PDT Archives

Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US

The company who revolutionized the online real estate market deploys Bright Pattern omnichannel contact center platform with Zendesk

SOUTH SAN FRANCISCO, California, June 11, 2020 /PRNewswire/ — Bright Pattern, a leading provider of AI-powered cloud contact center software for innovative companies, announced today that it was deployed by the leading real estate marketplace in the US to support customers over voice and chat. The company is dedicated to empowering consumers with data and inspiration around the place they call home. The company plans to empower customers in 2020 with a tight integration between its mobile app and the Bright Pattern platform to provide seamless connectivity to live support agents from within the app.

The online real estate company selected Bright Pattern as its cloud contact center provider because of Bright Pattern’s ability to handle innovative channels like in-app communication (talk, chat, or share documents within the mobile app), enterprise scalability, simple deployment, ease of use, and out-of-box integration with Zendesk CRM.

"Like most companies shifting to work-from-home due to the current COVID-19 pandemic, this enterprise customer needed a cloud solution that would empower their agents to effortlessly work from home with full connection to their mobile application and existing solutions," said Michael McCloskey, CEO at Bright Pattern. "Deploying a virtual contact center can be a hard task, but Bright Pattern helps by providing a platform that connects agents and teams while utilizing AI and automation to reduce contact center expenses and assist remote agents. Bright Pattern is helping enterprises across the globe migrate to the cloud and adopt omnichannel to provide a more effortless experience between multiple channels like in-app and voice. Bright Pattern’s omnichannel platform has built-in capabilities for a customer to initiate a live phone conversation or video conversation directly from the self-service mobile app."

Bright Pattern Mobile App Customer Support
Bright Pattern offers in-app customer service, empowering your customers to request live assistance directly from their mobile apps. Customers no longer have to start a call, listen to menu prompts, wait on hold, identify themselves, or explain why they are calling.

Bright Pattern Mobile App Features:

One-click dialing and messaging directly from the mobile app for voice and video escalation
Customer context carried from app to other channel (ie. customer data is sent to the live agent so that the customer never has to repeat themselves)
Customer notification when an agent is ready, eliminating hold time
Mobile messenger integration with Facebook Messenger, LINE, Telegram, Twitter, Viber, and WeChat
Photo and media sharing within the app (ie. a car insurance customer can send an image of a car accident directly through the mobile app when filing a claim)
Two way mobile messaging offers a convenient way to inform customers about deliveries, purchases, or suspicious activities
Surveys can be offered at the end of all mobile interactions
In-context reporting over all channels for a comprehensive view
CRM integration for data consolidation and ease of use for agents

Bright Pattern Zendesk Integration
The Bright Pattern Zendesk integration leverages the information contained in your Zendesk CRM with Bright Pattern’s omnichannel cloud call center solution to provide an exceptional agent and customer experience.

Benefits of Out-of-the-box Zendesk Integration:

Agent empowerment through unified agent desktop
True omnichannel routing engine
Customizable customer journey
Robust omnichannel analytics

Read more on our Bright Pattern + Zendesk Use Cases:

About Bright Pattern
Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management capability. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.

Logo – https://techent.tv/wp-content/uploads/2020/06/bright-pattern-contact-center-deployed-by-the-leading-real-estate-marketplace-in-the-us.jpg

Related Links :

http://www.brightpattern.com

PR Newswire

Cohesio Group, part of Körber unveils new sorting AMR solution

MELBOURNE, Australia, June 11, 2020 /PRNewswire/ — Cohesio Group, now Körber Supply Chain, has launched a new sorting robot solution in Australia and New Zealand.

Expedite the sortation for parcels, eCommerce, wholesale and store replenishments on table-top as well as mezzanine levels with Körber AutoSort Mobile by Cohesio Group.

Set to be a game-changer for the ANZ supply chain and logistics industry, the Körber AutoSort Mobile solution will give logistics operators the opportunity to maximise operational capabilities through flexible, affordable and scalable automation.

This product is manufactured by Zhejiang Libiao Robotics Co., Ltd. (AIC Systems), a modern high-tech enterprise specialising in R&D, manufacturing and the sale of robotic products. The company leads the way in research and innovation in the field of artificial intelligence and automation projects in logistics.

