ZEGOCLOUD Delivers Industry-Leading Latency, Elevating Live Streaming Experiences and Bolstering Platform Revenues


SINGAPORE, March 15, 2024 /PRNewswire/ — ZEGOCLOUD, a leading global cloud communication service provider, has made significant strides in delivering seamless, ultra-low latency experiences for live streaming and real-time video interactions.

With rigorous R&D and accumulated know-how in serving customer needs in real-time communication (RTC), ZEGOCLOUD has achieved a 90% success rate of millisecond-level experience in TTFF (Time to First Frame) globally. This translates into an exceptional TTFF of 79 milliseconds on average for live video calling and streaming platforms, supporting them in avoiding revenue losses associated with latency issues.

This optimization is crucial as it fosters positive first impressions, as the speed and fluidity of video loading and real-time engagement are pivotal for user satisfaction and retention on live streaming apps. “Studies show in live streaming, if it takes over two seconds to start, viewers start dropping off, and with each extra second, the platform is losing another 6% of the audience,” stated Kuk Jiang, co-founder of ZEGOCLOUD.

ZEGOCLOUD’s industry-leading TTFF optimization has proven successful in enabling businesses to enhance user connections, minimize churn rates, and ultimately increase revenue. With a success rate of over 95% for TTFF within 2 seconds in critical regions such as Europe, America, and Southeast Asia, ZEGOCLOUD’s solutions are poised to help platforms attract and retain users and drive substantial increases in revenue across various industries.

Purpose-built for industries from social entertainment to interactive live commerce, ZEGOCLOUD offers a full suite of real-time video engagement capabilities, including animated virtual gifts, in-app mini games, in-app chat, content moderation, beauty filters, cloud recording, and more. “By integrating ZEGOCLOUD, businesses can concentrate on their core operations and deliver high-quality live video to global audiences, streamlining the user experience and cutting down on costs and complexities associated with multiple third-party service integrations,” added Kuk.

ZEGOCLOUD’s specialized SDKs address common pain points like network complexity across regions and diverse device compatibility. Advanced features such as CDN live streaming, L3 acceleration, and customizable regional service settings provide robust, flexible solutions for different business scenarios.

About ZEGOCLOUD

ZEGOCLOUD revolutionizes virtual engagement with real-time interaction services for hassle-free cloud communication, connecting enterprises, teams, customers, and users. It lays the groundwork for businesses and developers to build RTI into their apps across the mobile internet and the metaverse.

Follow ZEGOCLOUD – https://www.linkedin.com/company/zegocloud/

Media Contact
Tanya Quan
tanya.quan@zegocloud.com 

Viomi Technology Co., Ltd Launched a Series of New Products and Showcased at the Appliances and Electronic World Expo in Shanghai

GUANGZHOU, China, March 15, 2024 /PRNewswire/ — Viomi Technology Co., Ltd (“Viomi” or the “Company”) (NASDAQ: VIOT), a leading IoT@Home technology company in China, recently held the Company’s Spring New Home Water Solution Product and AIoT@Home Solution Product Launch Events. The series of new products was unveiled at the China Home Appliance and Consumer Electronics Expo (AWE) in Shanghai from March 14 to March 17.


Kunlun, the new Viomi AI mineral water purifier released this time, carefully selects high-quality mineral sources and utilizes advanced techniques for intelligent system adjustments based on water temperature, flow, flow rate, and water pressure, ensuring a steady and durable release of mineral elements. The water filtered by Kunlun contains six beneficial minerals, including strontium (Sr2+) and metasilicic acid (H2SiO3), similar to natural mineral water. Notably, the Sr2+ content ranges from 0.4-1.4mg/L, surpassing the national standard of 0.2mg/L by two-fold. This innovation enables health-conscious individuals and families with infants and young children to continuously replenish beneficial minerals, ushering in a new era of healthier water purification.

Mr. Xiaoping Chen, Founder and CEO of Viomi, commented: “We have been participating in the field of water purification for nearly a decade, leading the industry with 2000G ultra-large flux as well as ten years of long-lasting RO filter, cumulatively applied for over 1,300 related patents, and possessing the industry’s most extensive manufacturing and R&D facilities. Going forward, we will further deepen our investment in the water purification industry chain, bringing more comprehensive residential water solutions to more families.”

