Tag Archives: ecommerce

Business, Lifestyle, News

Senheng App Supercharges Savings & Benefits with S-Coin, Becoming a One-Stop Shopping Destination

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Malaysians are increasingly turning to digital rewards programs for savings and convenience, as revealed by data from the Senheng App. This trend highlights a shift in consumer behaviour, with Malaysians seeking to maximize their purchasing power in a challenging economic climate.

Senheng App Goes Beyond Electronics

The Senheng App is evolving beyond simply bridging the gap between its physical stores and customers. It’s transforming into a powerful competitor to established e-commerce platforms like Lazada and Shopee. While electronics remain a core focus, the app now offers a wider product range, including groceries and movie tickets, catering to a broader range of everyday needs.

Senheng App 4

Data from the Senheng App paints a clear picture: App downloads have more than doubled between Q1 2023 and Q1 2024, and Senheng PlusOne Membership registrations have tripled in the same period. This growth signifies a strong consumer desire for online convenience and rewarding experiences. Furthermore, the continued app adoption and membership growth despite economic uncertainties showcase loyalty programs’ enduring appeal.

S-Coin: Fueling Your Savings

Looking closer at the data, it’s evident that S-Coin adoption goes beyond mere transactions. Malaysians are using S-Coin, a digital rewards currency exclusive to Senheng’s PlusOne members, as a way to enrich their lives – from groceries to gadgets, they’re leveraging this program to stretch their dollar and enjoy greater convenience.

Senheng App 2

The 23% increase in S-Coin collection through the Senheng App from Q1 2023 to Q1 2024 demonstrates a clear preference for loyalty programs that help offset rising costs. The 60% increase in active S-Coin users during the same period further emphasizes the program’s growing value in daily life for Malaysian households.

How S-Coin Works

Earned through eligible purchases via the Senheng App, Senheng stores, and partner platforms, S-Coin can be redeemed for discounts on a wide variety of products and services within the Senheng ecosystem. In a world where financial prudence is essential, the rise of digital rewards programs like S-Coin offers a valuable tool for Malaysians. By embracing loyalty programs, consumers can take control of their finances and unlock a more rewarding lifestyle.

Empowering Malaysians Through Savings and Convenience

“At Senheng, we’re committed to empowering Malaysians to make the most of their hard-earned money,” said Lew Wai Hoong, General Manager of Senheng App. “The surge in S-Coin adoption reflects a broader shift towards digital rewards and convenience. The Senheng App is not just a shopping platform; it’s a tool that allows Malaysians to make every ringgit count, ultimately enhancing their lifestyles.”

Business, News

Ninja Van Celebrates 9 Years with the Launch of Ninja Restock

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Ninja Van is introducing a new service, Ninja Restock, in conjunction with its 9th anniversary. The new service is a natural evolution of the company’s logistics services but aims to disrupt the logistics arena with years of fast-paced e-commerce know-how.

Screenshot 2024 03 26 at 21 58 08 Retail Inventory Restock Service Ninja Van MY

The new Ninja Restock service will enable businesses to better manage both stock and availability across platforms. It will also enable businesses to manage liquidity. The B2B (business-to-business) service will allow brands and retailers to have better visibility of stock levels with integrated last-mile delivery services with competitive rates based on universally accepted CBM measurements.

Ninja Restock will leverage Ninja Van’s extensive network of warehouses and extensive last-mile delivery fleet. Businesses, retailers and e-tailers will be able to accommodate services like same-day deliveries and keep delivery timelines in check. They will also be able to have better visibility with a better-integrated system that will allow them to track deliveries and orders. This includes real-time monitoring of deliveries. It will also be able to provide more flexibility to businesses to supply and receive stock according to their needs.

The new service is already being offered by Ninja Van on its website. Ninja Van is touting the service as the first in the B2B restocking space and is confident that its roots in e-commerce express deliveries will give it an edge in fulfilling the promises its making with Ninja Restock.

Business, News

Razer Banks on Better, More Traceable Sustainability with Restorify

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Sustainability is all the rage in the tech industry, with more companies committing to long-term sustainability plans. Razer is no different when it comes to that with lofty goals to become a nett zero carbon company by 2030. However, in working towards that, the company has also realised that it is currently difficult for businesses to be sustainable and transparent. This is further complicated by a system which values and measures carbon offsets and credits by the metric ton.