This new solution will compliment Cohesio Group’s current portfolio of enterprise-grade solutions including voice-powered technology and goods-to-person automated mobile robots (AMR).

The Körber AutoSort Mobile offering differs from a traditional sortation system in that it does not require a fixed track. The solution uses free-moving, independent robots that help businesses reduce their heavy reliance and investment in fixed automation. Instead, the Körber AutoSort Mobile AMRs offer greater scalability at a comparatively economical investment and thus a much quick return on investment.

It utilises AMRs that allow dynamic sortation, taking the shortest and most direct path. This kind of flexibility offers significant efficiency and productivity gains over a traditional cross belt or shoe sorter. As this solution can also be operated on a table-top, this form of picking or sortation offers increased flexibility during peak periods, such as what has been seen during COVID-19.

Furthermore, the capital required for deploying the Körber AutoSort Mobile solution is up to 60 per cent less than a traditional sortation system.

"We are excited to release this new AMR solution in Australia and New Zealand. Since the beginning of the COVID-19 pandemic, there has been a significant surge in e-commerce and online shopping consumers. In order to fulfil this challenging demand, many of our clients are exploring further opportunities in automation. We have listened to their requests for more scalable and affordable automation solutions–whether that be automation installed in limited spaces or mezzanine levels or those that can be quickly deployed in pop–up DCs or dark fulfilment store. I am very proud to add the new Körber AutoSort Mobile table-top sorting AMR solution to our existing AMR portfolio," Nishan Wijemanne, CEO of Cohesio Group said.

The Körber AutoSort Mobile solution also offers ultimate flexibility, with the ability to scale up when needed. "Robots can be added during peaks in demand, and the system expanded at any time. The system can be very easily redeployed elsewhere in the warehouse when needed. This is particularly helpful when you see spikes in demand for specific SKUs, like we know retailers have experienced during COVID-19," Nishan said.

"As the level of investment is notably lower than traditional sorting methods, and we can offer implementation timeframes of as little as three to five months, this system generates more than twice the ROI of traditional sorting systems. I am confident that this new offering will shake up warehousing and logistics operations in Australia and New Zealand," Ravi Nath, Head of Automated Solutions at Cohesio Group said.

"The Körber AutoSort Mobile requires shorter lead times and significantly less space than traditional sortation systems. A further advantage is that there is no single point of failure anywhere in the system. We know that conveyor downtime can be a huge cost to any operation. With this solution, if there is any failure it will only impact one single element, enabling the solution to continue," Rizan Mawzoon, Head of Transformation at Cohesio Group said.

The Körber AutoSort Mobile is ideal for a wide variety of goods across parcel sortation, e-commerce, wholesale and store replenishment. It can be utilised for picking, sortation, table-top and mezzanine sortation and is capable of handling goods of up to 25 kilograms. Additional robots can be added to the operation in a matter of seconds, ensuring that there is no interruption in workflow or downtime.

"The use cases for this kind of automation are vast, whether it’s a large-scale e-commerce operation, retailer, 3PL or freight provider. Simply put, it’s for anyone who has a volume or pop up requirement for sorting products," Nishan said.

Boasting some of the biggest names in retail and logistics on its roster, Cohesio Group has deployed autonomous solutions for Wesfarmers, Bollore and CEVA Logistics, among others.

The leading technology provider was acquired by Körber in September last year, and recently announced that it would join eleven other sister companies under the umbrella Körber Supply Chain. The united brand will become a leading international technology provider with a diverse range of capabilities spanning software, automation, voice, robotics and material handling equipment.

