, IoT Framework and advanced analytics software producer has been acquired by Hagiwara Electric Group, Tokyo Stock Exchange listed Company

SINGAPORE, Aug. 2, 2024 /PRNewswire/ — “Acquisition of all BellaDati shares by Hagiwara Electric Group (Tokyo Stock Exchange listed company) is an amazing step ahead for BellaDati on its mission to provide the best IoT Framework and advanced analytics for customers in Japan and other markets worldwide”, says Martin Trgina, CEO and founder of BellaDati.

Martin Trgina (BellaDati Founder) a HTS President at the signing ceremony.
Martin Trgina (BellaDati Founder) a HTS President at the signing ceremony.

‘We believe that BellaDati joining our group and establishing a fusion business that leverages the strengths of our existing businesses will enable us to enter new markets and increase our competitiveness in existing markets, thereby enhancing the corporate value of our group’, says HAGIWARA TECHNO SOLUTIONS CO., LTD.

Martin Trgina will resign as a CEO immediately after the acquisition and will stay for a short transition period in Singapore based BellaDati PTE. LTD. After that he plans to fully focus on his new hi-tech Singapore based enterprise software venture.

As a new CEO of BellaDati will be appointed Mr. Kazuto Saito.

About BellaDati:  

BellaDati HQ was established in Singapore in 2013 by Martin Trgina. It has local offices in Singapore, Japan and Czechia . BellaDati is an IoT Framework and advanced analytics cloud and on-premise platform. Large and medium Japanese enterprises are using it to build their own market vertical solutions and services worldwide.  

About Hagiwara:

HAGIWARA ELECTRIC HOLDINGS CO., LTD (the “Company”) was founded in 1948 and is headquartered in Nagoya, Japan. In the Group’s medium-term management plan “Make New Value 2026” which newly started from the fiscal year ending March 31st, 2025, the Company aims to carry out structural transformation and establish a business base in readiness for a new stage of growth. HAGIWARA TECHNO SOLUTIONS CO., LTD (“HAGIWARA TECHNO SOLUTIONS”), the Company’s core subsidiary of ts Technology Solutions Business, sets its management vision based on the medium term management plan as “an engeneering company that supports the creation of future worksite through utilizing data.” Its business policy is to strengthen a platform business as a new business pillar that is expected to be profitable by valorizing data.

This time, HAGIWARA TECHNO SOLUTIONS have positioned Belladati as the core data infrastructure platform, and take on challenge of further expanding into new markets and high value-added businesses.

Contact:
BellaDati PTE, Ltd
milena.trginova@gmail.com
+65 9467 1839
Domicile: Singapore

EMTECH ANNOUNCES BEYOND COMPLIANCE PRODUCT FOR FINTECHS TO PROACTIVELY MANAGE RISK


NEW YORK and ACCRA, Ghana and LAGOS, Nigeria, July 31, 2024 /PRNewswire/ — Award-winning software provider, EMTECH has announced a new software product called Beyond Compliance, to help Financial Service Providers (FSPs) automate and manage regulatory compliance in one place. Regulatory Compliance is an imperative for FSPs as the fines for non-compliance can run into the billions of dollars. Beyond Compliance helps users stay ahead of regulatory issues before they result in fines, loss of a license, bankruptcy or closures.

EMTECH's Beyond Compliance software introduces a new way for fintechs to manage compliance and meet regulatory requirements.
EMTECH’s Beyond Compliance software introduces a new way for fintechs to manage compliance and meet regulatory requirements.

The ground-breaking Beyond Compliance product provides users with regulatory checklists and workflows to enable and guide them through compliance processes. By simply selecting their regulator or jurisdiction and providing a few details, users can standardize and automate compliance activities. EMTECH designed the compliance product to increase business efficiency and reduce labor costs while reducing fragmentation and manual processes.

As the incidences of fraud, digital identity theft and money laundering increase, a recent McKinsey & Company report, “The future of the payments industry: How managing risk can drive growth notes that service providers should “modify their risk management programs to protect their revenue and improve regulatory compliance. This may include enhancements to issue management, due diligence processes, risk appetite setting, or risk identification processes.”