Regarding our AIoT@Home business, we launched Alpha X, a cardiorespiratory detection radar equipped with millimeter-wave radar technology. This product adhered to the principle of ‘AI: Helpful’ and concentrated on monitoring and safeguarding family health. Equipped with our 60GHz millimeter-wave radar AI module, Alpha X is capable of scanning across an ultra-wideband frequency range. This, combined with the ability of AI deep learning algorithms, enables Alpha X to be contactless, detect heart/thorax micro-movement frequency in real-time, and recognize anomalies, thus solving the many inconveniences and difficulties older people face at home. We also introduced Super 3, the Viomi all-space AI air-conditioner 2.0, which intelligently adjusts the ambient temperature according to different sleep stages, providing enhanced comfort and helping to improve users’ sleep quality. Meanwhile, as the demand for improved living increases throughout the housing market, we have further upgraded our one-stop IoT@Home solution with the launch of our multimillion-dollar Space series, which provides consumers with a stylish, customized, and more intelligent product experience.

“During the AWE fair, our new products received widespread praise from the public. After tasting the mineral water purified from our new water purifier, Kunlun, the audiences were amazed at its outstanding taste. The real-time water quality feedback and the accurate display of filtration status offer a reassuring experience for the audience through technology. In Alpha X’s on-site experience area and our AIoT@Home full-scene immersive space, audiences truly experienced the application of AI technology in the living environment, realized that technology not only provides a more convenient and intelligent user experience but also emphasizes the long-term companionship of health, eco-friendliness, and home security. We currently boast two major business segments, AI Water and AIoT@Home, enabling synergistic development. We will continue to advocate a healthy and ‘AI: Helpful’ life philosophy to provide users with more abundant ‘healthy water’ solutions and more caring and intelligent AIoT@Home solutions,” Mr. Chen concluded.

About Viomi Technology

Viomi’s mission is to redefine the future home via the concept of IoT @ Home.

Viomi has developed a unique IoT @ Home platform consisting of an ecosystem of innovative IoT-enabled smart home products, together with a suite of complementary consumable products and value-added businesses. This platform provides an attractive entry point into the consumer home, enabling consumers to intelligently interact with a broad portfolio of IoT products in an intuitive and human-like manner to make daily life more convenient, efficient, and enjoyable, while allowing Viomi to grow its household user base and capture various additional scenario-driven consumption events in the home environment.

For more information, please visit: http://ir.viomi.com.

For investor and media inquiries, please contact:

In China:

Viomi Technology Co., Ltd
Claire Ji
E-mail: ir@viomi.com.cn 

Piacente Financial Communications
Hui Fan
Tel: +86-10-6508-0677
E-mail: viomi@tpg-ir.com 

In the United States:

Piacente Financial Communications
Brandi Piacente
Tel: +1-212-481-2050
E-mail: viomi@tpg-ir.com 

Work With What You’ve Got To Streamline Operations

This article is contributed by Varinderjit Singh, General Manager at Lenovo Malaysia.

Those of us in the manufacturing industry have already come to terms with a difficult truth: manufacturing output is set to shrink by 3.2% this year. Stringent regulations and decreased consumer demand are proving very trying in a recessionary environment.

And many manufacturers still find themselves short-staffed. They are tasked with doing more with less. Upping output without the talent and financial resources they relied on in the past.

I see only one way forward: doing whatever we possibly can to create a streamlined working environment. Organizations that get hung up on what they don’t have will fall behind. Smart organizations think laterally. They understand that they have the means to effect change on their environments. And that seemingly small changes quickly add up.

Creating a streamlined, productive environment is the way forward. Increasing operational efficiency has never been as crucial as it is at this moment in time. Organizations that take action to create this kind of environment now will reap the rewards and come out stronger.

The three building blocks of an efficient environment

1.    Making the most of your assets with IT and OT convergence

As a reminder, IT is Information Technology, tools that process data. OT is Operational Technology, tools for managing physical assets. IIoT (Industrial Internet of Things) technology can bring IT and OT together. With IIoT tools like smart sensors, digital twins, and machine learning, physical assets come to life in the IT space. When leadership can see crucial data and insights on how machines are doing, they can ensure that they make the most of them. A great example of a product that can assist with making the most of your assets through IT convergence is the ThinkPad® X1 Carbon Gen 11, powered by Intel® Core™ i5-1335U processor (13th Gen), built for what IT needs and users want.

