The digital world is a wild place these days, with cyber threats lurking around every corner. Ransomware attacks are on the rise, data breaches are becoming more common, and businesses are scrambling to protect their precious digital assets. Synology is looking to help businesses navigate this minefield with its new offering: Active Protect Appliances. This isn’t just another backup solution; it’s a comprehensive data protection system designed with Synology’s extensive insights and experience to simplify backup and recovery while bolstering business resilience in dealing with cyberattacks.
Synology’s Active Protect Hardware Showcased beside the Online Management Dashboard at the Launch
Businesses Need to Deal with an Ever-evolving Threat Landscape
Before diving into Active Protect’s specifics, let’s paint a picture of the current cybersecurity landscape. Ransomware attacks are becoming increasingly sophisticated and damaging. In 2023 alone, Malaysia saw several high-profile incidents affecting both government agencies and large enterprises. Compliance requirements, like the Personal Data Protection Act (PDPA), are also becoming more stringent, adding another layer of complexity for businesses. Recent reports from industry experts like PwC and the Information Systems Audit and Control Association (ISACA) highlight the growing frequency and severity of cyberattacks. Phishing scams are evolving into more complex schemes like Ransomware-as-a-Service (RaaS), and businesses, especially small and medium-sized enterprises (SMEs), are often prime targets.
Synology Active Protect Provides A Multi-Faceted Approach to Data Security
Synology Active Protect Appliances aims to address these challenges head-on. They offer a comprehensive suite of features designed to protect your data and ensure business continuity in the face of cyber threats. Here’s a breakdown of what makes Active Protect stand out:
Unified Backup & Recovery: Forget juggling multiple software and hardware components. Active Protect integrates backup, recovery, and data management into a single appliance, simplifying your data protection strategy.
Broad Workload Support: Whether you’re dealing with PCs, Macs, file servers, databases, virtual machines, or even Microsoft 365 services, Active Protect has you covered. It provides centralized protection for a wide range of workloads, streamlining your data management.
Enterprise-Grade Management: The ActiveProtect Manager (APM) console gives you a bird’s-eye view of your data protection landscape. You can monitor up to 150,000 workloads or 2,500 sites from a single interface, providing comprehensive visibility and control.
Advanced Cybersecurity Features: Active Protect incorporates features like immutable backups, which can’t be altered or deleted by ransomware, ensuring data integrity. Air-gap security further enhances protection by isolating backup data from the network, creating an additional barrier against attacks. The system also adheres to regulatory compliance requirements, helping businesses meet their legal obligations.
Optimized Efficiency and Cost Savings: Active Protect utilizes global source-side deduplication, a fancy way of saying it eliminates redundant data. This reduces network load by up to 99% and storage needs by 50%, resulting in significant cost savings and improved efficiency.
Addressing Malaysia’s Specific Needs
(From left) Antoine Yang, Country Manager, Synology Singapore; Thachawan Chincanakarn, ASEAN Regional Manager, Synology APAC; and Jason Sin, Country Manager, Synology Singapore at the SEA launch of Synology ActiveProtect Appliance.
Synology recognizes the unique challenges faced by businesses in Malaysia, particularly SMEs. With reports highlighting the vulnerability of SMEs and national infrastructure to cyberattacks, the need for robust data protection solutions is more critical than ever. Active Protect is designed to be scalable, secure, and user-friendly, making it an attractive option for Malaysian businesses of all sizes.
Pricing & Availability
Active Protect is now available in Malaysia through Synology’s distributors and partner network. Businesses can request a live demo or learn more about the solution by visiting the official Synology website.
Most employees have had moments when workplace technology lets them down, and they wish they were someone with the ‘magic touch’ to make tech work and fix any problem. But what if IT departments had a helping hand that could give everyone the ‘magic touch’?
Ironically, many of the apps that are meant to make life simpler for employees are doing the exact opposite. In Malaysia, the digital skills gap among employees presents a significant challenge. A survey revealed that 74.5% of respondents identified a substantial gap between entry-level and advanced digital skills required in the workplace. This puts a burden on IT administrators to simplify the digital landscape wherever possible, removing hurdles and supporting employees in their day-to-day work.
Delivering the Magic Touch
For system administrators and people who are naturally ‘good with tech’, the ‘magic touch’ often comes from years of experience, technical qualifications and a willingness to try everything until something works. But can the digital workplace be delivered in a way which makes all employees feel like they have that ‘magic touch’ too?
AI-powered workplace solutions offer ways to make employees feel less frustrated with their technology while delivering a more personalized service. Harnessing AI ensures that IT teams are not overwhelmed with demands from colleagues. For the end user, generative AI chatbots let them make device decisions using plain language, with AI-infused device intelligence able to predict and fix software issues before they cause major problems, making managing and using their workplace IT feel effortless.