Restorify 2

With that realisation, Razer Fintech is working with partners such as GoNetZero, ESGpedia and Amazon Web Services (AWS) to bring Restorify. Restorify is Razer’s answer to creating a more sustainable e-commerce platform which is also transparent. Restorify also removes the barrier of needing to purchase metric tonnes of carbon credit with a more fractionalised approach, allowing every purchase to have a quantified carbon offset. This approach allows customers and e-commerce partners to be part of the equation contrasting vastly with the current state of relying solely on companies.

Restorify is looking to foster a more proactive mindset in consumers when it comes to purchasing. With the smaller denominations of carbon offset, it allows users and consumers to make carbon offsets a part of their daily lives. In an age where e-commerce has become the go-to platform for shopping, it makes sense as one of the main touchpoints to drive greener habits.

That said, carbon credits and offsets haven’t had the best reputation with Greenwashing and companies artificially inflating their carbon offsets. To combat this, Razer Fintech is partnering with agencies like GoNetZero and ESGPedia to ensure the quality and traceability of the carbon offsets offered on Restorify. It is hoped that the traceable carbon neutral shopping carts will help users and consumers be more aware of their carbon footprint as we shop.

Restorify 1

They will receive a certificate detailing the total amount of carbon emissions that have been offset by their purchase, the kinds of projects the credits have suppported as well as the certification standard. These individualised fractionalized transactions are digitally recorded into ESGpedia’s registry where you’ll be able to check your own individualised carbon offset.

Encouraging Businesses to Adopt More Accountable Sustainability

It’s not all about sharing the responsibility with consumers with Razer’s Restorify. It also aims to empower businesses with a more tangible pathway to evaluate and put into action plans in their commitment to become more sustainable. Restorify itself will provide businesses a pathway to evaluate the environmental impact of their products and business. They will be able to leverage ECOLOGO Certification, Environmental Product Declaration Certification, or Product Carbon Footprint Verification using UL Solutions.

Restorify 2

Razer is also working to bring Restorify and its features will be made available for businesses to integrate into existing platforms. In addition, Razer will be working with its supply chain partners and more than 50,000 merchants in Razer Fintech’s network to support their transition to nett zero carbon emissions at no additional cost. Restorify will also be available in over 150 countries through AWS.

Business, Lifestyle, News

Streaming Meets eCommerce in iQiyi’s New Comedy – My Ofis

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iQiyi chose a very opportune time to launch in Malaysia back in 2019. With the pandemic only just setting in, the streaming service saw a surge in subscribers. While that’s great news for the streaming company, they’ve adopted a business model that isn’t your typical streaming service. They provide a free, ad-supported tier that gives users access to their content.

My Ofis Jump
Source: Longhouse Films

That said, the iQiyi isn’t just resting on its laurels. The company is focusing on bringing new, original content to its platform. Naturally, this includes new, locally-produced series and tv shows. The first to debut is My Ofis which is produced by Longhouse Films. My Ofis brings together an ensemble of both emerging and seasoned actors. Malaysian legend, Alvin Wong stars together with Aeril Zafrel, Nasz Sally, Kahoe Hon, Phraveen Arikiah, Sherwyn Pang, and Pearlly Chua in My Ofis to bring to life the shenanigans that take place behind the scenes in a quintessential Malaysian office.

iQiyi My Ofis 1
Source: iQiyi

My Ofis follows Jasper (Kahoe Hon) as he leaves behind his rockstar dreams to care for his grandmother. He finds himself stumbling into a job at My Ofis run by KS (Aeril Zafrel) and his colleagues, Paul (Alvin Wong), Jessica (Nasz Sally), and Milo (Phraveen Arikiah). The series chronicles the antics of the people behind My Ofis as they navigate the business landscape.

The series will be premiering on 26th May 2022 on iQiyi. The debut season will consist of 12 episodes airing over six weeks. Each episode is 24 minutes long.

Of course, the show is just the beginning when it comes to My Ofis. iQiyi and Longhouse Productions are looking to revolutionize advertising on streaming platforms. Both companies are partnering with a local eCommerce app, JOCOM, to bring a new “watch, scan & buy” concept with the launch of My Ofis.

