Used for the first time in a performance that brightens the future of SPORTS x TECHNOLOGY, “Opening For The Brighter Future” TOKYO, July 25, 2020 — Stage Technologist Group mplusplus Co., Ltd. (Head Office: Shinagawa-ku, Tokyo / President and CEO, Representative Director: Minoru Fujimoto) has developed a "WAVING LED RIBBON"…
Unbxd collaborates with Peak Activity to offer headless commerce implementation for eCommerce businesses
SAN MATEO, California, July 20, 2020 — Unbxd Inc., a leading provider of AI-based Commerce Search and Product Discovery solution today announced its partnership with Peak Activity, a technology, and marketing consultancy that partners with enterprises to "Dream, Deliver, & Elevate" their digital results…
Mexico Telecommunication Giant, Alestra, Deploys Bright Pattern Contact Center Software for CENACED’s Telehealth Services During COVID-19
Alestra, deploys Bright Pattern Contact Center for nonprofit, CENACED, to offer remote psychological teleassistance services during the pandemic SOUTH SAN FRANCISCO, California, July 15, 2020 — CENACED, a non-profit healthcare organization, has deployed Bright Pattern as their cloud-based contact center software provider amid the…
The Central Axis of Beijing: The cultural charm of balance and harmony
BEIJING, July 6, 2020 — A news report by China.org.cn on the charm of Beijing’s Central Axis:   On Jun. 13, the city of Beijing held a livestream event to celebrate the Cultural and Natural Heritage Day, introducing the city’s Central Axis. Millions of netizens from around the…
Remote Graduations: Longer distance, more humanistic
BEIJING, June 30, 2020 — A news report by China.org.cn on China’s remote graduation under COVID-19:   Graduation season is drawing near. However, with COVID-19 still lurking, most Chinese universities are yet to resume to normal. This has caused substantial obstacles for both graduation ceremonies and graduates looking…
Better Ai Launches New Personal Assistant To Help Busy Families Manage Life
PLEASANT HILL, Calif., June 25, 2020 — Better Ai launches a new personal assistant designed to take the mental load (dubbed parent-brain) off of busy parents. The new AI powered personal assistant works via text and can help families manage calendar events, search within calendars,…
China issues white paper, sharing experience in COVID-19 fight
BEIJING, June 12, 2020 /PRNewswire/ — A news report by China.org.cn on China’s recently issued white paper "Fighting COVID-19: China in Action":
 
China recently released a white paper titled "Fighting COVID-19: China in Action." At around 37,000 Chinese characters in length, the document records the country’s efforts in its battle against the coronavirus.
The white paper provides a detailed account of China’s response to the unexpected disease. The country enforced quarantine measures on an unprecedented scale, closed outbound routes from Wuhan, halted public gatherings, and introduced rigorous border controls, thus effectively blocking the transmission routes of the virus. China mobilized medical resources across the country, constructed the Huoshenshan and Leishenshan hospitals in around 10 days, and built 16 Fangcang shelter hospitals, thereby massively increasing treatment capacities.
During this unusual period, medical workers rose to the challenge and put themselves in harm’s way. With a firm resolve, the people of Wuhan and Hubei overcame all kinds of difficulties after the closure of the province’s exit channels. Community workers, police officers, customs staff, couriers, sanitation workers, and others from all sectors of society, remained at their posts with unity and dedication. Meanwhile, ordinary people observed self-isolation at home, avoiding outdoor activities and gatherings.
The white paper shows that confronted by the most challenging public health emergency since the founding of the People’s Republic of China, the country has succeeded in turning around the situation within a few months. This can be attributed to the philosophy of putting people’s lives first upheld by the government and the whole of society, as well as the united and painstaking efforts of 1.4 billion Chinese people.
Having paid a heavy price, China has contained the spread of the virus within a short time. This represents the country’s responsibility for securing regional and international public health.
Since COVID-19 struck, China has shared information with the international community in a timely manner. From Jan. 11, China started updating the WHO and other concerned parties on a daily basis. On Jan. 12, China submitted the genome sequence of the novel coronavirus to the WHO, which was shared globally. Since Jan. 4, China has maintained close contact with relevant U.S. authorities, sharing information and cooperating on technical matters. The white paper provides a clear timeline of these efforts.
By issuing the white paper, China has published a record of its fight against COVID-19 in an open and transparent manner, and sincerely shared its experience with the rest of the world. Only by acting according to the vision of a global community of shared future can we strengthen confidence, work together, and embrace a brighter tomorrow for mankind.
China Mosaic
http://www.china.org.cn/video/node_7230027.htm
China issues white paper, sharing experience in COVID-19 fight
http://www.china.org.cn/video/2020-06/12/content_76156746.htm
Related Links :
http://www.china.org.cn/
Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US
The company who revolutionized the online real estate market deploys Bright Pattern omnichannel contact center platform with Zendesk
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SOUTH SAN FRANCISCO, California, June 11, 2020 /PRNewswire/ — Bright Pattern, a leading provider of AI-powered cloud contact center software for innovative companies, announced today that it was deployed by the leading real estate marketplace in the US to support customers over voice and chat. The company is dedicated to empowering consumers with data and inspiration around the place they call home. The company plans to empower customers in 2020 with a tight integration between its mobile app and the Bright Pattern platform to provide seamless connectivity to live support agents from within the app.
