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TraceLink Introduces Supply Chain Work Management for Compliance Exception to Accelerate Exception Resolution

New capability for Supply Chain Work Management enables seamless resolution of supply chain exceptions and ensures adherence to regulations like DSCSA.

BOSTON, Sept. 1, 2023 /PRNewswire/ — TraceLink Inc., the leading digital network platform company enabling end-to-end product orchestration by connecting more than 290,000 healthcare and life sciences entities through its B2N Integrate-Once™ network, today announced a new capability, Supply Chain Work Management for Compliance Exceptions. This groundbreaking capability addresses the urgent need for compliance with the U.S. Drug Supply Chain Security Act (DSCSA) regulation, which requires the collaborative resolution of exceptions between trading partners before the sale of products to subsequent trading partners.

Supply Chain Work Management for Compliance Exceptions by TraceLink offers an automated and efficient solution to manage, reconcile, and resolve compliance exceptions between trading partners. Drawing on the comprehensive guidance provided by the Healthcare Distribution Alliance (HDA) for DSCSA exception data capture, categorization, and tracking, TraceLink has developed this exception management capability to ensure compliance with federal laws, FDA regulations, and industry guidance while accelerating resolution time to keep products flowing through the supply chain. This capability is also available to assist with exception handling in other global markets.

To ensure this new capability launches with broad cross-industry representation, TraceLink has already signed 25+ Supply Chain Work Management for Compliance Exceptions customers now focused on collaborating with an initial target group of more than 700 critical supply partners. By adopting Supply Chain Work Management for Compliance Exceptions, supply chain partners can collaborate seamlessly, resolve issues promptly, and maintain continuity and efficiency in managing supply chain exceptions. With Supply Chain Work Management for Compliance Exceptions, supply chain members gain immediate access to:

  • A market-leading interoperable network of more than 290,000 authenticated and pre-onboarded trading partners.
  • Standards and processes to collaboratively identify and resolve exceptions in an agile manner.
  • Continuity and efficiency for collaborating with trading partners in managing supply chain deviations in a centralized, partner-friendly way.
  • Electronic and automated abilities for timely issue resolution, minimizing supply chain latency.
  • Integrate existing systems encountering the exception and automate the creation of a given exception to streamline processes.
  • Continuous compliance with federal laws, FDA regulations, and industry guidance through maintenance of documents, data requirements, and business practices consistent with regulatory frameworks.

“Compliance exception management represents a key capability within our comprehensive compliance toolkit,” said Shabbir Dahod, CEO and President of TraceLink. “We recognize the critical importance of DSCSA compliance and the challenges faced by trading partners in resolving exceptions effectively. Our new capability equips supply chain stakeholders with the tools they need to address exceptions collaboratively, ensuring product integrity and patient safety.”

TraceLink recognizes how important it is to quickly and reliably resolve exceptions related to DSCSA, a key element at the heart of why the FDA recently called for a 12 month stabilization period for DSCSA compliance. TraceLink has invested heavily into new capabilities to arm trade partners with the tools they need to collaboratively address such exceptions. Key features of the new compliance exception management capability within the TraceLink Supply Chain Work Management solution suite include the ability for application owners and supply chain partners to:

  • Create a compliance exception.
  • Submit an exception to a supply chain partner or against an internal site.
  • Add detailed information about the affected product, including Lot Number, Expiration Date, and a list of impacted Serial Numbers.
  • Include a comprehensive list of external transactions associated with the exception.
  • Associate entities such as Shipped From, Shipped To, and others with the exception.
  • Attach relevant files to the exception for comprehensive documentation.
  • Facilitate collaboration among users through comments and communication within the platform.
  • Facilitate the update of original compliance documentation based on the results of the exception management process.

With the introduction of Supply Chain Work Management for Compliance Exceptions, TraceLink continues to lead the way in compliance and digital supply chain innovation, empowering life sciences and healthcare companies to navigate complex regulatory landscapes efficiently while ensuring product integrity and patient safety.

For more information about TraceLink and the Supply Chain Work Management solution, visit https://www.tracelink.com/products/supply-network-orchestration/supply-chain-work-management.

About TraceLink
TraceLink is a leading provider of digital supply chain solutions that deliver unprecedented visibility, enabling companies to protect patients, ensure compliance, and optimize their supply chain operations. TraceLink’s cloud-based platform provides a single point of information sharing and collaboration for all supply chain partners, leveraging advanced analytics and machine learning to drive actionable insights. With TraceLink, businesses can achieve end-to-end supply chain visibility and forge stronger connections with their partners, ensuring the availability and integrity of lifesaving medications for patients worldwide.

Source: Tracelink, Inc.

Study Unveils Varied Perspectives of Different Age Groups on Digital Transformation Preparedness Among Singapore Workers


The study provides insights into Singaporean workers’ attitudes towards digital transformation and company support.

SINGAPORE, Aug. 31, 2023 /PRNewswire/ — Reeracoen, a leading provider of human resource services in Singapore, and Rakuten Insight Global, an online market research subsidiary of Rakuten Group, have released results of their collaborative study. The research delves into the perspectives of Singapore workers from three different age groups to better understand how attitudes towards digital transformation have evolved and to evaluate the adequacy of company support in the context of accelerated global digitalisation efforts.