“If fintech is to grow more resilient and effective at protecting consumers today and in the future, we have to rethink how compliance will be managed compared to how it’s done today. With highly fragmented regulatory requirements, risk monitoring and reporting methods, a more integrated compliance management platform is an essential tool for survival and growth” notes Carmelle Cadet, CEO and Founder of EMTECH.

The Beyond Compliance product provides “a great user experience, it is a customizable solution. The product is detailed and very effective in ensuring compliance to regulatory directives”, says beta user Kwasi Ofei, Head of Compliance at Juni Payments.

“Regulatory compliance can be a complex task for FSPs. EMTECH’s Beyond Compliance is designed to help fintechs manage their compliance requirements, in one or more markets, monitor their compliance status and provide a level of regulatory visibility that is required by Central Bankers and regulators,” says Steven Dickens, Chief Technology Advisor at The Futurum Group.

About EMTECH
EMTECH provides software, data and services that connect central banks to other regulators and financial services providers. EMTECH’s platforms power regulatory data exchange, compliance, supervision, currency issuance and currency movement in financial markets. The company is founded and led by a former IBM Blockchain Executive, Carmelle Cadet.

For more information visit the EMTECH website.

Media Contacts:

Linda Arroz, Makeover Media
Phone: 818.635.8753
email:linda.arroz@makeovermedia.com 

Mary Hall, Chief Marketing Officer, EMTECH
Email: Mary@EMTECH.com

Australasian College of Pharmacy and MedAdvisor Solutions Launch MedAdvisor software training for the Queensland Community Pharmacy Scope of Practice Pilot


Uplifting pharmacists’ role in primary care and positioning pharmacies as essential care destinations in local communities 

CAMBERWELL, Australia, July 25, 2024 /PRNewswire/ — MedAdvisor Solutions and the Australasian College of Pharmacy today announced the launch of the MedAdvisor software training – Queensland Community Pharmacy Scope of Practice Pilot. The training, conducted by MedAdvisor Solutions trained pharmacy managers, provides pharmacists with the essential training for the Queensland (QLD) Scope of Practice Pilot ensuring pharmacists are equipped to manage the conditions and services included in the Pilot.

The software training is continuing professional development (CPD) accredited and focuses on accessing the MedAdvisor Solutions platform to manage user accounts, complete patient medication details, message clinicians, and use the Queensland Scope of Practice forms when prescribing, and setting booking availability. By participating in the Pilot pharmacists will enhance their ability to improve medication management and healthcare delivery for patients across Australia.

“We are excited to take another step forward in supporting Australian pharmacists by giving them the ability to expand their scope of practice,” said Wayne Marinoff, MedAdvisor Solutions President ANZ. “The Pilot represents a significant step towards enabling pharmacists to practise at the top of their scope. In doing so, we are moving towards a future where pharmacists operate outside the dispensary and offer more comprehensive healthcare solutions for patients all over the country, while leveraging technology to support better health outcomes.” 

MedAdvisor Solutions is the preferred software partner for the delivery of expanded scope of practice across community pharmacies in Australia, helping to integrate the pharmacist as a key stakeholder in primary patient care and positioning pharmacies as primary healthcare locations in local communities.

Today’s announcement builds upon MedAdvisor Solution’s commitment to empower pharmacies with the tools and resources needed to enhance patient care, streamline pharmacy operations, and meet the evolving healthcare needs of our communities. The company is dedicated to supporting Australian pharmacies in delivering a broader range of healthcare services and today’s training initiative is just one component of the broader efforts.

About MedAdvisor Solutions

MedAdvisor Solutions is a global leader of pharmacy-driven patient engagement solutions that provide individualized patient experiences to simplify the patient medication journey. Our solutions utilise an empathetic, data-driven approach to engagement and an innovative, patient-centric digital experience that empower the pharmacy of the future and inspire lasting behaviour change. MedAdvisor Solutions works with over 37,000 pharmacies across the US, Australia & New Zealand to deliver our solutions to help patients take their medication safely and effectively.

