Category Archives: Business

Discovering AWS Outposts with Paul Chen

This interview transcript is intended as a supplement to our editorial – AWS Outposts – Empowering Innovation & Low Latency Connectivity

AWS recently announced the availability of it’s new AWS Outposts solution in Malaysia, Thailand and many other countries. To find out more about the new service, we recently had an email interviews with Mr. Paul Chen, the Head of Solutions Architect for ASEAN at Amazon Web Services (AWS).


Paul Chen is the head of Architecture for Amazon Web Services ASEAN, Paul is responsible for managing a regional team of Solutions Architects, creating architectural best practices and working with customers on how they use the cloud for business transformation.

He has 30 years of pre-sales leadership and solutions experience in the IT Industry, with 15+ years in technical management across ASEAN and Asia Pacific. His breath
of technology experience includes cloud architectures, application solutions development, database platforms, web-based applications, networking, enterprise mobility solutions, virtualized unified communications and customer experience platforms.


Can you briefly explain AWS Outposts?

AWS Outposts is here to support your applications that have low latency or local data processing requirements on premise. These applications may need to make near real time responses to end user applications or need to communicate with other on-premises systems or control on-site equipment. These can include workloads running on factory floors for automated operations in manufacturing, real time patient diagnosis or medical imaging, and content and media streaming. You can use AWS Outposts to run applications that need to access data stores that will continue to remain on-premises.

Businesses in Malaysia are stuck somewhere in between when it comes to could computing and going digital. Can AWS Outposts help them accelerate their digitisation? How can they benefit from it?

We continue to believe that in the fullness of time, the vast majority of companies will run almost all of their IT workloads in the cloud. It is today and always has been a priority for us to make it easy for customers to run AWS as a seamless extension of their existing on-premises infrastructure. However, we have many customers who are going to be running on-premises data centers alongside AWS for many years to come and at varying paces. These customers are looking to us to help ensure that they have seamless integration between these two environments. That’s why we have been investing so much in hybrid capabilities over the past several years.

AWS offers the broadest and deepest hybrid capabilities including data integration and transport services, integrated and dedicated networking services, and identity and access management solutions fully integrated with the on-premises environment. Today, customers can take the tools they have from VMware and use them to run their workloads on AWS. This partnership makes it easy for customers to run in a hybrid mode between AWS and their VMware-based on-premises deployments using the same VMware tools and skillsets they have today. And with the availability of AWS Outposts, customers can now use the same AWS APIs, control plane, tools, and hardware on-premises and in the AWS cloud to deliver a truly consistent hybrid experience.

Why choose Outposts instead of using the AWS’s pre-existing cloud infrastructure?

AWS Outposts is designed for several different uses cases where workloads need to run on premises due to latency requirements, like:

  1. Manufacturing automation—operating manufacturing process control systems and automated plant assembly lines
  2. Health care—delivering real-time medical diagnostics and imaging to physicians
  3. Telecommunications—building new network services and deploying virtual network functionality
  4. Media & entertainment—delivering live event streaming, real-time gaming, rendering, and VFX
  5. Financial services—developing low latency trading platforms in a secure environment
  6. Retail—delivering real-time interactive retail services and unifying apps across environments

With Outposts, customer can benefit of running low-latency workloads, processing data locally and be able to harness the innovative services available on the AWS cloud. This can mean advanced analytics to monetize data or adding machine learning and artificial intelligence services such as Amazon Rekognition, Amazon Personalize and Amazon Comprehend.

Customers should run AWS Local Zones when they need to run their applications with single-digit millisecond latencies close to end users, but they don’t want to build and operate a datacenter or co-location facility.  They can run the parts of their application in the Local Zone that requires ultra-low latency and connect back to the rest of their application and the full range of services running in AWS.

Customers should run AWS Wavelength when they want to build an applications that require single digit millisecond latency to mobile and connected devices over the 5G network. A range of emerging applications like machine learning inference, industrial IoT, and AR/VR require ultra-low latency to serve mobile users and connected devices, ad developers can place the parts of their application that require single-digit millisecond latency at the edge of the 5G network and then connect back to the rest of the application and the full range of services in AWS.

During the launch at AWS Re:invent last year, AWS announced that it was partnering with Verizon in the US. Why launch with a telco provider?

Amazon is partnering with Verizon to incorporate AWS WaveLength technology into parts of its wireless network. Amazon is also working with other global partners, such as Vodafone, KDDI and SK Telecom to provide this capability. This capability will result in fewer disruptions and shorter lag times when streaming videos, among other applications.

Who are your partners in rolling out Outposts in Malaysia? What are the roles that they are playing in providing the service to customers?

One of the partners in Malaysia is Maxis where they will incorporate Maxis cloud offerings and professional services to incorporate hybrid cloud and technologies to address edge computing.


We also have InfoFabrica who will be working with us to help outfit interested customers with Outposts.

We operate on a few models; customers will come directly to us or work with partners with Malaysia. Marketplace model – direct from us. Reseller model – contact reseller and work with the customers on the Outposts. – NSI model – customer work through NSI.

AWS Partner Network (APN) Partners provide technology and consulting services to help customers migrate, build, and run applications using AWS services.

APN Consulting Partners around the globe can help you with strategy and technology advisory services to migrate your on-premises applications onto Outposts as well as a variety of installation and maintenance options. You can also use Outposts validated technology partner solutions to build and run your applications on Outposts.