Harnessing the Power of AI
The power of AI can help smooth over the sometimes counterintuitive processes that seasoned IT professionals are so accustomed to. At Lenovo, we have first-hand experience of these tools’ power as we use them ourselves. For example, our Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition that is operating on Windows 11 Pro. Seize the moment with the security to thrive anywhere and the performance to meet your boldest goals. Windows 11 Pro devices are easy to use and manage, with AI-enhanced efficiency and compatibility with existing technology including mission-critical apps and hardware. Devices with AI-guided knowledge bases can deliver ‘self-help’ and ‘self-heal’ solutions, regardless of whether employees are working at 10 am or 2 am. It is a bit like having your very own IT manager available on-call 24/7. For hybrid workforces, this powerful, instant support can be a game-changer, meaning that minor IT problems never progress to the point where they stop people working.
For service desk workers, AI can also bring powerful analytics, increasing the number of issues that can be solved pre-emptively, remotely and without the need for a ticket to be raised. This simplifies the day-to-day work of IT service desk teams, with an easy-to-use ‘single pane of glass’ portal delivering actionable insights in an easy-to-understand fashion.
Generative AI-powered platforms also anticipate the management of critical tasks to keep environments secure, while persona-based configuration means IT leaders can rapidly tailor suites of apps and services for different types of users. IT teams can ensure their colleagues get to work faster with the right tools at their fingertips, offering seamless and personalized digital experiences, removing hassle on both sides and freeing up IT teams to work on projects that will drive improvements and efficiencies across the workplace. In fact, 83% of CIOs expect AI to drive productivity gains within the next one to two years, further highlighting the transformative potential of AI in optimizing workflows and enhancing productivity.
Solving Problems Before They Happen
AI is also being used to predict common problems before they happen. This means devices are configured and patched so that employees always have the most up-to-date, secure and stable version of the software they need. IT managers can be freed from chasing seemingly endless day-to-day IT issues, and focus on transforming the way their businesses use technology. Managers are provided with proactive device insights and AI-driven predictive analytics which help keep devices running at peak performance, while they focus on the bigger picture and employees have a device that ‘just works’.
A Smarter Workplace
The workplace has changed beyond recognition in recent years, and today’s hybrid employees are switching between dozens of apps and learning new skills. Choosing the right managed service, such as Lenovo’s Digital Workplace Solutions, provides an AI-powered helping hand to both frontline employees and the IT managers helping to oversee their devices. For employees, this means personalized services and IT problems that are solved first time, making them feel like they have that ‘magic touch’ with their work PC. For IT departments, this spells a shift away from reacting to problems to anticipating them, and the freedom to focus on transforming the business through new technologies such as AI. Most importantly, more people benefit from the ‘magic touch’ and minimize downtime because of common IT issues.
The Redmi Note 14 Pro+ 5G has arrived, and it’s poised to redefine the midrange smartphone market! Priced under RM2,000, this phone packs near-flagship specifications and Xiaomi’s HyperOS, offering incredible value. Powered by the Snapdragon 7s processor, the Redmi Note 14 Pro+ 5G handles any task with ease. Plus, it’s Xiaomi’s most durable phone yet, featuring internal hardening, shockproofing, and IP68 dust and water resistance.
In this deep dive, techenttv breaks down the Redmi Note 14 Pro+ 5G, exploring its key features including the impressive 200MP Isocell HP3 sensor, software features, and overall value.
Huawei has refreshed its flagship tablet with a brand new take on the MatePad Pro 13.2. The new tablet continues to push Huawei’s narrative of its tablets being powerful enough to replace laptops. It claims to deliver a powerful and efficient mobile productivity experience, combining advanced hardware, professional-grade software, and enhanced multitasking capabilities.
The new MatePad Pro 13.2 brings with it an improved advanced heat dissipation system that helps the processor hit higher performance levels by keeping it cool. Huawei is claiming a 30% increase in performance simply with this new technology. In addition, the tablet is able to perform in its turbo-clocked state 85% longer compared to last year’s version with load temperatures up to 10°C lower.
According to the Huawei website, the new tablet runs on the Kirin T92 Octacore processor. The processor is bringing significant performance boosts year on year for the tablet. The new MatePad Pro 13.2 is also able to handle big files without breaking a sweat. This is likely due to the storage chip being used by Huawei in the tablet. Speaking of, the tablet comes in 256GB or 512GB storage configurations with 12GB of RAM.
Powering the new edition of the MatePad Pro 13.2 is a 10,100 mAh battery that is able to provide all-day productivity. This should be about 10 to 13 hours of battery life depending on the type of work being done. Huawei is also equipping the tablet with SuperCharge Turbo which allows you to get 80% charge in a mere 40 minutes and a full charge in about 65 minutes.
Huawei is also pushing its “laptop-like” experience with the new MatePad Pro 13.2. It comes preloaded with the WPS Office Suite and supports seamless multi-window operations. It also goes a step further with a full keyboard and mouse integration with its flip cover (this comes in the box for Malaysians!). Huawei claims that these features make it a slimmer, more portable alternative to a laptop.