The COVID-19 pandemic has propelled companies worldwide to swiftly embrace digitalisation, requiring employees to adapt rapidly to new technologies. After more than three years since the outbreak, the survey aimed to assess whether Singaporean workers now consider themselves better prepared to navigate the realm of digital transformation.

Titled “Perceptions of Digitalisation in the New Normal World”, the study drew insights from 308 participants, with 39% (121 respondents) being Gen X and Baby Boomers, 38% (117 respondents) representing Gen Y, and 23% (70 respondents) from the Gen Z category.

Key Insights from the Study

From the integration of digital tools in workplaces to the proliferation of digital platforms in everyday life, it is easy to assume that awareness of digitalisation is widespread. Yet, the survey data underscores a notable gap in understanding among individuals, regardless of their age group. The survey also unearthed several key findings:

  • Awareness of Digitalisation: The survey indicated that less than half of the respondents were familiar with the term. Notably, a significant proportion of Gen Y respondents (45%) were unfamiliar with the concept. However, all generations indicated positive sentiments towards adopting digital transformation.
  • Company Readiness and Support in Upskilling: Most respondents believed their companies were prepared for digitalisation, with over 55% sharing this sentiment. Gen Z, often considered digital natives, exhibited the highest confidence at 63%. More than half of respondents felt supported by their companies to upskill. However, at least two-thirds across all demographics believed that Singaporean companies could still do more to help and embrace digitalisation.
  • Preferred Initiatives: While external training and time off work to upgrade were popular choices across the board, Gen X and Baby Boomers preferred the latter, with 41% choosing this option.
  • Responsibility for Digitalisation: Opinions on whether a specific department should helm digitalisation efforts were divided across generations. However, more respondents leaned towards a dedicated department for digitalisation. Gen X and Baby Boomers leaned towards the government (30%) and IT (29%) taking the lead, while Gen Y leaned towards IT (33%). A sizeable minority believed it should be a collective responsibility (21%). Gen Z favoured IT leadership (39%) and a government role (26%).
  • Familiarity with Upskilling Platforms: SkillsFuture emerged as the most recognised upskilling platform, familiar to over 73% of respondents in all three demographics. Workforce Singapore also garnered significant recognition. However, Gen X and Baby Boomers favoured Udemy and Microsoft Learn, while Gen Y and Gen Z preferred platforms like Grab and Microsoft Learn.

This study offers a comprehensive view of Singaporean workers’ evolving perceptions of digitalisation, equipping employers and job seekers with insights to navigate the digital age confidently. By understanding the perspectives of various generations, businesses can foster a cohesive working environment that adapts to the changing landscape of technology.

Mr. Kenji Naito, Group CEO of Reeracoen, shared, “Digitalisation is a defining force reshaping industries and economies. The COVID-19 pandemic accelerated this transformation, prompting businesses to reimagine operations and embrace technology. To remain relevant, companies must invest in upskilling and foster a culture of continuous learning.”

Empowering businesses to retain and attract talent adeptly is at the core of Reeracoen’s mission, and this study is an essential step toward achieving that objective. Through these insights, Reeracoen hopes to contribute to creating an enhanced working environment for employees nationwide.

Please click here to read the online report.

Reeracoen’s Group CEO, Mr Kenji Naito
Reeracoen’s Group CEO, Mr Kenji Naito

About Reeracoen Singapore Pte Ltd

Reeracoen Singapore Pte Ltd is one of Singapore’s leading recruitment agencies. Our extensive network allows us to source and match high-calibre talent to opportunities. Our clients enjoy peace of mind knowing that as part of the Neo-career group, Reeracoen is committed to delivering the same Japanese professionalism and service quality across our 10 offices in 6 Asian countries. For more information, visit https://www.reeracoen.sg/.

About Rakuten Insight Global, Inc.

Rakuten Insight Global, Inc. (“Rakuten Insight”) is a wholly-owned online market research subsidiary of Rakuten Group, Inc., a global leader in internet services headquartered in Tokyo. Rakuten Insight, established in 1997, has offices in 11 countries and regions, providing market research to over 500 leading companies worldwide. For more information, visit https://insight.rakuten.com/.

ND Market: From Namdaemun Market in Korea to Amazon, a global retailer and wholesaler

SEOUL, South Korea, Aug. 30, 2023 /PRNewswire/ — ND Market, operating as a wholesale and retail platform, represents a pioneering startup dedicated to the digitization of the largest wholesale market in Korea – the Namdaemun Market. Drawing a daily crowd of 400,000, Namdaemun Market uniquely caters to a wide array of categories, which include accessories, children’s wear, pet supplies, and homeware.

ND Market
ND Market

Through ND Market, wholesale and retail traders can access over 10,000 wholesalers via website and app, without having to visit them in person. Platform services include customer management, order processing, secure payment, and efficient delivery. By digitizing wholesale and retail activities, Namdaemun merchants have been able to prioritize product development.

