Up until the early part of this year, simple daily activities such as taking a train to work, entering a crowded elevator, and sitting down in an open workspace with colleagues were things no one would hesitate to do, and perhaps even took for granted. The appearance of the COVID-19 pandemic changed that in almost an instant. For employers and employees, the workplace experience moving forward may never be the same, ever again. Businesses are undergoing massive changes in a transformation process to meet the needs and demands of the post-pandemic world.
What does that look like for an enterprise? The answer is simple: create a new model of hybrid working where employees continue to work remotely, only coming into the office to collaborate on projects. In this scenario, the office then turns into a business center – or collaboration space – which may also indicate the end of the open office era and a shift in the purpose of a company’s headquarters as we once knew it.
We all know that this shift is here to stay. According to recent research from Gartner, 82 percent of company leaders are planning to let employees work remotely, at least some of the time. And a new global Lenovo study finds that employees expect a similar swing in employer mentality, with 52 percent of respondents noting they believe they’ll continue to work from home more than they did pre-COVID-19 – even after social distancing measures lift.
As employers realize that this distributed workforce is not going anywhere, the shift to the office as a business center will only continue to grow. This will make the need for a solid IT foundation, inclusive of dependable employee personal devices, strong cybersecurity software (and education), and remote IT support even more integral than it once was.
In looking at the role of technology and how it has evolved during this pandemic, we can take a step back to when COVID-19 first started to impact businesses globally. The number of remote employees increased at a pace more rapid than anyone expected or was even prepared to handle. As a result, collaboration tools such as Microsoft Teams and Zoom saw usage skyrocket, with Teams seeing an increase of users as much as 70 percent and Zoom revenue soars 169 percent ever since the pandemic first struck. In this process, as employees and consumers alike started leaning on videos to spend time with coworkers – whether for meetings or company “happy hours” – these tools evolved their functionalities to make the user experience more seamless.
Today, employers have started to realize that their employees have been just as productive from home as they would have been in the office. Lenovo’s research shows that almost two-thirds of the global workforce surveyed feel they are more productive working from home than in the office. So, the question then becomes – why bring them back to the office, and why not instead save on real estate costs and invest in stronger technology to equip a hybrid workforce?
With that mindset, technology will only continue to evolve to meet employee and employer needs. Beyond collaboration software, the other tools that remain central for employee productivity in our hybrid work environment include personal laptops, noise-canceling headsets, and large monitors.
In the office, that may mean creating a “touchless environment” where employees have their collaboration technology to minimize physical contact. Or it may mean creating smaller phone booths and huddle spaces as a move away from the open floorplan, which could be equipped with standalone video software making it easy to collaborate from one room to the next. On the go, it may be arming employees with a foldable PC that makes it easier and more convenient to transition from the office to a coffee shop to home or anywhere in between. And at home, it may require employers to invest in products employees need for their “home office,” such as standing desks or ergonomic chairs.
For IT departments, this makes it integral to invest in the infrastructure that enables IT to manage a large remote workforce. This can include increasing cloud storage for more remote storage, doubling down on security solutions to manage the increase in cyber threats, and remote IT solutions to help troubleshoot employee tech issues from afar.
While the new “business center” model may not be a fit for all organizations, one thing we know is that office as we know it will be different in the coming years. Work from anywhere will become a norm, company real estate footprints may shrink, and employees will expect much more of their employers than ever before.
The Malaysian creative industry is climbing up the ladder! Since it’s nascent years, the industry has been working to create innovative content and share Malaysian stories. The Malaysian Digital Economy Corporation (MDEC) has been hard at work promoting and upskilling the industry’s key players since 2009 and it has been endeavouring to create an international platform to grow and progress the ASEAN region’s animation and emerging media industries. Kre8tif! was their chosen platform to marry regional talent with international players.
Kre8tif! 2020 is happening on the 7th to 10th of September 2020! This is an interesting conference that highlights the Malaysian Digital Content industry. It is happening virtually now, with over 700 participants from all over the world. You can even attend it for free. Participants will be able to gain insights from companies like Netflix, Epic Games, Pixar and Disney!
In this podcast, we spoke to Hasnul about this year’s Kre8tif! conference and how they are pivoting themselves around the current pandemic. We got a little insight too on what we can expect from this year’s virtual conference! You can find more information on Kre8tif on https://kre8tif.com.my/!
Hasnul Hadi is currently the Vice President of the Digital Creative Content Division over at MDEC. He has spent nearly a decade advocating and championing the game development and creative industry in Malaysia. He and his team have been tirelessly working away behind the scenes pushing policies and connecting companies to build the creative industry. Aside from his dedication in making Malaysia a creative powerhouse in the Southeast Asian region, he’s also an avid gamer. He’s spent many hours honing his gaming skills behind a keyboard, on a controller and on-the-go!
2020 will be remembered as the year the world experienced its largest ever work-from-home experiment as the global pandemic forced businesses to move operations online and adapt to a new distributed workforce.
As some markets around the globe gradually ease some restrictions and allow employees to go back to the office, the situation remains in a delicate balance and work as we know it has been redefined for many. Increasingly, organisations are embracing the new work model and the many benefits that come with it including increased employee well-being and better work-life balance. In fact, some organisations are now establishing permanent work-from-home policies with 60 percent of the largest companies integrating flexible virtual-physical collaborative environments by 2021, according to Bain & Company. This is supported by Lenovo’s Work From Home survey which found that nearly half (46 percent) of employees are as productive when working from home as they are in the office, with 15 percent saying that productivity increases at home.