The HUAWEI Smart Magnetic Keyboard further enhances productivity by providing a comfortable typing experience with 1.5mm key travel, six-row keys, and a large, responsive touchpad. It even supports handwriting with the HUAWEI M-Pencil (3rd Gen) offers 16,384 pressure sensitivity levels, making it suitable for sketching, note-taking, and annotating documents. Huawei is also bringing AI features to the tablet. The Note Replay feature synchronizes handwritten notes with audio recordings in real-time, ensuring that users don’t miss important details during meetings or lectures.
The MatePad Pro 13.2 measures just 5.5mm thin and weighs 580g. This makes it Huawei’s thinnest and lightest MatePad to date, easily fitting into bags and backpacks. It’s also one of the strongest coming with a Nickel titanium frame and IP57 dust and water resistance. The tablet features an elegant Premium Gold rear cover inspired by Chinese silk.
The 13.2-inch Flexible OLED PaperMatte Display offers a large canvas for work and entertainment. The tandem OLED display – a first for the MatePad Lineup – offers a peak brightness of 1000 nits remaining visible even in bright environments. The display boasts a 94% screen-to-body ratio with minimal bezels for a more immersive viewing experience. Anti-glare nano-level etching technology reduces reflections, improving visibility and reducing eye strain.
Pricing & availability
The Huawei MatePad Pro 13.2 is priced at RM4,999 in Malaysia for the 512GB version. It’s available for pre-order until March 14, 2025.
Pre-orders come with exclusive gifts worth up to RM2,744, including a Huawei Smart Magnetic Keyboard, Huawei M-Pencil (3rd Gen), Huawei Mouse, Soundjoy, Huawei Backpack, and PC Level WPS. Pre-orders on Shopee and Lazada come with an RM200 Early Bird Voucher, while those who shop in-store at Huawei Experience Stores will receive a printer worth RM249, making it the perfect time to upgrade your workflow and creativity.
Internationally, the MatePad Pro 13.2 is priced starting at €1049.
Huawei has unveiled two new additions to its wearable lineup, but this time, they’re flipping the script. Leading the charge is the HUAWEI FreeArc, the company’s first foray into open-ear earbuds with ear hooks. These earbuds are designed to provide maximum comfort and stability, ensuring a secure fit even during vigorous physical activities. Following closely behind is the HUAWEI Band 10, a fitness tracker that prioritizes sleep and emotional well-being, providing valuable insights into these crucial aspects of health.
HUAWEI FreeArc: Open-Ear Comfort and Performance
The Huawei FreeArc earphones mark Huawei’s second departure from traditional in-ear designs, opting for an open-ear approach with ear hooks. This design choice aims to provide a more comfortable and secure fit, especially during workouts and other physical activities. The IP57 water-resistance rating makes them suitable for use in various environments, even during rainy conditions.
Huawei’s research into ergonomics led to the development of the HUAWEI FreeArc’s design. The Comfort Droplet, Acoustic Bean, and C-bridge components work together to provide a secure and comfortable fit. The C-bridge, made from a nickel-titanium shape memory alloy, accommodates various ear shapes. The earbuds are also covered in soft, skin-friendly liquid silicone for added comfort and breathability.
The Huawei FreeArc earphones prioritize clear audio and stable connections. The dual-mic setup enhances sound pickup, while triple-call noise cancellation aims to block ambient noise during calls. The earphones also maintain stable connections over long distances, ensuring uninterrupted performance in various environments.
HUAWEI FreeArc delivers high-quality audio with a 17 x 12 mm high-sensitivity driver unit, a symmetrical acoustic structure, a dynamic bass algorithm, and an Adaptive Equal-loudness Algorithm. These features work together to provide punchy bass and detailed audio. The Reverse Sound Waves System directs sound into the ear canal, enhancing clarity and privacy.
HUAWEI Band 10 Brings New Features in a Sleek Form Factor
The Huawei Band 10 builds upon Huawei’s expertise in wearable technology, offering a blend of advanced health and fitness tracking capabilities in a slim and stylish design. It prioritizes sleep and emotional well-being, providing users with valuable insights into these crucial aspects of their health.
It incorporates Enhanced Sleep Health Management, a feature designed to analyze sleep patterns and provide personalized insights, recommendations, and detailed summaries to improve sleep quality. This feature goes beyond basic sleep tracking by actively assisting users in understanding and addressing potential sleep-related issues.
The Huawei Band 10 also introduces an Emotional Well-being Assistant. This feature monitors physiological changes throughout the day to provide insights into the user’s emotional state. The interactive Pet Panda watch face, initially introduced in the HUAWEI Watch GT5, visually represents the user’s mood with various animations.
It also features a refined design with an ultra-slim aluminium alloy case and a polished finish. The soft, skin-friendly fluoroelastomer straps ensure comfortable all-day wear. The quick-disconnect technology allows for easy customization with interchangeable straps. The aluminium alloy case is available in Matte Black, White, Blue, Green, and Purple, while the durable polymer case comes in Black and Pink.