Significantly, it provided a new opportunity for the Namdaemun wholesale market, which was directly affected by COVID-19. Five businesses achieved cumulative sales in excess of 100 million won (USD 77,000) last year. Furthermore, with 60% of Namdaemun market transactions attributed to overseas exports, ND Market’s impressive performance has both boosted its domestic market and expanded its international reach.

ND Market consolidates products from different suppliers into one shipping box. This allows retailers to individually place delivery requests with various wholesalers, resulting in a cost-efficient alternative to accumulating separate delivery charges. Further, the product itself can be delivered directly to the end consumer through packaging, quality assessment, and consignment delivery services, resulting in a significant reduction in delivery time.

ND Market also offers a unique service by operating its own professional photography studio for the purpose of capturing images of wholesalers’ products. As a result of this strategic offering, wholesalers now have access to a comprehensive digital catalog of products with high-quality visuals. For retailers, the inconvenience of purchasing individual samples and photographing them one by one can now be eliminated.

ND Market’s CEO, Yang Seung-woo, emphasized, “We are not content with merely being a transactional bridge between wholesalers and retailers. We have examined what wholesalers and retailers genuinely require and have successfully implemented it.”

He presented a new perspective, stating, “Our vision now entails venturing into the global wholesale (B2B) market as the Amazon.”

NDmarket participates in “SEASONS Hong Kong: Fashion Jewellery & Accessories Fair” held in Hong Kong. The event takes place at the Hong Kong Convention and Exhibition Centre (HKCEC) from September 20th to 24th for four days.

CGTN:”The Art Beat” Season II- Eight Artists Offer Fresh Takes on the China Story

BEIJING, Aug. 30, 2023 /PRNewswire/ — The Art Beat Season II premiered on CGTN television and various social media platforms on August 21. Each of its eight episodes focuses on the life and work of a different leading contemporary Chinese artist. Produced in multiple languages, it describes how their art tells China’s story from a cultural perspective.


Through an examination of their personal philosophies and their original paintings, performances and writings, the series reveals how, emboldened by the inspiration and strength they have gained from Chinese traditions, each artist has embraced innovation and taken his or her chosen art form into new areas of exploration.

Renowned artist Wu Yueshi believes that the essence of Chinese painting is found in the spiritual aspect of the whole. Only through deep cultivation is it possible to master subtlety of expression and gradually gain an insight into the profound and vast realm of Chinese art.

“Read, then paint” is the motto of Liu Wanming, an artist who is committed to depicting nature in the spirit of traditional Chinese painting. His love of reading, he says, has enabled him to bring an additional dimension of ancient charm to his paintings of the scenery of his hometown.

As an artist constantly seeking innovation, Shi Qi proposes the concept of “Three Forms in One”. The duality of representation and abstraction, he says, is incomplete. Rather, the trio of representation, impression and abstraction offer a fuller picture, defining both life and artistic creation.

“Art is a lifestyle that makes me happy,” says He Jialin, a painting master with a wide range of artistic interests. He believes in cultivating patriotism through his work and promoting traditional Chinese culture. In recent years, he has visited many ancient villages in China, determined to preserve the fading cultural heritage of these communities.

Ballet dancer Feng Ying’s career has been defined by a relentless pursuit of excellence and artistic expression. Persistent and dauntless, she has overcome various difficulties and ascended to the very pinnacle of her profession. Today, as the director of the National Ballet of China, she remains as committed as ever to her art.

“Audiences should be glued to their seats, listening intently to your every word,” says pingshu artist Tian Lianyuan. On stage, he uses just three everyday objects as props to tell his story – a fan, a wooden block and a handkerchief. Yet he manages to conjure “a life story, a historical drama” in which the audience become immersed in thousands of years of history and vast landscapes populated by vivid characters.

As the youngest recipient of the Mao Dun Literature Prize,Alai says he was destined to write. As a writer, he keenly evokes moments of excitement, confusion and pain without ever losing his sense of contemplation. “Humans are both the starting point and the destination,” he says.

“Using broad strokes and big ink blocks to bring a three-dimensional effect to the paper,” has been the defining approach of Zhou Jingxin. In 1995, he debuted a series of paintings that introduced a brand new style: “Ink Sculpture”. He firmly believes that traditional Chinese painting is consistent with the concept of three-dimensionality.

Unlocking the Latest Trends in Fashion Jewelry: Are You Up to Date?


YIWU, China, Aug. 25, 2023 /PRNewswire/ — Fashion jewelry, a time-tested Yiwu export, has once again delivered impressive results this summer.

Fashion jewelry
Fashion jewelry

Yiwugo.com, the official website of the Yiwu Commodity Market, is the largest commodity wholesale market in the world. Popular search terms such as “hair clips,” “necklaces,” “earrings,” and “bracelets” have consistently remained within the top 20 rankings for several months, according to Yiwugo’s data. From May 1, 2023 to August 23, 2023, transaction volumes for “bracelets” and “necklaces” have demonstrated remarkable growth compared to the same period in the previous year. The “bracelets” category has experienced an impressive surge of approximately 30.8 times, while “necklaces” have seen a growth of around 23.6 times. Additionally, the “earrings” category has witnessed a substantial increase of approximately 15 folds. Furthermore, orders for “hair clips” have surged by 49.2% in comparison to the same period last year, with the transaction volume nearly quadrupling from the previous year. Through visits to several well-established jewelry merchants boasting over two decades of experience, it becomes apparent that their achievements are a result of the combined efforts of the Yiwugo platform’s promotional strategies and the unwavering dedication of the merchants.