In Australia, MedAdvisor Solutions has connected over 3.7 million patients through more than 95% of Australian pharmacies. MedAdvisor Solutions is on track to become one of the largest players to aid in the global transformation of the pharmacy of the future through digital patient engagement solutions.

www.medadvisorsolutions.com

About Australasian College of Pharmacy

The Australasian College of Pharmacy is a leading education and training provider for the pharmacy industry. The College provides lifelong learning for pharmacy students, pharmacy assistants, interns, pharmacists, and proprietors.

https://www.acp.edu.au/

Press Contacts:

Ancila Desai
Chief Financial Officer and Company Secretary                    
corporate@medadvisorsolutions.com                     
+61 3 9095 3036

Belinda Connolly
Marketing Manager
Australasian College of Pharmacy
connollyb@qldguild.org.au

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FlexClip Unveils Advanced AI Features and Improved Editing Tools for Enhanced Creativity

HONG KONG, July 17, 2024 /PRNewswire/ — PearlMountain Limited announces the latest update to its flagship video creation platform, FlexClip, which adds two new, powerful AI features: AI Noise Reducer and AI Vocal Remover. These tools are designed to enhance audio quality, making it easier for users to achieve professional-grade audio effects. Additionally, the new version has improved existing AI tools, further simplifying the editing process, elevating user experience, and boosting FlexClip’s competitiveness as a video production tool.

Meet FlexClip 6.0 for Next-Level Video Editing
Meet FlexClip 6.0 for Next-Level Video Editing

“I am thrilled to introduce the newest version of FlexClip, which includes highly anticipated AI capabilities,” says PearlMountain CEO and founder, Lin Xiao. “We believe these enhancements will streamline audio processing, allowing for superior video quality and greater creative flexibility. This update underscores our dedication to continually enhancing the user experience.”

FlexClip’s new AI Noise Reducer effectively eliminates background noise such as wind, rain, traffic, and other environmental sounds with a single click. This significantly enhances audio clarity and quality, benefiting video bloggers, streamers, online educators, filmmakers, and music producers. Users can achieve professional-grade audio without specialized skills, thereby streamlining the editing process and enhancing creative efficiency.

Moreover, FlexClip uses advanced AI algorithms to intelligently identify and separate vocals and background music from any video or audio track, providing users with clean background music and isolated vocal segments. FlexClip AI Vocal Remover boosts creative flexibility and efficiency, benefiting projects such as karaoke accompaniment creation, education and training, and audio mixing, while improving overall standards and quality.

The latest FlexClip release brings new features and upgrades current AI tools based on user feedback. The Text-to-Video function will now automatically generate voiceovers with improved scene matching for more complete video results and the AI Image Generator has also been refined with advanced models for better output. FlexClip continues to optimize editing and performance for a superior user experience in creative projects.

For more information about FlexClip, please visit https://www.flexclip.com/ or on Facebook, Twitter and YouTube.

About FlexClip

FlexClip is an ai-powered online video maker developed by PearlMountain Limited, providing one-stop video services that help novice and professionals create tutorials, video trailers, explainer videos, presentations, and social media videos with ease.

To date, FlexClip is used and loved by millions of people around the globe.

Fractal Launches ‘Leadership Strategies for AI and Generative AI Specialization’ on Coursera

NEW YORK, July 17, 2024 /PRNewswire/ — Fractal (www.fractal.ai), a global provider of artificial intelligence and advanced analytics solutions to Fortune 500® companies, has launched the ‘Leadership Strategies for AI and Generative AI Specialization’ on Coursera, one of the world’s leading online learning platforms. This comprehensive program is designed specifically for executives, senior leadership, entrepreneurs, management students and aspiring leaders in the field of AI, equipping them with the essential skills and knowledge to harness the power of generative AI across various business domains.

The Specialization offers a strategic framework for integrating generative AI into business operations while emphasizing data privacy, ethical considerations, and potential risks. Learners will explore diverse applications of generative AI and develop the confidence and competence to lead AI initiatives effectively.

