Monthly Archives: January 2021

PR Newswire

1MORE Receives 3 CES Innovation Awards for Its Expanded “AirPods Killer” True Wireless Family

Leave a comment

This year’s CES Innovation Awards mark 1MORE’s 12th such award in just the past 4 years, and comes on the heels of launching 3 new true wireless products including 1MORE’s “Airpods Killer,” ComfoBuds series

SAN DIEGO, Jan. 13, 2021  — 1MORE, a globally distributed premium consumer audio company, today announced they have received three 2021 CES Innovation Honoree Awards, marking 12 such awards in just the last four years – making 1MORE the most awarded headphone brand by the CTA over that same time.  Taking home awards this year are the 1MORE ComfoBuds Pro, ColorBuds, and ColorBuds Pro In-Ear Headphones. The ComfoBuds and ColorBuds are available now globally. 

1MORE 2021 CES Awards
1MORE 2021 CES Awards

1MORE has now expanded its true wireless family to include nine headphones, planting 1MORE’s flag as a market leader in premium true wireless solutions and are positioned to take on the market leaders like Apple. Since 2015 1MORE has been taking the lead in the premium consumer audio market with award-winning designs packed with 1MORE’s signature sound and solid build quality at extraordinary pricing.  The ComfoBuds and ComfoBuds Pro are 1MORE’s answer to the Apple AirPods and are positioned to be "Airpod Killers," defeating the Airpods series on multiple factors, including, price, sound quality, comfort, a low-latency media mode, and 1MORE QuietMax ANC technology. 

The 1MORE ComfoBuds are the perfect combination of amazing value, technology and user friendliness whose vivid color options and sleek aesthetic make them as much a fashion statement as an audio accessory.  The ComfoBuds represent 1MORE’s effort to bring comfortability, and portability to the true wireless category, while still delivering the 1MORE signature sound that 1MORE is known for.

The ComfoBuds Pro will provide users with a second option for that series that will include features such as 1MORE’s QuietMax ANC technology, a low-latency entertainment mode, and 4 ENC mics backed by an AI powered deep neural network for crystal clear calls. 

ABOUT 1MORE

1MORE specializes in acoustic design and development, smart software and wearable audio products. Born with a profound mission to deliver superior audio quality at consumer-friendly prices, 1MORE has shipped 38 million headphones globally in over 25 countries in just the past 4 years. Additionally, 1MORE’s products have received multiple industry and design awards including prestigious CES Innovation awards, RedDot, iF Design awards and other major industry accolades.

PR Newswire

D-Link Enables Smarter, Safer Homes at CES 2021 with mydlink Solutions

Leave a comment

New smart home camera and water sensor kit from D-Link keep homes connected and protected

TAIPEI, Jan. 13, 2021 — Multinational networking company D-Link Corporation today presented their mydlink smart home solutions at the 2021 Consumer Electronics Show, emphasizing the protection provided to keep loved ones and the home safe during the pandemic. With features such as AI-enabled protection and mydlink cloud, improved security and manageability is ensured for those staying at home. D-Link has also announced that their mydlink Google Assistant service now supports water detection and IP camera person detection asynchronous notification from Google Home speakers.

D-Link’s DCH-S1621KT is their latest 2021 CES Innovation Award Honoree- the Whole Home Smart Wi-Fi Water Sensor Kit, which consists of a central hub/sensor (DCH-S162) and connected battery-powered sensor (DCH-S163). Water leakage is a major risk that can destroy property and threaten the safety of people at home. The DCH-S1621KT can detect and alert users of water leakages from heavy rain or equipment failures so that preventative actions can be taken before damage is significant. The compact size and long-distance, lower power design allow for high-reliability water detection coverage in multiple locations. Featuring a built-in 100db siren and strobe LED, users are alerted audibly and visibly, as well as receive a notification on the mydlink app when a water leak is detected. Easy to install, the water sensors come pre-paired to the hub so that users simply need to set up the central device to monitor the whole home.  