Access the Körber AutoSort Mobile brochure via www.cohesiogroup.com/download-korber-autosort-information-brochure/

About Cohesio Group

Cohesio Group, a part of international technology group Körber, is a leading integrator and developer of tech solutions that enable rapid optimisation of workflows and processes and is also an idea generating partner for strategic concepts. With offices across the Asia Pacific, Cohesio Group creates innovative technology transformations that span across supply chain and logistics including warehousing and distribution centres, transportation, manufacturing, healthcare, pharmaceutical, FMCG and retail. Cohesio Group’s enterprise-grade solutions range from voice-powered technology that enable hands-free workflows through to new-generation mobility solutions, software applications that provide actionable business insights and retail fulfilment as well as solutions such as Autonomous Mobile Robots that enable automation in distribution centres. Learn more at www.cohesiogroup.com

About the Körber Business Area Supply Chain

Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Capable of delivering not just software, but automation, voice, robotics, and materials handling – plus the expertise to tie it all together. We are a global partner not just for today, but also as the needs of supply chains continue to evolve. Conquer supply chain complexity – with Körber. The Business Area Supply Chain is part of the global technology group Körber. Find out more on www.koerber-supplychain.com

Photo – https://photos.prnasia.com/prnh/20200611/2827297-1?lang=0

Related Links :

http://www.cohesiogroup.com

PR Newswire

Brisbane software start-up, Codafication, empowers leading insurers such as Suncorp to process claims remotely with their video-streaming tool Virtual Assist

Local start-up technology helps insurer keep claims moving during COVID-19

BRISBANE, Australia, June 10, 2020 /PRNewswire/ — Codafication’s Virtual Assist is becoming the new industry standard for Australia and New Zealand’s largest insurers, as Suncorp implement the video-streaming technology to process claims remotely during COVID-19.

Virtual Assist is rapidly becoming the new industry standard for processing insurance claims quickly and safely.

The Insurance Council of Australia (ICA) declared the pandemic an "insurance catastrophe" in March. As an essential service, insurers now face the challenge of processing claims while following social-distancing and shutdown rules.

Suncorp has fast-tracked several digital solutions to ensure it can continue to resolve insurance claims quickly. This includes engaging local insurtech offering Virtual Assist, a flagship product of Brisbane tech scale-up Codafication. Virtual Assist allows insurers to process claims remotely to guarantee the safety of staff and customers.

"Suncorp is one of the big insurers transforming the industry using our technology," said Daniel Sandaver, Managing Director of Codafication.

"A lot of the challenger brands are following suit, indicating that Virtual Assist is rapidly becoming the insurance industry standard in Australia and New Zealand."

With Virtual Assist, the insurer simply texts or e-mails the customer a link that transforms the customer’s phone into a high-definition video, voice, and image capture tool. The insurer can see exactly what the customer sees to help them in real-time. It incorporates thorough risk assessments to ensure the customer’s safety before use and allows for multiple parties to participate in the assessment, such as builders, engineers, or other specialists.

Mr Sandaver said that optimising the up-front triage in the claims process drives better outcomes for the insurance customer.

"We’re seeing drastic reductions in the claim process lifecycle, by up to 2 weeks in a lot of cases," Mr Sandaver said. "Our clients also consistently achieve Customer Satisfaction Scores above 9 out of 10 across their customer base when using Virtual Assist."

Virtual Assist is projected to process over 200,000 insurance claims annually and can integrate into a business in as little as a couple of hours. It is being utilised across all insurance claim types, including contents, motor, and property.

Codafication’s Virtual Assist is currently helping clients to fast-track digital transformation across insurance, construction, property valuations, utilities, routine rental inspections, and more.

To learn more about virtual collaboration and remote claims processing for insurance, visit: https://www.virtualassist.io/

Codafication is a globally awarded digital services and software company. They are the gutsy, big-hearted game-changers of digital transformation. Based in Brisbane, Australia, they empower their clients to save time and money through cloud-based software that makes the world simpler. Their innovative solutions, Crunchwork, Unity Cloud, and Virtual Assist, are secure, scalable, and industry agnostic.

To see how Suncorp is using Virtual Assist, visit: https://www.suncorpgroup.com.au/news/news/suncorp-ramps-up-digital-to-move-bushfire-insurance-claims-during-covid-19

Photo – https://photos.prnasia.com/prnh/20200610/2825989-1?lang=0

Related Links :

http://www.codafication.com/

PR Newswire

AUKEY Launches Slim Wireless Power Bank That Doubles as a Stand

SHENZHEN, China, June 11, 2020 /PRNewswire/ — The best way to make a power bank extra portable is to remove the need for cables, and this is exactly what AUKEY has done with its all-new Basix Pro Wireless Power Bank. Gone is the need to stuff tangle-prone cables into your bag and dig them out when you need to charge. Now you can simply place your phone on the power bank when you want to charge it, and pick it up when you’re done.

