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PR Newswire

Indosat Ooredoo partners with Comviva, the leader in mobility solutions to accelerate growth

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Comviva to deliver its next-gen real-time analytics platform

JAKARTA, Indonesia, Dec. 7, 2020 — Comviva, the global leader in mobility solutions and Indosat Ooredoo, Indonesia’s leading mobile operator announced a strategic partnership today.  

The partnership will help rapidly enhance Indosat’s customer first marketing capabilities through Comviva’s AI based advanced analytics and marketing automation solution. The MobiLytix™ Real Time Marketing platform will deliver contextual, in-the-moment, omni-channel marketing initiatives to enhance customer lifetime value in today’s hypercompetitive market.

MobiLytix™ Real Time Marketing is a powerful, digital real-time marketing automation platform with massive scale decisioning, artificial intelligence (AI) based complex event processing and multi-channel interaction capabilities to help telecom operators transform their Customer Value Management initiatives.

In a first of its kind, Indosat has also deployed Comviva’s MobiLytix™ Loyalty and Rewards solution which is an integrated Customer Loyalty & Value Management system to actively drive customer loyalty programs. The unified Realtime Marketing & Loyalty and Rewards platforms are an industry best solution to enhance customer engagement and drive digital transformation.

Vikram Sinha, Director and Chief Operating Officer, Indosat Ooredoo said, "We are delighted to partner with Comviva to deliver contextual marketing campaigns and loyalty programs to our 60 million subscribers. In addition to improving customer engagement, the solution has immense potential to increase revenue through data monetization, with the possibility to rapidly grow our digital service offerings. This will support our aim for digital leadership in the region."

Ritesh Singh, Chief Marketing Officer, Indosat Ooredoo said "Our partnership with Comviva has enabled us to empower our customers on their digital journey, and improve customer satisfaction and retention through personalised customer offers and interactions. Not only it enables a better experience for our customers, but also helps generate significant incremental revenue for Indosat."

Manoranjan (Mao) Mohapatra, Chief Executive Officer, Comviva said, "Comviva has designed its next generation analytics platform MobiLytix™ keeping in mind the challenges of its telecom operator partners. We are excited to partner with Indosat Ooredoo to support their digital transformation journey and provide great experiences for their customers. "

Comviva’s MobiLytix™ Real Time Marketing is a next generation real-time interaction management platform that leverages advanced artificial intelligence (AI) and Machine Learning algorithms to drive incremental revenue for enterprises. The platform utilises real-time transactional data in conjunction with a rich unified customer profile to maximize the value of individual customers and their micro-moments of interaction with the service provider.

MobiLytixÔ Loyalty and Rewards is a comprehensive loyalty management solution supporting the complete loyalty program lifecycle and reward partner ecosystem.

For further enquiries, please contact:

Sundeep Mehta
PR & Corporate Communications
Comviva Technologies Ltd.
Email: pr@comviva.com

Logo: https://mma.prnasia.com/media2/995982/Comviva_Logo.jpg?p=medium600  
Logo: https://mma.prnasia.com/media2/1359783/Indosat_Ooredoo.jpg?p=medium600

PR Newswire

YES Partners with Singapore’s Gaia Science

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Specialists in SEA, China science & biotech equipment market to expand YES’s global reach

FREMONT, Calif., Dec. 7, 2020 — YES (Yield Engineering Systems, Inc.), a leading manufacturer of process equipment for semiconductor advanced packaging, Life Science and "More-than-Moore" applications, today announced that it has signed an agreement with Gaia Science Pte. Ltd of Singapore to sell and service YES equipment in southeast Asia and mainland China. 

The partnership, which began in early September, is expected to be particularly helpful in showcasing YES’s monolayer coating and plasma cleaning products to the region’s dynamic Life Science Industries.

