Owners of the 15 inch and 17 inch MacBook Pro of 2011 have had concerns over failing graphic chips and system crashes.
Apple has been in the picture by helping a handful with replacements of logic boards. However, the problems have recurred even with the repairs.
It’s no surprise that these users have gone out of their way to get some sort of assistance. A Facebook group with more that 2000 users was created. The group has signed a change.org petition that requests the Cupertino company to respond in a more effective way. The petition to date, has more that 10,000 signatures and it seems that lawyers are now being involved in the issue.
The Washington legal firm, Whitfield Bryson & Mason LLP are looking into the concerns of the group and have launched a survey to get as much information as possible from affected MacBook Pro owners. According to the attorneys, the owners may just have a class action lawsuit against Apple.
The firm has taken on lawsuits against other tech corporations such as Google Buzz and its privacy issues and Lenovo IdeaPad’s hardware problems. This just highlights the fact that the issue with the laptops is a very serious one.
The discrete graphics chips used in the affected machines are from AMD. Apple may just have to launch a similar program for MacBook Pro as it did with the 27 inch iMacs awhile ago. If the company choose to do so, the owners may get free repairs and reimbursements for previous repairs.