“In the rapidly evolving AI landscape, it is crucial for leaders to not only understand but also effectively leverage generative AI technologies. Our partnership with Coursera aims to provide a robust educational foundation, empowering leaders to drive meaningful AI transformations in their organizations,” said Pranay Agrawal, Co-founder & CEO, Fractal.

Leaders today face a ‘GenAI conundrum’: moving too quickly risks data, ethical, and regulatory issues, while being too cautious may undermine their competitive edge. High-quality education and training are key to navigating this balance,” said Raghav Gupta, Managing Director, India and APAC, Coursera. “This Specialization from Fractal aims to equip organizations to harness the transformative power of GenAI swiftly and safely, driving innovation and efficiency while maintaining ethical standards.

This Specialization comprises four comprehensive courses, meticulously designed and presented by Fractal’s senior leaders including Pranay Agrawal, Co-founder & CEO; Rasesh Shah, Chief Practice Officer – EDTech; Bhaskar Roy, Client Partner APAC & Bangalore Centre Head; Ajoy Singh, Chief AI Officer; Sray Agarwal, Principle Consultant; Akbar Mohammed, Head, Fractal Dimension. These courses are: 

i)  Generative AI for Business – A Leaders’ Handbook 

  • Core concepts of generative models including Variational Auto Encoder (VAEs) Generative Adversarial Networks (GANs)
  • Strategic framework for integrating GenAI into business operations with data privacy, ethical implications, and potential risks at the center

ii)  Successful AI Strategies: A CEO’s Perspective 

  • Key components for driving desired outcomes from AI
  • Strategies for error reduction and accuracy improvement in AI
  • Insights into optimizing organizational effectiveness in AI adoption

iii)  Responsible AI – Principles and Ethical Considerations 

  • Responsible AI principles and their significance in technology
  • Techniques to identify, address, and mitigate bias in AI algorithms and data
  • Insights on Ethical AI governance, privacy considerations, and security measures

iv)  Structured Approach to Problem Solving 

  • Lifecycle of data science projects and the role of structured thinking
  • Importance of human centered design in solving business problems

Upon completing the course, participants will receive a certificate and gain invaluable insights from industry leaders. Additionally, they will be well-positioned for diverse and promising career opportunities, not only at Fractal but across the AI and tech industry.

Fractal’s previous courses have seen remarkable success, with nearly 50,000 enrollments within just seven months. The ‘GenAI for Everyone’ course, part of Coursera’s Gen AI Academy, alone attracted over 26,000 participants, while other courses have been adopted by top universities and leading corporations. With this partnership, Fractal continues its commitment to democratizing industry knowledge and empowering AI professionals worldwide.

To learn more and apply, visit: https://www.coursera.org/specializations/leadership-strategies-for-ai-and-generative-ai

About Fractal

Fractal is one of the most prominent providers of Artificial Intelligence to Fortune 500® companies. Fractal’s vision is to power every human decision in the enterprise, and bring AI, engineering, and design to help the world’s most admired companies.

Fractal’s businesses include Asper.ai (AI for revenue growth management) & Flyfish (generative AI for Sales). Fractal incubated Qure.ai, a leading player in healthcare AI for detecting Tuberculosis, Lung cancer, heart failure and stroke.

Fractal currently has 4500+ employees across 17 global locations, including the United States, UK, Ukraine, India, Singapore, Middle East and Australia. Fractal has been recognized as ‘Great Workplace’ and ‘India’s Best Workplaces for Women’ in the top 100 (large) category by The Great Place to Work® Institute; featured as a leader in Data Engineering services 2024 & Data Science Services 2024 by Information Services Group, Leader in AI and Analytics Services Specialists Peak Matrix Assessment 2021 by Everest Group, Leader in Customer Analytics Service Providers Wave™ 2023 by Forrester Research, Inc

About Coursera: 

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with more than 148 million registered learners as of March 31, 2024. Coursera partners with over 300 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a Delaware public benefit corporation and a B Corp in February 2021.