AUKEY Basix Pro Wireless Power Bank

AUKEY, a leading expert in charging tech, has an ever-expanding portfolio of wireless tech, and this particular product was designed to meet the needs of a connected, on-the-go lifestyle.

The slimline design comes with a large 10000mAh capacity with the option to wirelessly charge at up to 10W. And if 10W isn’t enough, users can still go with traditional wired charging and get 18W fast charging via either Quick Charge 3.0 or USB Power Delivery.

What makes this wireless power bank even more compelling is that it also comes with a flip-out stand that allows for handy viewing while charging. Users can watch a movie or view their messages at a convenient angle, all while charging their device either wirelessly or through high-speed wired charging.

The Basix Pro Wireless Power Bank is currently available on Amazon.

About AUKEY

AUKEY® combines the latest technologies with over a decade of hardware expertise to design and build solid, reliable consumer electronics and mobile tech accessories. We are a team of techies with a common appreciation for the finer details and the utility of great design. We are continuously developing and expanding our product portfolio with next-generation tech to complement and elevate your digital lifestyle.

For more information, please visit www.aukey.com

Related Links :

http://www.aukey.com

PR Newswire

Timekettle Expands Functions of Award-Winning Translation Device to Incorporate Music and Phone-Call

Indiegogo Campaign Launches on June 9th For Timekettle M2

LOS ANGELES, June 10, 2020 /PRNewswire/ — It was just three years ago that Timekettle introduced its WT2 Plus translator earbuds to an audience eager for a device to instantaneously facilitate multilingual conversations. Now the company that has inspired a following in 120 countries around the world has created the Timekettle M2 – a product that takes translation capabilities to the next level while incorporating a function that customers have been clamoring for: Music and Phone-call.

Timekettle M2 – Realtime Translator with Music and Phone-call

An indiegogo campaign to speed the product’s time to market launched on Tuesday, June 9^th, 9:00 am (GMT-7) with early supporters getting deep discounts and early access to the product. The Timekettle M2 wireless earbuds, which are compatible with both iOS and Android, are the result of over two years of research, development, time spent gathering customer feedback and beta testing. Timekettle M2 builds on the live translation functions of the award-winning WT2 Plus translator earbuds combined with phone call capabilities and Bluetooth connection to the user’s music library or streaming service – in stereo. Users can switch between songs with the tap of the device.

The translation functions comprise three translation modes – Touch Mode, Lesson Mode and Speaker Mode – in 40 languages and 93 accents. Sentences are translated and play right in the other person’s ear in real time, making for more natural and accurate multilingual conversations and meetings in the Touch Mode. In Lesson Mode, users place their phone on a surface to capture and translate classroom or movie and television content. Speaker Mode translates the user’s spoken sentences that then play through the phone’s speaker.

Timekettle M2 is water resistant, offers voice and touch control and features a secure, comfortable ergonomic fit. The device has a battery life that allows up to six hours of listening and translating on one charge; and the wireless charging case supports an additional 30 hours of battery life. One of the most anticipated features though is its offline capability – making it the only translator available that does not require users to be connected to a cellular network.

"We wanted to give users an even more seamless experience to promote smooth, improved interpersonal communication while giving people ready access to their music – whether they are online or offline," explained Leal Tian, CEO of Timekettle.

Timekettle has earned a stellar reputation for its use of proprietary AI and intuitive product designs and has won a dozen international design awards that have been reported on media globally.

"Our flagship WT2 Plus translator earbuds was fully funded through a crowdfund campaign and it has grown to be one of the best-selling translators on Amazon and recommended by almost 300,000 people around the world. We are excited to see how the public responds to the incorporation of the music and phone-call features as they were the most requested function our loyal customers asked for," added Leal Tian.

For information on participating in the Timekettle M2 indiegogo fundraiser, go to: https://igg.me/at/timekettle-m2.

For more information about Timekettle and its WT2 Plus translator earbuds and ZERO mini translator, go to https://www.timekettle.co.