More information on AWS Outposts Partners

Does Outpost require a stable internet connection to operate? Can customers use Outpost offline? What happens to workloads if internet connection is lost suddenly?

To provide a consistent user experience, AWS advises customers to have 1GB internet over direct connect or VPN. The rack only needs 10MB to run but AWS recommends a default of 1 GB to be safe.

An AWS Outpost relies on connectivity to the parent AWS Region. AWS Outposts are not designed for disconnected operations or environments with limited to no connectivity. We recommend that customers have highly available networking connections back to their AWS Region. If interested in leveraging AWS services in disconnected environments such as cruise ships or remote mining locations, learn more about AWS services such as Snowball Edge.

If connection is lost suddenly, EC2 instances and EBS volumes on the Outpost will continue to operate normally and can be accessed locally via the local gateway. Similarly, AWS service resources such as ECS worker nodes continue to run locally. However, API availability will be degraded, for instance run/start/stop/terminate APIs may not work. Instance metrics and logs will continue to be cached locally for a few hours and will be pushed to the AWS Region when connectivity returns. Disconnection beyond a few hours however may result in loss of metrics and logs. As Route53 DNS will not resolve when disconnected, an on-premises DNS resolver should be used if network disconnections are expected. If you expect to lose network connectivity, we strongly recommend regularly testing your workload to ensure it behaves properly in this state when an Outpost is disconnected.

woman holding laptop beside glass wall
Photo by Christina Morillo on Pexels.com

AWS Outposts are a managed service according to your website. What does “Fully Managed” mean? What does this entail?

AWS Outposts is the only fully managed offering available to customers today. AWS delivers, installs, and maintains the infrastructure the same way as we do in our data centers. Competitive offerings do not address key customer pain points in a production grade hybrid environment. They require customers to build against a limited set of services and APIs, forcing them to write custom software that quickly becomes inconsistent and incompatible with cloud services. It requires customers to set up and manage different operating environments for each site, resulting in duplicate effort, higher complexity, and increased risk. Customers must also manually manage, upgrade, and patch software themselves, and risk dropping out of compliance if they fail to upgrade. Customers also have to purchase hardware from third party vendors, who are responsible for providing the first line of customer support, making it administratively difficult to debug and resolve their issues.

How secure is AWS Outpost? Are there built-in redundancies when it comes to preventing data loss and data security?

Each AWS Outposts rack has a built-in tamper detection and a lockable door. AWS engineered a capability in a form of security key that looks like a screw specifically made for the chip. To remove the hardware from the rack, you must use the screw and turn it and it will crush the security chip key and once its crushed, the server and the data is protected. It is also encrypted by default.

AWS Outposts builds on the AWS Nitro system technologies that enables AWS to provide enhanced security that continuously monitors, protects, and verifies your Outpost’s instance hardware and firmware. With AWS Nitro, virtualization resources are offloaded to dedicated hardware and software minimizing the attack surface. Finally, Nitro System’s security model is locked down and prohibits administrative access, eliminating the possibility of human error and tampering.

AWS Outposts have an updated shared responsibility model underlying security. AWS is responsible for protecting Outposts’ infrastructure similar to how it secures infrastructure in the cloud today. Customers are responsible for securing their applications running on Outposts as they do in the Region today. With Outposts, customers are also responsible for the physical security of their Outpost racks, and for ensuring consistent networking to the Outpost.

Securing data

  • Data-at-rest: Data is encrypted at rest by default on EBS volumes on Outposts.
  • Data-in-transit: Data is encrypted in transit between Outposts and the AWS Region.
  • Deleting data: All data is deleted when instances are terminated in the same way as in the AWS Region.
  • AWS Outposts have been out for more than half a year now. How many countries is the service available in?

Outposts can be shipped to and installed in the following countries

  • NA – US, Canada, Mexico
  • EMEA – All EU countries, Switzerland, Norway, Bahrain, United Arab Emirates (UAE), and Kingdom of Saudi Arabia (KSA), Israel, South Africa
  • APAC – Australia, New Zealand, Japan, South Korea, Hong Kong Special Administrative Region, Taiwan, Singapore, Indonesia, Malaysia, Thailand, India
  • SA – Brazil

Support for more countries is coming soon.

Have there been any particular segment of customers that have adopted Outposts more than others? Do you see an opportunity for other segments to take advantage of Outpost?

There has been broad interest in AWS Outposts from both enterprise and start up customers, across a range of industries including financial services, e-commerce, healthcare and manufacturing.

With AWS Outposts infrastructure, customers in manufacturing can AWS services to run manufacturing process control systems such as MES and SCADA systems and applications that need to run close to factory floor equipment. These on-premises applications can integrate with services running in the AWS Region for centralized operations.

Healthcare customers can apply analytics and machine learning AWS services to health management systems that need to remain on premises due to low latency processing requirements. This will enable rapid retrieval of medical information by storing data locally on Outposts.

At the launch, Andy Jassy mentioned that the launch of AWS Outposts is step in providing services for edge computing.  How does Outposts do this?

One common scenario for AWS Outposts is running applications that need single-digit millisecond latency to end-users or onsite equipment. Customer may want to run graphics-intensive applications such as image analysis that need low-latency access to end-users or storage-intensive workloads that collect and process hundreds of TBs daily. Others may need to run compute-intensive workloads on their manufacturing factory floors with precision and quality. Customers want to integrate their cloud deployments with their on-premises environments and use AWS services for a consistent hybrid experience. Outposts is both a way to deploy an AWS-centric hybrid-cloud and an edge computing approach.