"We see considerable synergy between our products and Gaia’s expertise in the areas of microfluidics, engineering polymers, genomics, 3D printing, DNA diagnostics, and oligonucleotides research. That synergy, together with both our companies’ experience in semiconductors, gives us high hopes for this new venture," said Rezwan Lateef, President of YES.

"YES products are well-accepted among the world’s leading Life Science companies, and we look forward to strengthening our relationships with these customers in our region. We see a very good fit for YES products in our portfolio. With our extensive coverage of the Life Science and physical science markets, we expect to leverage the capabilities that YES products bring to both the biotech and semiconductor sectors," said Ms Weng Lijuan, Managing Director at Gaia.

About YES

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of high-tech, cost-effective equipment for transforming surfaces, materials and interfaces.  The company’s product lines include vacuum cure ovens, chemical vapor deposition (CVD) systems, and plasma etching tools used for precise surface modification and thin-film coating of semiconductor wafers, semiconductor and MEMS devices, biosensors and medical substrates. With YES, customers ranging from startups to Fortune 100 companies can create and volume-produce products in a wide range of markets, including Advanced Packaging, MEMS, Augmented Reality/Virtual Reality and Life Sciences. YES is headquartered in Fremont, California, with a growing presence globally. For more information, please visit www.yieldengineering.com.

Media Contact

Victoria Barnes
Director of Communications
YES (Yield Engineering Systems, Inc.)
510-954-6723 direct
VBarnes@yieldengineering.com

About Gaia

Based in Singapore, Gaia Science Pte. Ltd has extensive experience supplying state-of-the-art scientific and laboratory equipment to universities, research institutions and industries. The company is recognized for bringing cutting-edge technologies from its partners and principals to customers working in application areas such as genomics, proteomics, cell biology, animal research, organic synthesis, nanotechnology, clean energy research, environmental analysis, imaging, and education. Besides providing turnkey laboratory solutions to its customers, Gaia Science is also involved with international partners in the design and manufacturing of bioengineering products. For more information, please visit www.gaiascience.com.sg.

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PR Newswire

Limited time VPN Promotion for HGC Broadband customers

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VPN’s advantages make digital life better by providing cybersecurity upgrade, anti-tracking and more without geo-restrictions

HONG KONG, Dec. 4, 2020 — HGC Broadband, the home broadband service offered by HGC Global Communications Limited (HGC), announced today the launch of a limited time VPN promotion, offering selected HGC Broadband customers with Surfshark a 6-month VPN Service Plan to meet the increasing demand for strong cybersecurity and ensure they can enjoy the digital world with much more ease.

Protect the privacy online without geo-restrictions

Surfshark VPN service adds an extra layer of security to safeguard the identity of netizens. The advantages include:

  • Protection from malware and phishing attempts, and free from ads and trackers.
  • Protection from data theft, tracking, surveillance, and commercial targeting
  • Users can stream global content and not miss their favorite shows when travelling
  • Single account enables connection for an unlimited number of devices

In addition, HGC Broadband customers can purchase a 12-month Surfshark VPN service at a 78% discount# (12-month Surfshark VPN service plan original price $1111.8) between now and 21 December. For registration or inquiries, please refer to https://www.hgcbroadband.com/en/value-added-service/vpn.

Ben Wu, Director – Consumer & Mass Market, HGC, said, "At HGC, we have been paying close attention to market trends and customers’ needs. Cybersecurity has become a very important issue and is increasingly in demand. It literally affects all sectors and is especially important now with many of our customers working from home and shopping online during the pandemic. We will give out the free VPN service to selected customers and offer HGC Broadband customers the opportunity to purchase a VPN service at a discounted price, hoping to alleviate online security issues and worries and ensure customers can enjoy a safe and happy digital life."