Dinesh Ratnam IQIYI
Source: LinkedIN

“Together with our partners Longhouse Films and JOCOM, we aim to work towards shaping a new content ecosystem fitting for today’s digital age, that empowers traditional brands and sellers to further digitalise through entertainment. My Ofis will open doors to more opportunities in bridging entertainment and eCommerce to support local brands, advertisers and marketers,”

Dinesh Ratnam, Country Manager of iQiyi Malaysia, Singapore and Brunei

The new concept will see QR codes pop up when there is any product placement in the drama. Users can then scan these codes and immediately purchase the items from the JOCOM app as they are watching the series. The new concept literally allows production houses to better monetize product placements in their series. Of course, My Ofis is just the beginning when it comes to exploring this new concept.

QR screenshot
Screenshot of product placement QR Code in My Ofis. Source: iQIYI

My Ofis will premiere on May 26, 2022, across all countries where iQiyi is available. It’s already been greenlit for a second season which will be launched soon.

News

Shopee Expands into Food Delivery with ShopeeFood in Malaysia

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Shopee is expanding its offering to include food delivery in Malaysia. The popular e-commerce platform is bringing food delivery into its fold in stages starting with the Klang Valley on September 24 2021. ShopeeFood will allow more than 8 million Malaysians located in the Klang Valley to access their favourite food outlets via the Shopee App.

ShopeeFood
Source: Shopee

The service will launch with restaurants like Starbucks, A&W, BurgerKing, Nando’s as well as a number of local food stalls. As part of the launch of ShopeeFood, the company is giving users free delivery with no minimum spend as well as discount vouchers worth up to MYR8. Users will also be able to take advantage MYR10 meals which will be on offer in limited quantities from 24 to 28 September 2021. Shopee will be announcing more ShopeeFood deals on its Instagram throughout the launch.

Users will be able to access the ShopeeFood service via the Shopee App. The new service will appear as an icon on the main page of the Shopee App. Once inside, they will be able to order their food items from outlets in their vicinity. The interface should be familiar to anyone who uses other delivery apps like GrabFood and Foodpanda.

Shopee 10.10 Brands Festival
Source: Shopee

The announcement of ShopeeFood comes together with the platforms build-up to their upcoming 10.10 Brands Festival Day. The October iteration of their monthly sales campaign will see the platform offering even more discounts with their multiple brand partners. Users will also be able to win a Toyota Vios in their Tap and Win contest. As usual, Shopee will be offering Free Shipping Vouchers with a minimum spend of MYR10 and 50% off Big Brand Discounts.

Shopee will also be hosting a number of televised events on channels like Astro Ria, TV3 and its own Shopee Live platform during the sale period. The company has also introduced local celebrity and actor, Alif Satar, as the first of their Malaysian brand Ambassadors.

Business, News

Scope out “Deals Near Me” with ShopeePay

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Shopee is making it easier for users to get more value with their eWallet offering. The eCommerce platform has introduced a new feature which emphasizes their online-to-offline (O2O) approach. The new offering allows merchants to acquire footfall from Shopee users by listing offers and deals on the Shopee app.

With COVID-19 impacting consumer behaviour, many customers are going online first when it comes to purchasing daily essentials including ordering food. The new “Deals near me” feature aims to help retailers take advantage of the change to not only drive footfall to their outlets. Merchants are able to entice customers with attractive offers such as cashbacks and coupons on the Shopee app. Shopee boasts that the feature has already driven footfall of over 100,000 to 130 merchants who have adopted the feature since April 1.

“Deals Near Me helps merchants improve their online visibility and direct would-be customers to their outlets when we feature their cashback deals to consumers that are already in the vicinity. Showing the relevant deals to consumers can also lead to higher conversion and tangible sales for merchants. This is important for business recovery after an extended lockdown period that adversely impacted offline retailers, especially those in the service sector. We also believe that this new feature creates a win-win situation for both our users and participating merchants as we enable a convenient, seamless and rewarding shopping experience.”

Alain Yee, Head of ShopeePay Malaysia

The feature comes just in time for Shopee’s annual Hari Raya sales. This year’s Raya Bersama Shopee will see offers not only on Shopee’s eCommerce platform but also in the new “Deals near me” feature. Users can take advantage of Sahur Specials at 5AM, Jom Berbuka dengan ShopeePay at 12PM and Moreh Specials at 10PM. Vouchers can be bought for as little as 5 sen for cashback of up to MYR8. Participating merchants include Nasi Kandar Pelita, Nando’s, TGI Friday’s, Boat Noodle, Johnny’s, OLDTOWN White Coffee, J.Co Donut and Hokkaido Baked Cheese Tart.