DevEx Connect Launches to Elevate Developer Experience, DevOps, SRE & Platform Engineering Movement Globally


21-Year-Old Ethan Sumner Leads DevEx Connect with Fresh Perspectives and Vigor

LONDON, July 16, 2024 /PRNewswire/ — DevEx Connect launched today as a community-driven independent research, analyst and events organization focusing on everything under the DevEx umbrella, including DevOps, SRE and Platform Engineering. Developer Experience (DevEx) is at the forefront of modern software development, focusing on enhancing the quality of developers’ interactions with tools, processes and organizational culture. DevEx Connect aims to strengthen local communities by providing a global link and providing high-quality research, analysis and events within the space.

Central to DevEx Connect is the ‘hub,’ a centralized platform uniting the community through content, research, analysis and events. It will soon announce its schedule of global conferences in key locations like London, Manchester, Sydney and San Francisco alongside a cloud and industry-focused roadshow to unite the DevEx community and foster collaborative growth and knowledge exchange.

To join the DevEx Connect community, visit www.devexconnect.io.

Ethan Sumner, 21, who will serve as CEO of DevEx Connect, began his journey at 16 when he set his sights on becoming a DevOps Engineer, a goal he achieved as the youngest DevOps Engineer at Mastercard at 18. His career continued as he transitioned to the role of Cloud Solutions Architect at Microsoft, supporting the likes of the NHS and Digital Natives before his previous role leading FinOps offerings for Cognizant in the UK. He started his community journey by founding the Young DevOps group to support early career challenges in the DevOps, SRE and Platform space and is active in community groups across the UK with a focus in Yorkshire within DevOps, AWS, Azure, GenAI and FinOps.

“DevEx encompasses elements of DevOps, Platform Engineering and Site Reliability Engineering to optimize workflows and drive productivity for software developers,” said Sumner. “As DevEx gains prominence in improving operational outcomes and the overall developer experience, DevEx Connect will provide programs to bridge community gaps and empower developers globally.”

As a tech-for-good organization, DevEx Connect will nurture local communities through Operation Uplift, a comprehensive program designed to support and uplift local user groups and communities, with an initial focus on the UK. It will provide specialist assistance, catered support and essential funding to enhance the growth and development of these critical communities. Operation Uplift will provide £100k in funding to revitalize community groups and offer speaker development programs to nurture talent and elevate skill sets within the DevEx space.

Additionally, Operation Uplift features career development opportunities through national speaker training, venue and organizational support databases, and free consultancy services provided by DevEx Connect’s community leaders. By serving as a bridge between organizations and communities, it aims to foster collaboration, knowledge sharing and sustainable growth within the DevEx communities.

Initial board members of DevEx Connect include Paul Stovell and Anna Samios. Stovell, known for founding and scaling Octopus Deploy, will contribute his passion for community building and strategic growth. Samios brings valuable experience scaling organizations to ensure DevEx Connect remains at the forefront of industry advancement and community support. The board members and Sumner will guide DevEx Connect in its mission to reshape the software development landscape and empower technical communities globally.

“With a remarkable developer relations and community background, we’re excited to join Ethan as he leads DevEx Connect to empower technical communities,” said Stovell. “His dedication to supporting early career challenges and advocating for industry advancement makes him a great fit to lead the DevEx community.”

Developers and organizations looking to engage with DevEx Connect are encouraged to contact the team at community@devexconnect.io to participate in upcoming industry events and career development programs.

About DevEx Connect

DevEx Connect is a community-driven organization dedicated to enhancing the Developer Experience, DevOps, SRE and Platform Engineering communities worldwide. It catalyzes practices and fosters meaningful connections within the industry through inclusivity, events, content and community support. Its mission is to redefine the future of community in the space. For more information, please visit www.devexconnect.io.

Media Contact

Olivia Heel

oheel@catapultpr-ir.com 

Youdao’s Large Language Model Ziyue Takes Center Stage at World AI Conference

HANGZHOU, China, July 12, 2024 /PRNewswire/ –Youdao introduced its latest smart device, the Youdao Dictionary Pen X7, at the World AI Conference on July 4, 2024, in Shanghai. This launch marks a significant step forward in the field of integrated tutoring, utilizing artificial intelligence to expand educational opportunities.