For more information contact:

Una Tao at [email protected] or +8613684910706

PR Newswire

Numonix Among First to Release a Fully Managed Cloud Compliance Recording Service for Microsoft Teams

IXCloud Records, Stores and Analyzes Interactions Without Physical or Virtual Servers

BOCA RATON, Fla., June 9, 2020 /PRNewswire/ — Numonix, a developer of a versatile interaction recording solution for Unified Communication platforms, today announced the launch of IXCloud for Microsoft Teams, one of the first Microsoft Azure-based, fully managed cloud compliance recording services. Uniquely activated as a fully managed service, IXCloud records, stores and analyzes interactions without requiring physical or virtual servers, thereby enabling instant and elastic scalability to support business growth.

"We are excited to be one of the first providers in the world to offer a fully managed compliance recording solution for Microsoft Teams. Our IXCloud for Microsoft Teams solution empowers enterprises, small- to medium-sized businesses, system integrators, hosted providers and carriers to record all types of calling, meeting and chat scenarios for Teams," said Avi Margolin, CEO and CTO of Numonix. "In addition, through our Azure-based IXCloud, we are providing a differentiated, fully managed compliance recording service."

"Whether working on-site or remotely, companies in regulated industries are required to automatically record all communications by regulated employees. With IXCloud for Microsoft Teams, Numonix allows companies to do that, whether those interactions occur within or outside of Teams, while also being able to archive and analyze them," said Mike Ammerlaan, Director of Microsoft 365 Ecosystem marketing at Microsoft Corp.

IXCloud for Microsoft Teams features many benefits, including:

Fully managed, native Azure Software-as-a-Service
Ability to natively record audio, video and screensharing
Participation in the Microsoft Teams Compliance Recording certification program
Zero hardware or software footprint
No server management or maintenance required within your organization
GDPR, MiFID II, HIPAA compliance with built-in recording notifications and 256bit encryption
Securely stored data in your choice of more than 15 Azure datacenter regions, helping compliance with data sovereignty requirements
Ability to instantly scale to support business growth

For detailed information on IXCloud for Microsoft Teams, please visit https://www.numonix.cloud.

About IXCloud for Teams

IXCloud for Microsoft Teams is a new-generation, cloud-based interaction recording solution developed by Numonix, the innovator in capture technologies. Built on the runtime service fabric of Azure, IXCloud empowers users to record with integrity, providing instant hyper-scale, security and compliance plus the benefits of Data Sovereignty. Taking interaction capture into the future, IXCloud redefines versatility, providing the ability to record, store and analyze interactions in the cloud. Its API framework also enables application development.

About Numonix

Numonix offers the industry’s most versatile cloud and premise-based interaction recording solutions for Microsoft® Teams, Skype® for Business, SIPREC, and most unified communications and PBX systems, giving business users and service provides versatility in how they record, centrally store and access to their interactions. With full omnichannel recording of voice, video, chat, screen and screen sharing, Numonix empowers organizations to improve regulatory compliance, resolve disputes and enhance the customer experience by granting safeguarded access to their recordings and agent/customer data. Numonix RECITE® interaction recording solution gives users an on-premise solution with extensive customization options, while Numonix IXCloud delivers the ultimate cloud-based communication capture platform built on the runtime service fabric of Azure and requiring no physical or virtual servers. Numonix is based in Boca Raton, Fla. Visit www.NumonixRecording.com

Numonix PR Contact:
Teri Sawyer, T&Co. PR
+1-714-801-1687
Numonix Press

Numonix Sales Contact:
+1-855-Numonix
+1-561-952-2600
Numonix Sales

Logo – https://techent.tv/wp-content/uploads/2020/06/numonix-among-first-to-release-a-fully-managed-cloud-compliance-recording-service-for-microsoft-teams.jpg

Related Links :

http://www.NumonixRecording.com

PR Newswire

Coocaa Announces Increased Collaboration with JDID as Monthly Growth Soars

SHENZHEN, China, June 9, 2020 /PRNewswire/ — On the JDID e-commerce platform, Coocaa smart television sales have soared, with monthly sales growth recently increasing by 50%. As a result of this success, Coocaa has decided to strengthen its cooperation with JDID, and plans to exlusively launch its 32 S6G and 43 S6G smart televisions on JDID on June 10.