The new DCS-8635LH is a 2K QHD Pan & Zoom Outdoor Wi-Fi Camera that was designed to provide precise, detailed surveillance to monitor and protect the home. The IP65-rated network camera provides 2K QHD resolution and 360-degree coverage with its motorized pan feature. With advanced features such as AI-based person detection, vehicle detection, auto-person tracking, glass break detection, and speaker siren, users can be assured that intruders are deterred and their home is protected. The DCS-8635LH is also adaptable to various installation location requirements and features convenient wireless setup via Bluetooth. Additionally, ONVIF compliance allows for easy recording and video streaming.

About D-Link

D-Link is a global leader in connecting people, businesses, and cities with our computer networking solutions and technology. Our innovative products and services meet the needs of digital home consumers, small to medium sized businesses, enterprise environments, and service providers. D-Link implements and supports unified network solutions that integrate capabilities in switching, wireless, broadband, IP surveillance, and cloud-based network management. An award-winning designer, developer, and manufacturer for over 30 years, D-Link has grown from a group of friends in Taiwan into a global brand with over 2,000 employees in 60 countries.

PR Newswire

Bright Pattern Notes Companies Taking New Innovative Approaches to Customer Experience Since the COVID-19 Pandemic

Leave a comment

In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile channel adoption 

SOUTH SAN FRANCISCO, Calif., Jan. 13, 2021 — Bright Pattern, a leading provider of AI-powered cloud omnichannel contact center software, has seen new approaches taken to mitigate the recent challenges from COVID-19 and increased acceleration of innovative digital approaches to better serve customers. McKinsey recently reported that digital channel adoption was vaulted forward 5 years in a span of only 8 weeks due to COVID-19. A similar report from IBM indicated that ecommerce has accelerated by 5 years since the pandemic began. 

Bright Pattern customers have shown increased use of innovative mobile and digital channels, employed new best practices for empowering and coaching remote agents, and increased the adoption of AI and self-service to better help customers and their own agents.   

Companies are shifting digitally as they nimbly adapt with new innovative approaches: 

  • Companies that have traditionally relied on premise-based contact center solutions have moved remote with cloud-based contact center solutions. Vendors with fast time to deploy and ease of use have the edge.
  • With the acceleration of digital channels noted by McKinsey and IBM, Bright Pattern is seeing increased interest in messaging apps like Facebook Messenger, WhatsApp, and LINE as part of the customer experience platform
  • With the shift to digital there has also been an acceleration of the mobile customer experience with in-app communication, SMS and MMS, and video chat.
  • With the increased use of new digital channels, Bright Pattern is seeing companies starting to focus on omnichannel quality management where the quality of every interaction on every channel is measured, and remote agents can be scored and coached to improve interactions with poor sentiment or CSAT ratings.
  • With a nearly doubling of Microsoft Teams active users since last March, Bright Pattern is seeing an increased use of Microsoft Teams with cloud contact center technology. Bright Pattern’s Microsoft Teams integration for example allows agents to communicate together as well as bring in other experts outside the contact center to help with customer-facing issues.
  • With company help desk and service management operations now dealing with employees who are largely remote, companies are looking for technology that automates service management, ITSM, and ESM support to employees. This includes enabling remote help desk personnel to communicate with employees on digital channels and provide automated assistance and self-service options.
  • Companies are using new forms of AI and self-service to reduce the load on agents; this includes both agent-assist AI as well as AI tools like conversational IVRs and voice biometrics to reduce effort for customers.

These approaches follow many of the predicted trends from a recent Bright Pattern 2021 Trends Report and also reflect how customers using Bright Pattern have pivoted to better respond to customers since the pandemic began.