The survey also found that 87 percent of workers feel somewhat ready to adapt to a distributed, work-from-anywhere environment if required. So too are cybercriminals. The looming uncertainty among employees of the delicate, everchanging global circumstances, combined with their unfamiliarity with the new work arrangement, has created a wealth of opportunities for cyber-attacks. Cyber criminals are taking advantage of the situation to launch COVID-themed attacks, phishing attempts and spread fake news. In Malaysia, cybersecurity cases have seen a surge of more than 90% during the Movement Control Order (MCO) so far compared to the same period last year, CyberSecurity Malaysia revealed.
Watch for your blind spots
With employees accessing confidential data from various devices, locations, and unsecured networks, it opens more endpoints and vulnerabilities for cyberattacks. In our hyper-digital and mobile world, hardware security is becoming ever more critical, as across the globe, each person is expected to own 6.58 network connected devices in 2020. In fact, according to cybersecurity solutions provider Sepio Systems, there has been a 300 percent increase in the number of new connected devices from unknown vendors attached to the enterprise network.
While a majority of employees are working primarily from home, it is only a matter of time before they begin heading back to shared workspaces, coffee shops and planes and once again enjoy the flexibility of working from anywhere. This means that an organisation’s network, database and confidential files may be accessed from unsecured VPNs, unknown networks, and rogue access points. Without proper security standards put in place, hackers can easily gain access to an organisation’s network via vulnerable devices and execute attacks remotely. Organisations must take this into consideration and be on the offensive to mitigate potential attacks before malicious entities infiltrate company systems and confidential data.
Adopt a Zero Trust mindset
The nature of a distributed workforce removes the luxury of face-to-face identification and validation. Tech Wire Asia reported that cyber scams based on COVID-19 becomes prevalent in recent months, as hackers look to capitalize on the virus-driven uncertainty affecting individuals, enterprises, and governments. This means that organisations must double down on their efforts in credential and access management and continue to educate employees to identify and weed out impersonation scams and phishing attempts. As hackers grow in sophistication, organisations and employees must take a Zero Trust. In order to protect business and employee data, organisations must implement a system to ensure that the right people have access to the right data at the right time, on a ‘need-to-know’ basis.
Empowering a distributed workforce with cybersecurity
To reap the full benefits of a distributed workforce in the long run, organisations must provide employees with secure devices and create a safe digital environment to operate in, allowing them to focus on the job at hand. This shift to a decentralised work environment means that IT teams must have extended visibility over digital platforms and the organisations digital ecosystems in order to identify and mitigate potential threats in a timely manner.
However, with the shortage of cyber talent and growing digital footprint, this can take a toll on IT teams. IT teams must be supported to enhance their capabilities with solutions that provide both hardware and software security. For example, Lenovo’s ThinkShield solution helps secure devices from development through disposal, giving IT admins more visibility into end points and providing easier and more secure authentication. Lenovo has also partnered with SentinelOne to leverage its behavioral AI technology to predict tomorrow’s attacks today and allow ThinkShield devices to predict cyberattacks and enable devices to self-heal from any attack instantaneously, adding another critical layer to our ThinkShield offering.
As employees have quickly adapted to new work structures in these unique times, organisations must also embrace the risk that comes with it and put in place the right measures and solutions to create a secure and robust environment for employees to operate in. One way Lenovo helps organisations empower employees is by offering services that supports remote workers. For employees who do not have access to IT helpdesks, Lenovo’s Premier Support allows for direct, 24/7 access to elite Lenovo engineers who provide unscripted troubleshooting and comprehensive support for hardware and software. This results in less downtime for end users when things go wrong, freeing IT staff up to focus on strategic efforts.
Only then will organisations and employees be able to reap the full benefits of a distributed workforce and build a stronger digital foundation to effectively navigate and succeed in the new world of work.
As the world rapidly evolves, digitalization is taking place across all aspects of life, and ushering in a rise in cloud adoption. Today, it is vital for employees to understand and acquire the skills it takes to succeed and stay relevant for jobs in the digital economy. Cloud architects must keep up with the pace by adapting and expanding their existing skillset in order to be considered valuable candidates and employees.
As cloud adoption rises, it is not surprising to see growing demand for cloud expertise. Based on the Malaysian Institute of Accounts’ “MIA-ACCA Business Outlook Report 2020,” 25% of organizations in Malaysia say they are allocating at least 10% of their budget for technology, including investing in big data analytics (64%), cloud computing (57%) and more.[1] Yet, research shows that 90% of IT decision-makers report cloud skills shortages in their workforce.[2]
When I first started out in the IT industry years ago, the role of cloud architect was almost nonexistent. However, cloud adoption has grown considerably since then, and the role of cloud architect is currently in high demand and will continue to present endless opportunities for business growth and innovation.
But first – what does a cloud architect do?