Lenovo byline Work with What you Have

Utility consumption monitoring is a great example of the benefits of converged IT and OT. Electricity, water, and gas make up a significant part of any manufacturer’s budget. Sensors on the factory floor can detect when a process consumes more power than necessary. This data is then acted on in real time – and the process is automatically adjusted until it’s optimal. For example, temperature and water use can automatically be controlled to create an environment that supports efficient energy use. Where equipment needs to be warmer to operate, they can automatically be switched on when the time’s exactly right – eliminating the wastage that comes with guessing the wrong timing. Sensors that detect compressed-air leaks allows leadership to act before more energy goes to waste.

The cumulative savings tend to make a profound difference to utility bills. Even better: IIoT helps manufacturers get closer to their ESG goals and safeguard the environment.

2. Staying a step ahead with predictive maintenance

The technological advances in predictive maintenance are some of the most exciting I’ve seen in my career. Instead of waiting for machines to break down, we can now proactively prevent them from reaching a state of disrepair. There’s now no reason for manufacturers to be wrong-footed by ‘cranky’ or ‘moody’ machinery.

In order to reap the benefits of predictive maintenance, manufacturers need to have the right solutions in place. High-quality sensors, reliable and fast connectivity, and servers that can process asset data and allow it to be analyzed, fast.

Naturally, I’m a big advocate of Lenovo’s ThinkEdge servers, powered by Intel® and enabled by AI. These servers have the processing power required to make quick work of asset data. They are rugged and sturdy and can withstand extreme temperatures, dust, and vibration. My clients store these servers on the floor, close to where data is generated. This reduces latency between data collection and a resulting insight – allowing leadership to act fast when an AI alerts them of a potential issue or a worrisome trend.

3. Keep quality high with virtual inspection

In manufacturing, high-quality products are what we live for, and inspection is a crucial process for any manufacturer. More and more, I’m seeing manual quality assurance become a thing of the past.

Continuous, virtual inspection means that manufacturers can track every process, part, and final product. If a quality issue arises on the floor, IIoT technology means that a real-time notification will trigger necessary corrective actions for related processes or down-the-line tasks – including dynamically adjusting product runs.

This kind of intelligent inspection leads to time and money saved. Fixing potential issues before they lead to defective products is obviously much less costly than tossing out goods that are not up to standard. But it’s more than that: a smart factory floor with integrated IT and OT means that AI is continuously learning to improve and streamline processes. This allows manufacturers to create products they can be proud of, keeping their customer experiences high while boosting their productivity. It’s a win-win.

Ortel Introduces Next Generation Laser Model for LiDAR and Optical Sensing


ALHAMBRA, Calif., March 15, 2024 /PRNewswire/ — Expanding the options for optical sensing across C-Band wavelengths in applications that require wide temperature and humidity ranges, Ortel, a Photonics Foundries enterprise, announced Model 1786 1550 nm Laser Module for Optical Sensing. The 1786 laser was developed for use as a CW (Continuous Wavelength) coherent optical source for optical sensing systems.

“We are excited to announce the 1786 laser as the first new product from Ortel under Photonics Foundries ownership,” said Gyo Shinozaki, Executive Vice President and General Manager of Ortel. “With the added resources of Photonics Foundries, this is just the first of many new and innovative technology releases our customers can expect to see from Ortel.”

The 1786 laser offers designers a narrow linewidth source with a wide range of output powers. The laser will achieve a maximum of 300 KHz of linewidth and will be offered in 40mW, 50mW and 63mW variants. The laser is packaged in an industry standard 14-pin butterfly package and comes coupled to an internal thermo-electric cooler (“TEC”) for applications that are exposed to wide temperature ranges and humidity. The 1786 laser is qualified to Telcordia GR-468 standards to ensure long term reliability and is a perfect complement to the already available 1790 high-powered coherent laser that features ultra-narrow linewidth below 100 KHz.

This new laser offering for LiDAR and optical sensing supports a broad array of industrial applications including materials characterization, mechanical strain monitoring, terahertz-spectroscopy, interferometry, position and interference measurement, and more.

Come see us at Satellite 2024: Booth 2238, Washington DC March 18-21.

About Ortel

For decades, Ortel has been a clear market leader in providing best-in-class optical and RF performance technologies to a wide range of industries. Our team continues to be on the leading edge of innovation in the areas of predistortion, linearity and bandwidth. Ortel offers products in wireless, sensing, satellite communication and broadband. For more information visit http://www.ortel.com.

About Photonics Foundries, Inc.