Innovative examples where Bright Pattern has helped during COVID:

Bright Pattern has helped numerous existing and new customers deploy remote teams, provide safe work environments for agents, and improve customer satisfaction amid a global pandemic. Some of the innovative use cases Bright Pattern has seen since the pandemic include:

  • The 2nd largest US bank deployed Bright Pattern in 10 days for over 2,000 remote agents handling over 3 million interactions per month to support COVID-19 paycheck protection program – Read More
  • The South Korea Center for Disease Control is revolutionizing their contact tracing program with innovative cloud contact center technology to contain the spread of COVID-19 – Read More
  • The UK National Health Service (NHS) launched a technology-reliant testing and tracing campaign to combat the spread of COVID-19, utilizing Bright Pattern Contact Center Software for omnichannel communications – Read More
  • Bright Pattern helps Naver, often referred to as "the Google" of South Korea and creator of the LINE messaging app go remote amid COVID-19 – Read More
  • A leading European travel exploration company moved all call center agents remote during COVID-19 thanks to Bright Pattern cloud-based contact center software – Read More
  • Cenaced, a non-profit healthcare organization, is using Bright Pattern to deploy remote agents and offer free telehealth services to help citizens in Mexico dealing with stress during the quarantine – Read More
  • A multi-state retail chain triages over 50% of pandemic call volume using Bright Pattern AI for bots and conversational IVR – Read More
  • A leading brick-and-mortar luxury retailer in Europe moved fully remote and online. They also used the WhatsApp messaging platform so that in-store personnel could be redeployed to capture and share video of requested products with customers chatting online, providing personal concierge service via digital channels like chat and messengers.

"Although 2020 was a difficult year, we are seeing companies innovating at an accelerated pace. Challenges typically bring positive changes and new approaches. Our customers are looking for better and brighter approaches to innovate their customer experience," said Ted Hunting, SVP of Marketing at Bright Pattern. "We have seen that many of the best-practices from our recent keynote presentation at CCW Europe "Rethinking Customer Contact Post COVID-19" which discussed keys for success in a post-pandemic world have already been successfully put into practice by Bright Pattern customers. Because of these innovative companies, 2021 will be a year of new and improved customer experience for many of their customers."

Bright Pattern is the simplest, most powerful AI-powered omnichannel contact center with the highest ROI and fastest time to deploy in the industry (half the industry average). Bright Pattern ranked for Interoperability, for Platform Functionality, and for Hosting Reliability and Scalability in the Omdia Buyer’s Guide. Bright Pattern outranked Five9, NICE inContact, Avaya, Aspect, and 8×8 as a leading provider in the 2020 G2 Crowd Report, and was a leader in the 2020 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, and Talkdesk. Additionally, Bright Pattern was recognized by Frost & Sullivan for its omnichannel, AI, and ITSM capabilities, and by Gartner as a leader in the Call Center FrontRunners Quadrant.

Additional Information

About Bright Pattern 
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel with embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and are now delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.

 

Related Links :

http://www.brightpattern.com

PR Newswire

ATIF Holdings Limited Announces Its Client Listing on the Nasdaq Global Market on January 12, 2021

Leave a comment

LOS ANGELES, Calif., Jan. 13, 2021 — ATIF Holdings Limited (Nasdaq: ATIF, the "Group", "ATIF" or "we"), a company providing business consulting and media services in Asia and North America, announces the client of the Group, a China-based pharmaceutical and chemical products manufacturer, Qilian International Holding Group Limited (Nasdaq: QLI, "Qilian"), whose ordinary shares have been approved for listing on the Nasdaq Global Market and has commenced trading on January 12, 2021.

Qilian announced the pricing of its initial public offering ("Offering") of 5,000,000 ordinary shares at a public offering price of US$5.00 per share on January 12, 2021. Qilian expects to receive aggregate gross proceeds of US$25 million from this Offering, before deducting underwriting discounts and other related expenses. In addition, Qilian has granted the underwriters a 45-day option to purchase up to an additional 750,000 ordinary shares at the public offering price, less underwriting discounts. The Offering is expected to close on or about January 14, 2021, subject to the satisfaction of customary closing conditions.