Cloud architects are responsible for managing an organization’s cloud computing architecture. They have in-depth knowledge of the architectural principles and services used to develop technical cloud strategy, assist with cloud migration efforts, review workload architectures, and provide guidance on how to address high-risk issues. To do this, cloud architects need a mix of business, technical, and people skills, as well as an understanding of the always-evolving, technical training that may benefit their team.
At Amazon Web Services (AWS), I lead a team of cloud solutions architect in Southeast Asia, and we are constantly on the lookout for individuals with a builder’s mentality and a desire to build, invent, and innovate on behalf of their customers. This is especially important as the role of cloud architect has evolved beyond just architecting infrastructure solutions like database and storage, to building and innovating reliable solutions that involve emerging technologies such as machine learning.
What skills are most important for a cloud architect?
Flexibility and Eagerness to Learn
A cloud architect must be able to work in a wide variety of scenarios and be open to learn the unique requirements of each project. With a curious mind-set, cloud architects can be better equipped to seek out new approaches to problem solving.
Cloud architecture professionals must possess strong time management skills. Their days are varied and can include customer meetings to discuss problems and needs and designing architectural frameworks for those needs. As such, cloud architects are mindful to plan their days, prioritize their time on tasks, and understand how to maximize small pockets of time.
Communication Skills, Business Acumen, and Decisiveness
Cloud architects are encouraged to ask for a seat at the decision-making table and be prepared to communicate their design to any stakeholder. Successful cloud architects know how to communicate to audiences with little or no technical knowledge, while aligning their recommendations to business imperatives and the bottom-line. Other than that, stakeholders also rely on cloud architects to provide guidance from a calm, leading place of domain authority.
Industry Technical Credentials
A cloud architect must also possess the necessary technical skills to serve as the foundation for cloud architecture planning and management, including basic programming, software development and continuous integration, database, networking and security skills, modern application architecture skills, and more.
Additionally, cloud architects can attain an industry-recognized certification, such as the new AWS Certified Solutions Architect – Associate certification, which validates the ability to design and deploy well-architected solutions on AWS that meet customer requirements.
Over the last few years, I have seen cloud computing evolve from a relatively unknown technology to a leading driver of business results. While the technology has grown and changed significantly, most skills needed to succeed in its use have remained largely constant. By committing to understand how to use cloud to its full potential – and empowering the professionals who make that possible – we can make the most of the tremendous opportunity cloud creates for businesses and employees to thrive.
[1] MIA (Malaysian Institute of Accountants) and ACCA (Association of Chartered Certified Accountants), Business Outlook Report 2020, 2020
Paul Chen is the head of Architecture for Amazon Web Services ASEAN, Paul is responsible for managing a regional team of Solutions Architects, creating architectural best practices and working with customers on how they use the cloud for business transformation.
He has 30 years of pre-sales leadership and solutions experience in the IT Industry, with 15+ years in technical management across ASEAN and Asia Pacific. His breath of technology experience includes cloud architectures, application solutions development, database platforms, web-based applications, networking, enterprise mobility solutions, virtualized unified communications and customer experience platforms.
Can you briefly explain AWS Outposts?
AWS Outposts is here to support your applications that have low latency or local data processing requirements on premise. These applications may need to make near real time responses to end user applications or need to communicate with other on-premises systems or control on-site equipment. These can include workloads running on factory floors for automated operations in manufacturing, real time patient diagnosis or medical imaging, and content and media streaming. You can use AWS Outposts to run applications that need to access data stores that will continue to remain on-premises.
Businesses in Malaysia are stuck somewhere in between when it comes to could computing and going digital. Can AWS Outposts help them accelerate their digitisation? How can they benefit from it?
We continue to believe that in the fullness of time, the vast majority of companies will run almost all of their IT workloads in the cloud. It is today and always has been a priority for us to make it easy for customers to run AWS as a seamless extension of their existing on-premises infrastructure. However, we have many customers who are going to be running on-premises data centers alongside AWS for many years to come and at varying paces. These customers are looking to us to help ensure that they have seamless integration between these two environments. That’s why we have been investing so much in hybrid capabilities over the past several years.
AWS offers the broadest and deepest hybrid capabilities including data integration and transport services, integrated and dedicated networking services, and identity and access management solutions fully integrated with the on-premises environment. Today, customers can take the tools they have from VMware and use them to run their workloads on AWS. This partnership makes it easy for customers to run in a hybrid mode between AWS and their VMware-based on-premises deployments using the same VMware tools and skillsets they have today. And with the availability of AWS Outposts, customers can now use the same AWS APIs, control plane, tools, and hardware on-premises and in the AWS cloud to deliver a truly consistent hybrid experience.
Why choose Outposts instead of using the AWS’s pre-existing cloud infrastructure?
AWS Outposts is designed for several different uses cases where workloads need to run on premises due to latency requirements, like:
Manufacturing automation—operating manufacturing process control systems and automated plant assembly lines
Health care—delivering real-time medical diagnostics and imaging to physicians
Telecommunications—building new network services and deploying virtual network functionality
Media & entertainment—delivering live event streaming, real-time gaming, rendering, and VFX
Financial services—developing low latency trading platforms in a secure environment
Retail—delivering real-time interactive retail services and unifying apps across environments
With Outposts, customer can benefit of running low-latency workloads, processing data locally and be able to harness the innovative services available on the AWS cloud. This can mean advanced analytics to monetize data or adding machine learning and artificial intelligence services such as Amazon Rekognition, Amazon Personalize and Amazon Comprehend.