Top Selling for Three Months: Dreamcatcher Ornaments

Yuan Bangyun is no stranger to the phenomenon of soaring orders. With nearly two decades of experience in jewelry design, manufacturing, and sales, Manxiuni Jewelry has positioned itself as a trusted brand. Through the consistent introduction of novel and innovative products on a daily basis, Yuan Bangyun showcases a steadfast dedication to offering customers an ever-evolving array of choices.

During the peak sales season, Yuan Bangyun’s Enterprise store on Yiwugo unveils more than 100 new products every month, accompanied by an even wider selection of items accessible to customers through offline channels.

In May, Manxiuni Jewelry introduced the Dreamcatcher collection of fashion accessories, which garnered favorable feedback from domestic e-commerce customer groups. Notably, a specific pair of earrings has remained consistently in high demand, with daily orders for over 500 sets for the past three months. Yuan Bangyun commented that this is just a taste of a minor hit item.

The quality of exported jewelry hinges on an effective plating process. Yuan Bangyun noted that the current level of plating technology and its associated costs have increased approximately four times compared to previous years. The continuous refinement of craftmanship has fostered high customer loyalty among the company’s overseas clients.

For almost 8 consecutive years, a loyal customer from Russia has been ordering the same classic pair of earrings from Yuan Bangyun. The monthly order value has consistently stayed at around $10,000, with orders coming in regularly and payments being made promptly, even during times of conflict. This enduring partnership can be attributed to the continuous enhancement of the company’s product quality over the years.

Awakening Love for Beauty: Dominance of Dopamine Color Scheme and Barbie Pink

Wan Chengying’s venture, Yangqin Accessory Firm, specializes in hair clips, hairbands, and related products, with nearly 80% of its business concentrated in foreign trade. The company has launched over 300 new products this summer, with themed collections particularly designed for popular trends both in the domestic and international markets. These products have been distributed through innovative fast-moving consumer goods channels, encompassing e-commerce platforms and other emerging distributors. With dopamine-inspired color schemes and Barbie pink as the flagship, it captured and deeply resonated with women’s innate craving for beauty.

In early July this year, the company unveiled a collection of dopamine-colored hair clips, which generated over 200,000 RMB in domestic market orders within a month. Taking inspiration from the success of the movie “Barbie”, Wan Chengying also introduced a line of premium Barbie pink alloy products. The use of premium materials perfectly encapsulates the sophisticated allure of high-saturation pink. Currently, many customers from South Korea, as well as the domestic market, have shown tremendous interest in these products.

To Wan Chengying’s astonishment, this summer has witnessed a notable influx of new buyers who are specifically seeking purchases from Yiwugo. These intermediaries, who now handle daily order placements, have become larger in number. Despite of the buyers’ scales, they are highly active—a trend that was unseen in past years.

Allergy-Free Earrings: A Global Craze

Chen Xiyue, the owner of Jenny Jewelry, has a rather distinct experience. Quite a few overseas customers reached out to her via video calls through Yiwugo to confirm her store details before making online orders. An African customer from Botswana placed an initial order worth several thousand yuan through Yiwugo. This buyer has since placed two more repeat orders, each amounting to tens of thousands of yuan. Currently, they have fostered a strong partnership with a deepened sense of trust.

A diverse array of hypoallergenic earrings, crafted by Jenny Jewelry, caters to a broad age spectrum. Since their debut two years ago, these earrings have achieved impressive success, evolving from online popularity to offline demand. They have garnered significant acclaim and are sought-after by customers from both home and abroad. These earrings have successfully secured shelf space in supermarkets across various countries and regions, including South America and Dubai, where they maintain robust and consistent sales.

Infinix Debuts ZERO 30 SERIES at the Italian Pavilion in Venice, Europe’s Premier Film Forum to Pioneer UHD Vlogging

VENICE, Italy, Aug. 25, 2023 /PRNewswire/ — Infinix collaborates in organizing the panel session “New Image, New Lifestile | Cinema in the New Media, Capture Your Own Story” organized on September 1st at the Italian Pavilion in Venice, on the occasion of the Venice International Film Festival. The collaboration celebrates the increasing synergy between advances in smartphone technology and art of storytelling and filmmaking. Centered around the launch of the latest Infinix ZERO smartphone, the partnership is the first of its kind, uniting two brands dedicated to the creation of incredible stories that resonate across global boundaries.

Capture Your Own Story
Capture Your Own Story

Traditional Cinema Meets Next-Gen Vlogging

From classic cinema to social media posts, Infinix is proving that technology has the power to enable more engaging storytelling than ever before. By partnering with the Italian Pavilion FOR THE SESSION NEW IMAGE NEW LIFESTYLE | CINEMA IN THE NEW MEDIA TIME, CAPTURE YOUR OWN SORY on September 1st, one of the most respected institutions in global cinema, Infinix is pushing the boundaries of filmmaking to recognize the importance of storytelling through smartphone video, and the art of vlogging.