At the Youdao booth, a series of impressive and innovative products were displayed. These included Youdao Listening Pod E6 Pro, serving both as a listening device and a language coach; Hi Echo, the world’s first digital human language coach; and Youdao Fun Sports, the first highly integrated intelligent sports terminal, among others. Powered by Ziyue, China’s first large language model (LLM) in education, these innovations underscore Youdao’s proficiency in synthesizing EdTech and innovation.


The Youdao Dictionary Pen X7 Unveils a New Era of AI-based Integrated Tutoring

The rollout of the Youdao Dictionary Pen X7 at the World AI Conference signaled a new phase in the integration of artificial intelligence in education scenarios. This smart device, which combines robust capabilities with innovative technology, quickly stood out as a highlight of the event.

This release signifies a leap forward in AI applications within educational tools. Youdao Dictionary Pen X7 incorporates two main applications from the LLM Ziyue: Hi Echo, the digital human language coach, and the Mr. P AI Tutor, the first all-subject AI tutor in China.


Leveraging the knowledge-answering capability of Ziyue, Youdao Dictionary Pen X7 addresses a wide array of educational needs, including word lookup, essay refinement, language learning, grammar instruction, etc. Acting as an always-available AI tutor, it tailors exercises to the learner’s proficiency and skillfully tackles questions in Chinese, math, physics and other subjects, offering precise and effective instructions.

At the World AI Conference, the Youdao Dictionary Pen X7 was introduced with a distinctive feature: an in-built camera, a first in the EdTech sector. The camera is complemented by a large, proprietary database of 72 million words that supports quick scanning, vocal queries, and photo inputs, making word lookup and translation easier for users.

A Full Array of AI Applications Addresses the Needs of Diverse Scenarios 

Hi Echo, the world’s first digital human language coach, provides real-time, personalized speaking practice alongside instant scores and detailed assessment reports. It recently enhanced its offerings by collaborating with the IELTS to include a built-in module for IELTS speaking preparation, featuring a continually updated database of practice questions and thorough review features. The tool has quickly become essential for Chinese students preparing for the IELTS speaking test, with Hi Echo surpassing one million registered users and earning several accolades for its innovation in AIGC.

Youdao Translation, which boasts the largest user base among learning apps in China, unveiled its latest AI enhancements at the conference. The features, developed under the LLM Ziyue, include sophisticated AI translation, document translation services, and AI-enhanced PowerPoint tools, designed to meet a broad spectrum of user demands while improving both learning and professional productivity.

Youdao Translation has emerged as a formidable player in the language translation market, having attracted over one billion users globally. Following the complete introduction of its AI-driven translation capabilities earlier this year, Youdao Translation has already seen significant adoption, with over five million users and more than 20 million instances of use.

Enabling Business Breakthroughs Through Technical Innovation

Another highlight was the introduction of Youdao Fun Sports. The innovative product allows users to log in, participate in various fitness activities, and view their performance metrics in real-time on a touch-enabled display, facilitating interactive and engaging physical training. The exercise routine includes pull-ups, standing long jumps, sit-ups, group skipping, and various track events from 50 to 1,000 meters, and ball sports. The terminal has been rolled out in over 200 primary and secondary schools across China.

Beyond its core role in education, the LLM Ziyue has proved its versatility and power by branching into the healthcare, media, and internet industries. Earlier this year, Youdao took a significant step by open-sourcing its proprietary RAG engine, QAnything, which has been adopted by hundreds of companies across more than 20 industries, empowering over 30,000 users to integrate advanced AI into their operations. 


The efficacy of Youdao’s AI educational tools is anchored in the robust LLM Ziyue, which debuted as China’s first educational LLM in July 2023. It rapidly rolled out six major applications and has since remained at the forefront of technological and application advancements. In November last year, Ziyue was among the initial educational models to gain official fillings. Recently, Ziyue achieved a milestone by passing the first series of evaluations conducted by the China Academy of Information and Communications Technology, receiving the highest accolade available.