Customers should run AWS Local Zones when they need to run their applications with single-digit millisecond latencies close to end users, but they don’t want to build and operate a datacenter or co-location facility. They can run the parts of their application in the Local Zone that requires ultra-low latency and connect back to the rest of their application and the full range of services running in AWS.
Customers should run AWS Wavelength when they want to build an applications that require single digit millisecond latency to mobile and connected devices over the 5G network. A range of emerging applications like machine learning inference, industrial IoT, and AR/VR require ultra-low latency to serve mobile users and connected devices, ad developers can place the parts of their application that require single-digit millisecond latency at the edge of the 5G network and then connect back to the rest of the application and the full range of services in AWS.
During the launch at AWS Re:invent last year, AWS announced that it was partnering with Verizon in the US. Why launch with a telco provider?
Amazon is partnering with Verizon to incorporate AWS WaveLength technology into parts of its wireless network. Amazon is also working with other global partners, such as Vodafone, KDDI and SK Telecom to provide this capability. This capability will result in fewer disruptions and shorter lag times when streaming videos, among other applications.
Who are your partners in rolling out Outposts in Malaysia? What are the roles that they are playing in providing the service to customers?
One of the partners in Malaysia is Maxis where they will incorporate Maxis cloud offerings and professional services to incorporate hybrid cloud and technologies to address edge computing.
We also have InfoFabrica who will be working with us to help outfit interested customers with Outposts.
We operate on a few models; customers will come directly to us or work with partners with Malaysia. Marketplace model – direct from us. Reseller model – contact reseller and work with the customers on the Outposts. – NSI model – customer work through NSI.
AWS Partner Network (APN) Partners provide technology and consulting services to help customers migrate, build, and run applications using AWS services.
APN Consulting Partners around the globe can help you with strategy and technology advisory services to migrate your on-premises applications onto Outposts as well as a variety of installation and maintenance options. You can also use Outposts validated technology partner solutions to build and run your applications on Outposts.
Does Outpost require a stable internet connection to operate? Can customers use Outpost offline? What happens to workloads if internet connection is lost suddenly?
To provide a consistent user experience, AWS advises customers to have 1GB internet over direct connect or VPN. The rack only needs 10MB to run but AWS recommends a default of 1 GB to be safe.
An AWS Outpost relies on connectivity to the parent AWS Region. AWS Outposts are not designed for disconnected operations or environments with limited to no connectivity. We recommend that customers have highly available networking connections back to their AWS Region. If interested in leveraging AWS services in disconnected environments such as cruise ships or remote mining locations, learn more about AWS services such as Snowball Edge.
If connection is lost suddenly, EC2 instances and EBS volumes on the Outpost will continue to operate normally and can be accessed locally via the local gateway. Similarly, AWS service resources such as ECS worker nodes continue to run locally. However, API availability will be degraded, for instance run/start/stop/terminate APIs may not work. Instance metrics and logs will continue to be cached locally for a few hours and will be pushed to the AWS Region when connectivity returns. Disconnection beyond a few hours however may result in loss of metrics and logs. As Route53 DNS will not resolve when disconnected, an on-premises DNS resolver should be used if network disconnections are expected. If you expect to lose network connectivity, we strongly recommend regularly testing your workload to ensure it behaves properly in this state when an Outpost is disconnected.
AWS Outposts are a managed service according to your website. What does “Fully Managed” mean? What does this entail?
AWS Outposts is the only fully managed offering available to customers today. AWS delivers, installs, and maintains the infrastructure the same way as we do in our data centers. Competitive offerings do not address key customer pain points in a production grade hybrid environment. They require customers to build against a limited set of services and APIs, forcing them to write custom software that quickly becomes inconsistent and incompatible with cloud services. It requires customers to set up and manage different operating environments for each site, resulting in duplicate effort, higher complexity, and increased risk. Customers must also manually manage, upgrade, and patch software themselves, and risk dropping out of compliance if they fail to upgrade. Customers also have to purchase hardware from third party vendors, who are responsible for providing the first line of customer support, making it administratively difficult to debug and resolve their issues.
How secure is AWS Outpost? Are there built-in redundancies when it comes to preventing data loss and data security?
Each AWS Outposts rack has a built-in tamper detection and a lockable door. AWS engineered a capability in a form of security key that looks like a screw specifically made for the chip. To remove the hardware from the rack, you must use the screw and turn it and it will crush the security chip key and once its crushed, the server and the data is protected. It is also encrypted by default.
AWS Outposts builds on the AWS Nitro system technologies that enables AWS to provide enhanced security that continuously monitors, protects, and verifies your Outpost’s instance hardware and firmware. With AWS Nitro, virtualization resources are offloaded to dedicated hardware and software minimizing the attack surface. Finally, Nitro System’s security model is locked down and prohibits administrative access, eliminating the possibility of human error and tampering.
AWS Outposts have an updated shared responsibility model underlying security. AWS is responsible for protecting Outposts’ infrastructure similar to how it secures infrastructure in the cloud today. Customers are responsible for securing their applications running on Outposts as they do in the Region today. With Outposts, customers are also responsible for the physical security of their Outpost racks, and for ensuring consistent networking to the Outpost.