*First come first served, while stock lasts.
#Offers are subjected to relevant terms and conditions, please refer to https://www.hgcbroadband.com/en/value-added-service/vpn 

About HGC Global Communications Limited

HGC Global Communications Limited (HGC) is a leading Hong Kong and international fixed-line operator. The company owns an extensive network and infrastructure in Hong Kong and overseas and provides a broad range of advanced telecommunications and ICT services. Headquartered in Hong Kong and operating 23 overseas offices on five continents, it provides telecom infrastructure service to other operators and serves as a service provider to corporate and households. The company provides full-fledged telecom, data centre services, ICT solutions and broadband services for local, overseas, corporate and mass markets. HGC owns and operates an extensive fibre-optic network, five cross-border telecom routes integrated into tier-one telecom operators in mainland China and connects with hundreds of world-class international telecom operators. HGC is one of Hong Kong’s largest Wi-Fi service providers, running over 29,000 Wi-Fi hotspots in Hong Kong. The company is committed to further investing and enriching its current infrastructure and adding the latest technologies and solutions. HGC is a portfolio company of I Squared Capital, an independent global infrastructure investment manager focusing on energy, utilities and transport in North America, Europe and selected fast-growing economies.

To learn more, please visit HGC’s website at: www.hgc.com.hk

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PR Newswire

Tencent Cloud powers up Global Tourism Economy Forum’s first-ever hybrid edition

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Hybrid event helps amplify the conversation on tourism economy beyond geographical boundaries, empowering businesses to go global more effectively through comprehensive digitized conferencing and business matching solutions

HONG KONG and MACAO, Dec. 3, 2020 — Tencent Cloud, the cloud business of Tencent, today announced its support of the Global Tourism Economy Forum · Macao 2020 (GTEF or the Forum), which will be held in a hybrid (online & offline) format for the first time ever under the "New Normal", to break through geographical and time zone barriers for global audience. Hosted by the Secretariat for Economy and Finance of the Macao SAR Government, the 9th edition of GTEF will take place on December 9 under the theme of "Solidarity and Innovation: Reshaping Tourism in the New Global Economy". The forum powered by Tencent Cloud will be presented in 3 main sessions starting with a GTEF Welcome Session from 12:15 to 14:30 (GMT+8), followed by the Main Program at MGM Macau to be live broadcast at GTEF official website from 14:30 to 19:15 (GMT+8). The entire program will be replayed from 12:15 to 19:15 (GMT+1) for global audience.

Norman Tam, General Manager, International Business Group of Tencent, said, "Going online has become more essential in sectors such as the MICE and tourism industries as the digital trend pushes further upward under the new normal. We are glad to extend our collaboration further with GTEF this year, providing broadcasting and online business matching solutions to help businesses in the travel and tourism sector to go global and be more connected. We look forward to enabling more organizations in the tourism sector and other industries to capture opportunities through Tencent Cloud’s advanced technologies and innovation in the future."

Pansy Ho, Vice Chairman and Secretary-General of GTEF, said, "Due to the pandemic, this year’s planning efforts for GTEF have faced many challenges. But as an international tourism city, a World Centre of Leisure and Tourism, as well as a core city of the Greater Bay Area, Macao kept its promise in holding the GTEF annually. Such determination reflects GTEF’s commitment to maintain its responsibility towards global citizens, to promote Macao, its motherland, and the world’s sustainable development of the tourism economy. GTEF will continue on in full-force in the spirit of solidarity and innovation, using technology to hold a hybrid online and offline format to breakthrough geographical and time zone barriers, allowing attendees from all corners of the world to attend the Forum. Together, we join hands to explore innovative solutions, embracing the ‘New Normal’ of the tourism economy."

Moderated by 4 celebrity hosts, Martina Fuchs, Carol Yu, Liu Xin, and Anita Mendiratta, the forum brings together more than 40 Chinese and international government, industry, and academic leaders to discuss the development of world tourism in the face of the pandemic and explore important insights and innovative technology on tourism under the "New Normal". This year’s event marks the second collaboration between GTEF and Tencent Cloud since 2019. GTEF 2020 is utilizing Tencent Cloud’s live broadcasting and online business matching capabilities to bring the event to a wider audience in real time.