Looking ahead, Youdao will continue to innovate and apply Ziyue across a broader array of fields, spearheading transformative changes beyond the educational sphere.

Safe Harbor Statement

These communications and presentations contain forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. Statements that are not historical facts, including statements about the Company’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties, and a number of factors could cause actual results to differ materially from those contained in any forward-looking statement. In some cases, forward-looking statements can be identified by words or phrases such as “may,” “will,” “expect,” “anticipate,” “target,” “aim,” “estimate,” “intend,” “plan,” “believe,” “potential,” “continue,” “is/are likely to” or other similar expressions. The Company may also make written or oral forward-looking statements in its reports filed with, or furnished to, the U.S. Securities and Exchange Commission, in its annual reports to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about the Company’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. Further information regarding such risks, uncertainties or factors is included in the Company’s filings with the SEC. All information provided in this press release is as of the date of this press release, and the Company does not undertake any duty to update such information, except as required under applicable law.

Investor Enquiries:

Jeffrey Wang
Youdao, Inc.
Tel: +86-10-8255-8163 ext. 89980
E-mail: IR@rd.netease.com

Media Enquiries:

Caifeng Li
Youdao, Inc.
Tel: +86-16619755407
E-mail: youdaopr@rd.netease.com

Source: Youdao, Inc.

International Adoption of 3CLogic’s ServiceNow CCaaS Solution Continues with Latest Selection by UK-based IT Firm


3CLogic to transform customer service for one of UK’s largest IT providers in collaboration with ServiceNow with advanced AI and contact center solutions for Customer Service Management (CSM) offering.

ROCKVILLE, Md., July 11, 2024 /PRNewswire/ — 3CLogic, the leading AI and contact center solution for ServiceNow®, today announced its selection by one of the UK’s leading managed service providers (MSP) of business software and IT services. The strategic decision was rooted in the organization’s desire to streamline the connection between back-office workflows and front-office engagements to enable a single unified experience and improve operational efficiencies.

Relying on multiple disparate systems, the organization struggled to reconcile data and processes for its over 15,000 customers across industries, including healthcare, social services, government, manufacturing, retail, and higher education. The overall complexity of its technology stack reduced its ability to easily implement tailored services, including tens of millions of annual incoming calls, to its diverse clientele while creating additional manual work and operating costs. 

“This is a common challenge for large enterprises,” explains Matt Durkin, VP of Global Sales at 3CLogic. “As a result, many are eager to adopt strategies that will help them reduce the number of platforms and technologies they need to deliver everyday services to optimize customer experiences but with less effort.”

With ServiceNow IT Service Management (ITSM) already successfully leveraged internally by its IT Help Desk, the decision was made to adopt ServiceNow’s Customer Service Management (CSM) offering in combination with 3CLogic’s ServiceNow-centric AI and contact center solutions to streamline the end-to-end workflow between back-office and front-office operations. Replacing its current CRM, Salesforce, and its existing contact center vendor, the organization expects to improve self-service with Conversational AI, enhance agent productivity, reduce call handle times by up to 70%, and gain key AI-powered analytics to enable real-time insights at scale.

“We help empower global organizations to leverage their existing ServiceNow investment to deliver the maximum value and output without introducing overlapping capabilities. The approach brings together contact center and back-office operations into a single unified agent and administrative workspace purpose-built to make work easier, more efficient, and the delivery of services faster,” states Matt Durkin, VP of Global Sales at 3CLogic.

3CLogic’s unique approach to customer and employee engagements is growing in global demand, resulting in several new internationally recognized partnerships, including a prominent IT Infrastructure firm, a major European rail operator, an international airport, and a global B2B travel platform. The organization will present its latest capabilities and benefits for its ServiceNow IT Service Management, Customer Workflows, HR Service Delivery, and Source-to-Pay native offerings at the upcoming ServiceNow Summits in Atlanta, GA, on August 23, 2024, and Chicago, IL, on October 10, 2024.

For more information, please contact info@3clogic.com.

About 3CLogic
3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit www.3clogic.com.