The Huawei Band 10 also incorporates AI-powered fitness tracking features, including precise swimming stroke identification and indoor running optimization. The nine-axis sensor enhances workout accuracy, providing detailed performance insights to help users improve their training. With 50m water resistance, the Band 10 is suitable for various activities, both in and out of the water.
Pricing & Availability
HUAWEI FreeArc: Priced at RM599. Available in Black, Grey, and Green. Pre-order from now until March 24 to enjoy exclusive pre-order benefits worth RM327, including the HUAWEI Band 8, 1+1 Year Warranty, and 2-Year Loss Care.
HUAWEI Band 10: Priced at RM199. Available for pre-order starting today until 24 March 2025.
Huawei is once again pushing the boundaries of smartphone design with the launch of the Huawei Mate XT Ultimate Design. The new foldable is also making a tenable mark as the world’s first commercially available tri-foldable smartphone. It’s also showing off Huawei’s design prowess with a slim profile and enhanced resilience and durability.
The Mate XT Ultimate Design carries forward Huawei’s signature Star diamond design, featuring a shimmering surface created through a precise cutting process. The design features smooth, flowing curves along the edges and a distinctive, eye-catching aesthetic. Huawei has been on a mission to seamlessly blend craftsmanship with technology with its recent releases.
The advanced hinge system in the Mate XT utilizes two tracks working in tandem to support both inward and outward folds providing flexibility. Huawei has refined its hinge design to feature enhanced durability without sacrificing flexibility. The ultra-light and streamlined hinges are precisely calibrated to ensure a smooth and fluid folding motion, enhancing the overall user experience. The flexible display material bends seamlessly in either direction, resisting compression when folded inward and tension when folded outward.
The hinge gives the Huawei Mate XT Ultimate Design a uniquely versatile user experience. It has the ability to switch between single, dual, and triple-screen modes. This essentially brings three different use modes to the smartphone. Users can use it in smartphone mode which has a 6.41-inch display, wide mode which features a larger 7.93-inch display more akin to a book-style foldable and tablet mode which features the large 10.2-inch Huawei X-True display in all its glory.
The larger screen and multiple modes make the XT a perfect smartphone for those looking to be productive on the go. Huawei is leveraging the 16:11 aspect ratio and high resolution of the screen to optimise productivity. Features like split-screen multitasking take on a whole new meaning with the XT with multiple split-screen modes (1:1, 1:2, and 2:1) that allow for deeper multitasking.
The tri-fold display also brings three modes of usage. In triple-screen mode – ie fully unfolded – users can enjoy an immersive cinema-like experience, ideal for watching movies or even reviewing detailed documents. The dual-screen mode is perfect for tasks like reading articles, managing emails, or comparing information side-by-side. The single-screen mode provides a compact and focused experience for taking calls, snapping photos, or browsing on the go. This adaptability makes the Mate XT suitable for various use cases, from productivity and content creation to entertainment and casual use.
The Huawei Mate XT Ultimate Design also incorporates Huawie’s XMAGE imaging capabilities into its slim, foldable design. The Mate XT comes with a triple camera array that features a 50-megapixel ultra aperture main sensor, a 12-megapixel ultrawide sensor and a 12-megapixel periscope sensor. The ultra aperture sensor features a 10-step adjustable physical aperture, allowing for greater control over depth of field and image composition. The setup also comes with Dual Optical Image Stabilization (OIS) that helps you get a stable shot. It also features 5.5x optical zoom and up to 50x hybrid zoom. Upfront is an 8-megapixel selfie camera.
The setup enables users to capture a variety of subjects, from expansive landscapes to detailed close-ups. The Speed Snapshot feature helps capture fast-moving action with clarity and precision.
The Mate XT is powered by an undisclosed Kirin processor. However, it is likely that Huawei is using the Kirin 9010 to provide ample power for demanding tasks and applications. Again, the smartphone doesn’t come with support for 5G connectivity. The smartphone is powered by a 5,600 mAh battery that supports Huawei SuperCharge at 66W and Wireless SuperCharge at 50W.
All of these specifications are contained within a chassis that is only 4,.75mm at its thinnest and is only 12.8mm at its thickest. It also only weighs about 298g.
Pricing & Availability
The Huawei Mate XT Ultimate Design is available in Red and Black.
In Malaysia, it will be priced at RM14,999. It is currently available for pre-orders until March 14, 2025. Pre-orders can be made at Huawei Experience Stores, the Huawei Official Website, the Huawei Official Store on Shopee, the Huawei Flagship Store on Lazada, and Huawei’s Official TikTok Shop. Pre-orders include a HUAWEI 1-Year Screen Protection plan worth RM3,999.
Internationally, the tri-fold smartphone will be priced at €3499.