About Qilian International Holding Group Limited
Qilian International Holding Group Limited, headquartered in Gansu, China, is a pharmaceutical and chemical products manufacturer in China. It focuses on the development, manufacture, marketing and sale of licorice products, oxytetracycline products, traditional Chinese medicine derivatives product, heparin product, sausage casings, and fertilizers. The Company’s products are sold in more than 20 provinces in China. For more information, visit the company’s website at http://ir.qlsyy.net.

About ATIF Holdings Limited
Headquartered in Los Angeles, California, ATIF Holdings Limited ("ATIF") is a holding group with asset management, investment holding and media services sectors and provide business consulting services to small and medium-sized enterprises in Asia and North America, including going public consulting services, international business planning and consulting services, and financial media services. ATIF operates an internet-based financial consulting service platform IPOEX.com, which provides prestige membership services including online capital market information, pre-IPO education and matchmaking services between SMEs and financing institutions. ATIF has advised several enterprises in China in their plans to become publicly listed in the U.S. For more information, please visit https://ir.atifchina.com/.

Forward-Looking Statements
Certain statements made in this release are "forward looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. When used in this press release, the words "estimates," "projected," "expects," "anticipates," "forecasts," "plans," "intends," "believes," "seeks," "may," "will," "should," "future," "propose" and variations of these words or similar expressions (or the negative versions of such words or expressions) are intended to identify forward-looking statements. These forward-looking statements are not guarantee of future performance, conditions or results, and involve a number of known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside the Company’s control, that could cause actual results or outcomes to differ materially from those discussed in the forward-looking statements. Important factors, among others, are: future financial and operating results, including revenues, income, expenditures, cash balances and other financial items; ability to manage growth and expansion; current and future economic and political conditions; ability to compete in an industry with low barriers to entry; ability to continue to operate through our VIE structure; ability to obtain additional financing in the future to fund capital expenditures; ability to attract new clients and further enhance brand recognition; ability to hire and retain qualified management personnel and key employees; trends and competition in the financial consulting services industry; a pandemic or epidemic; and other factors listed in the Company’s annual report on Form 20-F and other documents filed with the Securities and Exchange Commission. The Company undertakes no obligation to update forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although the Company believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and the Company cautions you that actual results may differ materially from the anticipated results expressed or implied by the forward-looking statements we make. You should not rely upon forward-looking statements as predictions of future events. Forward-looking statements represent our management’s beliefs and assumptions only as of the date such statements are made. These forward-looking statements are made as of the date of this news release.

 

 

PR Newswire

AlgoriX Ventures into Mobile Games with AlgoriX Studios

Leave a comment

AlgoriX continues to push for media innovation with AlgoriX Studios by adding mobile gaming to their suite of in-app advertising and monetization solutions.

SINGAPORE, Jan. 12, 2021 — Media and advertising technology company, AlgoriX, has officially launched its mobile gaming arm, AlgoriX Studios. With AlgoriX Studios, the company aims to groom the next generation of indie game and app developers by providing them with expert guidance and resources on acquiring users, go-to-market plans for local and global markets, and monetization strategies. Moreover, through AlgoriX Studios, AlgoriX will also produce its own mobile games with a few flagship titles slated for global release in the first quarter of 2021.

AlgoriX Ventures into Mobile Games with AlgoriX Studios
AlgoriX Ventures into Mobile Games with AlgoriX Studios

Indie game and app developers can benefit from working with AlgoriX Studios by taking advantage of the synergy among its products. Besides app development and publishing, the company provides in-app advertising and monetization solutions through AlgoriX Exchange. Meanwhile, AlgoriX Entregar facilitates user acquisition. At present, AlgoriX’s advertising platform has accumulated over 900 million active users worldwide while working with over 800 developers and 300 advertisers.

AlgoriX Ventures into Mobile Games with AlgoriX Studios
AlgoriX Ventures into Mobile Games with AlgoriX Studios

AlgoriX Studios also comes equipped with a game automation and distribution platform. This enables developers to conduct a series of automated tests for game products covering price, retention, advertising efficiency, and optimization. By providing a creative demo at the early stage of game development, developers can gauge the game’s potential popularity among users plus the average user acquisition cost in its specific category. Through this, developers can make more informed decisions, adjust projects in time, and avoid large-scale R&D costs.

