Is Privacy Our Sole Concern With Contact Tracing Technology?

This week the Guardian reported an alleged ‘standoff’ between the NHSX (the digital innovation arm of the NHS) and tech giants Google and Apple regarding the deployment of contact tracing technology aimed at curbing the spread of the Covid-19 virus.…

Boosting Banks’ Customer Experience with Operational Efficiency

The banking sector is changing the world over and they have put customer service and operational efficiency of financial players under the spotlight.