In addition, Shopee will be having their Jualan Hebat Raya on 23 April 2021 and Pesta Jualan Raya on 5 May 2021. These days will come with numerous deals that Shopee users will be able to take advantage of. As usual, the deals will encompass everything from home appliances to outfits and decorations with discounts of 80%.

Business, News

Shopee Brings Next Day Shipping in time for 3.3 Supermarket Sale

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Shopee, one of Malaysia’s largest e-commerce platforms, is bringing next day delivery to its users. The platform will be offering next day deliveries for Peninsular Malaysia excluding Perlis, Kedah, Kelantan and Terrengganu through its Shopee Xpress service. The offer kicked off on 18 February 2021 as the platform geared up for its upcoming 3.3 sale.

The next-day delivery offer applies to purchases on Shopee Mart with the “Next-Day Delivery” tag. Keep in mind that your order will also need to be placed before 12PM daily to make use of the service. Orders placed after 12PM will be considered orders for the next day and will be delivered the day after. So, if you order at 1 PM on Monday, you’ll be receiving your order on Wednesday. If eligible orders do not make it to their destination by the next day, users will receive a free shipping voucher for their next Shopee Mart purchase.

The new service comes in response to the data reported by iPrice and Parcelhub which showed that Malaysians experienced a 119% increase in delivery times in 2020’s movement control order (MCO). This made Malaysia the country with the longest delivery time for online purchases in the region.

Shopee’s next-day delivery offer is only the tip of the iceberg as the company has been working with partners to facilitate a faster, more convenient delivery process. They have since increased the number of Shopee Xpress drop-off points to more than 300 nationwide with partners such as Parcelhub and Mailboxes Etc (MBE). These new drop-off points are expected to help reduce turnover times. To date, Shopee has successfully reduced delivery times to East Malaysia (Sabah & Sarawak) from 10 days to 4 days.

During their 3.3 sale, customers can get free shipping with a minimum spend of MYR10. Shopee is also offering daily 50% off deals and bargains from as low as MYR0.33. They will also be working with TV3 for a 3.3 Supermarket Show which will air at 9PM on 3rd March 2021.

Business, News

Get Your Groceries from Tesco on foodpanda

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Leaving your home can be daunting now with COVID-19 on the rise. While there are measures in place to help control the spread, there are some that are still wary of the risks. That said, there’s also a group of us who would rather have our groceries come to us. Well, there’s good news for both sides – Tesco has partnered with foodpanda.

With the partnership, you will be able to order from Tesco’s catalog of over 3,000 items on foodpanda’s delivery service. The items range from fresh produce to groceries. These items will be delivered to your doorstep within 40 minutes of your order being confirmed.

The partnership will complement Tesco’s online grocery service: Tesco Online. It will serve as a way for users to get urgently needed groceries on demand while larger monthly or weekly orders can still be done via Tesco Online. This partnership will let customer rely more on Tesco as Foodpanda is a well-known delivery service and strengthen the presence of the platform.

“With the Covid-19 pandemic, customers have begun to change the way they shop. Many are looking for options where they can feel safe to purchase their necessities. This partnership with foodpanda will not only be convenient for Tesco’s loyal customers, but it will also help to address those who are concerned with having to leave the safety and comfort of their homes for a grocery run,” said Product Director, Kenneth Chuah.

Kenneth Chuah, Product Director, Tesco Malaysia

The service is available in the Klang Valley area. Users can order groceries from Tesco Paradigm Mall, Kepong, Extra Cheras, Extra Puchong, Bandar Puteri Bangi, Kajang, Bukit Puchong, Shah Alam, Wangsa Walk, Setia Alam and Selayang. They are planning to bring this service online to other areas soon.

Business, News

Shopee Gears Up for the Biggest 11.11 Sale Yet!

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11th November is around the corner, it’s time to start clearing out that shopping cart and taking things off your wish list! This year, Shopee’s 11.11 sale brings together over 1200 brands and retailers, as well as 800,000 sellers for some of the biggest bargains and best deals to Malaysians. What’s more the e-Commerce platform is getting a kick start by starting offers early on 3rd November 2020. Their big sale will end with a blast on 11th November 2020.

