Couldn’t access your Facebook yesterday? Don’t worry, you’re not alone. It seems something went wrong with the social network’s website on Thursday. An error screen would pop up when anyone attempted to access their account. The error screen read: ‘ Sorry, something went wrong. We’re working on getting this fixed as soon as we can.’ It was more or less a blank screen with a sad, sad, heartbreaking error message. This was experienced both on mobile and web. A few of the plug ins on the website were also giving problems.
So what happened exactly? Facebook experienced a outage that lasted about half an hour and this outage is confirmed to have affected at least Europe and Asia when it occurred. But, the outage surprisingly might have been experienced on a global level.
A spokeswoman informed via email that the problem was being looked into and ‘she would get back to users shortly’. It was trending on the social network’s rival website, Twitter with the hastag #facebookdown. This was a way for Facebook users to vent. Christian Steel, a Twitter user joked that “Productivity worldwide raises 99999% since #facebookdown”.
This is not the first time the infamous social network which is being used by 800 million users, has experienced some bugs in its system. Last October it experienced a service problem which rendered users unable to post status updates.
Regarding the issue, Facebook released a statement via TechCrunch as per below:
Late last night, we ran into an issue while updating the configuration of one of our software systems. Not long after we made the change, some people started to have trouble accessing Facebook. We quickly spotted and fixed the problem, and in less than 30 minutes Facebook was back to 100% for everyone. This doesn’t happen often, but when it does we make sure we learn from the experience so we can make Facebook that much more reliable. Nothing is more important to us than making sure Facebook is there when people need it, and we apologize to anyone who may have had trouble connecting last night.