"Especially for start-up game developers, resources are often scarce, thus creative testing, user acquisition, and monetization often become insurmountable challenges. By working with them from the initial stage of the project, we hope to help them grow and make successful choices through our big data and decade’s worth of experience in the field," says Ruiz Xie, AlgoriX Chief Executive Officer.

In 2020, the global game market revenue will reach 174.9 billion US dollars. Meanwhile, the total number of players will reach 2.68 billion. By 2023, the figures are expected to hit $217.9 billion and 3.05 billion, respectively. This opens a lot of opportunities in the market.

However, lack of funding and business know-how to take their products global limits most boutique gaming studios’ chances to succeed in international markets. By incubating these talented game developers, AlgoriX seeks to equip them with the knowledge and resources they need to succeed. Singapore-based GamAI is one of the first game studios to be part of the program chosen for their ingenious game concepts.

"Even though there’s fierce competition in the gaming industry," adds Ruiz Xie, "we believe the market space is large enough to accommodate rising stars such as GamAI. The key to a successful game is creativity combined with strong advertising capabilities. AlgoriX provides such a space where creativity can flourish with the help of technology and business expertise."

For the company as a whole, the strategic addition of AlgoriX Studios enables it to further enrich its ad offerings by providing demand partners and advertisers more targeting options and unique traffic to reach their audience worldwide.

"We have witnessed tremendous growth in our Ad Exchange revenue this year, specifically in our casual gaming inventory. Lockdowns caused by the global pandemic also fueled the increase in advertising dollars spent on gaming inventory as more users download and play games on mobile phones. In addition, compared to previous years, we’re seeing brand advertisers becoming more receptive to advertising on gaming inventory. This is important because only with a robust advertising ecosystem can we bring more talented developers to the forefront," comments Frederic Liow, AlgoriX SVP for Revenue Growth and Strategy. 

Lastly, as part of the company’s effort to continuously innovate in the game development and ad tech space, it also recently partnered with Limpid to monetize its games through Roku TV. Through this, the company aims to further leverage the use of Connected TV (CTV) advertising to diversify its offerings. 

About AlgoriX – AlgoriX is an independent global media and technology company. Through its products AlgoriX Studios, AlgoriX Exchange, and AlgoriX Entregar, it delivers game publishing, in-app monetization, and advertising solutions. At present, the company serves over 900 million active users and covers over 30,000 apps worldwide.

 

Related Links :

http://www.algorix.co/

PR Newswire

Autohome Inc. Announces Board Changes

Leave a comment

BEIJING, Jan. 12, 2021 — Autohome Inc. ("Autohome" or the "Company") (NYSE: ATHM), the leading online destination for automobile consumers in China, today announced that Mr. Quan Long has been appointed as the successor to Mr. Min Lu to serve as a director and the chairman of the board of directors of the Company (the "Board"), the chairman of the nominating and corporate governance committee and the compensation committee of the Board, and the chief executive officer of the Company, effective immediately. Mr. Lu retired from his roles in the Company to explore new areas beyond office life.

Before joining Autohome, Mr. Long has held a series of leadership roles within Ping An Insurance (Group) Company of China, Ltd. (HKEX: 2318; SHA: 601318) since he first joined as a salesman in 1998, including as the assistant general manager, vice general manager and general manager of several provincial-level branches of Ping An Property & Casualty Insurance Company of China, Ltd. He has been serving as vice general manager of Ping An Property & Casualty Insurance Company of China, Ltd. since December 2018. In addition, Mr. Long has extensive experience in business management at leading internet companies, such as serving as the assistant general manager of Lufax Holding Ltd (NYSE: LU) in charge of insurance business between October 2015 and January 2017, as the senior director of Ant Group’s insurance business since February 2017, and as the director, general manager and chief executive officer of Cathay Insurance Company Limited between June 2017 and September 2018. The long career in insurance business, especially in the property and casualty insurance segment, has equipped Mr. Long with nuanced understanding and deep insight of the market segments and business operations along the value chain of the automobile industry. Mr. Long received his bachelor’s degree and master’s degree from Wuhan University of Technology.

