Tag Archives: Communities

WhatsApp Groups is Even Better Now with Even More Controls

Last year WhatsApp tested and later launched their new Communities feature for all WhatsApp users. If you have not found out or familiar with Communities, it is a powerful management tool sitting within WhatsApp to manage all your groups in one place. You can, as admin of multiple groups create a Community, a group of groups for you to manage and access in a single place. You can, as an admin, make a community wide broadcast message, create targeted messages for select groups, and even moderate chats within the group. Of course, WhatsApp will not just stop there.

WhatsApp has added an important privacy control for group admins. Group admins can now decide if a person is worthy of joining the group or not.  For Communities users, the admin can choose if a particular individual can join any of the groups within the community or not. Of course, the feature is not just limited to Communities users. They can also still send invite links to people they want in the group. If they do not want a particular person in the group for any longer, they still can kick relevant members out of the groups.

That is not to say that plain members within a community has no added features or benefits for themselves. WhatsApp has added a way to find other members that is in the same groups as you are. It works both ways too, you can find out which members are in the same groups as you are. You can also use the function to find groups through these common contacts, in case you forgot which groups are which. It is important, since the dependency on WhatsApp and Groups within Communities are much bigger than before now.

You might not be seeing the function rolling out to your app today. WhatsApp says that they are rolling the update to users in the coming weeks in stages. If you are interested in getting the best out of your Groups, you want to keep checking your app updates regularly. To know more about the new functions WhatsApp is adding to the app, you can always head out to their blog.

Malaysia Gets to Try WhatsApp Communities First

A few months back WhatsApp announced that they were launching a new major feature that could make the platform a powerful one for organisations and communities It is also fittingly called Communities. WhatsApp made the announcement back in April 2022 and teased it as a “coming soon” feature. Months later, Communities might finally be a reality. As with any other major features platform providers want to release, they have to go through their testing phase first, WhatsApp included.

While it may seem odd, WhatsApp is one of the most popular, if not the most popular, communication platform in Malaysia. While other countries still rely on the regular messaging app, WhatsApp is a mainstay in Malaysia and is the preferred communication tool of the nation. It is not just personal communication that relies on WhatsApp in Malaysia, companies and organisations rely on WhatsApp Groups to get messages across, essential team communications, and even announcements going.

The reliance and usage patterns for the platform in Malaysia makes it the perfect test bench and sample pool for WhatsApp communities.

Press Note Malaysia gets early access to WhatsApp Communities 2
Source: WhatsApp

As per the announcement back in April, Communities will be a powerful tool for administrators looking to run multiple groups in their organisations. It allows an admin to include and exclude groups in a single Community group. At that, it also allows admins to start smaller and more controlled conversation groups within the community itself with select members. Communities allows admins to send a community wide announcement if the need arises. At the same time, only the admin has the power to invite members into the community and its groups, also to remove members when they deem necessary.

There are other features that are being added as well with WhatsApp Communities. To be fair, these are improvements done for WhatsApp Groups. Some of the improvements have been introduced before Communities in preparation for the arrival of the new feature too. Reaction, for example, was introduced so users can quickly react to messages via emoji without flooding group chats with new messages and drown the messages out. Group admins can also remove messages from chats for everyone in the group, if they deem it to be problematic. File sharing limit has been pushed to 2GB for more versatile collaboration efforts. Voice calls can now include up to 32 users while you can now mute other people in the call just to ensure that discussions and presentations can go on without distractions. WhatsApp Groups has also increased its member limit from 256 members to up to 512 members. If you wish to leave groups, you can now do it silently, only notifying group admins.

Currently, WhastApp’s Communities is being tested by Gabungan Anak-Anak Palsi Serebum (GAPS) community and Entrepreneurs and Startups in Malaysia communities. It is rolling out to select users in Malaysia currently. It will eventually be available for all WhatsApp users in Malaysia. For the latest updates on WhatsApp and its features you can visit their blog.

WhatsApp Announces Communities! It is Like Groups, but Much Bigger.

WhatsApp is an integral part of our lives today. In most parts of Asia, WhatsApp has become an essential communication tool which has replaced the traditional messaging apps. iMessage in this part of the world has nothing against the likes of WhatsApp and the likes of the messaging app.

We rely on WhatsApp not just for communicating and chatting with our friends. We rely on the platform at work as well. The amount of group chats we have just for work can be quite unreal.

WhatsApp recognises the need for their platform, especially in the world we live in today. They also recognise the need for their platform to become something even more than just a way to text your other half that you are buying dinner. So, they introduced Communities.

What is Communities? It is very much like WhatsApp groups really, except that it is also not. It is a platform for organisations to organise on. It is a platform for managing groups from a single place on WhatsApp.

278344019 2101086136707982 3915804386405476625 n
Source: WhatsApp

You can think of Communities as a sort of Forum for any organisation that you are a part of. There can be different conversations that happen in that forum (chat groups). You can also address the entire forum with a single message when you need to. It is like being a part of a larger conversation and have smaller side discussions without interrupting the larger group.

For the Admin of their communities, they get even more powerful tools to work with. You can make announcements to the entire community and address everyone from every smaller group whenever you want. If you only need the message to be spread across several select groups, you can do that too. Admins can even control the things that are being shared in each group if they find it inappropriate, much like forum moderators.

The example that WhatsApp gave in their announcement is of that of a school and the principal running the show. Communities can be much more than that though. It could be a collective of multiple charity efforts, an enthusiast community organising several events, even a company having separate departments as chat groups and project work groups.

277743565 1146893889477410 4256662175003331358 n
Source: WhatsApp

With Communities, there are also several updates that is brought about the make WhatsApp even more powerful. Audio calls can now include up to 32 people. You can react to messages from your friends in groups too. At the same time, file sharing has been upped to 2 GB at a time, which is a blessing in the creative industry, or when you are trying to share full resolution images. Admin delete will also be introduced in regular group chats.  

WhatsApp Communities is not available just yet. It is coming soon, according to WhatsApp. The feature updates that will be attached to Communities will be introduced to WhatsApp before the Communities update though. That also means you might get to try out some of the new features soon to get yourself ready for the Communities update. You can find out more about WhatsApp Communities from their announcement.