  • Live Video Broadcast and Video-On-Demand: Through Tencent Cloud, the GTEF will allow the conversation on tourism economy to go beyond geographical boundaries and provide businesses a way to go global more effectively. Integrated with the GTEF website, the forum programs will feature livestreamed video feeds in four languages, viewable by audience members from mainland China, Hong Kong, Macao, Asia and all over the globe. The event will also be available after its live broadcast via video-on-demand.
  • Online Business Matching and Networking Platform: With business matching opportunities being an integral part of the annual GTEF, the segment is set to be held online this year leveraging Tencent Cloud’s solution, allowing businesses to connect without boundaries. Assuring higher efficiency, GTEF participants are able to register and make appointments as well as business matches on a dedicated online platform before the event. Successful matches will be notified via SMS, and would be made to conduct their online interaction via VooV Meeting, a seamless online conferencing tool powered by Tencent Cloud.

Through the support from Tencent Cloud’s innovative technologies, GTEF engages more industrial leaders to exchange insights on the global tourism development, reaches to global audience, opens up opportunities for local businesses to develop new partnerships and explores business leads in the industry around the world, remotely and seamlessly.

About Tencent

Tencent uses technology to enrich the lives of Internet users.

Our communications and social platforms, Weixin and QQ, connect users with each other and with digital content and services, both online and offline, making their lives more convenient. Our targeted advertising platform helps advertisers reach out to hundreds of millions of consumers in China. Our FinTech and business services support our partners’ business growth and assist their digital upgrade.

Tencent invests heavily in talent and technological innovation, actively promoting the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998. Shares of Tencent (00700.HK) was listed on the Main Board of the Stock Exchange of Hong Kong in 2004.

Media Contact

Irene Fung
Current Global
ifung@currentglobal.com 

PR Newswire

Why has the world’s largest free trade bloc formed in East Asia

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BEIJING, Nov. 27, 2020 — A news report by China.org.cn on RCEP:

 

On Nov. 15, the Regional Comprehensive Economic Partnership, or the RCEP, was signed over video link by the 10 members of the Association of Southeast Asian Nations (ASEAN) and five regional partners, namely China, Japan, the Republic of Korea, Australia and New Zealand. The 15 participating countries have a total population of 2.27 billion, with a combined GDP of $26 trillion and exports of nearly $5.2 trillion.

The signing of the RCEP will create the world’s largest free trade bloc. But why has it come into existence in East Asia?

The 21st century has witnessed the collective rise of Asian, especially East Asian economies. With ASEAN at the center, the 10+1 and 10+3 cooperation mechanisms were established by East Asian countries. As a result, the "spaghetti bowl" phenomenon undermined the effectiveness of their respective free trade agreements. More importantly, East Asia, with a well-established production network and active regional trade, lacked an overall free trade agreement. This prompted countries in the region to start negotiating just such an agreement.

In addition, the resurgence of unilateralism and trade protectionism over recent years have greatly disrupted regional trade in East Asia. Under the impact of COVID-19, industrial and supply chains in the region broke down for a time, negatively impacting its sustainable economic development. To address the challenges, the 15 countries accelerated RCEP negotiations.

The RCEP also represents a breakthrough in trade relations between China and Japan. Although the volume of bilateral trade exceeds $300 billion, the two countries had no free trade deal between each other. The signing of the RCEP has therefore laid a strong foundation for trade and investment liberalization and facilitation between China and Japan.

The RCEP is a win-win agreement embraced by all member countries to safeguard their respective national interests. Despite uncertainties in the future, there is reason enough to believe that the world’s largest free trade deal will be fully implemented in East Asia as scheduled, thereby promoting a complete regional and global economic recovery.