Securing data
Data-at-rest: Data is encrypted at rest by default on EBS volumes on Outposts.
Data-in-transit: Data is encrypted in transit between Outposts and the AWS Region.
Deleting data: All data is deleted when instances are terminated in the same way as in the AWS Region.
AWS Outposts have been out for more than half a year now. How many countries is the service available in?
Outposts can be shipped to and installed in the following countries
NA – US, Canada, Mexico
EMEA – All EU countries, Switzerland, Norway, Bahrain, United Arab Emirates (UAE), and Kingdom of Saudi Arabia (KSA), Israel, South Africa
APAC – Australia, New Zealand, Japan, South Korea, Hong Kong Special Administrative Region, Taiwan, Singapore, Indonesia, Malaysia, Thailand, India
SA – Brazil
Support for more countries is coming soon.
Have there been any particular segment of customers that have adopted Outposts more than others? Do you see an opportunity for other segments to take advantage of Outpost?
There has been broad interest in AWS Outposts from both enterprise and start up customers, across a range of industries including financial services, e-commerce, healthcare and manufacturing.
With AWS Outposts infrastructure, customers in manufacturing can AWS services to run manufacturing process control systems such as MES and SCADA systems and applications that need to run close to factory floor equipment. These on-premises applications can integrate with services running in the AWS Region for centralized operations.
Healthcare customers can apply analytics and machine learning AWS services to health management systems that need to remain on premises due to low latency processing requirements. This will enable rapid retrieval of medical information by storing data locally on Outposts.
At the launch, Andy Jassy mentioned that the launch of AWS Outposts is step in providing services for edge computing. How does Outposts do this?
One common scenario for AWS Outposts is running applications that need single-digit millisecond latency to end-users or onsite equipment. Customer may want to run graphics-intensive applications such as image analysis that need low-latency access to end-users or storage-intensive workloads that collect and process hundreds of TBs daily. Others may need to run compute-intensive workloads on their manufacturing factory floors with precision and quality. Customers want to integrate their cloud deployments with their on-premises environments and use AWS services for a consistent hybrid experience. Outposts is both a way to deploy an AWS-centric hybrid-cloud and an edge computing approach.
How do you see the landscape changing with the introduction of AWS Outposts?
With the introduction of AWS Outposts, customer from a broad array of industries can bring the benefits of cloud computing right to their business door-steps. Business solutions requiring low latency performance can seamlessly be integrated to the cloud and deployed to provide a truly hybrid experience. Customers that have large amount of on-premise data can also process these sets of data in more meaningful ways to monetize the data assets. In this AWS hybrid-cloud approach, you use the same AWS application programming interfaces (API), tools and infrastructure both on your premises and the AWS cloud. Outposts bring native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility.
With Malaysia’s big move into supporting and growing its tech space, particularly its animation and game development segment, where do you see AWS Outposts fitting in?
In the gaming industry, the applications tend to be very sensitive to latency and require considerable processing resources to provide rich animation and customer experience.
With AWS Outposts, gaming developers will have access to the latest GPU innovations on premises for graphics processing, audio and video rendering, and for running other media applications. Support live and real-time event streaming applications that require low latency by running those applications in on-premises locations close to end users.
The world is quickly changing and technology is moving forward at a pace which hasn’t been seen before. The main impetus behind the progress which we experience is the internet. The internet has changed the way we communicate and experience things. In fact, it’s made the world even smaller. However, the way we connect to it needs to continue evolving to keep up with the pace of innovations. We’re talking about low latency connectivity and processing.
Over the years, we’ve managed to push the current connectivity to the edge when it comes to connectivity. With the advent of 5G and more importantly, the Internet of Things (IoT), there is an increasing demand for greater compute power and quicker outcomes. This is where Amazon Web Services (AWS) has stepped up with their new AWS Outposts technology. While Amazon isn’t the first name you’d necessarily think of when it comes to internet technologies, the are one of the foremost companies in the world when it comes to providing cloud infrastructure.
Opening Up New Possibilities with Low Latency Hybrid Computing
AWS Outposts allows users and developers to have low latency or local data processing on premises. This enables companies to have near real time responses when using or interfacing with AWS’s many services. It also bridges the lag in communications when the service needs to rely on the cloud. This also opens up larger possibilities to automate and regulate processes in new places such as the factory floor or in production outfits that require low latency. AWS Wavelength further strengthens the low latency with single digit latencies and enables 5G connectivity.
The near instantaneous latency between data lakes and data points on premise allow companies to adapt and react to situations better. Take for instance in the case of healthcare and medicine, having AWS Outposts on site would allow real time diagnostic data to be communicated to physicians for them to be better informed when they make critical treatment decisions. It can also open avenues for real time robotics in surgery. Perhaps more relevant to us as consumers, AWS Outposts also allows more seamless setups when we look into things like streaming (Netflix and Amazon Prime Video) or event real-time cloud gaming. Even AR and VR will expand with the advent of such a powerful architecture. Effectively, the availability of these hybrid cloud solutions will effectively open new doors in every industry.
