Samsung Galaxy Tab S Back Covers Warping!
Samsung recently released their first ever flagship tablet, the Galaxy Tab S, not too long ago. A few weeks after release, there have been reports of the back cover of the tablet warping. The warping was initially thought to be caused by Samsung’s in house made Octa-Core Exynos 5420 Processor overheating due to the strain of the tablets incredible QuadHD SuperAMOLED on the processor. While the occurrence of overheating in devices while under strenuous use is not unusual, the back covers are usually able to withstand the heat generated by the device. The warping of the covers, however, could be attributed to two possibilities – the processor or the quality of the back cover itself.
While many media sources cited the processor overheating as the cause, Samsung has issued an official statement on the matter. In the statement, the manufacturer denies any ties between processor overheating and warping of the back covers. Instead, Samsung says that the warping of the Galaxy Tab S back cover was dues to defective back covers and has stated that they will replace all affected units.
Contrary to certain media reports, the slight disfiguration that has formed on the rear surface of the Galaxy Tab S has been attributed to a limited number of defective back covers, which has no relation to the overheating of the application processor or the material used for the back cover. We would like to assure our customers that we have already resolved the issue. We ask affected customers to please contact their nearest Samsung Electronics customer service center.