China Mosaic
http://www.china.org.cn/video/node_7230027.htm
Why has the world’s largest free trade bloc formed in East Asia?
http://www.china.org.cn/video/2020-11/27/content_76955559.htm

 

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PR Newswire

SAP Hong Kong Supports Ocean Park to Accelerate Digital Transformation and Align Operational Processes

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HONG KONG, Nov. 26, 2020 — For over a decade, SAP Hong Kong has been supporting Ocean Park, Hong Kong’s home-grown theme park, through various technologies to become a cohesive organization, facilitating its connected and engaged workforce to navigate the challenging business environment. With SAP ERP solutions and SAP SuccessFactors, Ocean Park continues to empower and connect its multi-disciplined teams towards operational alignment with a readiness to respond to change.  

Since 2011, SAP® ERP was deployed by Ocean Park as an on-premises resource planning solution to transform and interlink its business processes. Ocean Park has subsequently rolled out cloud-based SAP SuccessFactors® solutions to enhance its capabilities in human resources management and better support its employees.

Fabian Padilla Crisol, Managing Director, SAP Hong Kong, said, "All businesses today are facing extreme challenges and an increasingly complex digital landscape. Organizations like Ocean Park that are transforming for the digital age by keeping their people at the centre of all of their decisions are the most agile and effective. Ocean Park is focused on becoming an intelligent enterprise that delights customers and employees alike, and SAP is proud to be its digital transformation partner."

"SAP ERP solution was a catalyst for cultural change that connected our entire organization and spurred us all to share information and data on a single centralized platform," said Ms Mimi Fu, Executive Director of Human Resources at Ocean Park. "When everyone has access to a wealth of neutral and unbiased information, we get better insights and can make better decisions. Tying this into our SuccessFactors platform helps us keep employees motivated, engaged and at the heart of everything we do."

Ocean Park runs SAP SuccessFactors Performance and Goals solution, as well as Learning Management System to optimize workforce performance, engagement and productivity. With the convenience of anytime, anywhere, any-device access, the SuccessFactors solutions allow for thoughtful goal setting, ongoing dialogue and continuous development. It supports Ocean Park to develop and deliver learning experiences that are relevant to employee goals and align with the organization’s mission to provide memorable experiences to all our guests as a world-class theme park resort.

About SAP

SAP’s strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com/hk.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2020 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

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PR Newswire

Yang Ming Marine and BlueX Trade Partner to Further Revolutionize Integrated Ocean Logistics

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  • The partnership accelerates Yang Ming Marine’s digital push into providing integrated logistics.
  • Yang Ming Marine and BlueX Trade will together provide digital bookings and seamless access to trade services, enabling customers globally with a frictionless experience.
  • For BlueX Trade, the partnership demonstrates the value of its multi-carrier, integrated logistics platform with another one of Asia’s largest ocean carriers.

TAIPEI, Nov. 26, 2020 — Yang Ming Marine Transport Corporation and BlueX Trade have established a partnership to bring customers digitalized integrated logistics. Through the launch, customers can effortlessly search for thousands of routes online and digitally book within minutes directly with Yang Ming Marine. This partnership is the second of its kind that BlueX has solidified in recent months, the previous carrier being Evergreen Marine Corporation, which has since launched with over 5000 customers to date.

"Digitalization, intelligence, and a focus on the customer are the goals that Yang Ming Marine has been striving for. Through our partnership with BlueX Trade, we look forward to providing real-time rates and digital booking services to bring new experiences via innovative models to customers," says Yang Ming’s Chief Information Officer, Steven Tsao.

Carriers such as Yang Ming and Evergreen Marine now have access to a software platform solution that can be deployed rapidly and leverage the latest in AI/Machine learning to optimize pricing. Carriers partnered with BlueX will not only be able to generate revenue through better container monetization but also through premium and third-party logistics services as well.

"We believe carriers open to connecting the industry through technology have the potential to unlock huge value from their existing network. By working with BlueX, carriers get the latest technology solution along with the ability to monetize their container volume with new revenue sources," says Sean O’Malley, CEO of BlueX Trade.