Seamless Integration with the Cloud
AWS Outposts doesn’t necessarily work alone. In fact, the service will allow companies to quicken their eventual move to the cloud. AWS believes that even with the hybrid computing approach now, “in the fullness of time, the vast majority of companies will run almost all of their IT workloads in the cloud“. With that in mind, they’ve designed AWS Outposts to work seamlessly with their existing cloud services. Companies are able to adapt and experiment with workloads on the cloud and over Outposts for the best outcomes. What’s more, the AWS Outpost rack can be customised to meet the unique needs of the customer – this includes the recently announced AMD EPYC powered instances.
Even when it comes to the user interface, AWS Outposts share the same interface with AWS cloud services. Users won’t need to relearn a new interface to take advantage of AWS Outposts. In fact, they can use the exact same interface for both on-premises and cloud. This also applies to services that are running atop AWS such as VMWare’s on premise solutions. The only difference would be that they will still be able to access their on-premises AWS Outposts server even when internet connectivity goes down. This also serves as a redundancy that will keep local workloads running. Once internet is available again, the servers will seamlessly synchronise with the cloud where necessary. Prolonged outage, though, may cause some data loss.
That said, Outposts doesn’t require the fastest internet to be able to function. In fact, AWS states that the minimum required is a 10Mbps connection. However, they advise to have 1Gbps for better performance.
Innovating Securely & With Peace of Mind
Bringing AWS Outposts to your premises can be daunting when you think of it; you’ll be having a server rack in house. So what happens if something goes awry? Well, first off, you can bring down your blood pressure a little bit as AWS Outposts is a fully managed service which means that AWS will come and service the hardware on a regular basis just like they would any of their own data centers. It also means that if anything goes awry – you can simply call AWS and they’ll get it sorted for you.
Servicing and maintenance aside, with the Outposts possibly handling a large amount of sensitive data, it wouldn’t be surprising to worry about data security. AWS reassures us that the AWS Outposts is safe. In fact, their approach to security starts with the rack which comes equipped with built-in tamper detection and a lockable door. The door is outfitted with a special key that, when tampered with, automatically encrypts the data within the server; making life a miserable mess for anyone who tries to take it.
On top of that, AWS Outposts builds on AWS Nitro – a security system for AWS which continually monitors, protects and verifies the hardware and firmware of the setup. It also secures and locks down instances running on the Outpost to ensure that human error is reduced. However, AWS does stress that the security of AWS Outposts as a whole is a shared effort where it can only secure the hardware and instances being run; but when it comes to the applications and software being developed on the platform, it needs to be secured by the developers.
That said, AWS Outposts is an impetus that could lead to further developments that will spur more advancement. It brings the power of the AWS cloud on-premise for corporations needing low latency connectivity to their compute and also bridges the transition for companies which are still struggling to adopt the cloud fully.
This article was written based on an interview with Paul Chen, Head of Solutions Architect for ASEAN at Amazon Web Services (AWS).
If you follow the tech space closely, you would, by now, understand that the way forward is 5G. Every other manufacturer has jumped on the 5G bandwagon now. The upcoming Samsung Galaxy Note20 series will all come with 5G support out-of-the-box. 5G is not here yet, but the devices are leaping ahead; “just in case,” they say.
At this point of time, there is only a few companies in the world that makes chipsets that supports 5G functionality. Well, most major ones anyway. HUAWEI, Samsung, and Qualcomm make 5G chipsets that fits all kinds of budget.
There is another manufacturer of chips that we forgot about though. Well, not forgot about, just that they have not been exactly chatty about their products. That manufacturer is MediaTek. If you have not heard of them before, where have you been living all your life?
For your benefit though, MediaTek is one of the major chipset manufacturers in the big world that is the smartphone industry. Their chips can be found on some very reasonably priced Android devices. Recently they launched their new 5G chipset series starting with the Dimensity 1000. The Dimensity 1000 is MediaTek’s latest flagship class chipset offering with 5G connectivity. To address the mid-range 5G smartphone market they have just introduced the Dimensity 720 System on a Chip (SoC) today.
The Dimensity 720 SoC is still a 7nm process chip with 5G connectivity like Dimensity 1000 from MediaTek. The difference is in price and what it can do. It is still no slouch though.
The construction of the MediaTek Dimensity 720 SoC is still quite traditional in the chipset context. The chip is still running on ARM’s big.LITTLE architecture, nothing new there. There are two big ARM Cortex-A76 cores clocked at 2GHz for all the big, heavy operations. Then there are six littler ARM Cortex-A55 cores that clocks at 2GHz as well for all the lighter operations. This is effectively an Octa-Core processor in this case. Graphics are handled by ARM Mail G57 GPU integrated within the SoC
Here are everything else you need to know about the chipset:
90Hz refresh rate support with HDR10+
up to 64-Megapixel single sensor, or 20-Megapixel + 16-Megapixel dual camera set up
Artificial Intelligence (AI) image enhancement with improved AI Processing Unit (APU)
Integrated Voice Wakeup technology for less power consumption on voice activations
dual-mic support with noise suppression for voice assistants
LPDDR4X
UFS 2.2
Dual 5G and 4G SIM support (sub 6GHz networks)
There is no information on which devices will come with the new MediaTek Dimensity 720 SoC just yet. Then again, there are no devices in Malaysia that is sporting the Dimensity 1000 SoC just yet too. More information on the Dimensity 720 can be found on their website.
