Tag Archives: ADV

Frost & Sullivan Reveals Key Growth Strategies and Technologies to Upgrade Your Customer Experience

SANTA CLARA, California, April 20, 2020 /PRNewswire/ — COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its unique challenges, but the concerns that are universal for all include lack of bandwidth, secured networks, and reliability. In this volatile and unpredictable environment, our global customer experience team will weigh in on key strategies and technologies companies in all sectors should leverage and monitor closely.

Key strategies and technologies in customer experience
Key strategies and technologies in customer experience

Frost & Sullivan invites you to join industry experts Alpa Shah, Juan Gonzalez, Michael DeSalles, Alexander Michael and Krishna Baidya for the Growth Opportunity briefing, “Key Growth Strategies and Technologies to Upgrade Your Customer Experience amidst the Pandemic,” on April 29 at 11 a.m. EDT. The briefing will discuss ways to deliver secure, high-quality, and stable CX services to your clients to gain a competitive advantage during these uncertain times, including the optimization of your artificial intelligence, robotic process automation, and virtual agents.

For more information and to register for the webinar, please visit: http://frost.ly/42n

Key benefits of attending this webinar:

  • Discover the major issues companies experienced with technologies and processes to support their customers and how they overcame them
  • Find out success factors for organizations that are coming out of this unscathed or even growing
  • Identify key technologies that will see an acceleration in growth over the next year or two
  • Determine top strategies CX companies can focus on over the next few months
  • Learn about best practices and recommendations for BPOs and solutions providers

The event will also be recorded and available on demand at http://frost.ly/1ti

About Frost & Sullivan

For over five decades, Frost & Sullivan has become world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Press Contact: 

Francesca Valente
Frost & Sullivan     
+1 (210) 348 1012
francesca.valente@frost.com

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iClick Interactive Subsidiary Changyi Wins Industrial Excellence Award in Weixin Pay Application Competition

HONG KONG, April 16, 2020 /PRNewswire/ — iClick Interactive Asia Group Limited (“iClick” or the “Company”) (NASDAQ: ICLK), an independent online marketing and enterprise data solutions provider in China, announced that Changyi (Shanghai) Information Technology Co., Ltd (“Changyi”), a subsidiary of iClick, has been awarded a major industry accolade by Tencent’s Weixin Pay for its outstanding solution that helps optimize traffic management of client brands’ mini-programs and boost sales through the Weixin Pay platform. Changyi’s solution received praise from the panel for its innovativeness and the improvement it brings to both consumer experience and loyalty. The Weixin Pay Application Competition is a competition initiated by Weixin Pay that aims to locate creative partners within the WeChat ecosystem with the goal of seeking innovation and upgrading different industries.

“We are delighted to see iClick’s subsidiary Changyi receive recognition from our long-term strategic partner Tencent,” said Jian “T.J.” Tang, Chief Executive Officer and Co-Founder of iClick. “This latest accolade is further evidence of the impact our Enterprise Solutions businesses have made in helping retail brands obtain a greater market share by the application of creative products and our advanced data operation capabilities. In the challenging context of the COVID-19 outbreak we have seen increased demand for our Enterprise Solutions, and going forward we expect to expand this business, by further innovation in our product offerings and optimization of our services, as we continue to unlock the huge potential of smart retail for our clients.”

Earlier this year OptAim (Beijing) Information Technology Co., Ltd, another subsidiary of iClick, was recognized as 2019 Gold Service Provider and won three major annual awards from Tencent Ads for the second half of 2019, including “Outstanding Contribution of the Year”, “Best Technology & Data Application Award” and “Best Branding Award”.

About iClick Interactive Asia Group Limited

iClick Interactive Asia Group Limited (NASDAQ: ICLK) is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. Built on cutting-edge technologies, our proprietary platform possesses omni-channel marketing capabilities and fulfils various marketing objectives in a data-driven and automated manner, helping both international and domestic marketers reach their target audiences in China. Headquartered in Hong Kong, iClick was established in 2009 and is currently operating in ten locations worldwide including Asia and Europe.

For more information, please visit ir.i-click.com.   

Safe Harbor Statement

This announcement contains forward-looking statements, including those related to the Company’s business strategies, operations and financial performance. These statements constitute “forward-looking” statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Such statements are based upon management’s current expectations and current market and operating conditions and relate to events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond the Company’s control. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: the Company’s fluctuations in growth; its success in implementing its mobile and new retail strategies, including extending its solutions beyond its core online marketing business; its success in structuring a CRM & Marketing Cloud platform; relative percentage of its gross billing recognized as revenue under the gross and net models; its ability to retain existing clients or attract new ones; its ability to retain content distribution channels and negotiate favorable contractual terms; market competition, including from independent online marketing technology platforms as well as large and well-established internet companies; market acceptance of online marketing technology solutions and enterprise solutions; effectiveness of its algorithms and data engines; its ability to collect and use data from various sources; ability to integrate and realize synergies from acquisitions, investments or strategic partnership; fluctuations in foreign exchange rates; and general economic conditions in China and other jurisdictions where the Company operates; and the regulatory landscape in China and other jurisdictions where the Company operates. Further information regarding these and other risks is included in the Company’s annual report on Form 20-F and other filings with the SEC. All information provided in this press release and in the attachments is as of the date of this press release, and the Company undertakes no obligation to update any forward-looking statement, except as required under applicable law.

For investor and media inquiries, please contact:

In China:

In the United States:

iClick Interactive Asia Group Limited

Core IR

Lisa Li

John Marco

Phone: +86-21-3230-3931 #892

Tel: +1-516-222-2560

E-mail: ir@i-click.com

E-mail: johnm@coreir.com

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