Young people today place greater emphasis on their personal lives and the ability to share experiences with others. This desire for self-expression is mirrored in the content that they create, and a new inclination to explore the art of storytelling and the creation of compelling narratives that are quickly becoming the cinema of today on new platforms including social media.

Infinix ZERO 30 SERIES Global Launch

The Infinix ZERO Series is an example of how Infinix empowers young people with first-in-class technology, creating powerful and attainably priced products that challenge convention, and break with tradition. The latest model in the Infinix ZERO smartphone series, takes front camera photography to new places, allowing users to be part of a new era of imaging and storytelling. 

During the Italian Pavilion Forum ” New Image, New Lifestile. Cinema in the New Media, Capture Your Own Story”, Infinix will unveil the latest edition to the Infinix ZERO smartphone series. In front of an audience of world leading tech, lifestyle and photography vloggers, Infinix CMO Lake Hu will outline the brand’s vision of smartphone development, introducing the ‘Story On’ concept.

The new Infinix ZERO series smartphone will then be unveiled on stage by Infinix India CEO, Anish Kapoor. Attendees will also be shown an exclusive documentary created by Infinix fans, demonstrating the incredible potential of smartphones for professional, cinematic-style filmmaking. 

‘Capture Our Own Story’ – Mobile Vlog Awards of Infinix

The ‘Capture Your Own Story’ Mobile Vlog Awards will also be launched on the occasion of the Venice International Film Festival. The contest encourages young creators worldwide to harness the advanced video capabilities of Infinix smartphones to capture life uniquely, crafting short film videos that reflect their individual perspectives. Infinix invites vloggers of all types, and backgrounds to contribute to the evolution of mobile imaging, creating a space for youthful creativity and inspiration to thrive.

Infinix Shines On the Occasion of the 80th Venice Film Festival

The partnership between Infinix and the Italian Pavilion Forum ” New Image, New Lifestile. Cinema in the New Media, Capture Your Own Story” sets a new precedent in collaborative branding, uniting to set in motion a transition to a world where we can all become masters of cinematic creativity and self-expression. 

Infinix’s pursuit of technological innovation puts disruptive, next-generation technology in the hands of young people everywhere. Venice is the perfect stage upon which new and innovative filmmaking and vlogging can be experienced, celebrated and better understood. Infinix aims to contribute to shaping the future of filmmaking, vlogging, and the development of upcoming directors and cinematographers.

About Infinix

Infinix Mobility is a rapidly emerging technology brand that designs, manufactures and markets an expanding portfolio of smart devices worldwide under the Infinix brand, which was founded in 2013. Targeting today’s youth with first in class technology, Infinix creates trendy, powerful and attainably priced smart devices that bring the latest technology on the market to users around the world at a time when they need it at a price that they want.

For more information, please visit: http://www.infinixmobility.com/

Sendbird Adds AI-Powered SmartAssistant to Salesforce Connector for Fast and Personalized Support Interactions

Latest offering elevates customer experiences with customizable conversational AI chatbot integration

SAN MATEO, Calif., Aug. 25, 2023 /PRNewswire/ — Sendbird, the communications API platform powering 4,000 apps and 300 Million monthly users, today announced that its enterprise Salesforce Connector has entered General Availability (GA), delivering efficiency-driving enhancements for customer service teams. This release adds a host of new features, including the Sendbird SmartAssistant, a first-of-its-kind, conversational AI solution. As part of Sendbird’s leading communications platform, Salesforce Connector empowers any business to extend Salesforce Service Cloud capabilities to deliver an exceptional live chat support experience to customers. Now, with Sendbird SmartAssistant, a customizable, no-code generative AI chatbot is readily available to integrate into companies’ support workflows. Conversations become richer and more rewarding directly within an organization’s mobile app.

Salesforce Connector provides superior chat capabilities, such as rich media attachments, image moderation, webhooks, and a customizable end-user experience that can be tailored to companies’ specific needs. With integration of the AI chatbot, SmartAssistant, Sendbird now provides even more high-quality responses to support queries. Whether it’s answering frequently asked questions or troubleshooting product issues, SmartAssistant for Salesforce Connector ensures helpful and human-like responses throughout the customer support journey.

Sendbird’s cutting-edge generative AI solution enables users to leverage high-value first-party data for support interactions. Users can now easily create AI knowledge chatbots without the need for OpenAI credentials. This can provide personalized and human-like chatbot conversations to quickly meet customer needs while improving agent efficiency.

The new integration builds upon and extends Salesforce Connector’s Summarize feature. What was tested conceptually through the beta period is now an essential, valuable part of the Salesforce Connector tool. Summarize is powered by ChatGPT and enables agents to get a comprehensive summary of an entire support chat conversation with a customer in an instant; agents no longer need to read the conversation from the very start to provide the best, immediate support for their users.

In addition to SmartAssistant and Summarize, Sendbird also incorporated new Moderation capabilities. Organizations can moderate message content and users from the convenience of a single dashboard. With the supported filters and moderation methods, they can determine the level of suitability of language, images, and other content for their applications using Salesforce Connector. Users also benefit from Auto-Translation, in which Salesforce Connector translates received messages into an agent’s preferred language within the case chat.