The midrange mobile smartphone is a space where companies usually struggle to find the right balance. Over the years, we’ve seen so many smartphones that come with less-than-stellar specifications at a very compelling price point. That’s been changing with companies like Xiaomi finding their stride in the midrange with phones like the Redmi Note 14 Pro+ 5G. How? Well, it’s all about balance and building a smartphone that we can feel confident in. Here’s how the Redmi Note 14 Pro+ 5G is doing it.
1. A 200-megapixel Main Camera augmented with the Xiaomi Imaging Engine
The Redmi Note 14 Pro+ 5G comes with a 200-megapixel main camera sensor that comes with a large aperture. This, on its own, allows you to capture extremely detailed pictures with the lighting. However, Xiaomi isn’t just resting on the hardware. It’s introducing its own software that allows the camera to perform even better, resulting in some stunning shots even in low lighting.
The main augmentation that enhances the performance of the camera is Xiaomi’s Imaging Engine. This system uses an End-to-End (E2E) AI Remosaic to increase camera performance. This E2E AI Remosaic kicks in every time you hit the shutter button. It takes multiple exposures and processes it in an instant to give you the best picture. It sounds like it slows down the experience, doesn’t it? But all of this happens in a fraction of a second. In fact, it happens so fast that you won’t realize it’s even happening thanks to Xiaomi’s algorithm that quickens the processing by doing multiple passes in tandem rather than sequentially. You will, however, enjoy the end result.
2. The Perfect Shot& Productivity Get Even Better with AI Editing Tools
We’ve been hearing so much about AI and how they’ll be creating new experiences for us. With the new Redmi Note 14 series – that’s right, the WHOLE SERIES – Xiaomi is bringing these features to a sub-RM2,000 price point and they’re even taking it to a whole new level with the Redmi Note 14 Pro series. You’ll be able to leverage the power of the smartphones to make sure your shot is perfect in every way.
You’ll be able to use AI Magic Removal Pro to remove unwanted objects in your picture. It could be a passer-by or even a trampoline that’s just not it. This tool will be a boon for those wanting to take pictures in crowded tourist spots or even if you’re looking for the perfect shot with your special person.
It’s not just that, though, Xiaomi is also bringing AI features we’ve never seen before on a Redmi device, like AI Image expansion. This feature allows you to adjust the composition of your shot after the fact. If you’ve got that perfect mountain range but it feels too cramped, you’ll be able to use this tool to expand the composition and give that landscape some breathing space. This tool doesn’t give you new items in the shot, it just expands empty space to give you a better photo.
You’ll even be able to create videos on the fly with AI Film. This feature is going to be particularly useful for content creators. You’ll be able to create short videos from text prompts using clips in your gallery. It will even apply special camera movements and sync the footage to music rhythm points.
You’ve even got AI tools that will help you with productivity on the Redmi Note 14 Pro series. Of course, being Android smartphones, the smartphones come with Gemini and Google’s Circle to Search. On top of this, Xiaomi is also bringing its own AI features. AI Notes will help you make sense of your quick notes for easy sharing or even help you make better notes. There’s also AI Subtitles that auto-magically close captions videos you’re watching. Our favourite is AI Interpreter which helps you understand your friends better with on-the-fly translations during calls002E
3. Xiaomi’s Midrange is Even Tougher with All-Star Durability
You know how the midrange smartphone space is a tough space to be in? Well, the Redmi Note 14 Pro+ 5G is tougher. Xiaomi is really fortifying its midrange hero with all the bells and whistles to make it one of the most durable smartphones they’ve ever created.
The Redmi Note 14 Pro series comes with an All-Star Armour structure that gives the phone added rigidity. The thickened motherboard reinforced six steel plates and strengthening ribs protect not only the insides of the smartphone but also its overall structure. This also gives it added bend resistance. It’s even got shock absorption in the Redmi Note 14 Pro+ 5G that allows it to better survive hard knocks from drops.
The Redmi Note 14 Pro+ 5G is further fortified by dual Corning Gorilla Glass layers covering the back and front of the smartphone – more specifically it has Corning Gorilla Glass Victus 2 up front and the Corning Gorilla Glass 7i on the back.. On top of this, the Redmi Note 14 Pro series also gets added water and dust resistancewith an IP68 water and dust resistance.
The cherry on top? You’ll be able to use the smartphone even with a wet display thanks to the improved Wet Touch 2.0. This allows you to use the smartphone with better responsiveness even with a wet screen. The improvements include the relocation of the new algorithm into the application processor rather than a separate Touch IC.
4. Flagship class processors across the board in the Redmi Note 14 series
The Redmi Note 14 series comes with flagship-class processors. The regular Redmi Note 14 comes with a MediaTek Dimensity 7025-Ultra, while the Redmi Note 14 Pro 5G comes with a MediaTek Dimensity 7300-Ultra. Both of these processors provide the phones with immense performance benefits and enable the myriad of AI features that come with it.