How do you see the landscape changing with the introduction of AWS Outposts?

With the introduction of AWS Outposts, customer from a broad array of industries can bring the benefits of cloud computing right to their business door-steps. Business solutions requiring low latency performance can seamlessly be integrated to the cloud and deployed to provide a truly hybrid experience. Customers that have large amount of on-premise data can also process these sets of data in more meaningful ways to monetize the data assets. In this AWS hybrid-cloud approach, you use the same AWS application programming interfaces (API), tools and infrastructure both on your premises and the AWS cloud. Outposts bring native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility.

With Malaysia’s big move into supporting and growing its tech space, particularly its animation and game development segment, where do you see AWS Outposts fitting in?

In the gaming industry, the applications tend to be very sensitive to latency and require considerable processing resources to provide rich animation and customer experience.

With AWS Outposts, gaming developers will have access to the latest GPU innovations on premises for graphics processing, audio and video rendering, and for running other media applications. Support live and real-time event streaming applications that require low latency by running those applications in on-premises locations close to end users.

AWS Outposts – Empowering Innovation & Low Latency Connectivity

The world is quickly changing and technology is moving forward at a pace which hasn’t been seen before. The main impetus behind the progress which we experience is the internet. The internet has changed the way we communicate and experience things. In fact, it’s made the world even smaller. However, the way we connect to it needs to continue evolving to keep up with the pace of innovations. We’re talking about low latency connectivity and processing.

woman holding laptop beside glass wall
Photo by Christina Morillo on Pexels.com

Over the years, we’ve managed to push the current connectivity to the edge when it comes to connectivity. With the advent of 5G and more importantly, the Internet of Things (IoT), there is an increasing demand for greater compute power and quicker outcomes. This is where Amazon Web Services (AWS) has stepped up with their new AWS Outposts technology. While Amazon isn’t the first name you’d necessarily think of when it comes to internet technologies, the are one of the foremost companies in the world when it comes to providing cloud infrastructure.

Opening Up New Possibilities with Low Latency Hybrid Computing

AWS Outposts allows users and developers to have low latency or local data processing on premises. This enables companies to have near real time responses when using or interfacing with AWS’s many services. It also bridges the lag in communications when the service needs to rely on the cloud. This also opens up larger possibilities to automate and regulate processes in new places such as the factory floor or in production outfits that require low latency. AWS Wavelength further strengthens the low latency with single digit latencies and enables 5G connectivity.

The near instantaneous latency between data lakes and data points on premise allow companies to adapt and react to situations better. Take for instance in the case of healthcare and medicine, having AWS Outposts on site would allow real time diagnostic data to be communicated to physicians for them to be better informed when they make critical treatment decisions. It can also open avenues for real time robotics in surgery. Perhaps more relevant to us as consumers, AWS Outposts also allows more seamless setups when we look into things like streaming (Netflix and Amazon Prime Video) or event real-time cloud gaming. Even AR and VR will expand with the advent of such a powerful architecture. Effectively, the availability of these hybrid cloud solutions will effectively open new doors in every industry.

Seamless Integration with the Cloud

AWS Outposts doesn’t necessarily work alone. In fact, the service will allow companies to quicken their eventual move to the cloud. AWS believes that even with the hybrid computing approach now, “in the fullness of time, the vast majority of companies will run almost all of their IT workloads in the cloud“. With that in mind, they’ve designed AWS Outposts to work seamlessly with their existing cloud services. Companies are able to adapt and experiment with workloads on the cloud and over Outposts for the best outcomes. What’s more, the AWS Outpost rack can be customised to meet the unique needs of the customer – this includes the recently announced AMD EPYC powered instances.

What is an AWS Outpost Rack?

Even when it comes to the user interface, AWS Outposts share the same interface with AWS cloud services. Users won’t need to relearn a new interface to take advantage of AWS Outposts. In fact, they can use the exact same interface for both on-premises and cloud. This also applies to services that are running atop AWS such as VMWare’s on premise solutions. The only difference would be that they will still be able to access their on-premises AWS Outposts server even when internet connectivity goes down. This also serves as a redundancy that will keep local workloads running. Once internet is available again, the servers will seamlessly synchronise with the cloud where necessary. Prolonged outage, though, may cause some data loss.

That said, Outposts doesn’t require the fastest internet to be able to function. In fact, AWS states that the minimum required is a 10Mbps connection. However, they advise to have 1Gbps for better performance.

Innovating Securely & With Peace of Mind

Bringing AWS Outposts to your premises can be daunting when you think of it; you’ll be having a server rack in house. So what happens if something goes awry? Well, first off, you can bring down your blood pressure a little bit as AWS Outposts is a fully managed service which means that AWS will come and service the hardware on a regular basis just like they would any of their own data centers. It also means that if anything goes awry – you can simply call AWS and they’ll get it sorted for you.

Servicing and maintenance aside, with the Outposts possibly handling a large amount of sensitive data, it wouldn’t be surprising to worry about data security. AWS reassures us that the AWS Outposts is safe. In fact, their approach to security starts with the rack which comes equipped with built-in tamper detection and a lockable door. The door is outfitted with a special key that, when tampered with, automatically encrypts the data within the server; making life a miserable mess for anyone who tries to take it.

