Tag Archives: cashless

RHB Bank Visa Cards Get Google Pay Compatibility

July 26, 2024 Nur Jeevan Leave a comment

Good news for RHB Bank customers! Thanks to the bank’s integration with Google Pay, you can now ditch your physical wallet for everyday transactions. This exciting announcement allows users to make secure and convenient contactless payments through their Android smartphones using their RHB Visa debit and credit cards.

Previously, RHB customers were left out of the Google Pay party, with the platform only supporting a limited number of Malaysian banks. However, with this recent integration, RHB joins the ranks of other major financial institutions like Maybank, Public Bank, and CIMB, offering its customers a seamless mobile payment experience.

Unlocking Convenience with Google Pay

Adding your RHB Visa card to Google Pay is a straightforward process. Simply open the Google Wallet app on your Android phone and navigate to the “Add Card” section. You can either scan your card using your phone’s camera or manually enter the details. Once your card is verified, you’re ready to start making contactless payments at any terminal displaying the Google Pay or contactless payment symbol.

Screenshot 2024 07 26 at 11 09 58 Google Pay RHB Malaysia — Source: RHB Bank Malaysia

Security remains a top concern for mobile payments. Google Pay utilizes multiple layers of security to ensure your financial information is protected. When you make a payment, a unique encrypted token is generated instead of your actual card number, minimizing the risk of fraud in case of data breaches. Additionally, Google Pay leverages your phone’s security features, such as fingerprint verification or PIN, for added peace of mind.

Benefits Beyond Convenience

The integration with Google Pay offers several advantages for RHB customers:

Faster Transactions: Forget fiddling with cash or swiping your card. Google Pay allows for swift and hassle-free payments, keeping you moving through your day.
Enhanced Security: As mentioned earlier, Google Pay employs robust security measures to protect your financial information.
Improved Tracking and Management: View your transaction history and manage your spending directly within the Google Wallet app.
Rewards Integration: While not explicitly mentioned, some banks allow users to earn rewards points when making purchases through Google Pay. It’s worth checking with RHB to see if such benefits apply.

What About Other Card Types?

While the current integration focuses on RHB Visa cards, there’s no information on whether other card networks like Mastercard will be supported in the future. It’s advisable to keep an eye on RHB’s official announcements for any updates regarding additional card network compatibility.

Business, Lifestyle, News

It’s Now Easier to Invest in ASNB with GOinvest on Touch ‘n Go E-wallet

August 17, 2023 Nur Jeevan Leave a comment

Touch ‘n Go Digital (TNGD) is making the Touch ‘n Go eWallet even more feature-packed with a new partnership with Amanah Saham Nasional Berhad (ASNB). The new partnership will bring ASNB’s fund management platform to Touch ‘n Go Wallet via GOinvest. The new partnership will complement the 9 unit trusts that are currently available on GOinvest.

The partnership brings ASNB investment management to users’ fingertips. Existing ASNB unitholders will be able to manage their investments without the need to physically visit a branch or agent. The ASNB dashboard on Touch n’ Go Wallet will enable users to check their portfolio performance and make new investments at any time. It also allows users to view a breakdown of ASNB’s units trusts, review their 5 latest transactions for each invested fund, subscribe to new funds and invest in current funds. Users will also be able to manage their dependent’s account on the dashboard.

How To Access ASNB On Your Touch 'n Go eWallet

New unitholders will be able to access the same dashboard after completing the online registration and onboarding process on the myASNB app. This separation is due to the need to use ASNB’s internal eKYC system for onboarding. However, once the process is completed, all future transactions and account management can be done on the Touch n’ Go eWallet app.

(From left to right) Mr Desmond Teoh, Head of Financial Services and Mr Alan Ni, Chief Executive Officer of TNG Digital Sdn. Bhd. with Encik Muzzaffar bin Othman, Chief Executive Officer & Executive Director and Encik Mohd Azlan Masood, Chief Operating Officer of ASNB in an engaging session with members of the media.