Coocaa new product launch in Indonesia

The nearly bezel-less 32 S6G and 43 S6G are designed to be the ideal base for building a smart home ecosystem. In addition to integrated YouTube, Netflix, Google Play, they feature Google Assistant compatibility, enabling users to change channels, stream movies, play music, search for information, and much more with a simple voice command. Android 9.0 offers a fast and responsive Google Assistant UI, a reduced memory footprint, and a 25% reduction in mic latency. Plus, based on users’ viewing histories, the most frequently used apps and programs are immediately made accessible on the home page.

The Coocaa Audio Surround System delivers crystal-clear audio and surround sound, and thanks to full HD, users can enjoy a fully immersive viewing experience with every detail rendered with stunning clarity. Plus, high-performance processors (CA53 quad-core CPU and Mali470 triple-core GPU) take everything from gaming to watching live sports to escaping to new worlds in films and television series to a new level.

The 32 S6G and 43 S6G also feature USB, HDMI, LAN, and SPDIF ports, enabling users to use their televisions to enjoy and enhance a variety of media. Using the USB port, they can play films or music in multiple formats and display photos on a large screen; using the HDMI port, they can view the content on their computers on a larger screen; they can also connect external speakers to enjoy surround sound.

On June 10, Coocaa will host its product exclusively launch for the 32 S6G and 43 S6G on JDID, which will also be their official debut in Indonesia. To celebrate, Coocaa will be offering significant discounts, its lowest prices of the 618 Anniversary Sale. To learn more, search for "Coocaa 32 S6G" and "Coocaa 43 S6G" on JDID.

About Coocaa

Coocaa has won 25 global design awards, including the 2018 Design Award from AWE and the 2017 Red Dot Design Award. The company also holds 968 invention patents, 1326 innovation patents, and 833 design patents.

Photo – https://photos.prnasia.com/prnh/20200605/2822605-1?lang=0

PR Newswire

Microland’s IIoT Prowess Gains PTC’s Global System Integrator Status

BENGALURU, India and LONDON and ATLANTA, June 9, 2020 /PRNewswire/ — Microland today announced its inclusion in PTC Inc’s elite list of Global System Integrators and Management Consultants, an ecosystem of digital transformation experts and industrial innovation thought leaders. This recognition is a validation of Microland’s resolute focus on cross-industry digital transformation.

"Microland’s strategic relationship with PTC has enabled us to accelerate the Industry 4.0 digital transformation journey of our clients. Leveraging PTC’s ThingWorx^® platform, we have built smart, connected, and integrated Industrial IoT solutions for several of our clients. Our IT-OT integration expertise, along with PTC’s industrial automation suite, power our Industrial IoT solutions to drive higher efficiencies, increase productivity, enhance experiences and reduce operational risks," says Manjanath Nayak, Senior Vice President – Head of Global Industrial IoT Business, Microland.

Microland’s IIoT business has enabled several enterprises to pursue an accelerated path to realise industrial process transformation. Microland’s offerings under the IIoT service line include: 3-Step Accelerator (PoC led solutions), Integrated Smart Factory, Industrial Monitoring, Connected Enterprises and Managed Services.

Microland has been working with PTC since 2017. Over the last three years the PTC-Microland collaboration has seen significant momentum with several jointly developed solutions deployed across multiple customer engagements.

"Microland has demonstrated innovative thinking in solution development around our platform and have been proven in the most challenging of client engagements," says Rajkiran Chakkalongara, Senior Director & Head, IOT/AR Business, PTC, India.

Microland’s industrial and software engineers, working alongside solution consultants, deliver ambitious IIoT system thinking and innovation, using analytics and artificial intelligence to drive predictable operations and unlock new opportunities. The focus is to enable enterprises to solve complex industrial challenges through IIoT system thinking and rapid prototyping to achieve a steady stream of quick wins with minimum investment.

Ravi Asrani, SVP, Global System Integrators & Management Consulting, PTC added, "PTC values Microland’s system integration capability across industry sectors and its ability to deliver high-value business outcomes. Together, we can address the transformation promises that IIoT presents for the world."