On top of that, AWS Outposts builds on AWS Nitro – a security system for AWS which continually monitors, protects and verifies the hardware and firmware of the setup. It also secures and locks down instances running on the Outpost to ensure that human error is reduced. However, AWS does stress that the security of AWS Outposts as a whole is a shared effort where it can only secure the hardware and instances being run; but when it comes to the applications and software being developed on the platform, it needs to be secured by the developers.

That said, AWS Outposts is an impetus that could lead to further developments that will spur more advancement. It brings the power of the AWS cloud on-premise for corporations needing low latency connectivity to their compute and also bridges the transition for companies which are still struggling to adopt the cloud fully.

This article was written based on an interview with Paul Chen, Head of Solutions Architect for ASEAN at Amazon Web Services (AWS).

Ditching Helio for Dimensity – MediaTek’s Premium 5G Experience for Mid-Range Smartphones

If you follow the tech space closely, you would, by now, understand that the way forward is 5G. Every other manufacturer has jumped on the 5G bandwagon now. The upcoming Samsung Galaxy Note20 series will all come with 5G support out-of-the-box. 5G is not here yet, but the devices are leaping ahead; “just in case,” they say.

At this point of time, there is only a few companies in the world that makes chipsets that supports 5G functionality. Well, most major ones anyway. HUAWEI, Samsung, and Qualcomm make 5G chipsets that fits all kinds of budget.

There is another manufacturer of chips that we forgot about though. Well, not forgot about, just that they have not been exactly chatty about their products. That manufacturer is MediaTek. If you have not heard of them before, where have you been living all your life?

For your benefit though, MediaTek is one of the major chipset manufacturers in the big world that is the smartphone industry. Their chips can be found on some very reasonably priced Android devices. Recently they launched their new 5G chipset series starting with the Dimensity 1000. The Dimensity 1000 is MediaTek’s latest flagship class chipset offering with 5G connectivity. To address the mid-range 5G smartphone market they have just introduced the Dimensity 720 System on a Chip (SoC) today.

The Dimensity 720 SoC is still a 7nm process chip with 5G connectivity like Dimensity 1000 from MediaTek. The difference is in price and what it can do. It is still no slouch though.

The construction of the MediaTek Dimensity 720 SoC is still quite traditional in the chipset context. The chip is still running on ARM’s big.LITTLE architecture, nothing new there. There are two big ARM Cortex-A76 cores clocked at 2GHz for all the big, heavy operations. Then there are six littler ARM Cortex-A55 cores that clocks at 2GHz as well for all the lighter operations. This is effectively an Octa-Core processor in this case. Graphics are handled by ARM Mail G57 GPU integrated within the SoC

Here are everything else you need to know about the chipset:

  • 90Hz refresh rate support with HDR10+
  • up to 64-Megapixel single sensor, or 20-Megapixel + 16-Megapixel dual camera set up
  • Artificial Intelligence (AI) image enhancement with improved AI Processing Unit (APU)
  • Integrated Voice Wakeup technology for less power consumption on voice activations
  • dual-mic support with noise suppression for voice assistants
  • LPDDR4X
  • UFS 2.2
  • Dual 5G and 4G SIM support (sub 6GHz networks)

There is no information on which devices will come with the new MediaTek Dimensity 720 SoC just yet. Then again, there are no devices in Malaysia that is sporting the Dimensity 1000 SoC just yet too. More information on the Dimensity 720 can be found on their website.

Virtual Showrooms – the New Normal

Just a few days ago we see BMW launching their BMW X5 xDrive45 M Sport. In that launch they also launched an AR app that allows you to view the car in person via your smartphone. There is something lacking though, you do not get to get into the car.

There is another site that gives you a tour around the car though. They are also giving you a tour inside the car. You can also view other cars, not just a BMW. Welcome to the normal.

The site in reference is WapCar. The function is newly launched though so there are limited resources for now. Still, this is a sign of a new coming of age in the automotive industry.

Sure, you could go to any car manufacturer’s site to customise your car options and see the results of the customisation on a virtual image platform on the website. Technically what you are seeing here is not technically new technology. But you are probably looking at a revolution of an industry in Malaysia.

Source: Merceds-Benz

Customising your vehicle before you buy them is nothing new. You would want to buy a car that you want in specs and equipment list that you want, very normal. Usually, you would go to a showroom to look at the cars, get a feel, get a quotation, decide on what you need in the car, and buy them. Either that, or go to a car show, or exhibition held by showrooms or brands (there is one upcoming one by NAZA, by the way). That is the general norm in Malaysia. Customising cars on websites in Malaysia then, is not very common.

Since the COVID-19 crisis hits globally though, things have changed. We go out less, we are a bit more paranoid with people, we try to not crowd a place, and we also try to avoid contact with other people not in our bubble or even public objects that could be a bridge between you and other people. So, how do we buy things now?

The ‘new normal’ as they call it, sees a big boom in the digital space. Again, they are not technically new technology. Things like Shopee, Lazada, GrabFood, MyGroser, Tesco Online, Lalamove, GrabExpress, FoodPanda, GoGet, and such have existed forever (well; not forever, just for very long time). Thanks to the fact that you do not have to go out to get your food, your shopping, and your groceries done though, these platforms have thrived and we have grown to rely on them more than ever. Online shopping has become a norm.