“Salesforce Connector changes the game for customer support,” said Sendbird CEO and Co-founder John S. Kim. “Agents have all the tools and answers they need right at their fingertips to solve even the most complex problems with ease. And with SmartAssistant, agents can help more customers than ever before with new levels of personalization and efficiency.”

With Sendbird Salesforce Connector, organizations get an out-of-the-box solution with seamless, near-instant integration compared to other chat solutions that can take weeks. This translates to faster time to value. Additionally, as a cloud-based solution, the tool is persistently updated with no interruption to the user experience and no management demands on teams.

To learn more about how Sendbird Salesforce Connector with SmartAssistant enables effortless query resolution, personalized interactions, enhanced agent productivity, seamless integration, and more, go to https://sendbird.com/products/salesforce-connector.

About Sendbird

Sendbird, a member company of Born2Global Centre, believes conversations are at the heart of building relationships and getting things done. The company’s global conversations platform powers over 7 billion mobile messages and interactions monthly. Industry leaders like Carousell, Traveloka, RedDoorz, Tiket, Rakuten, Viki, AirAsia, TADA, RuangGuru, Ralali, Reddit, and Paytm build with Sendbird chat, voice, video, and livestream APIs to create a differentiated user experience that improves customer retention, conversion, and satisfaction.

Headquartered in California in additions to its APAC operations in South Korea, Japan, Singapore, India, Sendbird is venture-backed by ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.

Khadas Introduces Mind Series to Deliver a Next-Gen Portable Computing Experience with an Innovative Ecosystem

Khadas Mind is now available to order via a Kickstarter crowdfunding campaign.

SHENZHEN, China, Aug. 24, 2023 /PRNewswire/ — Khadas, an emerging technology company that designs and manufactures cutting-edge computing and electronic devices, today announces the launch of a Kickstarter crowdfunding campaign for their next-generation portable-computer series, the Khadas Mind Portable Workstation. The company is also developing a versatile ecosystem of peripherals for the Khadas Mind, that is based upon its proprietary Mind Link interface. 

Khadas Mind Family
Khadas Mind Family

Building upon Khadas’ ongoing momentum in the realm of ARM-based PCs and consumer electronics, this revolutionary lineup aims to redefine the portable computing experience by offering a truly versatile, flexible, and powerful multidimensional computing solution. With the Khadas Mind Portable Workstation and its ecosystem, we seek to unlock a new era of productivity, providing users the ability to seamlessly transition between various computing modes using the same computer, all whilst delivering uncompromising performance.

Early backers can save up to USD 300 when ordering the Khadas Mind with Intel Core i7-1360P, 32GB RAM and 1TB SSD at a special price of USD 799 during the crowdfunding campaign before it becomes available for sale online in select e-commerce platforms at a retail price of USD 1099.

Unparalleled Portability and Flexibility

Khadas Mind is designed to maximise portability with its compact and lightweight form-factor. Weighing only 0.99lbs and measuring a quarter the size of an A4 sheet of paper, Khadas Mind is significantly smaller than a regular laptop, making it convenient to carry in your pocket or handbag.

To take its flexibility to yet another level, Khadas Mind integrates a 5.55Wh standby battery that allows up to 5 hours of sleep, providing a unique advantage over regular Mini PCs. With Mind, you can safely disconnect the device from a power source without needing to shut it down, allowing for uninterrupted usage. When plugged back into power, Mind automatically wakes up, minimising downtime and maximising productivity. Enjoy the convenience of seamless transitions and uninterrupted workflows with Khadas Mind.

Uncompromised Performance

Despite its compact size, Khadas Mind is designed with advanced components that ensure a powerful and lag-free experience whilst multitasking or handling compute-intensive office tasks.

Featuring a high-performance 13th Generation Intel Core i7-1360P processor, Khadas Mind delivers exceptional processing power for demanding applications. The processor is designed with the Intel 7 process, and has 12 cores and 16 threads, reaching a peak frequency of 5.00 GHz. The integrated Intel Iris Xe Graphics achieves a dynamic frequency of up to 1.5GHz, whilst maintaining excellent power efficiency due to its low-power architecture. Mind supports up to 32GB of dual-channel memory with a maximum memory bandwidth of 89.6 GB/s, ensuring remarkable multitasking performance; users can seamlessly switch between various tasks without experiencing any lag. In addition, Khadas Mind includes an internal M.2 NVMe PCIe 4.0 2230 SSD (512GB/1TB), with an additional PCIe 3.0 M.2 2230 SSD slot for storage expansion and lightning-fast access speeds.

To ensure optimal performance from all these components, the Khadas Mind employs a remarkably effective heat dissipation system featuring VC liquid cooling, pure copper cooling fins, and a cooling fan based on magnetic levitation. Even when under 100% load, the CPU temperature maintains itself below 80°C, whilst the area around the exhaust vent on the casing remains at a cool 40°C.

With all these advanced components packed into its compact form, Khadas Mind is an ideal choice for professionals and gamers seeking powerful computing capabilities in a portable form factor.

Extensive Versatility

Khadas Mind goes beyond being a standalone device limited to specific computing tasks. It is a versatile device with a modular design that can adapt to your diverse needs, thanks to its unique capability of docking with various external peripherals through its high-speed, high-bandwidth Mind Link interface.