ASNB unit trusts are available to Malaysians from birth. Newborn accounts need to be opened in person over the counter or at any ASNB Kiosk while those 18 years or older simply need to do it online via the myASNB app. These unit trusts are categorised into two categories: Fixed Price Funds and Variable Price Funds. Touch ‘n Go eWallet will be offering 17 ASNB funds. These are:

Fixed Price Funds	Variable Price Funds
Amanah Saham Bumiputera (ASB) Amanah Saham Bumiputera 2 (ASB 2) Amanah Saham Bumiputera 3 Didik (ASB 3 Didik) Amanah Saham Malaysia (ASM) Amanah Saham Malaysia 2 – Wawasan (ASM 2 Wawasan) Amanah Saham Malaysia 3 (ASM 3)	Amanah Saham Nasional (ASN) ASN Equity 2 ASN Equity 3 ASN Equity 5 ASN Equity Global ASN Imbang 1 ASN Imbang 2 ASN Imbang 3 Global ASN Sara 1 ASN Sara 2 ASN Sukuk

ASNB investments on Touch n’ Go eWallet also makes investing even more accessible with a low initial investment of MYR10. To make things a little sweeter, TNGD and ASNB are running the Labur Online Laju (LOL) cashback campaign. Between 16 August 2023 and 30 September 2023, users who subscribe to ASNB Investments GOinvest on the eWallet will receive a cashback. Users who invest a minimum of MYR10 in any ASNB Unit Trust will receive an MYR1 cashback while those who invest more than MYR500 in any Variable Price fund will receive an additional MYR10 cashback.

If you’re interested to learn more in person, the LOL roadshow is happening at Setia City Mall from 16 until 20 August 2023. There will be booths and agents on the ground to help with opening an ASNB account. There will also be activities and freebies throughout.

Business, Lifestyle, Mobile, News

Touch ‘n Go eWallet is at its Most Secure State Ever with 5 New Measures

March 7, 2023 Darwin Sucipto Leave a comment

Touch ‘n Go should not be an unfamiliar name to Malaysians or residents of Malaysia. They are technically the first company in Malaysia to introduce cashless transactions via their Touch ‘n Go prepaid cards for tolls and later for public transportations. They were not the first to introduce an eWallet app for Malaysia, probably one of the latest. At their current state though, they are one of the most widely used eWallet apps in Malaysia.

As one of the most widely adopted eWallet in Malaysia, security and safety in transactions and storing money is a bigger concern than ever before. Even with various digital banking systems in place, scams and fraud activities still can happen. In that regards, Touch ‘n Go has introduced five measures in accordance to Bank Negara of Malaysia’s latest mandatory guidelines for banks to combat fraud and scams on their own platform.

Venturing Beyond Passwords

The first of the five measures implemented by Touch ‘n Go is to move beyond one-time password (OTP) systems to more secure systems. For Touch ‘n Go, that more secure system is through face verification. Facial recognition, as a security measure, is nothing new. It has been a security system that has been introduced on Android smartphones for a long time now and has been made better with each iteration and new technologies. In leveraging a modern smartphone’s camera system, the Touch ‘n Go eWallet app now requires a particular user’s face for app logins, PIN changes, and even perform transactions. They also require users to blink when using the feature just to make sure that offenders are not just using a photo of the user to access the app.

Tighter Fraud Detection and Blocking

Fraud detection has been a large part of operating digital payment systems. Even banks have their own ways and guidelines in handling fraudulent transactions. To ensure they can prevent fraudulent transactions, they have placed a few guidelines and rules to transactions. In some cases, transaction limits are set to prevent certain transactions from happening.

In accordance with the latest guidelines from Bank Negara Malaysia, Touch ‘n Go have implemented new rule sets for transactions. According to Touch ‘n Go, the new rule sets are tighter than before. There is also a new set of thresholds for transactions that will trigger alerts from the app. If any abnormal activities are tracked, an email alert will be sent out to users. Users still can set transaction limits too, in case of transactions where the set limit is breached, users will need to verify the transactions further.

One Device, One Account

While it is not a unique feature at this point, you can only attach your Touch ‘n go eWallet account to a single device. That means that even if you have two smartphones, you can only use your Touch ‘n Go eWallet on one of your devices. You cannot have both devices logged into the eWallet too.

They also introduced a feature called TapSecure on the app. The feature requires users to authenticate and verify transactions via the app. The feature can only be attached to one users’s linked device for transaction approvals within the user’s account.