Photonics Foundries presents the industry’s most elegant solution for complex opto-electronics technologies. It offers its customers a game changing combination of customized product solutions, new product launch services and full spectrum packaging and manufacturing capabilities for lasers, complex optical devices, RF, sensors and sophisticated electronics integration for system builds. Photonics Foundries acquired Ortel in 2023. www.photonicsfoundries.com/

Laifen Exhibits Revolutionary Wave Electric Toothbrush at The Inspired Home Show 2024

Laifen’s latest innovation receives recognition among cutting-edge products in the personal care industry

CHICAGO, March 14, 2024 /PRNewswire/ — Laifen, a renowned leader in personal care appliances, is thrilled to announce its attendance at the Inspired Home Show 2024 in Chicago from March 17 to 19, where it will be exhibiting its groundbreaking dual-action Wave Electric Toothbrush. This innovative product has been recognized as an IHA Global Innovation Award (gia) finalist in the Bath + Personal Care category for its exceptional design and pioneering technology.


“We are honored to be recognized for the IHA Global Innovation Award alongside so many esteemed brands,” said Hongxin Ye, founder and CEO at Laifen. “At Laifen, product innovation is the engine that powers our rapid global growth. We are dedicated to empowering our users to live more enjoyable lives through our inventive and accessible products.”

Laifen’s latest product, the Laifen Wave, features the perfect fusion of ultra-wide 60° oscillations and a maximum of 66,000 vibrations per minute that work together to deliver greater brushing power and cleaner teeth. With other innovative features, such as a highly customizable app, the Laifen Wave is a more efficient, healthier, and smarter oral care solution that propels electric toothbrushes into the next generation. Laifen will also be exhibiting its robust lineup of high-speed hair dryers at the Inspired Home Show, from the flagship Laifen Swift to the powerful Laifen SE.

“The Inspired Home Show presents a unique opportunity for Laifen to connect with and introduce our smart household appliances to local customers and partners,” said Mr. Ye. “We look forward to bringing more exciting personal care products to the US market in 2024.”

To learn more about Laifen’s products, visit Laifen’s booth at the Inspired Home Show or Laifen’s official website.

Exhibition Information

Booth:
Time: March 17 – 19th, 2024
Location: McCormick Place, Chicago

About Laifen

Founded in 2019, Laifen is an innovative technology company with years of experience in both R&D and manufacturing. Currently, Laifen’s advanced and efficient personal care appliances and accessories can be found in over seven million households worldwide. Laifen constantly challenges industry standards for performance and is committed to continuously exploring new possibilities and developing new technologies to provide users worldwide with exceptional experiences.

Laifen Media Contact:

media@laifentech.com
laifen@teamlewis.com

Goodday Charge Is Looking for Malaysia’s First Senior eSports Team with its Boomers2Gamers Competition

eSports and gaming have faced uphill battles regarding public perception and misconceptions. For the longest time, gaming has been seen as a “waste of time” or even a “lazy activity” regardless of its platform. eSports, on the other hand, has come under fire for not being “sporty” enough and a “sedentary” activity. However, in recent years, scientific research has shown that gaming helps with mental acuity and interpersonal skills. More and more research has been pointing to gaming and eSports being as intense as regular sports.

Goodday Charge Boomers2Gamers KV

Goodday – yes, the milk company – is looking to help deliver this message to Boomers and those with these common misconceptions. To do that, they are looking to form Malaysia’s first senior esports team. For the first time, you’ll need to be at least 50 years old to take part in this gaming competition. You simply have to submit your application at the Goodday Charge website. (psst…. if you’re under 50 years old, just submit an application for your Boomer!) Once the application goes through, there will be a round of interviews after which 10 successful applicants will undergo a comprehensive gaming crash course. They will also be able to win their share of RM20,000 worth of prizes.

Those of us who follow esports will be familiar with the rigours and training that esports athletes go through. Well, the 10 Boomers who make it into the team will be put through a 3-day boot camp. During this boot camp, they will be put through the same training that the athletes go through. Of course, they won’t be doing those Karate Kid runs and exercises but they will be getting a taste of the rigours of an esports athlete. Their course will cover five essential pillars: Trained Skill, Strategy, Exercise, Diet and Sleet, Teamwork and Communication. The competition will culminate in a three-day training and preparation period with a 5v5 competition of Counter Strike 2.


“We hope through this experience, the older generation will come to understand and appreciate the
effort, skill and dedication displayed by esports professionals and move towards accepting that it is in
fact a sport on par with others. I look forward to gamers and enthusiasts using this as an opportunity to
share their world and experiences with their elders by signing them up for the search.”