Source: McLaren

Obviously, some people start thinking; “why does this new normal have to be limited to regular online shopping, delivery, and food services”? They do not. Lazada kicked off the market first with putting Volkswagen and Hyundai on their platform to sell cars, actual cars like the Volkswagen Polo and Hyundai i30. They also innovated a little more with purchasing properties when they partnered with Mah Sing Group. So, why not more of these? Especially with cars.

There is a problem though. Malaysians are not used to looking at cars virtually online. They like to walk around the cars, touch them, feel them, sit in them. We cannot do that now, can we? So online showrooms are the way to go. That way you get to do a ‘walkaround’ and ‘sit in’. The only thing you cannot do is test drive it or hear its engine note. We are pretty sure that the showrooms will not find it to be a problem to arrange for a test drive for you if you do give in a call though. We are certain too that they will follow procedure to properly sanitise the car and wear a mask beside you. You can request that too; no harm in asking.

Source: Mercedes-Benz

So back to virtual showrooms then. WapCar currently has only a few cars in their VR showroom. If you go to their website, you can browse through their catalogue of endless listings that even includes the likes of Bentley, Ferrari, and even McLaren (nope, no VR just yet, we would be excited for that though). As long as you see ‘VR’ pasted on the thumbnail, you can virtually ‘walkaround’ the car at least. There are even fewer cars with VR interior for now. They are slowly rolling out the feature to as many cars they can get their hands on though.

WapCar as a platform does show us what is possible in the new normal. It also shows a sort of alternative for Malaysia’s automotive industry future. Maybe we do not need a physical showroom that takes up huge spaces with not that many things put into it. Maybe all we need is a PC display to show us what we might get in the car. Better yet, maybe all we need is a VR Goggle to see what the car might look like on our driveway, or parking lot.

What about the showrooms? Why not just have these businesses set up online entirely? That may not seem to be such a bad idea, no? Maybe that also might make your car purchases a little bit more special since you really have to be patient. Who knows, it could be like unboxing your smartphone for the first time, or unwrapping your Christmas gift.

AMD Ryzen 4000 Desktop Series is Here! No Zen 3 Yet Though.

AMD finally released their highly anticipated latest Ryzen processor platform for desktops. We mentioned ‘desktop’ specifically because AMD has launched their Ryzen 4000 series for mobile computing earlier this year. So, here it is, the new AMD Ryzen 4000 series for desktop alongside AMD’s latest Athlon 3000 series offering.

MODELCORES / THREADSTDP (Watts)BOOST9/BASE FREQ. (GHz)GPU CORESCACHE (MB)
AMD Ryzen™ 7 4700G8C/16T65WUp to 4.4 / 3.6 GHz812 MB
AMD Ryzen™ 7 4700GE8C/16T35WUp to 4.3 / 3.1 GHz812 MB
AMD Ryzen™ 5 4600G6C/12T65WUp to 4.2 / 3.7 GHz711 MB
AMD Ryzen™ 5 4600GE6C/12T35WUp to 4.2 / 3.3 GHz711 MB
AMD Ryzen™ 3 4300G4C/8T65WUp to 4.0 / 3.8 GHz66 MB
AMD Ryzen™ 3 4300GE4C/8T35WUp to 4.0 / 3.5 GHz66 MB
Athlon™ Gold 3150G4C / 4T65W​3.9 GHz36 MB
Athlon™ Gold 3150GE4C / 4T35W3.8 GHz36 MB
Athlon™ Silver 3050GE2C / 4T35W3.4 GHz35 MB
Source: AMD

This is not the end of the story though. Keen eyed readers will note that we did say that Zen 3 is not here yet (do not look at us, we are as surprised as you are). That is because the AMD Ryzen 4000 series we see here only packs AMD’s Zen2 architecture.

At least you are still getting AMD’s Radeon graphics integrated in the CPU. The previous AMD Ryzen 3000 series came with AMD’s highly acclaimed Radeon Vega graphics. We can safely expect the AMD Ryzen 4000 series for desktop systems that was just announced to come with AMD’s Radeon Vega graphics too in that case. Until they reveal it though, we do not know.

Source: AMD

They also touted that the new AMD Ryzen 4000 series for desktop performs 2.5x better in multi-threaded applications. There are some improvements on single-thread performance too, which is nice. With the integrated GPU, there are some expected added performance there too. All this means that this should perform better in video editing and rendering works and in games. With the integrated GPU, you can even properly game without having a dedicated GPU.

Alongside the regular consumer range of Ryzen 4000, AMD also announced the AMD Ryzen 4000 series with PRO technologies. Like the notebook range of AMD Ryzen 4000 Pro series, this one is made for AMD’s business customers. Like the mobile version as well, the desktop variant gets all AMD’s security features with the PRO series CPUs.

MODELCORES/ THREADSTDP (Watts)BOOST9/ BASE FREQ. (GHz)Graphics CoresL2/L3 CACHE (MB)
AMD Ryzen™ 7 PRO 4750G8C/16T65WUp to 4.4/3.6 GHz812MB
AMD Ryzen™ 7 PRO 4750GE8C/16T35WUp to 4.3/3.1 GHz812MB
AMD Ryzen™ 5 PRO 4650G6C/12T65WUp to 4.2/3.7 GHz711MB
AMD Ryzen™ 5 PRO 4650GE6C/12T35WUp to 4.2/3.3 GHz711MB
AMD Ryzen™ 3 PRO 4350G4C/8T65WUp to 4.0/3.8 GHz66MB
AMD Ryzen™ 3 PRO 4350GE4C/8T35WUp to 4.0/3.5 GHz66MB
AMD Athlon™ Gold PRO 3150G4C/4T65WUp to 3.9/3.5 GHz36MB
AMD Athlon™ Gold PRO 3150GE4C/4T35WUp to 3.8/3.3 GHz36MB
AMD Athlon™ Silver PRO 3125GE2C/4T35WUp to 3.4/3.4 GHz35MB
Source: AMD

What Do You Mean No Zen3?