Still Getting Through Toll Gates

All the new measures point to ensuring that users verify themselves before making any sort of transactions. There is a problem, however. Touch ‘n Go eWallet has been adopted to work with toll gate payments in Malaysia. If the measures are also implemented for toll payments, toll gates could be backed up.

In that sense, Touch ‘n Go is only implementing the security and verification measures based on their risk assessment. For low-risk transactions like toll gate payments, verification will not be required. There are also other low risk transactions implemented within Touch ‘n Go that will not trigger the security measures.

If you are logging into your eWallet for the first time on a new device, there will be a number of limitations to the app usage and transaction limit too within the first 48 hours. That limit also includes topping up the eWallet. Any transactions and top ups that is not within the limit will be rejected outrightly.

Easier to Reach

To bolster the effort in fraud prevention, Touch ‘n Go has also set up their own dedicated channel for fraud and scam reports. The call center will be based out of the National Scam Response Centre, Malaysia’s own fraud and scam response unit and center. The dedicated channel links you directly to a specialized team that will attend to any fraud or scam cases or queries. You can reach them at +603-5022 3888 and select “4” to make any fraud or scam reports.

For more information on Touch ‘n Go’s latest safety measures, you can check out their website.

Lifestyle, News

New Touch ‘n Go Card Will Link to your eWallet with a Touch!

April 22, 2022 Nur Jeevan Leave a comment

The Touch ‘n Go eWallet has become one of the most ubiquitous eWallets in Malaysia right now. Nearly everyone has the app on their phone and an increasing number of merchants and outlets are accepting the eWallet as a means of payment. That said, even with its increasing number of functions, the eWallet has had a huge handicap when it comes to Touch ‘n Go’s cards. Today’s announcement makes that a thing of the past.

Yeah, you’ve probably already guessed it and let out an elated squeal. Touch N’ Go group has officially announced a new card that links up to the eWallet in every way! You’ll be able to top up and manage your credit on the card directly on the eWallet. No need to go top-up from a Touch N’ Go kiosk and no surcharges! Just take out your smartphone and top up via the eWallet. It can even be used for all existing Touch ‘N Go card functionality.

The new card comes in a minimalist, pastel pink and pastel blue gradient design and is available for RM10. You can get the new card at one of Touch ‘N Go’s selected retail partners across Malaysia or simply order one on the eWallet. Once you have your new card, you’ll just have to link it to your eWallet via NFC. – Yes, the NFC functionality works on both Android and iOS devices. – You’ll be able to have five Touch ‘n Go cards linked to your eWallet. Linking is as simple as touching the card to your phone’s NFC sensor and it’ll be automatically added to your eWallet.

Touch ‘N Go anticipates that there may be a shortage of the new cards as demand for them is high. This is exacerbated by the global chip shortage. However, you will still be able to register your interest for the card on the Touch ‘n Go eWallet. When you do, you will get a notification when the card is in stock again.

Users can transfer balances from their existing cards into the new card by requesting a refund on the Touch ‘N Go portal and selecting their eWallet as their preferred method.

Mobile, News

Touch n’ Go RFID Now Available for MYR 35 Nationwide!

February 6, 2020 Darwin Sucipto Leave a comment

18 months ago, Touch n’ Go Sdn. Bhd. started something quite radical for the transportation industry in Malaysia. It is not what you would call unthinkable or unheard of. It has been done before, albeit outside of Malaysia. The new application within Malaysian road have been also widely know to be used in plenty of applications with unmatched reliability and accuracy; baggage sorting and handling in the airports for example.

If you were thinking of RFID (Radio Frequency IDentification); yes we are talking about RFID. The title should have given it away anyway. Touch n’ Go Sdn. Bhd., in collaboration with Touch n’ Go Digital, launched the RFID pilot program. According to Touch n’ Go, the program gave out about million RFID tags to residents of Klang Valley. The program also extends its acceptance across Klang Valley’s 22 highways through its 18 months Pilot program. Late last year, extending into this year, the RFID acceptance extends to selected toll gates across the North-South Expressway.

In short, the program was a successful one. That is the test covered; so what is next? A full rollout of course.

That also means that RFID tags are now available for purchase via installation centres across the nation. You no longer have to make extensive applications through the website and wait for approval from Touch n’ Go to install the RFID tags to your cars, for a price. Not expensive though at MYR 35. Compare that to a new Smart TAG device at MYR 150 each. To use the devices you also have to get a new Touch n’ Go card for MYR 10.