Amy Gan, VP of Marketing at Etika Sdn Bhd


The competition comes on the heels of Goodday sponsoring the development of the National eSport Development Guideline (NESDEG). The guideline was launched in partnership with Hannah Yeoh and the Ministry of Youth and Sport. It is designed to protect esports athletes and ensure the development of the esports industry in Malaysia. Goodday has also appointed xNova, Malaysia’s most successful esports athlete, as the face of its Goodday Charge revamped packaging. Goodday Charge is a specially formulated chocolate milk that contains vitamin B complex and essential nutrients and is touted to help esports athletes with sustained energy for better concentration and performance.

Submissions for the competition are ongoing and will end on April 8, 2024. If you’re a gamer, help your boomer understand your passion for gaming by submitting an entry for them.

bolttech solidifies Japan presence, partners with Back Market

The launch of the strategic partnership builds on bolttech’s growth momentum in the Japan market

TOKYO, March 14, 2024 /PRNewswire/ — International insurtech bolttech today announces its partnership in Japan with leading refurbished device marketplace, Back Market. The partnership, which marks one of bolttech’s first commercial launches in the country, will deliver embedded device protection to Back Market’s customers through a seamless online experience.

The jointly created device protection service ‘Back Up’ will provide Back Market’s customers with complimentary data recovery service for damaged phones and dedicated repair, ensuring minimal disruptions to their digital lives and an enhanced user experience. ‘Back Up’ offers comprehensive protection plans covering everyday risks such as breakage, corrosion, and liquid damage to extend the life of customers’ refurbished devices, with concierge services via a one-stop contact centre for added convenience. In turn, the repair services keep devices in circulation and out of landfills for a longer period.

Thibaud Hug de Larauze, Chief Executive Officer, Back Market said, “We set up a dedicated local team in Japan last year when we noticed a growing interest in refurbished smartphones in Asia Pacific, with customers keen to explore the benefits of the circular economy and creative ways to extend the lifespan of their devices. We’re excited to build on this partnership and celebrate the launch of ‘Back Up’ with bolttech in Japan. We hope this gives customers even greater peace of mind that their devices can be further protected against unwanted damage.”

Philip Weiner, Chief Commercial Officer, Asia and Europe, bolttech said, “As one of the leading insurance markets in the world, it’s exciting to see a growth in demand for insurtech solutions as customers in Japan seek more ways to protect the things they value. Back Market is an important partner for bolttech, and we couldn’t be more thrilled to celebrate this launch milestone with them.”

Headquartered in Singapore, bolttech is one of the leading embedded insurance and protection ecosystems globally, connecting 700 distribution partners and 230 insurance providers with millions of customers worldwide. bolttech’s first commercial launch in Japan follows its Series B fundraise last year, with lead investor Tokio Marine, Japan’s first insurance company with a 140-year history. The US$246 million funding round is the largest ever Series B for an insurtech.

Fueled by Growth, Global Fintech Adyen Doubles Down on North American Presence With New 150,000-Square-Foot Office in Downtown San Francisco


SAN FRANCISCO, March 14, 2024 /PRNewswire/ — Adyen, the global financial technology platform of choice for leading businesses, has signed a new sublease to a 150,000-square-foot office building at 505 Brannan Street. The lease will extend through December 2032, subject to all appropriate regulatory approvals, and Adyen’s offices will span all six floors of the building.

This new office will provide a vibrant commercial and tech hub for the company’s San Francisco team of more than 300 employees. The space is thoughtfully designed to foster collaboration, innovation, and a positive work environment. It is also strategically located in close proximity to many of Adyen’s North American clients that are also based in San Francisco.

“We’re proud to expand our footprint in San Francisco as a dedicated member of the local business community,” said Davi Strazza, president of North America, Adyen. “We’ve been investing in North America for over a decade, and this lease represents our future ambitions and growth in the market. We’re honored to work with so many leading U.S. companies, including McDonald’s, Microsoft, Uber and Etsy, and look forward to bringing our best-in-class fintech platform to even more organizations.”

San Francisco serves as Adyen’s North American headquarters, and the company has significant presences in Chicago, New York and Toronto. As reported in Adyen’s latest half-year results, North America was the company’s fastest growing region, with net revenues up 27% year on year.

Adyen opened its first San Francisco office in 2012 with a diverse, international team and has continued to steadily increase its presence ever since. Recently, Adyen was named as one of Built In’s Best Places to Work in San Francisco.

About Adyen

Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft. For more information, visit Adyen.com.

