As one of the leading eCommerce venture in Indonesia, MatahariMall.com (MatahariMall) employs a unique feature, O2O (Online-to-Offline). This feature allows customers to retrieve, return, and pay for the goods at offline locations, which they’ve ordered online before. Today (7/12), MatahariMall strengthen and expand its Pickup&PayCOD and eLocker network by signing a Memorandum of Understanding (MoU) with PT Pos Indonesia in Jakarta.
The collaboration between MatahariMall and PT Pos Indonesia to create additional Pickup&PayCOD points will kick start in selected post offices in 199 cities and regencies. Further, MatahariMall will be placing eLockers in 10 strategic post office locations in Jakarta, Bogor, Depok, Tangerang, Bekasi, and Bandung.
“To deliver memorable shopping experience for the customers, MatahariMall will not stop to innovate. One of such initiatives is expanding its Pickup&PayCOD points, the biggest in Indonesia, starting with 199 cities and regencies, also eLockers placement in 10 locations of PT Pos Indonesia. The new service will start operating gradually from 8 December 2015,” said Emirsyah Satar, Chairman of MatahariMall.com, in his opening speech.
The utilization of technology in eCommerce, also supporting features such as eLockers will effectively boost commercial activities in Indonesia, one of the government’s current priorities. “eCommerce plays an important part in Indonesia’s economic growth. This is why we will continue to accelerate the development of technological infrastructure, to maximize the growth of eCommerce ecosystem in Indonesia,” said the Minister of Communications and Informatics, Rudiantara, who attends the MoU signing event. “eLocker marks a smart move in utilizing technological infrastructure to fulfill Indonesian’s needs for online shopping. The government fully supports MatahariMall and PT Pos Indonesia’s course of action to collaborate,” he added.
MatahariMall’s CEO Hadi Wenas, welcomes the government’s support. “This MoU signing exhibits MatahariMall’s serious commitment in delivering unique shopping experience for customers who live in various areas of Indonesia. Soon, MMall-goers (appellative for customers of MatahariMall) will be able to pay in 4.500 branches of Pos Indonesia offices, retrieve and pay in 199 cities or regencies, also automated goods retrieval from 10 eLockers placed in post offices around Jabodetabek and Bandung area. This collaboration ensures an easier, safer, and more comfortable experience to online shopping for customers in all cities or regencies, in almost every sub-districts, 42% villages, and 940 remote transmigration area in Indonesia. Collaboration between MatahariMall and PT Pos Indonesia strengthen the biggest O2O service in South East Asia and Indonesia should be proud,” said Wenas, after the signing of MoU with PT Pos Indonesia.
MatahariMall offers two O2O solutions. In big cities, MatahariMall will be supported by PopBox Asia. Meanwhile, in cities and regencies, MatahariMall offers Pickup&PayCOD services. Further, MatahariMall also collaborates with PT Pos Indonesia in sending out goods across Indonesia.
It is undeniable that the Indonesian eCommerce industry is experiencing a significant growth, through the rise of annual transaction value. eCommerce transaction has reached US$12 billion in 2014, and is projected to grow over US$130 billion in 2020.
As a partner, PT Pos Indonesia welcomes this collaboration. “PT Pos Indonesia is sincerely committed to present the best services for Indonesia. There has been a significant increase of people who embrace online shopping, and it continue to escalate year by year. This encourages us to meet the needs for online shopping, through fast and comfortable manner by providing MatahariMall’s eLocker in PT Pos Indonesia’s branch offices,” said Gilarsi WS, President Director PT Pos Indonesia.
“This collaboration is a wonderful step in our vision to take part in nurturing Indonesia’s economic growth. We hope that this strategic collaboration can be proven beneficial for people in second tier cities and remote areas throughout Indonesia,” said Emirsyah Satar.
MatahariMall is the largest online marketplace company in Indonesia and the first to offer a
nationwide O2O (Online-to-Offline) service. MatahariMall is backed by Indonesia’s largest multiformat
retailer, the Lippo Group, as well as Matahari Department Store, and Hypermart.
About PT. Pos Indonesia
Pos Indonesia has an exceptionally wide network, marked by 4,154 post offices in Indonesia, and 3,746 among them can be assessed online. Its Point of Sales has reached over 24,410 points in form of post offices, 11,835 post agents, etc. This wide network exhibits a quality to strategically supports the sales and distribution of goods and services. PT Pos Indonesia has a dedicated network, distribution system, Track and Trace, and prime services. Topped off with speed, accuracy, and competitive price.
PT Pos Indonesia keeps innovating by developing Postshop, which allows the expansion of PT Pos Indonesia’s retail business. This was implemented to change the conventional post offices into future (modern) post offices with one stop shopping service pattern, which cater retail postal services such as sending out mails, packages, financial services (PosPay, remittances, etc), Postal items (stamp duty, stamps, philately products), Online shopping and eCommerce (galeripos.com), and M-PosPay service.