Just a few days ago we see BMW launching their BMW X5 xDrive45 M Sport. In that launch they also launched an AR app that allows you to view the car in person via your smartphone. There is something lacking though, you do not get to get into the car.
There is another site that gives you a tour around the car though. They are also giving you a tour inside the car. You can also view other cars, not just a BMW. Welcome to the normal.
The site in reference is WapCar. The function is newly launched though so there are limited resources for now. Still, this is a sign of a new coming of age in the automotive industry.
Sure, you could go to any car manufacturer’s site to customise your car options and see the results of the customisation on a virtual image platform on the website. Technically what you are seeing here is not technically new technology. But you are probably looking at a revolution of an industry in Malaysia.
Source: Merceds-Benz
Customising your vehicle before you buy them is nothing new. You would want to buy a car that you want in specs and equipment list that you want, very normal. Usually, you would go to a showroom to look at the cars, get a feel, get a quotation, decide on what you need in the car, and buy them. Either that, or go to a car show, or exhibition held by showrooms or brands (there is one upcoming one by NAZA, by the way). That is the general norm in Malaysia. Customising cars on websites in Malaysia then, is not very common.
Since the COVID-19 crisis hits globally though, things have changed. We go out less, we are a bit more paranoid with people, we try to not crowd a place, and we also try to avoid contact with other people not in our bubble or even public objects that could be a bridge between you and other people. So, how do we buy things now?
The ‘new normal’ as they call it, sees a big boom in the digital space. Again, they are not technically new technology. Things like Shopee, Lazada, GrabFood, MyGroser, Tesco Online, Lalamove, GrabExpress, FoodPanda, GoGet, and such have existed forever (well; not forever, just for very long time). Thanks to the fact that you do not have to go out to get your food, your shopping, and your groceries done though, these platforms have thrived and we have grown to rely on them more than ever. Online shopping has become a norm.
Source: McLaren
Obviously, some people start thinking; “why does this new normal have to be limited to regular online shopping, delivery, and food services”? They do not. Lazada kicked off the market first with putting Volkswagen and Hyundai on their platform to sell cars, actual cars like the Volkswagen Polo and Hyundai i30. They also innovated a little more with purchasing properties when they partnered with Mah Sing Group. So, why not more of these? Especially with cars.
There is a problem though. Malaysians are not used to looking at cars virtually online. They like to walk around the cars, touch them, feel them, sit in them. We cannot do that now, can we? So online showrooms are the way to go. That way you get to do a ‘walkaround’ and ‘sit in’. The only thing you cannot do is test drive it or hear its engine note. We are pretty sure that the showrooms will not find it to be a problem to arrange for a test drive for you if you do give in a call though. We are certain too that they will follow procedure to properly sanitise the car and wear a mask beside you. You can request that too; no harm in asking.
Source: Mercedes-Benz
So back to virtual showrooms then. WapCar currently has only a few cars in their VR showroom. If you go to their website, you can browse through their catalogue of endless listings that even includes the likes of Bentley, Ferrari, and even McLaren (nope, no VR just yet, we would be excited for that though). As long as you see ‘VR’ pasted on the thumbnail, you can virtually ‘walkaround’ the car at least. There are even fewer cars with VR interior for now. They are slowly rolling out the feature to as many cars they can get their hands on though.
WapCar as a platform does show us what is possible in the new normal. It also shows a sort of alternative for Malaysia’s automotive industry future. Maybe we do not need a physical showroom that takes up huge spaces with not that many things put into it. Maybe all we need is a PC display to show us what we might get in the car. Better yet, maybe all we need is a VR Goggle to see what the car might look like on our driveway, or parking lot.
Source: WapCar
Source: WapCar
What about the showrooms? Why not just have these businesses set up online entirely? That may not seem to be such a bad idea, no? Maybe that also might make your car purchases a little bit more special since you really have to be patient. Who knows, it could be like unboxing your smartphone for the first time, or unwrapping your Christmas gift.
AMD finally released their highly anticipated latest Ryzen processor platform for desktops. We mentioned ‘desktop’ specifically because AMD has launched their Ryzen 4000 series for mobile computing earlier this year. So, here it is, the new AMD Ryzen 4000 series for desktop alongside AMD’s latest Athlon 3000 series offering.
MODEL
CORES / THREADS
TDP(Watts)
BOOST9/BASE FREQ. (GHz)
GPU CORES
CACHE (MB)
AMD Ryzen™ 7 4700G
8C/16T
65W
Up to 4.4 / 3.6 GHz
8
12 MB
AMD Ryzen™ 7 4700GE
8C/16T
35W
Up to 4.3 / 3.1 GHz
8
12 MB
AMD Ryzen™ 5 4600G
6C/12T
65W
Up to 4.2 / 3.7 GHz
7
11 MB
AMD Ryzen™ 5 4600GE
6C/12T
35W
Up to 4.2 / 3.3 GHz
7
11 MB
AMD Ryzen™ 3 4300G
4C/8T
65W
Up to 4.0 / 3.8 GHz
6
6 MB
AMD Ryzen™ 3 4300GE
4C/8T
35W
Up to 4.0 / 3.5 GHz
6
6 MB
Athlon™ Gold 3150G
4C / 4T
65W
3.9 GHz
3
6 MB
Athlon™ Gold 3150GE
4C / 4T
35W
3.8 GHz
3
6 MB
Athlon™ Silver 3050GE
2C / 4T
35W
3.4 GHz
3
5 MB
Source: AMD
This is not the end of the story though. Keen eyed readers will note that we did say that Zen 3 is not here yet (do not look at us, we are as surprised as you are). That is because the AMD Ryzen 4000 series we see here only packs AMD’s Zen2 architecture.