Shopee is sweetening the bucket this year with millions of products going on offer for as low as 11 sen with even more getting discounts of up to 99%. In addition, Shopee is lowering the minimum spending on an order to RM11 to qualify for free shipping. These offers are coming from brands such as Acer, Carlo Rino, Enfagrow, Netle, OPPO,P&G, Philips, realme, Sa Sa, Skechers, Tefal, Unilever, Watsons and many others. To top it off, many brands will also be giving out additional 50% off vouchers daily which can be used on top of their product discounts.

That’s not all! Shopee’s One Or Not is making a comeback! This round buyers can get items like a Samsung Galaxy Note20, sounds bars, watches, jewellery sets and more. You can even get a brand new Proton X50! All you have to do is pay RM1 for the items you’re interested in. Winners will be announced the following day, those that don’t get the item will have their money refundedto their account. Of course, like previous iterations, you will have to use the RM1 from your Shopee Wallet.

Shopee gamers aren’t being left behind either! Prizes such as a brand new Nintendo Switch as well as up to 11 million Shopee Coins are up for grabs if you can beat the competition. You simply have to play one or more of the many games: Shopee Shake, Shopee Farm, Shopee Bubble, Shopee Poly, Shopee Claw, Shopee Candy and Shopee Lucky Prize.

It’s not all about spending money. Users will also get to interact with local celebrities and win prizes while they shop with Shopee Live and the Shopee 11.11 Big Show. You definitely want to stay tuned to events and lives when you shop to stay entertained and even win some big ticket prizes.

Shopee is also giving a little tip for everyone looking forward to the big 11.11 sale: make sure to put the items that you wish to purchase into the shopping cart to avoid sellouts at 12AM. Do remember to claim for free shipping vouchers as well as the other discount vouchers available. Last but not least, do make sure that there is sufficient amount in your ShopeePay wallet to avoid last-minute top-ups.

Business, News

11.11 Deals Incoming with Lazada’s Biggest Ever Sale

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The annual 11.11 sale is back on Lazada. This year the sale will include hundreds of exclusive brands with up to 70 million items. Sounds really tempting right? Bet you can’t wait for the big 11.11 sale to happen. Lazada is promising some of the lowest prices ever in Malaysia this 11 November 2020.

“Following LazMall’s upgrade in September, we are excited that hundreds of international and local brands have chosen Lazada as their exclusive e-commerce partner this 11.11, offering amazing discounts across a variety of categories and products to satisfy a wide spectrum of our consumers’ wants and desires. This signifies a growing trust in our platform, and we are excited that we can bring some of the lowest price deals, ‘guaranteed’ this year, backed by our 11 times money-back guarantee. This year, especially during this challenging period, we want to ensure that we help our shoppers maximise their ringgit and get the best value for their money,”

Leo Chow, CEO of Lazada Malaysia

Customers can have the ultimate shopping experience on Lazada as the LazMall provides a variety of brands and products at a claimed unbeatably low price. LazMall brings together some of their largest partners such as OPPO, Lancome, Samsung, Dyson and more are prepared to give shoppers an unforgettable 11.11 experience with some of the lowest deals yet. For those looking for deals on tech, Lazada and their partners are gearing up to offer up to 50% discount on items such as Huawei Mate 30 8GB RAM + 128 ROM smartphone, Edifier X3 True Wireless Stereo Earphone, SUUNTO 9 Baro Copper, Asus 23 Eye Care Gaming Monitor! The deals aren’t ending there – there will be more offers across a large spectrum of categories available.

You don’t even have to wait that long to get your orders as Lazada is offerings a guaranteed 24 hours delivery for the first 50 thousand customers. This is made possible by Lazada’s data-driven logistics team running on Alibaba’s backbone which has helped ensure 50% more efficiency for the delivery time nationwide and particularly in the Klang Valley.

In an effort to keep shopping entertaining, Lazada is continuing their “Shoppertainment” programs filled with special surprises for shoppers. Shoppers will be able to be entertained while getting the best deals with The Lazada 11.11 Super Show and Lazada’s CDO Show. If that’s not enough, there will be multiple other activities in the app such as the Lazada Heartbeat Wallet Contest and LazGames while users can also get even more rebates and rewards with LazCoins.

Lazada is also launching an initiative for CSR programs with one of their brand partners, Colgate-Palmolive, to send smiles and support to those in need via The Lost Food Project. Upon payment, consumers will receive a special thank you note from Colgate, along with a Lazada voucher that can be used for their next purchase on the platform.