About BlueX Trade

Founded in 2018, and based in the United States and Taiwan, BlueX is a B2B freightech platform for the container shipping industry. BlueX tech-enables ocean carriers to improve supply chain transparency, efficiency and security while bringing AI-driven insights to enhance a carrier’s bottom-line. Visit www.bluextrade.com.

 

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ReneSola Power Announces Closing of Sale of 4.3 MW Solar Projects in the UK

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STAMFORD, CT, Nov. 24, 2020 — ReneSola Ltd (NYSE: SOL) ("ReneSola Power" or the "Company"), a leading fully-integrated solar project developer, today announced the closing of the sale of a portfolio of operating projects located in the United Kingdom to Atmosclear Investments Ltd, an European renewable energy and cleantech private equity group. 

The portfolio comprises 1,509 residential rooftop projects located in Scotland, with a combined capacity of 4.3 MW.  These projects are qualified under the feed-in tariff scheme and have been operating since 2015.

Mr. Yumin Liu, ReneSola Power Chief Executive Officer, commented, "We are excited to partner with Atmosclear Investments, and we look forward to building on this transaction and expanding our partnership with future opportunities.  Importantly, we continue to execute on our strategy and optimize our solar assets through strategic sales, which enables us to generate cash flow, realize profits and further strengthen our balance sheet. We are proud of our execution, and remain optimistic about our opportunities across different geographies in the quarters ahead."

About ReneSola Power

ReneSola Power (NYSE: SOL) is a leading global solar project developer and operator. The Company focuses on solar power project development, construction management and project financing services. With local professional teams in more than 10 countries around the world, the business is spread across a number of regions where the solar power project markets are growing rapidly, and can sustain that growth due to improved clarity around government policies. The Company’s strategy is to pursue high-margin project development opportunities in these profitable and growing markets; specifically, in the U.S. and Europe, where the Company has a market-leading position in several geographies, including Poland, Hungary, Minnesota and New York.

About Atmosclear Investments

AtmosClear Investments is a renewable energy and clean-tech private equity group with offices in the United Kingdom and Switzerland.  Atmosclear began building residential solar rooftops in 2011. Since then, the firm has acquired, operated, and maintained solar rooftop assets throughout the country.  In 2018, Atmosclear Investments also acquired 9 solar farms in the South West of England for approximately £22.5 million, and

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http://www.renesolapower.com

PR Newswire

Raffles Hotel Singapore takes its legendary guest experience to the next level with Adyen

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  • The iconic Raffles Hotel Singapore has appointed Adyen as its strategic partner to enhance its digital experience across the hotel’s room reservations, food and beverage offerings, as well as spa and boutique stores.
  • The integrated solution will see Raffles Hotel Singapore implementing Adyen’s services to provide a contactless and seamless customer journey across the various consumer touchpoints.
  • Adyen’s customer-centric unified commerce platform will enable Raffles Hotel Singapore to use an enhanced data-driven approach to enrich customer insights and drive smarter guest engagement to better anticipate and respond to guests’ needs.

SINGAPORE, Nov. 24, 2020 — Raffles Hotel Singapore has appointed Adyen, the global payments platform of choice for many of the world’s leading companies, as its preferred payments partner to deliver a holistic and frictionless hospitality experience within and beyond its iconic property walls.

Always committed to being relevant and ever evolving to adapt to the changing needs of today’s traveller, the iconic Raffles Hotel Singapore is at the forefront of technology adoption with its latest offering of seamless and hassle-free payment experiences to its guests. Through Adyen, Raffles Hotel Singapore powers its unified commerce offering, providing simpler, faster and more customer-centric payment experiences across all sales channel touchpoints, from online to offline, including suite reservations, dining in its restaurants and bars as well as at Raffles Spa and Raffles Boutique.

Chadi Chemaly, Hotel Manager, Raffles Hotel Singapore comments:

"Delivering bespoke and sincere service is always at the core of our legendary Raffles experiences that guests have come to love and appreciate. We believe that the guest journey with Raffles Hotel Singapore needs to be seamless from the start to the end and payment processes are key to achieving this.