The Board and the Company are greatly thankful for Mr. Lu’s long-term services and significant contributions to Autohome and wish him the best in his future endeavors. Under Mr. Lu’s leadership, Autohome has successfully grown from a content-led vertical media company to an integrated ecosystem that connects all participants in the auto industry, providing end-to-end products and solutions across the value chain. At the same time, the Board and the Company warmly welcome Mr. Quan Long and are confident that his demonstrated leadership skills, rich experience and deep insight in the internet sector and automobile sector, particularly in respect of the integration of online and offline business, will be of great value to the Company. The Board believes that Mr. Long will continue to drive the Company to the next level of success.

About Autohome Inc.

Autohome Inc. (NYSE: ATHM) is the leading online destination for automobile consumers in China. Its mission is to enhance the car-buying and ownership experience for auto consumers in China. Autohome provides original generated content, professionally generated content, user-generated content, AI-generated content, a comprehensive automobile library, and extensive automobile listing information to automobile consumers, covering the entire car purchase and ownership cycle. The ability to reach a large and engaged user base of automobile consumers has made Autohome a preferred platform for automakers and dealers to conduct their advertising campaigns. Further, the Company’s dealer subscription and advertising services allow dealers to market their inventory and services through Autohome’s platform, extending the reach of their physical showrooms to potentially millions of internet users in China and generating sales leads for them. The Company offers sales leads, data analysis, and marketing services to assist automakers and dealers with improving their efficiency and facilitating transactions. Autohome operates its "Autohome Mall," a full-service online transaction platform, to facilitate transactions for automakers and dealers. Further, through its websites and mobile applications, it also provides other value-added services, including auto financing, auto insurance, used car transactions, and aftermarket services. For further information, please visit www.autohome.com.cn.

Safe Harbor Statement

This press release contains statements that may constitute "forward-looking" statements pursuant to the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as "will", "expects", "anticipates", "future", "intends", "plans", "believes", "estimates" and similar statements. Among other things, Autohome’s business outlook, Autohome’s strategic and operational plans and quotations from management in this announcement contain forward-looking statements. Autohome may also make written or oral forward-looking statements in its periodic reports to the Securities and Exchange Commission ("SEC"), in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about Autohome’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Autohome’s goals and strategies; Autohome’s future business development, results of operations and financial condition; the expected growth of the online automobile advertising market in China; Autohome’s ability to attract and retain users and advertisers and further enhance its brand recognition; Autohome’s expectations regarding demand for and market acceptance of its products and services; competition in the online automobile advertising industry; fluctuations in general economic and business conditions in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in Autohome’s filings with the SEC. All information provided in this press release is as of the date of this press release, and Autohome does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

For further information, please contact:

In China:

Autohome Inc.
Investor Relations
Anita Chen
Tel: +86-10-5985-7483
Email: ir@autohome.com.cn

The Piacente Group, Inc.

Jenny Cai
Tel: +86-10-6508-0677
E-mail: autohome@tpg-ir.com  

In the United States:

The Piacente Group, Inc.

Brandi Piacente
Tel: +1-212-481-2050
E-mail: autohome@tpg-ir.com

PR Newswire

JA Solar Recognized as “Overall High Achiever” in PV Module Index Report 2020 Released by RETC

Leave a comment

BEIJING, Jan. 12, 2021 — JA Solar, a manufacturer of high-performance photovoltaic (PV) products, was recognized as an "Overall High Achiever" in the PV Module Index Report 2020 (PVMI) recently released by the Renewable Energy Test Center (RETC) – an authoritative testing agency in the United States – for its modules’ excellent performance in strict testing for quality, reliability and performance. The company is one of the three module manufacturers to win this recognition.