The AMD Ryzen 4000 CPU has been touted and teased with a certain upcoming Zen3 architecture that is supposed to be way more powerful than what we see on the older generation AMD Ryzen 3000 series with Zen2. With the new AMD Ryzen 4000 desktop that just launched, it seems that AMD is not including the Zen3 architecture within the CPU just yet. They did not mention also if the architecture within the Ryzen 4000 series is Zen2+, which leaves us assuming that it is still the same Zen2 application that was on the Ryzen 3000 series.

Still, there are some performance gains on all the platforms they announced, including the Athlon offerings. While they may not be as big of a performance leap we expect from the Ryzen 4000 series, any improvements is welcome. The integrated graphics may also help with budget gaming and editing rigs.

Hope for Zen3 Still Alive with Big Navi

Source: AMD

Here is the kicker for the AMD Ryzen 4000 series for desktop PCs that was just announced though; you cannot buy them. To be specific, you cannot buy them on their own. You can only get these processors from OEMs in their desktop system offerings. AMD is teasing Lenovo and HP to be the first to produce a desktop system with the newly launched AMD Ryzen 4000 series somewhere after 21st July 2020.

That also creates a room and a gap for the enthusiasts’ market where Zen3 is yet to be available. Big Navi is also expected to be launched and announced later in 2020. With that also we expect AMD to announced another variant of the AMD Ryzen 4000 series that is available to consumers as an individual part and devoid of any integrated graphics. In that, we hope that the AMD Ryzen 4000 that we expect to launch with Radeon’s Big Navi to come with Zen3 or at least a Zen2+.

Tech & Tonic Special with Red Hat Feat. Eric Quah – Brave New World

The COVID-19 global situation is a big one. It changed so many things for us. It changed the way we live, and definitely the way we work and stay productive. At the back of it all, tech companies all over the world are becoming the backbones of plenty of organisations. The ‘work from home’ trend is booming in a way never before seen.

For a company like Red Hat, transforming from an office based workspace to home based workspace is not necessarily complex. It may not be as straightforward as they make it seem though. There are still plenty of considerations for them and their clients when it comes to the quarantine procedures and working procedures.

What happens to their clients? What happens to the ongoing projects with the Open Innovation Labs? What happens to Red Hat globally? What do we do, as companies in this age?

In this Tech & Tonic special, we sit down with Eric Quah of Red Hat to find out a little bit more on their efforts to normalise during the COVID-19 crisis. Of course, we want to know how we can work a little normally at this time as well. If we learnt a thing or two in this session, we believe you might as well.

Malaysia had a TIME-out, the World had Twitter Hacked for Crypto Scam

Two days ago, Malaysia faced a meltdown. No, not the nuclear reactor type. It was mostly rage against TIME dotcom Malaysia. If you are a user, you would know that you could not have access to your internet on the 14th of July 2020 because there was some issues with TIME dotcom, one of Malaysia’s major internet service providers (ISP). For plenty of Malaysians working from home, this is a nightmare scenario. Internet was down for up to eight hours from the first reports at about 2.00 p.m. (correct us if we are wrong).

That was not a good day for TIME dotcom and their customers, me included. While that is a big deal, Twitter seems to have a bad day at the office too on the 15th of July 2020, yesterday. They had several accounts hacked, and then those accounts were used for a cryptocurrency scam.

Source: BBC

The hacked accounts are not any random accounts though. The account holders of the hacked accounts are people like former United States Vice President, Joe Biden; former POTUS, Barrack Obama; Billionaire, Elon Musk; Microsoft Founder, Bill Gates; and even Apple’s own twitter account. These are all verified accounts, by the way.

The hackers then proceed to post promises of a double return of Bitcoins as long as anyone sends them a certain number of Bitcoins to them. Twitter has locked all the affected accounts once they found out about the breach. This was several hours after the hack and scam started.

According to Twitter, the hackers managed to use some of the internal tools that only employees have access to. They are suspecting also that the hack is targeted towards Twitter employees in this case. Most of the affected accounts are also accounts with a vast following number, understandable since they want your money.

Still, twitter took responsibility and apologised to the millions on Twitter. There are no official numbers being released on how much has already been scammed, but there are estimates that the numbers have reached more than a few US$ hundred thousand in value. Twitter is currently still rectifying the issue and will issue an update very soon. You can keep up with the latest update on this issue via Twitter following Twitter Support’s account.

Self-Driving Vehicle Comes to South East Asia Courtesy of HUAWEI

With all the attention that HUAWEI is getting these past few weeks for all the wrong reasons, they are still positive. They are still Malaysia’s biggest hope to our progression toward 5G, they have collaborated with Singapore to bring more contents to their own platform, and they are still innovating on their smartphones. Also, they are still the largest network infrastructure provider in this part of the world.

Driverless cars, on the other hand, is not something that is quite prevalent here. In South East Asia at least, the most we can get is assisted braking. Even radar guided cruise control over here is not something that is readily available. To hear about a driverless car in this neck of the woods is news.