With innovative and flexible solutions, Adyen stood out to us as a preferred strategic partner to meet our vision. Collaborating with Adyen has successfully allowed us to deliver a promise that is secure and contactless while enhancing our offerings as a lifestyle destination where guests can stay, dine, shop, celebrate and relax as they create treasured memories, without interruptions."

Warren Hayashi, President, Asia Pacific, Adyen comments:

"We are honoured to be chosen as the preferred payments partner to Raffles Hotel Singapore, and to support the property in meeting its vision of creating extraordinary experiences for its hotel guests. With our rich data and advanced technological capabilities, we are committed to providing the right insights to hotel partners, so they can drive smarter engagement, while focusing on the softer touches, as part of their recovery strategy."

A new chapter in hotel guest experiences

Through this partnership with Adyen, Raffles Hotel Singapore is one of the first hotels in Singapore to offer a truly contactless check-in and check-out with tokenized payments, heralding a new chapter in hotel guests’ experiences. With the implementation of Adyen’s payment solutions, Raffles Hotel Singapore can now securely capture a guest’s card details, encrypt the data, and replace it with a secure token ensuring faster hassle-free checkout experiences later. The implementation of this technology reaffirms the iconic property’s commitment to being at the forefront of innovation to deliver a guest experience that is seamless and holistic, allowing guests to enjoy the curated experiences, hassle-free.

While the COVID-19 pandemic has raised concerns around hygiene and safety, Raffles Hotel Singapore has always been committed to upholding the highest standards and delivering modern hospitality experiences to its guests. Prior to its reopening in August 2019, Raffles Hotel Singapore was already planning to implement contactless check-in/check-out which finally came into fruition in July 2020.

Contactless check-in/check-out means guests can register and check-in prior to arrival, and check-out via the web, on their mobile devices using a QR code, through a phone call, or via a mobile payment terminal brought to their room. The ability for guests to check-out and pay securely via a phone call is a first-of-its-kind offering for the hotel and provides a new channel touchpoint with hotel guests. Prior to leaving the property, without needing to visit the front desk or make payments, hotel guests will receive the option to check-out via a phone call, through which they can go through payment-related processes, ultimately minimising face-to-face interactions for payment matters. To date, the hotel has seen a 90% take-up rate for this check-out option.

Payments across locations and devices

With Adyen’s technical solution that supports a large variety of currencies and payment methods, Raffles Hotel Singapore will now be able to offer hotel guests and customers options to choose their preferred payment methods. The hotel will now be able to accept all major credit cards, as well as Alipay, Apple Pay, Google Pay, Samsung Pay, UnionPay and WeChat Pay.     

In addition, Adyen will provide simpler, faster and more customer-centric payment experiences across the following:

  • Raffles Hotel Singapore-operated restaurants: With its single platform approach and technical solutions, Adyen is giving the hotel property the ability to offer more local payment options, including via WeChat Pay and Alipay, as well as offer contactless in-restaurant payment options at the table through mobile point of sales terminals.
  • Raffles Spa & Raffles Boutique: With customer demands for contactless payment offerings, Adyen has enabled in-property retail outlets to offer tap-and-go alternatives across more payment options (via card and mobile wallets). This shortens queues in-store as the terminal response times have increased and staff can also take payment terminals to customers around the shop.
  • E-commerce Platforms: With the rise of payment methods available and increased use of digital options, Raffles Hotel Singapore has implemented Adyen’s e-commerce platforms to extend its sales channels online for retail as well as food and beverage offerings. Additionally, online sales options will also be made available for special occasions such as Mid-Autumn Festival, Diwali, Christmas and Chinese New Year.

Adyen is committed to supporting hospitality partners across the world with tailored features for the industry, especially as they embark on the gradual road to recovery. From booking to check-out, and everything in between, Adyen takes a unified approach to help hotels manage payments and provide superior guest experiences.