The Redmi Note 14 Pro+ 5G on the other hand comes with a Qualcomm Snapdragon 7s Gen 3 processor. This processor comes with features that allow the top-of-the-line Redmi Note 14 variant to outperform the competition. Its 4nm fabrication process allows for top-tier performance while maintaining a long battery life. It also comes with an Adreno GPU that not only allows for better gaming performance but also provides incredible graphical processing capabilities that will allow creators to edit videos and photos on the go.
5. Battery to Last You All Day
The Redmi Note 14 Pro+ 5G, Pro 5G and Redmi Note 14 5G come with a 5110mAh battery across the board while the regular Redmi Note 14 has a larger 5,500mAh battery. While not the largest it provides all-day battery life. Even in our review, the Redmi Note Pro+ 5G lasted well over 24 hours on a single charge. On standby, it goes even further needing to be charged only after about 6 days.
Even with continual use, you should be able to get at least 10 hours of battery life with the most intense usage. We’ve got about 4 hours of battery life playing heavy games like Solo Levelling and Diablo Immortal.
The Redmi Note 14 series as a whole is changing what we’re expecting from a midrange smartphone overall. Each entry into the series is upping the ante a whole lot when it comes to balancing features, performance and price point. What’s most important is Xiaomi’s midrange is hitting 3 price points simultaneously – the sub-RM800 price point, the sub-RM1500 price point and the sub-RM2,000 price point. Do you know any other series or offering that does this? But more importantly, it’s got features that people have been asking for at a price that suits their affordability. THAT’S EXACTLY HOW YOU CHANGE A WHOLE PRODUCT CATEGORY.
Telekom Malaysia (TM) has announced the gradual phasing out of its legacy copper-based broadband services, a move that will culminate in the full discontinuation of offerings like Streamyx by February 28, 2025. This decision marks a significant turning point in Malaysia’s telecommunications story, bringing to a close the era of copper-based internet access that, for many, defined their early online experiences.
End of an Era for Malaysians
Streamyx holds a special place in the memories of many Malaysians. It was often their first taste of broadband internet, opening up a world of faster online access, enabling activities like web browsing, email communication, and early forays into online gaming. It served as a crucial bridge, connecting homes and businesses to the burgeoning digital landscape. However, as technology marched forward and the demand for ever-increasing speeds and bandwidth grew, the inherent limitations of copper-based infrastructure became more and more apparent. Fibre optic technology, with its vastly superior capabilities, emerged as the clear successor, promising a future of seamless connectivity.
TM’s decision to phase out Streamyx and other copper-based services like Unifi Lite is a reflection of this inevitable technological progression. Copper infrastructure, while groundbreaking in its time, is now ageing and struggles to keep pace with the demands of today’s internet usage. Fibre optic cables offer significantly faster speeds, lower latency, and improved reliability, making them the ideal choice for supporting bandwidth-intensive applications like high-definition video streaming, online gaming, and cloud-based services. The transition to fibre isn’t simply an upgrade; it’s a necessary step to ensure Malaysia’s digital infrastructure can support a modern, connected society.
Streamyx and Unifi Lite will end on February 28 2025
The services directly impacted by this announcement include Streamyx and Unifi Lite, both of which rely on copper lines to deliver internet access. Existing customers on these plans will need to transition to other TM offerings or explore alternatives from other internet service providers. TM has stated its commitment to working closely with affected users to ensure a smooth transition, offering guidance and support throughout the process.
For consumers currently using Streamyx or Unifi Lite, several options are available. The most straightforward path is to migrate to a Unifi fibre plan. This offers the most direct upgrade, providing access to significantly faster speeds and improved performance. TM is likely to offer various incentives and packages to encourage this transition. However, it’s important to acknowledge that fibre availability isn’t universal across Malaysia. In areas where Unifi fibre is not yet accessible, customers will need to consider other solutions.
These alternatives include wireless internet services, such as 4G and 5G home broadband. These services use mobile networks to deliver internet access and can be a viable option for those in areas without fibre coverage. However, it’s essential to be aware of potential data caps and possible latency issues associated with wireless broadband. Another option is to explore offerings from other internet service providers in the area. Several companies offer fibre and wireless broadband plans, and comparing these options is crucial for finding the best fit in terms of speed, price, and availability.
As we move deeper into 2025, the intersection of technology and human experience is evolving at an unprecedented pace. The Accenture Life Trends 2025 report sheds light on key shifts in consumer behaviour, while recent insights from industry experts further deepen our understanding of how AI, digital personalization, and trust are reshaping daily interactions. With digital fatigue on the rise and younger generations redefining human connection, AI is playing an increasingly central role in personalization. To stay relevant, businesses must navigate these shifts carefully, ensuring that technology enhances rather than diminishes meaningful interactions.