James Dyson’s International Student Design and Engineering Competition Opens 2024 Cohort

Calling all young inventors and problem-solvers! The prestigious James Dyson Award is back for 2024, inviting engineering and design students to submit groundbreaking solutions to real-world challenges. From March 6 to July 17, aspiring innovators can showcase their ideas for a chance to secure a portion of the global prize fund.

James Dyson Awards

This year’s competition aims to harness the power of creativity to address pressing global issues, spanning from healthcare to environmental sustainability. Open to students and recent graduates worldwide, the Award celebrates ambitious designs with the potential for significant impact.

Established in 2005, the James Dyson Award has propelled over 400 young inventors towards success, providing them with invaluable support and recognition. With more than RM5 million in prize money awarded to date, the Award has become a beacon for budding entrepreneurs and change-makers.

Sir James Dyson, the visionary behind the Award, emphasizes the importance of fostering innovation and problem-solving. He believes that it’s the unconventional thinking of young inventors that leads to breakthroughs, shaping a brighter future for all. With past winners tackling challenges ranging from healthcare to disaster relief, the Award continues to inspire and empower the next generation of innovators.

CMYK JDA Logo 2024 04

The competition’s rigorous selection process, overseen by expert Dyson engineers, ensures that only the most promising designs make it to the global stage. From national winners to international champions, each accolade represents a step towards realizing impactful solutions.

Past recipients of the James Dyson Award have gone on to achieve remarkable success, propelled by the exposure and resources provided by the competition. From educational toys promoting hand hygiene to lifesaving medical devices, these innovations demonstrate the transformative potential of design and engineering.

As the competition unfolds, national winners and runners-up will vie for a coveted spot on the global shortlist, with Sir James Dyson himself selecting the ultimate winners. The journey culminates in the announcement of the Global Winners on November 13, marking a celebration of innovation and ingenuity.

The James Dyson Award is not just a competition—it’s a platform for young innovators to turn their ideas into reality. With the deadline fast approaching, aspiring inventors are encouraged to seize this opportunity to make their mark on the world.

MoEngage Debuts in the Real-Time Interaction Management Report by Independent Research Firm

SAN FRANCISCO, March 13, 2024 /PRNewswire/ — MoEngage, the insights-led customer engagement platform, has debuted in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report under the “Contenders” category.

MoEngage has received top scores across the digital marketing and experience personalization criteria. MoEngage’s reference customers complimented its local on-the-ground support and its ability to integrate into their existing ecosystems. One customer also spoke about the support teams always being available during testing times.

“We are thrilled to make this debut as we are the youngest player in this space. Our founding principle at MoEngage was the understanding that consumer brands want to understand their customers and engage with them in real-time. However, they are hindered by legacy tools that focus on campaigns rather than the end consumer’s preferences.

Over time, our hypothesis has been proven correct. Last year, we successfully onboarded a record number of customers from outdated marketing clouds, including brands migrating from our largest competitor. This validates our belief that major consumer brands seek to upgrade their outdated marketing technology systems, which have become unnecessarily complex, frustrating to use, expensive, and resource-intensive. Over 1200 global brands from 60+ countries have chosen MoEngage due to our comprehensive product offerings, innovation, user-friendly interface, and ability to handle the complexities, security, scalability, and migration processes associated with enterprise-level operations,” said Raviteja Dodda, CEO and Co-founder of MoEngage.

Last year, MoEngage made significant investments to strengthen its personalization suite and bridge the gap between businesses and consumers. The company developed products to ensure enterprise brands could access the latest channels and capabilities, including generative AI from a single platform. This has helped MoEngage’s enterprise customers simplify the tech stack and eliminate the need to switch platforms while lowering the total cost of ownership. 

The Forrester WaveTM highlights Leaders, Strong Performers, Contenders, and Challengers. In its 30-criterion evaluation of real-time interaction management vendors, Forrester has identified the most significant ones and researched, analyzed, and scored them as part of this report. Forrester recommends brands look for providers that maximize cross-functional CX investments, facilitate the adoption of responsible AI, and help align customer outcomes with business goals. You can access the full report here.

About MoEngage

MoEngage is an insights-led customer engagement platform trusted by over 1,200 global consumer brands such as Ally Financial, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, Travelodge, and more. MoEngage empowers marketers and product owners with insights into customer behavior and the ability to act on those insights to engage customers across the web, mobile, email, social, and messaging channels. Consumer brands across 60 countries use MoEngage to craft personalized experiences in real-time for over 1.6 billion customers every month. With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

To learn more, visit www.moengage.com.