PVMI was first launched by RETC in 2019 in response to market demand. It is the first report in the industry that comprehensively covers the test results on the three aspects of quality, reliability and performance. The report evaluates the modules through tests for damp heat (DH), humidity freeze (HF) and thermal cycle (TC), etc., and through the testing results of module efficiency, light induced degradation (LID) and random sampling, etc. It aims to select the modules with the best performance to provide reference to module manufacturers in product technology innovation, high-quality production, and to downstream manufacturers in module selection.

RETC said in the report that in order to select "the best of the best" among multiple module manufacturers, they scored and ranked the manufacturers based on comprehensive module quality, reliability and performance. "Manufacturers and product lines that achieve high performance according to these three disciplines not only demonstrate a commitment to excellence, but also provide a benchmark – a quantitative measure representing the best that the industry has to offer."

PR Newswire

SSG’s Strategic Move into Tokyo Cements Their Status as APAC’s B2B Demand Gen Leader

Leave a comment

CEO & President Michael Whife "honored and humbled" by the privilege to bring innovative marketing solutions to the region

TOKYO and DENVER, Jan. 12, 2021 — Selling Simplified Group, Inc. (SSG), announced today the opening of its Tokyo, Japan office, marking the company’s 11th location in Asia Pacific and further establishing the company as the APAC region’s B2B demand gen leader.

Upon announcing SSG's opening in Tokyo, CEO & President Michael Whife said he was “honored and humbled” by the privilege to bring innovative marketing solutions to the Japan region.
Upon announcing SSG’s opening in Tokyo, CEO & President Michael Whife said he was “honored and humbled” by the privilege to bring innovative marketing solutions to the Japan region.

Michael Whife, SSG’s CEO and President, said of the opening, "We’re truly honored and humbled to have a place on Japan’s B2B stage, and we look forward to serving Japan’s B2B leaders with the most innovative demand generation technology on the market."

In SSG’s continued efforts to transform the APAC B2B demand generation landscape, the strategic move into Tokyo allows the company to support one of the region’s most critical markets.

Whife said, "Our approach in APAC, which we’ve honed over the last four years, is perfectly designed for a place like Japan, where a robust local business presence is absolutely imperative."

Emphasizing SSG’s philosophy on servicing business regions from within, Whife continued: "We’ve been advocates of a localized business model since we first moved into Asia in 2016. Our focus, in Japan especially, is on providing truly dedicated customer service to our clients, and that hinges on building a fully-staffed regional office, from sales and operations roles to creative and data analyst roles filled by local Japanese talent.

"We understand the privilege it is to be welcomed by the Japanese market, and aim to honor that privilege by providing first-rate in-language support backed by innovative marketing solutions and enriched local data."

SSG has been successfully running in-language B2B campaigns in Japan for two years, supported by their extensive 1st-party Japanese data. "Our data, which has been translated and structured specifically for the region, is without a doubt the best suited to Japanese B2B lead gen efforts," said Whife.

The announcement comes as enthusiasm from the local market builds at the prospect of a truly viable local demand vendor.

Photo – https://techent.tv/wp-content/uploads/2021/01/ssgs-strategic-move-into-tokyo-cements-their-status-as-apacs-b2b-demand-gen-leader.jpg

Related Links :

http://www.sellingsimplified.com

PR Newswire

Gibraltar BSN Launches Live Chat for Real-Time Customer Service

Leave a comment

KUALA LUMPUR, Malaysia, Jan. 12, 2021 — Gibraltar BSN Life Berhad ("Gibraltar BSN") today launched a live chat service on its corporate website to provide immediate and personalised support to its customers.