The success of this partnership spans multiple geographies and industry verticals — one example being a successful implementation of smart manufacturing for TRL Krosaki Refractories, one of the largest refractory manufacturers in India.

Kumar Heramba Narayan Naik, CIO, TRL Krosaki, said, "We have embarked upon a program of modernising our manufacturing facilities leveraging Industrial IoT solutions with a primary objective of improving refractory brick quality.

Microland has been instrumental in the success of this modernization program. With an outcome driven approach, Microland helped us develop the business case and demonstrated strong system integration expertise across IT, OT and Analytics. They led the program of implementing PTC ThingWorx^® resulting in real time operational visibility, digital workflows and asset performance tracking resulting in quicker decision making, reduced breakdowns and efficient workforce."

About Microland

Microland’s delivery of digital and "Making Digital Happen" allows technology to do more and intrude less. We make it easier for enterprises to adopt nextGen Digital infrastructure. We enable this using our expertise in Cloud and Data Centers, Networks, Digital Workplace, Cybersecurity and Industrial IoT–ensuring the embrace of brilliance is predictable, reliable, and stable.

In the COVID impacted world, Microland is making digital happen for enterprises with a laser focus on services that are more relevant to our clients and prospects than ever before:

Modern Workplace Services: Enabling working-from-home via VDI, desktop-as-a-service, uniﬁed end point management and collaboration tools roll-out & adoption
Network Services: Supporting the "new normal" of working by designing, deploying and scaling network infrastructure including Software defined LAN & WAN rollouts
Cloud Services: Accelerating the digital transformation journey by enabling hybrid cloud deployment to support critical workloads and ensuring business continuity
Smart Security Operations Center: 24x 7 Operations center monitoring of all points along a digital journey ensuring that clients are covered in their pursuit to support a world in transition
Industrial Safety Services: Establishing robust connectivity channels with remote production assets and environmental parameters to improve safety of operations and reduce risks and exposure

Incorporated in 1989 and headquartered in Bengaluru, India, Microland has more than 4,500 digital specialists across offices and delivery centers in Asia, Australia, Europe, Middle East and North America.

Read more here: https://www.microland.com/

ThingWorx is a registered trademark of PTC Inc. in the United States and other countries.

Logo – https://techent.tv/wp-content/uploads/2020/06/microlands-iiot-prowess-gains-ptcs-global-system-integrator-status.jpg

Related Links :

https://www.microland.com/

PR Newswire

Aqara Releases Water Leak Sensor on Amazon

NEW YORK, June 9, 2020 /PRNewswire/ — After Aqara‘s successful release of its Smart Wall Switches and Aqara Cube, they are now releasing the Aqara Water Leak Sensor on Amazon.com.

Aqara Water Leak Sensor

Water leak sensors are making it easy for people to check for water leaks from anywhere 24/7. The sensors help to prevent unnecessary damage and potential home disasters by catching a leak early. The Aqara Water Leak Sensor is a great choice if users are looking for reliability. It is small, discreet, and can fit anywhere. It has a very appealing design, and it comes at a competitive price.

The Aqara Water Leak Sensor can detect flooding, while also monitoring the status of any water leaks. When the water level of the detection site is higher than 0.5mm, the sensor will sound, and the mobile phone app will receive a notification to remind the user to take appropriate action. The alarm will stop once the water level becomes normal. The Aqara Water Leak Sensor can also work with other smart accessories to automate homes.

The Aqara Water Leak Sensor meets IP67 dustproof and waterproof rating. It is guaranteed to work in humid and dusty environments. It is designed to fit anywhere and can be placed according to your needs, guarding your home with its elegant design. The sensor works with other HomeKit-enabled accessories in the Apple Home app to make your life easier and more convenient. The Aqara Water Leak Sensor uses a CR2032 battery and will last up to 2 years under normal circumstances. The Aqara Water Leak Sensor is a Zigbee device, and the Aqara hub is needed to make the sensor work.

To celebrate the launch of the Water Leak Sensor being available on Amazon.com, Aqara has prepared a 25% discount on the newly-released products for a limited time with the use of the code: AQARAPRS. Click here to shop.