The RFID tag works with an eWallet – the Touch n’ Go eWallet. You do not need a Touch n’ Go card anymore with the RFID tags. Well, you might still want to keep one as a back up; just in case. All you have to do is to ensure you have enough credits in the Touch n’ Go eWallet, pass through an RFID lane, and you’re through. Keep a good distance with the car in front of you though, and a reasonable speed (30 km/h) and below.

Of course RFID will not just stop at the 22 toll gates in Klang Valley. They are rolling out to even more toll gates across the nation through 2020 and beyond. Touch n’ Go is also looking to use RFID beyond the public roads. They are looking at installing it and using it for parking, paying for petrol, and more.

RFID is more than just what you see on the surface though. Touch n’ Go Sdn. Bhd. can now do real-time traffic analysis and tracking. These data can be shared across multiple platforms or even the authorities for traffic planning and tracking. It is all a part of a smarter and more digital Malaysia.

Touch n’ Go’s RFID tags will be available for purchase at MYR 35/tag from 15^th February onward. You do have to ensure that you have the Touch n’ Go eWallet app on your smartphones first though; the RFID tags are tied to your eWallet. From the 15^th February 2020 to 15 April 2020 40 lucky winners will walk away with MYR 2,500 worth of Toll Pass credited in their eWallet.

The Touch n’ Go eWallet app is available for free on Android and iOS via Google’s Play Store and Apple’s App Store respectively. For more information on the Touch n’ Go RFID program you can head over to their website.

Business, Mobile, News

DuitNow QR: The Way Forward Paved First by Cyberview and PayNet

January 22, 2020 Darwin Sucipto Leave a comment

If you walk into your favourite cafés or even restaurants, you might be bombarded with small table standees with a QR code on the payment counter. That is to indicate that the restaurant has gone cashless and is accepting cashless payment options. Having multiple options to pay for your purchases is always great, but problematic since every single cashless payment vendor produces their own unique QR code for each of the participating shops.

You end up with multiple apps on a single device. To keep track of the payments, you must access different apps. That, or you get a specialised device that has access to several apps at the same time. Still, it is not perfect. You still need multiple apps to get it to work, if you choose to omit certain apps, you cannot even allow users to use those apps. In the end, it is all rubbish and using cash is still the best option to work with.

Do not get us wrong, we are very big advocates of the cashless payment system. We use them all the time and we love the fact that we do not need to carry too much cash around, saves us the trouble of getting robbed off hundreds in Ringgit. Still, because there are so many payment options out there and not everyone uses all of them, it becomes troublesome for us too; we hate that.

We’ve always said then that for eWallets and cashless payments to work in Malaysia, there needs to be a unifying body that could make all the apps work seamlessly together. Because changing all the card receiver machines across the nation is impossible and it is impossible to implement NFC type payments in all devices, the easiest is to have a single unified QR code that could work with everyone regardless of app. This announcement then, is godsent.

PayNet and Cyberview plans to lead the way to digital Malaysia with cashless payment. Then again. Cyberview has been paving the way forward for plenty of things to do with digitalising Malaysia. PayNet is an affiliate of the National Bank of Malaysia, and has been digitalising and providing essential services for Malaysian banks in terms of their payment networks and infrastructure. Thanks to Paynet, we have things like DuitNow and even free instant transfer between banks. That should be the way forward too with eWallets.

With the collaboration PayNet will start implementing unique QR codes for shops that would replace the ten million QR codes generated for the shop by other eWallet vendors. With less clutter, they look less intimidating as well. For users, you can use any eWallet of your choice to pay for your meals and shopping. All you need to do is scan the DuitNow QR code and voila, you can pay using GrabPay, or Boost, or Touch n’ Go eWallet, or FavePay; technically anyway.

The only downside right now is that they are only implementing it in Cyberjaya, for now anyway. PayNet is looking to expand their DuitNow QR to other parts of Malaysia. We think that the service will really take off in Kuala Lumpur and other parts of Klang Valley. You might have to check also if your eWallet app is also a participating vendor within the DuitNow QR ecosystem. For more information regarding DuitNow QR, you can visit their website.

techENT