CEO Rangam Bir answering a customer’s query on the live chat From left to right: Susan Ong - Chief Marketing Officer, Gibraltar BSN Life Berhad; Chua Kim Soon - Chief Operations Officer, Gibraltar BSN Life Berhad; Rangam Bir - President & Chief Executive Officer, Gibraltar BSN Life Berhad; Lee Kok Wah - Chief Financial Officer, Gibraltar BSN Life Berhad
CEO Rangam Bir answering a customer’s query on the live chat From left to right: Susan Ong – Chief Marketing Officer, Gibraltar BSN Life Berhad; Chua Kim Soon – Chief Operations Officer, Gibraltar BSN Life Berhad; Rangam Bir – President & Chief Executive Officer, Gibraltar BSN Life Berhad; Lee Kok Wah – Chief Financial Officer, Gibraltar BSN Life Berhad

The live chat is available during operating hours and enables customers to obtain real-time information on their policies, latest products, and other pertinent information directly from a Customer Care Representative.

President and Chief Executive Officer Rangam Bir said, "We are pleased to elevate our customer experience with the launch of our live chat. Our data insights demonstrate that today’s customers prefer digital communication and the live chat allows us to seamlessly connect with customers in real-time while delivering quality service."

The launch of the live chat complements the life insurer’s other customer touchpoints such as its customer service call centre and GINA (Gibraltar INtelligent Assistant), an automated Chatbot providing instant customer service on WhatsApp 24-7. 

Bir added, "Our customers’ strong response to the launch of our digital initiatives supports our belief that going fully digital is the way forward. Today, almost all of our customer communication is paperless, 96% of premium payments are made digitally, and over 85% of policies are delivered digitally on WhatsApp. We will be advancing to an AI Chatbot in the near future and will continue leveraging digital to deliver superior customer service, increase customer engagement, and strengthen brand loyalty."

In light of its digital accomplishments such as the introduction of the country’s first WhatsApp e-Policy delivery system and partnership with Boost Malaysia to allow premium payments via Boost’s mobile e-wallet app, Gibraltar BSN was named Malaysia’s Digital Insurer of the Year by regional insurance publication InsuranceAsia News in 2019.

For more information please visit: www.gibraltarbsn.com 

For more information, please contact:

Sharie Elina Ibrahim

Brandon Luke Valladares

Head, Corporate Communications

Sr. Executive, Corporate Communications

Tel      : (03) 2298 2038

Tel     : (03) 2298 2039

Email : sharie.ibrahim@gibraltarbsn.com

Email : brandon.valladares@gibraltarbsn.com

 

Related Links :

http://www.gibraltarbsn.com

News

[CES 2021] Sony Expands 360 Reality Audio Ecosystem

Leave a comment

In 2019, Sony announced a totally new audio experience called 360 Reality Audio which allowed content creators to map sound sources with positional information. This means that creators could map choruses coming from behind the listener while vocals could be mapped to the front of the listener; which creates an even more immersive audio experience. Sony touts that the experience is akin to being in a music studio or live concert venue. To date, the technology has been implemented in over 4,000 songs from artists such as Alicia Keys, Lil Nas X and Zara Larsson.

At CES this year, Sony is doubling down on 360 Reality Audio by introducing a new piece of software called the 360 Reality Audio Creative Suite. This software makes creating 360 Reality Audio content even easier and comes with plugin software which is compatible with popular digital audio workstations. It will be coming at the end of the month from Audio Futures Inc, a subsidiary of Virtual Sonics, Inc.

Create immersive music without limits | 360 Reality Audio

Together with new software, Sony is also expanding its device ecosystem with new speakers compatible with 360 Reality Audio technology. Two new speakers, the SRS-RA5000 and SRS-RA3000 have been announced. These speakers are WiFi-enabled and will allow users to experience 360 Reality Audio enabled content by creating an immersive, room-filling experience with Sony’s unique Immersive Audio Enhancement algorithm. They are compatible with Google Assistant and Amazon Alexa.

We will be seeing more 360 Reality Audio enabled devices such as headphones, speakers and more in the near future as Sony is also working with other audio manufacturers to bring the technology to the masses. More specifically, the company is looking to license the technology for headphone personalization and even for use in Smartphones and vehicle entertainment systems.