About Adyen

Adyen (AMS: ADYEN) is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers’ globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, L’Oréal, Cathay Pacific, Grab, Klook and Singapore Airlines.

The cooperation with Raffles Hotel Singapore as described in this merchant update underlines Adyen’s continuous growth with current and new merchants over the years.

About Raffles Singapore (Raffles Hotel Singapore)

Opened in 1887, Raffles Singapore is one of the few remaining great 19th century hotels in the world. Till today, its architecture is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Within its walls are more than a hundred expansive suites, framed by polished teak verandahs and white marble colonnades, clustered around lush tropical gardens.  Each is serviced by the legendary Raffles butlers and offers every modern convenience necessary.

Raffles Singapore has recently undergone a careful and sensitive restoration and has fully reopened on 1 August 2019. The restoration of Raffles Singapore is designed to ensure that it retain what is so special about Raffles – the ambience, the service, the charm and the heritage of the hotel. It is also designed for Raffles Singapore to stay relevant and distinctive by moving with the times and with its guests and adapting to the changing needs of the well-travelled and Singapore’s community.

PR Newswire

H3C Wins the Bid for Japanese Education Network Construction Project with Cloudnet Solution

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TOKYO, Nov. 14, 2020 — A leader in digital solutions, H3C has won the bidding for a networking construction project for Japanese schools. This project is part of the country’s GIGA School initiative launched by Japan’s Ministry of Education, Culture, Sports, Science and Technology (MEXT). The GIGA School initiative aims to provide high-speed and high-capacity communications standards to elementary, middle and high schools nationwide, in a bid to create the best ICT environments for applying the educational ideas of nurturing children’s creativity.

The GIGA School initiative is to improve the ICT environment to drive educational innovations.
The GIGA School initiative is to improve the ICT environment to drive educational innovations.

H3C has been awarded the bid with a comprehensive plan of the latest Wi-Fi 6 products, Power over Ethernet (PoE) switch and Cloudnet solution, strengthening its pledge to provide high-performance wireless networks and intelligent cloud O&M management services. It also aligns to the GIGA School’s plan to connect the schools nationwide to high-speed Internet and high-quality digital learning services, and build high-speed and large-capacity communication environments.

With the deployment of H3C Cloudnet solution, the local education department is enabled to undertake unified management over wired and wireless networks of many schools with only one intelligent cloud O&M management platform. Furthermore, the Cloudnet solution enables users to perform the whole deployment process remotely on APP, which can save much time and costs and improve the efficiency of network management.

H3C will take this project as an opportunity to deploy the Cloudnet solution, a solution converging wired switches and WLAN products and services in the Japanese market. At the same time, to meet diverse needs and improve user experience, the technical team from H3C is optimizing the wireless networking performance applicable for different scenarios. For example, by visualizing the network of devices and systems as health indicators (including states not limited to normal or abnormal), the solution can provide users with more reliable operating information.

Since entering the Japanese market, H3C has been committed to helping move the digital transformation forward with cutting-edge products and services. 

"Adhering to our motto of ‘Shaping the Digital Future for a Better Life’, H3C is consistently innovating and promoting digital economy as an important part of the Japanese market. We will continue to help drive the digitalization of Japan and look forward to contributing to improving the everyday life," said Gary Huang, President of the International Business and Senior Vice President of H3C.

About H3C
H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of clients in their quest for business innovation and digital transformation. H3C offers a full portfolio of Digital Infrastructure products, spanning across computing, storage, networks, security and related domains. The company also  provides a comprehensive one-stop digital platform that includes cloud computing, big data, interconnectivity, information security, new safety, Internet of Things (IoT), edge computing, artificial intelligence (AI) and 5G solutions, as well as end-to-end technical services.

For more information, please visit H3C official website and social media pages: Facebook; Twitter;
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https://www.h3c.com/en/