The Mind Link interface is a 122-pin multi-purpose socket connector that supports USB 3.2 Gen2, HDMI 2.1, PCIe 5.0, and provides a reliable 10A power supply with up to 10,000 re-plug cycles. This enables Khadas Mind to seamlessly integrate with other devices within the Khadas Mind ecosystem, including but not limited to the Mind Dock, Mind Graphics, Mind xPlay, and more.

The Mind Dock is a powerful docking station designed to expand the I/O capabilities of Khadas Mind. It provides 8 additional I/O ports, power supply, and AAC speakers for high-quality audio output. It’s high-speed I/O ports allow professionals in various fields to connect multiple external devices for monitoring and editing tasks. When linked with Khadas Mind, Mind Dock supports up to four simultaneous 4K/60Hz displays, enabling a multi-screen visual experience. It also includes a built-in SD card reader with a 200MB/s transfer speed, along with an Ethernet port that provides a 2.5 Gbps speed boost for your applications. With all these features, the Mind Dock empowers professionals to enhance their workflow and achieve exceptional results.

When users require additional GPU power, they can effortlessly insert their Khadas Mind into the Mind Graphics module. Equipped with a built-in NVIDIA GeForce RTX 4060Ti desktop graphics card, this module enables smooth handling of complex design drafts in 3D/CAD software and delivers an immersive gaming experience. Utilizing an electronic switch, Mind Graphics effectively prevents unintended disconnections of the graphics card whilst it is in use. With a powerful GPU and high-speed, high-bandwidth Mind Link interface, Mind Graphics allows you to seamlessly add an external GPU to Khadas Mind, resulting in a significant performance boost within a matter of seconds.

In the future, the Khadas Mind ecosystem will expand to include additional modules that cater to the evolving needs of global consumers. One such module is the Mind xPlay, a portable display with a built-in battery designed for on-the-go work. With xPlay, you can conveniently use Khadas Mind in cafes and restaurants when meeting with clients or friends. Another expected addition to the ecosystem is Mind Talk, a device specifically designed for office meetings. Equipped with an array of microphones and specialised audio features, Mind Talk offers optimal audio quality and functionality for seamless communication during professional meetings.

As the Khadas Mind ecosystem continues to grow, users can look forward to an even broader range of modules and accessories that will enhance their experience and meet all their diverse requirements and dreams.

About Khadas

At Khadas, we strive to fuel the imagination and enhance the productivity of global communities, including makers, developers, and visionaries. Since the establishment of Khadas brand in 2016, we are committed to designing and manufacturing cutting-edge computing and electronic devices as well as accessories for consumers and businesses worldwide.

By continuously investing in technology development, Khadas has distinguished itself in the industry and garnered the trust of users across various countries and regions, including America, Europe, China, India and Southeast Asia. With an extensive product portfolio encompassing ARM-based single board computers (SBC), portable computing devices, and high-fidelity audio solutions, complemented by a wide range of accessories, we are actively moving along a positive trajectory on a global scale.

Khadas has established significant partnerships with prominent industry leaders, including Google and Intel, resulting in the integration of our products and solutions into projects at the forefront of innovation.

Discover more about Khadas here.

New Battle-Action RPG “Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle” Launches Today, August 24

TOKYO, Aug. 24, 2023 /PRNewswire/ — KLab Inc., a leader in online mobile games, announced that the battle-action RPG “Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle” (hereinafter referred to as DanChro), jointly developed with Aiming Inc. (Headquarters: Shibuya-ku, Tokyo, President & CEO: Tadashi Shiiba, hereinafter referred to as “Aiming”), has been launched today, Thursday, August 24, 2023. See the original press release (https://www.klab.com/en/press/) for more information.

KLab Inc., a leader in online mobile games, announced that the battle-action RPG “Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle” (hereinafter referred to as DanChro), jointly developed with Aiming Inc. (Headquarters: Shibuya-ku, Tokyo, President & CEO: Tadashi Shiiba, hereinafter referred to as “Aiming”), has been launched today, Thursday, August 24, 2023.
KLab Inc., a leader in online mobile games, announced that the battle-action RPG “Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle” (hereinafter referred to as DanChro), jointly developed with Aiming Inc. (Headquarters: Shibuya-ku, Tokyo, President & CEO: Tadashi Shiiba, hereinafter referred to as “Aiming”), has been launched today, Thursday, August 24, 2023.

This title will be distributed worldwide across 81 countries and regions including Japan in Japanese, English, Traditional Chinese, and Korean.

Download Here

App Store (iOS)
https://apps.apple.com/app/id6446307783

Google Play (Android)
https://play.google.com/store/apps/details?id=com.aiming.danmachi.danchro.global

For further details regarding this title, please refer to the News Release from the distributor of DanChro, Aiming.

Aiming News Release
https://aiming-inc.com/en/news/

“DanChro” Official Website
https://www.danmachi-danchro.com/en/

About “Is It Wrong to Try to Pick Up Girls in a Dungeon?”