Sadly, we are not getting that technology in Malaysia. The system is placed in Thailand first. It is not a Tesla either. It is completely autonomous with no human input controls within the vehicle at least.

It is not made for commercial purposes either, so you cannot even buy it even if you have millions in the bank. Maybe you can, but that is not the point. The new autonomous vehicle is Thailand’s next step in transforming the nation into a digital one.

Technically the vehicle in question looks nothing more than a metal box on four wheels. That is because, that is all it is – a delivery vehicle to revolutionise the Thailand healthcare industry. No, it is not made to transport human beings as ambulances.

Source: HUAWEI

They are mostly made to transport medical equipment, or medical supplies either within a hospital compound or from one hospital in town to the other. Which also means that this will also be on the road. There is a problem to all these autonomous vehicles however – how are they driven?

Usually an autonomous vehicle gathers data through various cameras and sensors placed around its body panels. These data are stitched through its ‘brains’ or CPU and uploaded to the cloud for further analysis to create detailed information of the road it sees, and the objects around it. The computer within the vehicle will determine how fast it should be going, where it should be heading, and where to place itself to avoid collisions, and find the fastest route to its destination. This also means a more reliable delivery service. Important when it comes to life and death.

There is a crucial component in autonomous vehicle networks though – data. You cannot just collect endless amounts of data and not offload it and back it up somewhere else. You need to share the data, back it up, and retrieve older data for the machine to understand situations better and make decisions based on every other data. For that, you need a stable and fast internet connection. For that you can look at 5G.

In this case, HUAWEI is that big partner that brings on the 5G capabilities required for Thailand’s revolutionary delivery vehicle service for the medical field. Technically that is it, HUAWEI empowering the healthcare segment of Thailand through their 5G. There is a little more than that though.

By effectively transforming the healthcare environment with 5G infrastructures also propels Thailand at the forefront of 5G readiness. While Malaysia is aiming to get 5G to hit the streets as soon as the end of 2020, it seems that Thailand has leaped forward and start taking advantage of 5G in improving their healthcare capacity and capabilities. This is a start to a much bigger 5G future.

What do you think of Malaysia’s progress toward 5G? Which industry do you think should get 5G capabilities first? Let us know in the comments!

Another E-Commerce Challenger Has Entered the Ring – Vettons Launches

The digital marketplace in South East Asia is quite a crowded space. In Malaysia itself at least, we have Lazada, Shopee, Lelong, Mudah, and LamboPlace. Now, we have Vettons.

Launched on 7th July 2020, the platform looks to change the whole e-commerce environment in Malaysia. Yes, this is the new e-commerce platform that has been teased on social media. This is the e-commerce platform that is going to “revolutionise” online shopping in Malaysia.

Source: Vettons

Vettons is purely app based, so good luck scrolling through their web store like traditional e-marketplaces. The website will direct you to a download link on Google Play and App Store. Still, it is available for free on both platforms.

A new online marketplace is always a welcome addition in Malaysia though. Still, this is not like any other e-commerce sites like any other though. It is supposed to be cleverer.

Vettons is different because they ensure that their products are off the highest quality. Okay, maybe we are overselling that a little bit. They are just making sure that the products that are sold on their platform are genuine things from their third-party merchants.

That also means you will not see questions of whether items are genuine in the comment sections. Everything is ensured to come from partner brands. In turn, each brand ensures that their products are up to a certain standard, that is quite normal.

Source: Vettons

Of course, like other platforms too, you get the promo items or items with the lowest prices presented to you in the first page. Thing is you need to be shopping or browsing around a little bit for the algorithm to understand your purchase patterns and preferences. We can get into that a little more later.

What is even more interesting is that Vettons promises delivery within 24 hours for each item you buy. This is something that is not offered on most of the platforms in Malaysia. That means if you might need something urgently, Vettons can deliver if they have the item you want that is.

Now we get to the algorithm. They are touting a very clever interface that learns what you do and what you purchase and personalise the shopping experience to you. They are also looking to make the platform more interactive than just you shopping for things. After all, “customer satisfaction” is the main goal.

Source: Vettons

In some sense, what Vettons promises us as potential customers are not technically radical new things. They are looking to make things just a little smarter for us, shoppers. We do appreciate new things though.

Vettons is available for free on Google’s Play Store and Apple’s App Store now. For more information on Vettons, you can visit their website.

Cracking the Code to Digital Banking Success

“We live in a time of great change. Thanks to technology, the rate of change around us continues to accelerate,” said Jim Whitehurst, president of IBM. Although today’s banking landscape in Asia-Pacific is proving slow to change, the springboards that could redefine banking are quickly emerging. 

One such springboard is regulators issuing digital banking licenses in the region. The Hong Kong Monetary Authority, for example, gave out eight virtual banking licenses last year. Awardees include Ant SME Services (Hong Kong) Limited, Ping An OneConnect Company Limited, Tencent’s Infinium Limited, and Xiaomi’s Insight Fintech HK Limited. Depending on the country, the licenses would allow non-banking entities to conduct banking activities such as taking deposits from retail customers and giving out loans to businesses. Since such firms are not required to have physical branches, they are also called online-only, virtual, or neo-banks. Examples of virtual banks in the region that are already in operations include Tencent’s WeBank in China, and Kakao Bank in South Korea. 