The online real estate company selected Bright Pattern as its cloud contact center provider because of Bright Pattern’s ability to handle innovative channels like in-app communication (talk, chat, or share documents within the mobile app), enterprise scalability, simple deployment, ease of use, and out-of-box integration with Zendesk CRM.
"Like most companies shifting to work-from-home due to the current COVID-19 pandemic, this enterprise customer needed a cloud solution that would empower their agents to effortlessly work from home with full connection to their mobile application and existing solutions," said Michael McCloskey, CEO at Bright Pattern. "Deploying a virtual contact center can be a hard task, but Bright Pattern helps by providing a platform that connects agents and teams while utilizing AI and automation to reduce contact center expenses and assist remote agents. Bright Pattern is helping enterprises across the globe migrate to the cloud and adopt omnichannel to provide a more effortless experience between multiple channels like in-app and voice. Bright Pattern’s omnichannel platform has built-in capabilities for a customer to initiate a live phone conversation or video conversation directly from the self-service mobile app."
Bright Pattern Mobile App Customer Support
Bright Pattern offers in-app customer service, empowering your customers to request live assistance directly from their mobile apps. Customers no longer have to start a call, listen to menu prompts, wait on hold, identify themselves, or explain why they are calling.
Bright Pattern Mobile App Features:
- One-click dialing and messaging directly from the mobile app for voice and video escalation
- Customer context carried from app to other channel (ie. customer data is sent to the live agent so that the customer never has to repeat themselves)
- Customer notification when an agent is ready, eliminating hold time
- Mobile messenger integration with Facebook Messenger, LINE, Telegram, Twitter, Viber, and WeChat
- Photo and media sharing within the app (ie. a car insurance customer can send an image of a car accident directly through the mobile app when filing a claim)
- Two way mobile messaging offers a convenient way to inform customers about deliveries, purchases, or suspicious activities
- Surveys can be offered at the end of all mobile interactions
- In-context reporting over all channels for a comprehensive view
- CRM integration for data consolidation and ease of use for agents
Bright Pattern Zendesk Integration
The Bright Pattern Zendesk integration leverages the information contained in your Zendesk CRM with Bright Pattern’s omnichannel cloud call center solution to provide an exceptional agent and customer experience.
Benefits of Out-of-the-box Zendesk Integration:
- Agent empowerment through unified agent desktop
- True omnichannel routing engine
- Customizable customer journey
- Robust omnichannel analytics
Read more on our Bright Pattern + Zendesk Use Cases:
- Give agents instant access to customer data
- Focus your attention on priority customer
- Effortless handling of calls, chats and SMS in Zendesk
About Bright Pattern
Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management capability. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.
Related Links :
http://www.brightpattern.com
Precious Rhodiola plants help China’s Tibetan people out of poverty
BEIJING, June 5, 2020 /PRNewswire/ — A video story presented by China.org.cn on China’s Tibetan people out of poverty by planting precious Rhodiola:
 
In 2015, Bama Chho Dzong, a resident of Tibet’s Shannanluo village, learned that a small, flowering plant-Rhodiola could help impoverished residents of the autonomous region improve their lives.
Rhodiola is a genus of precious perennial plants that are used in traditional Chinese medicine. After China’s Tibet began accepting tourists, demand increased sharply.
In 2015, Shanghai Inoherb Cosmetics Co., Ltd., the Tibet Academy of Agriculture and Animal Husbandry Sciences and the Qizheng Tibetan Medicine Group established Rhodiola cultivation bases, which made it possible for impoverished people like Bama to return to their hometown and begin working there. During the past three years, three Rhodiola cultivation bases were established.
The first Rhodiola cultivation base was established in Luo village and 60,000 Rhodiola seedlings were planted in 2016. Members of 48 households in the area began engaging in irrigation, weed and pest control, and pruning work at the site.
The second Rhodiola cultivation base was established in Suozhu township, Naidong district and 20,000 Rhodiola seedlings were planted in 2018. The staff compared seedlings that grew from seeds with those that were the results of seed culture projects, grew the plants in various soil environments and have continued to explore various cultivation techniques.
In 2019, the third Rhodiola cultivation base was established in the Shigatse Red River Valley National Agricultural Science and Technology Demonstration Zone and a model involving "gardens + enterprises + farmers and herders" was created and implemented.
The plants that the bases grow currently have a survival rate of more than 80 percent. The results that have been achieved have motivated more and more people to participate in the cultivation of plants used in TCM and the management of the bases. Inoherb pays a management fee based on the survival rate that is attained and bonuses are awarded for high rates which helps to stimulate impoverished people’s intrinsic motivation to escape from poverty.
"We have been growing Rhodiola plants for three years. Our hard work has paid off and our cultivation techniques have been improving. Rhodiola cultivation benefits Tibet’s residents, so more and more people are becoming interested in participating in the industry. We also hope that our techniques can be further promoted," said Bama Dorje YudonYuthok, Rhodiola tissue culture expert from Tibet Academy of Agricultural and Animal Husbandry Sciences.
Precious Rhodiola plants help China’s Tibetan people out of poverty
http://p.china.org.cn/2020-06/02/content_76119066.htm
Related Links :
http://china.org.cn
Frost & Sullivan Delivers the 50 Most Disruptive Technologies and their Global Market Potential
Discover the 50 emerging technologies that are best positioned to fuel global innovation and spawn growth opportunities SANTA CLARA, Calif., May 13, 2020 /PRNewswire/ — TechVision’s annual Top 50 Emerging Technologies research offers cutting-edge intelligence about the 50 most valuable…