The series has printed a total of over 15 million copies, and the anime series has run over 4 seasons along with side stories and a movie. As of 2023, multiple projects are underway to celebrate the 10th anniversary of the original series. “DanChro” has been announced as one of those projects.

Synopsis:
In the Labyrinth City Orario…
With a thirst for the unknown, honor, and—more than anything else—romance with cute girls, a boy named Bell arrived at Orario. A city with an underground labyrinth called a “Dungeon”.
The story begins with him meeting a small Goddess, Hestia. A fateful encounter between a boy who wishes to be an adventurer, yet was turned away by every Familia, and a Goddess with no members to her Familia at all.
The path of this “Familia Myth” is walked by a boy, and inscribed by a Goddess.

TV Anime “Is It Wrong to Try to Pick Up Girls in a Dungeon?” Official Website (JP):
https://danmachi.com/

DanMachi Anime Series Official X (JP):
@danmachi_anime (https://twitter.com/danmachi_anime)

About “Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle”

“DanChro” is the newest addition to the series. It is a battle-action RPG that allows players to experience the “DanMachi” story and renowned battles for themselves with characters depicted with anime-like 3D graphics. Beginning with special skills shown in the series, players can enjoy a variety of attacks and techniques, as well as exhilarating and evasive actions in the simple yet immersive “battles” that take place in the game. Set out on an adventure with a party customized to individual preferences using multiple character development combinations such as “Adventurers”, “Assists”, and “Scene Cards”. Experience a variety of game modes, from a battle royale where everyone is the enemy, to autoplay battles in the “Arena” where team competition is the key to victory. Join beloved characters such as Bell and Hestia in overcoming the Dungeon.

Overview of “Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle”

Platform: iOS /Android™
Genre: Battle-Action RPG
Price: Free-to-play (In-app purchases available)
Official Website: https://www.danmachi-danchro.com/en/
Official X Account: https://twitter.com/danchro_en
Official Discord: https://discord.com/invite/danmachi-danchro
Copyright: ©Fujino Omori-SB Creative Corp./Danmachi4 Project

Download Here:

App Store: https://apps.apple.com/app/id6446307783

Google Play: https://play.google.com/store/apps/details?id=com.aiming.danmachi.danchro.global

Source: KLab Inc.

Tata Communications launches global, cloud-based 5G Roaming Lab

Enables Mobile Network Operators (MNOs) to trial Proof of Concepts (PoCs) before migrating customers to 5G

MUMBAI, India, Aug. 23, 2023 /PRNewswire/ — Tata Communications, a global digital ecosystem enabler, today announces the launch of its global, cloud-based 5G Roaming Laboratory (Lab), enabling Mobile Network Operators (MNOs) to trial 5G standalone network use cases before introducing the service to their subscribers. With this, Tata Communications is harnessing the potential of 5G to help reimagine mobility experiences for mobile network operators benefitting their consumers, and enterprise customers.

Tata Communications cloud-based 5G Roaming Lab trials the international mobile roaming experience by closely monitoring traffic movement and network usage for giving the highest quality of experience to mobile phone users while roaming. Its tests get an objective performance assessment across networks, connected in the exchange process while a user is roaming. This also includes onboarding and internet trials on the high-speed, high-reliable and low-latency 5G standalone network.

The new Tata Communications 5G Roaming Lab is specially designed keeping safety at the heart of its operations. It is equipped with hi-tech server applications that provide high-speed and seamless 5G roaming connectivity along with network security. Agile and secure network is critical considering 5G adoption is accelerating globally with GSMA predicting 5 billion 5G connections by 2030 (Source: The Mobile Economy 2023 (gsma.com).

“Connectivity is a key ingredient in today’s fast-paced digital world. An internet that is fast, secure and available at all times is of paramount importance to customers, whether they are individuals or an enterprise. We are excited to introduce our newest capability in 5G roaming testing ensuring MNO customers are receiving proven services,” said Mysore Madhusudhan, Executive Vice President, Collaboration and Connected Solutions, Tata Communications. “By ensuring that the tests can take place across geographies, enhances the flexibility available to MNOs for delivering superior and agile services. Armed with fast and uninterrupted connectivity, this generation will accelerate a lot faster than its predecessors!”

Tata Communications is a global leader in Mobile Roaming Services, with proven track record of carrying 2G/ 3G/ 4G roaming signalling services in 200+ countries. Its worldwide relationship with 700+ MNOs gives it a natural edge to provide 5G roaming services. For more information, please visit www.tatacommunications.com.

About Tata Communications

A part of the Tata Group, Tata Communications (NSE: TATACOMM) (BSE: 500483) is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories. Leading with trust, it enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity, cloud hosting and security solutions and media services. 300 of the Fortune 500 companies are its customers and the company connects businesses to 80% of the world’s cloud giants. For more information, please visit www.tatacommunications.com.

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Forward-looking and cautionary statements

Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications’ network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the company’s communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications’ industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications’ control, include, but are not limited to, those risk factors discussed in Tata Communications Limited’s Annual Reports. 

The Annual Reports of Tata Communications Limited are available at www.tatacommunications.com. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.

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TATA COMMUNICATIONS and TATA are trademarks or registered trademarks of Tata Sons Private Limited in India and certain countries.