These new entrants, together with fintechs, have raised customers’ expectations of banking services. Recent research from independent research firm Forrester found that 77% of Asia-Pacific banking customers prefer to interact with their financial services providers on digital channels, especially in mobile-first countries such as Mainland China, India, Indonesia, and Thailand. Nearly three-quarters of them also believed that they should be able to accomplish any financial task on a mobile device. 

Photo by energepic.com from Pexels

As the incumbent banks in Asia-Pacific are finding ways to address those changes head-on, they also need to look at their IT infrastructure, which supports and enables their business models. This is because the IT infrastructure handles the most demanding compute transactions such as trading stocks, bonds, currencies, or derivatives, or allowing retail customers to make purchases using a smartphone app. 

Simplifying IT to drive better business outcomes

Established banks today are running on core systems that are often inflexible, expensive to maintain, and difficult to integrate with customer channels. Moreover, while integration is necessary, it is not sufficient to be able to create the technology platform flexibility necessary to lower operating costs, adapt to changes quickly, and optimize customer engagement. To overcome these challenges, banks in Asia-Pacific are working to transform their often monolithic, rigid, legacy IT architecture to a more open architecture that provides the agility to deliver dynamic business needs. This enables them to: 

Optimize operations by streamlining processes

Since a single customer record can have various finance-related transactions associated with it, banking systems based on application programming interfaces (APIs) can better service multiple activities associated with a single customer record. Banks can further improve operational efficiency by deploying an API integration tool, which connects externally facing APIs with the internal banking APIs and systems of record. It transforms and directs incoming API requests to the appropriate endpoint within the IT environment, allowing changes to the back-office without impacting customer engagement services.

The issuing of digital banking licenses and introduction of online-only financial institutions in the region have raised the expectations of banking services of today. With banking customers in the region preferring digital channels to interact with their providers, incumbent banks in Asia-Pacific will have to find ways to address these needs by looking at their IT infrastructure to support and enable their business model.

Additionally, banks can leverage microservices to expose individual functions, facilitating new service implementation as well as existing service updates. A microservices-based architecture can help banks better integrate their services into their partners’ platforms to deliver more services to customers. Since microservices can be reused, they also flexibly support and maintain production services by removing single points of failure in end-to-end flows. To reap the full benefits from microservices, they should be coupled with containers, which enable the portability of decisioning systems, across hybrid cloud environments.

Consistently deliver good customer experience in a standardized way despite changes in the business

Banks were initially built based on the branch office model, and were later supported by call centers and digital channels. These changes call for the IT architecture to be enhanced so that IT can effectively support new business models. However, there might be cases where IT architects missed integrating IT enhancements or new channels with existing operations, leading to data silos.  

This is where standards, which can be critical for processing within the back office, can help. They are able to provide a foundation for a uniform system blueprint that gathers more detailed and consistent customer data that can be more easily combined across different transactions and banking channels. Since banks do not have the luxury of shutting down operations to rebuild, applying consistent standards across the board helps to more easily modify processing while still running and maintaining established levels of customer support. API implementation and reuse from shared catalogs can help to enforce adherence to standards and accelerate delivery.

Support business agility through continuous delivery

As change is the only constant, banks need to be able to rapidly develop and modify servicing logic, business rules, and predictive models to adapt to changing customer demands, comply with new regulations, and respond to new competitive offerings. A modern, microservices-based architecture can help banks gain that agility by enabling them to adopt continuous integration and continuous delivery (CI/CD) so that they can build, deploy and manage apps quickly. 

Open source will be key to transforming the back-office

As more banks are embarking on the modernization journey to simplify IT, they are harnessing open source solutions to support customer engagement applications and deliver delightful customer experiences. According to The 2020 State of Enterprise Open Source: A Red Hat Report, 93% of IT leaders from the financial services industry globally said enterprise open source is important to their organization, and cited IT infrastructure modernization as one of the top three use cases for the technology. Respondents cited top reasons for using enterprise open source as being able to gain access to latest innovations and achieve higher levels of  security. 

Thailand’s Kasikorn Bank (KBank) is one bank that has benefitted from enterprise open source. It tasked its tech arm, Kasikorn Business-Technology Group (KBTG), to update and optimize its IT infrastructure to ensure that its mobile banking app is feature-rich, user-friendly and reliable even as the user base grew. KTBG did so by deploying Red Hat’s open source solutions, including Red Hat Enterprise Linux, Red Hat JBoss Enterprise Application Platform (JBoss EAP), Red Hat AMQ, and Red Hat OpenShift Container Platform.

Coupling the tech deployment with DevOps and agile methodologies, KTBG achieved the speed and scale KBank needed such that it can now handle 5,000 transactions per second. The open, modern IT architecture also enabled KBank to easily connect with its business partners’ systems to deliver more features on its mobile banking app, and provided a responsive, reliable application environment that reduced application development time from one month to two weeks. All in all, the changes that are reshaping the financial services industry offer established banks in Asia-Pacific opportunities to adopt technology that can increase their competitiveness and agility. In response to this, banks in the region have enhanced many of their customer-facing front-end operations with digital solutions. However, the front-office experience only makes up a small part of the entire process. Most of the servicing happens on the back end, often using numerous manual touchpoints that are rarely exposed to customers. Having a digital banking platform built on enterprise open source can help banks simplify IT and break down barriers between the customer engagement and back-office teams. With a stable yet flexible platform that can scale and adapt, banks can deliver a streamlined and frictionless customer experience that meets their expectations, therefore cracking the code to becoming successful digital banks that can compete effectively with new entrants.