Source: Accenture
“Organizations are increasingly challenged by scams, misinformation, and deepfakes, fueled by generative AI advancements“
Sourabh Agrawal, Country GTM Lead, Malaysia, Accenture Song
Rebuilding Trust in an AI-Driven World
Generative AI has revolutionized content creation, but it has also contributed to misinformation, scams, and deepfakes, leading to a growing digital trust crisis. For instance, in 2024, a widely circulated deepfake video falsely depicted a prominent public figure endorsing a fraudulent investment scheme, causing significant financial losses. Incidents like these highlight the urgent need for stronger digital verification measures. In Malaysia, 37% of consumers reported experiencing deepfake-related scams in 2024, highlighting the urgency of this issue.
To combat distrust, businesses must integrate authenticity verification tools, employ advanced deepfake detection, and prioritize transparent communication. Sourabh Agrawal, Country GTM Lead, Malaysia, Accenture Song, emphasizes that “clear customer verification methods should be integrated into communications, commerce, and product design to create trust at every touchpoint.” Companies must not only verify their digital interactions but also educate consumers on recognizing authentic content. By embedding trust at every touchpoint, businesses can mitigate the growing hesitation consumers feel in digital spaces.
The Personalization Paradox: Convenience vs. Ethical Concerns
Consumers increasingly demand hyper-personalized experiences, yet they are more aware than ever of the risks associated with data collection and AI-driven recommendations. Personalization must evolve to be ethically sound, inclusive, and privacy-focused.
Sourabh Agrawal explains that “businesses must embed trust, inclusivity, and transparency into every customer experience” to ensure personalization strategies remain ethical. To achieve this, businesses must:
Collect only essential data while ensuring strong security measures.
Design AI models that are fair and unbiased, eliminating unintended discrimination.
Balance personalization with human oversight, ensuring AI enhances experiences rather than replacing human touchpoints.
These steps build deeper trust, ensuring that customers feel valued and respected rather than surveilled or manipulated.
Rising Consumer Expectations: The Need for Speed and Relevance
Consumer impatience is growing rapidly, fueled by both digital transformation and shifting societal expectations. The demand for instant gratification, shaped by faster service models and on-demand solutions, is redefining traditional industries. The demand for instant gratification, shaped by faster service models and on-demand solutions, has reshaped industries like healthcare and finance, where patience was traditionally required.
In Malaysia, 77% of people prioritize quick results, disrupting industries that traditionally require patience, such as healthcare and finance. Influencers are beginning to shape conversations around health, wealth and personal growth. A huge shift from their focus on lifestyle content. This shift pressures brands to deliver faster, more relevant solutions or risk losing customers to digital communities providing alternative guidance.
Businesses must adapt by leveraging AI to streamline experiences while maintaining genuine human connections. Agrawal notes that “77% of Malaysians prioritize quick outcomes, forcing businesses to adapt swiftly and ensure AI-driven experiences remain meaningful and relevant.” Rapid service delivery must be balanced with credibility, ensuring speed does not come at the cost of trust.
Digital Fatigue: AI’s Role in Restoring Balance
While digital engagement remains dominant, many consumers are deliberately seeking simplicity, opting for experiences that balance convenience with authenticity. In Malaysia, 38% of respondents cited a positive experience with digital interactions, while an equal percentage appreciated the “joy of missing out”—intentionally stepping away from digital spaces. This highlights a growing tension between convenience and the desire for real-world, sensory-rich experiences.
Source: Accenture
“Personalization should reflect a brand’s commitment to human-centric experiences, creating value for customers by addressing their unique needs while respecting their individuality.”
Sourabh Agrawal, Country GTM Lead, Malaysia, Accenture Song
Agrawal highlights that “38% of Malaysians attributed their most enjoyable experience to something digital, while an equal percentage appreciated the ‘joy of missing out’ on technology.” AI can address digital fatigue by:
Streamlining interactions rather than overwhelming users with excessive notifications.
Maintaining a balance between automation and human touch, ensuring personalization enhances rather than dominates interactions.
Offering customized digital detox options, helping users engage more intentionally with technology.
The traditional measure of digital success—time spent on platforms—is becoming outdated. As consumers embrace digital detoxes and mindful engagement, brands must explore alternative strategies such as:
Retail activations and on-the-ground brand experiences.
Engagement through television, streaming, and offline events.
Measuring success through customer sentiment, loyalty, and trust rather than just screen time.
Younger Generations are Reshaping Human Connection
The way younger consumers engage with technology is significantly different from previous generations, shaped by both rapid technological advancements and evolving societal values. While they embrace digital convenience, they also seek deeper, more authentic interactions, balancing online and offline experiences in new ways. In Malaysia, 63% of young adults between the ages of 18-24 years believe social media plays a crucial role in shaping their identity, compared to just 33% of those over 55 years.