At least you are still getting AMD’s Radeon graphics integrated in the CPU. The previous AMD Ryzen 3000 series came with AMD’s highly acclaimed Radeon Vega graphics. We can safely expect the AMD Ryzen 4000 series for desktop systems that was just announced to come with AMD’s Radeon Vega graphics too in that case. Until they reveal it though, we do not know.
Source: AMD
They also touted that the new AMD Ryzen 4000 series for desktop performs 2.5x better in multi-threaded applications. There are some improvements on single-thread performance too, which is nice. With the integrated GPU, there are some expected added performance there too. All this means that this should perform better in video editing and rendering works and in games. With the integrated GPU, you can even properly game without having a dedicated GPU.
Alongside the regular consumer range of Ryzen 4000, AMD also announced the AMD Ryzen 4000 series with PRO technologies. Like the notebook range of AMD Ryzen 4000 Pro series, this one is made for AMD’s business customers. Like the mobile version as well, the desktop variant gets all AMD’s security features with the PRO series CPUs.
MODEL
CORES/THREADS
TDP(Watts)
BOOST9/BASE FREQ. (GHz)
Graphics Cores
L2/L3 CACHE (MB)
AMD Ryzen™ 7 PRO 4750G
8C/16T
65W
Up to 4.4/3.6 GHz
8
12MB
AMD Ryzen™ 7 PRO 4750GE
8C/16T
35W
Up to 4.3/3.1 GHz
8
12MB
AMD Ryzen™ 5 PRO 4650G
6C/12T
65W
Up to 4.2/3.7 GHz
7
11MB
AMD Ryzen™ 5 PRO 4650GE
6C/12T
35W
Up to 4.2/3.3 GHz
7
11MB
AMD Ryzen™ 3 PRO 4350G
4C/8T
65W
Up to 4.0/3.8 GHz
6
6MB
AMD Ryzen™ 3 PRO 4350GE
4C/8T
35W
Up to 4.0/3.5 GHz
6
6MB
AMD Athlon™ Gold PRO 3150G
4C/4T
65W
Up to 3.9/3.5 GHz
3
6MB
AMD Athlon™ Gold PRO 3150GE
4C/4T
35W
Up to 3.8/3.3 GHz
3
6MB
AMD Athlon™ Silver PRO 3125GE
2C/4T
35W
Up to 3.4/3.4 GHz
3
5MB
Source: AMD
What Do You Mean No Zen3?
The AMD Ryzen 4000 CPU has been touted and teased with a certain upcoming Zen3 architecture that is supposed to be way more powerful than what we see on the older generation AMD Ryzen 3000 series with Zen2. With the new AMD Ryzen 4000 desktop that just launched, it seems that AMD is not including the Zen3 architecture within the CPU just yet. They did not mention also if the architecture within the Ryzen 4000 series is Zen2+, which leaves us assuming that it is still the same Zen2 application that was on the Ryzen 3000 series.
Still, there are some performance gains on all the platforms they announced, including the Athlon offerings. While they may not be as big of a performance leap we expect from the Ryzen 4000 series, any improvements is welcome. The integrated graphics may also help with budget gaming and editing rigs.
Hope for Zen3 Still Alive with Big Navi
Source: AMD
Here is the kicker for the AMD Ryzen 4000 series for desktop PCs that was just announced though; you cannot buy them. To be specific, you cannot buy them on their own. You can only get these processors from OEMs in their desktop system offerings. AMD is teasing Lenovo and HP to be the first to produce a desktop system with the newly launched AMD Ryzen 4000 series somewhere after 21st July 2020.
That also creates a room and a gap for the enthusiasts’ market where Zen3 is yet to be available. Big Navi is also expected to be launched and announced later in 2020. With that also we expect AMD to announced another variant of the AMD Ryzen 4000 series that is available to consumers as an individual part and devoid of any integrated graphics. In that, we hope that the AMD Ryzen 4000 that we expect to launch with Radeon’s Big Navi to come with Zen3 or at least a Zen2+.
The COVID-19 global situation is a big one. It changed so many things for us. It changed the way we live, and definitely the way we work and stay productive. At the back of it all, tech companies all over the world are becoming the backbones of plenty of organisations. The ‘work from home’ trend is booming in a way never before seen.
For a company like Red Hat, transforming from an office based workspace to home based workspace is not necessarily complex. It may not be as straightforward as they make it seem though. There are still plenty of considerations for them and their clients when it comes to the quarantine procedures and working procedures.
What happens to their clients? What happens to the ongoing projects with the Open Innovation Labs? What happens to Red Hat globally? What do we do, as companies in this age?
In this Tech & Tonic special, we sit down with Eric Quah of Red Hat to find out a little bit more on their efforts to normalise during the COVID-19 crisis. Of course, we want to know how we can work a little normally at this time as well. If we learnt a thing or two in this session, we believe you might as well.
