Google is starting to give consumers a total of USD$19 million refunds just three months after coming to a settlement with the Federal Trade Commission (FTC) over a debate on the in-app purchasing policies by Google.
Affected consumers are receiving emails. Most of the customers are those whose kids accidentally made in-app purchases from March 1st 2011 to the mid-November 2014. The email includes statements just as “We understand some parents might have been charged for in-app purchases made by young children who did not have permission to make those purchases. As a result, we’ve added tools to help parents avoid unauthorized in-app purchases by their young children. We are also offering refunds in certain cases in line with our agreement with the FTC.”
If customers would like a refund, they need to apply for it by the 2nd of December 2015. The FTC has been gunning for companies such as Apple and Google over the issue of in-app purchases. Over the past four years, parents especially have been lodging complaint of children making ridiculous amounts of in-app purchases especially those found in games. Other companies too, have been refunding their customers while others like Amazon are still battling the FTC in changing their policies.
Source: Yahoo! News