Source: Accenture
“A growing number of individuals are embracing digital detoxes, stepping away from social media and digital distractions to enhance mental clarity and emotional well-being. This shift, rooted in mindfulness, highlights the importance of intentional breaks from technology.“
Sourabh Agrawal, Country GTM Lead, Malaysia, Accenture Song
While digital platforms provide empowerment, younger consumers are also driving a shift towards physical, finite experiences. Trends like disposable cameras and nostalgia-driven products reflect a growing preference for tangible, real-world interactions over purely digital ones. Brands must rethink personalization strategies, incorporating elements that resonate beyond the screen.
The Future of Human-Led Innovation in an AI-Dominated Era
As automation and AI continue to evolve, human oversight remains critical. Key opportunities for human-led innovation include:
Customer service: AI can handle routine inquiries, but human agents are essential for emotionally complex interactions.
Healthcare: AI supports diagnostics, but human expertise ensures empathy and nuanced care.
Ethical AI governance: Businesses must ensure AI-driven processes remain transparent, fair, and responsible.
For businesses, the future lies in using AI as an enabler rather than a replacement, ensuring technology complements rather than overshadows human intuition and creativity. Agrawal suggests that “the greatest opportunities for human-led innovation lie in blending AI capabilities with human insights to create more personalized, authentic experiences.”—leveraging technology to augment human intuition, creativity, and ethical decision-making.
Reshaping the AI Narrative: Human Empowerment Over Automation
Consumers are wary of AI’s potential to replace human roles, foster misinformation, and erode trust. Businesses must counteract this scepticism by positioning AI as a tool for human empowerment.
This requires:
Transparency in AI deployment, ensuring customers understand how their data is used.
Ethical AI implementation, reinforcing AI as a support mechanism rather than an authoritative decision-maker.
Investment in AI for consumer protection, using technology to detect fraud and enhance safety.
By aligning AI with human values, companies can reshape the narrative and reinforce the role of technology as a trust-building, experience-enhancing force.
The Road Ahead is About Embracing Balance and Augmenting Human Experiences
The evolving relationship between technology and human experience is complex, balancing personalization, trust, and digital well-being. Businesses must find ways to harness AI’s power without eroding authenticity, ensuring that digital experiences enhance rather than replace meaningful human interactions. As younger generations drive shifts in engagement and expectations, companies that embrace transparency, ethical AI, and a mix of digital and real-world strategies will be the ones that foster lasting consumer loyalty. Businesses that prioritize ethical AI, meaningful interactions, and consumer-centric innovation will be best positioned to thrive in 2025 and beyond.
Ultimately, technology should serve humanity, enhancing rather than replacing real-world experiences and meaningful connections. Companies that embrace this philosophy will lead the future of digital transformation while preserving the essential human connection at its core.
The Samsung Galaxy S25 Ultrah has arrived with a notable change to its signature accessory: the S Pen. While the S Pen remains a core part of the Ultra experience, it notably lacks Bluetooth connectivity, a feature present in previous models. The decision to remove Bluetooth LE connectivity has become a little bit of a controversial one with users going as far as to start a petition for it to return.
The S Pen has evolved significantly since its introduction. Initially, it served primarily as a tool for writing and drawing on the device’s screen. Over time, Samsung added Bluetooth functionality, enabling features like remote camera control, air gestures, and more precise input. These additions enhanced the S Pen’s utility, transforming it from a simple stylus into a versatile input device. However, with the Galaxy S25 Ultra, Samsung has opted to remove Bluetooth LE from the S Pen.
This change means that users lose access to the Bluetooth-powered features they may have become accustomed to. Remote camera control, which allowed users to trigger the camera shutter with a click of the S Pen button, is no longer available. Air gestures, which provide a way to navigate the device or control media playback with movements of the S Pen, are also absent. These omissions have raised concerns among users who value these functionalities.
While no official statement has been released explaining the change, several theories have emerged. Some speculate that it could be related to cost-cutting measures, while others suggest it might be due to technical limitations or a desire to streamline the S Pen’s functionality. That said, some tech creators like Joshua Vergara have noted that they were informed that the feature was used by less than 1% of Ultra users.
Earlier last month, a post highlighting the S Pen was published on Samsung’s official “Insights” blog which included a mention of the elusive Bluetooth LE enable S Pen which will be sold separately. However, Samsung has since clarified in a statement to Android Authority that no such accessory will be available for the new S25 Ultra. The company has gone as far as removing the portion that mentioned the Bluetooth LE-enabled S Pen from the article.
Screenshot of the deleted paragraph from the Samsung Insights Blog
The reaction from Samsung fans has been varied. Some users have expressed disappointment, citing the loss of features they found useful. Others have been more accepting, noting that the core writing and drawing functionalities of the S Pen remain intact. That said, a passionate group of S Pen users have created a petition for the return of the Bluetooth features to the S Pen.
The removal of Bluetooth from the S Pen raises questions about the future direction of this accessory. Is Samsung simplifying the S Pen to focus on its core function as a writing and drawing tool? Or is this a temporary change that might be reversed in future iterations? The answers to these questions will likely depend on user feedback and how Samsung chooses to address the concerns that have been raised.