PR Newswire

Chinese Sports Technology Brand Keep and Fitness Brand Zumba(R) to Hold Strategic Collaboration Conference Online

BEIJING, June 8, 2020 /PRNewswire/ — On May 30, sports technology brand Keep and world’s leading brand Zumba® Fitness held a unique online global press conference, at which the two firms announced the roll out of a program in China that is expected to inject new vitality and energy into the summer of 2020.

Zhao Xi, General Manager of Keep Marketing Center Delivered Speech on the Conference

At the event, Keep announced the launch of a series of genuine Zumba® courses, a world-leading fitness brand. This marks Keep’s deep commitment to the introduction of copyrighted content, as well as an expansion in the variety of its courses and in the portfolio of licensed fitness content.

Keep invited 5 heavyweight Bilibili video uploaders to participate in the conference as Zumba® experience officers and dance with internationally renowned Zumba® instructors. This interaction continues to support the spread of these types of fitness programs and gain a legitimate foothold in China. The collaboration between the two firms gives China’s young adults an opportunity to know and experience Zumba® and enables further collaboration on and exchanges of sports cultures.

At the sharing session themed "At Keep, exercise what you like" that was part of the press conference, Zhao Xi, general manager of the Keep marketing center, related Keep’s thinking over the last few years in terms of further exploration into the world of sports and fitness. "The original intention of Keep is to enable more people to experience science-based exercise and enjoy a healthy lifestyle anytime and anywhere," said Zhao. Keep is committed to examining more possibilities on breaking down the boundaries that inhibit people from taking that first step towards engaging in a healthy exercise routine and making it possible for every person to find the content that resonates with their expectations.

During the five years since Keep’s founding, the firm has accumulated over 200 million sports-loving users. The platform has introduced a variety of courses that meet the diversified needs of different groups when it comes to sports and exercise, such as the Tai Chi series courses in cooperation with Taiji Zen, ballet courses in partnership with the Russian Hermitage Ballet, and plot run courses in cooperation with Marvel. Keep is not only focusing on the amount of content that it plans to make available, but also on the diversity of the content offerings.

This formal and strategic collaboration with the international fitness brand Zumba® supported the launch of its newest HIIT program, Strong Nation™. A music-led, high-intensity training exercise class that combines bodyweight, muscle conditioning, cardio, and plyometric training moves. Routines are created first and then music is reverse-engineered to match every move perfectly, for a unique workout experience. This new concept, which emphasizes music, is the main motivator, allowing participants to burn more calories while toning abs, legs, arms, and glutes.

Compared with traditional training routines, Zumba® moves beyond the limitations of basic aerobics, turning something that feels repetitive into an exciting and stimulating event. Zumba’s huge number of fans lose weight effortlessly while dancing joyfully. CEO Alberto Perlman claims that, "Zumba now has millions of class participants worldwide." Knowing that nothing compares to a live class experience, Zumba® acknowledges that trying classes at home is often the beginning of the Zumba® journey so that is why working with Keep has been a great collaboration. We (Zumba®) are happy to collaborate with companies around the world that align with this journey, and that’s why we are so excited to be working with Keep."

Alberto Perlman, CEO of Zumba Joined the Video Conference

The collaboration allows Keep’s users to engage in their exercise routine mentored by licensed Zumba® Instructors from Keepland, as well as experience 14 of Zumba’s official programs via the Keep app anytime and anywhere. Keep and Zumba® will continue to work together to keep users engaged in both of their programs: Zumba® and Strong Nation™

With a deep understanding of user expectations, Keep is committed to creating an excellent fitness experience by providing users with increasingly improved fitness solutions enhanced by the brand’s insights into user habits and preferences as well as its competitive content and enhanced products.

Keep will continue implementing its strategy of providing users with outstanding fitness solutions via the app backed by professional and customized content with a focus on meeting user expectations. Keep also plans to explore more lifestyle scenarios for fitness professionals and enthusiasts and build a complete closed-loop sport technology ecosystem, while collaborating with more content partners to improve the health of people around the world by increasing the adoption of its open and professional content.

Photo – https://photos.prnasia.com/prnh/20200608/2823552-1-a?lang=0
Photo – https://photos.prnasia.com/prnh/20200608/2823552-1-b?lang=0

Related Links :

http://keep.com